Patient Submitted Review
Apr-2025
It was all the way good good people friendly service and treated with great respect a great group of people and Melissa was great thanking the staff for your service it's greatly appreciatedPatient Submitted Review
Apr-2025
I am so impressed with Dr. Neiman and his staff. This morning Melissa was so great with explaining everything to me. She was patient, very dialed in to my concerns and exceptionally professional. While I am not shot in the head with my knees coming apart, I am comforted in knowing I am receiving great care. Thank you so much!Patient Submitted Review
Mar-2025
Melissa and her staff are very knowledgeable, kind, & helpful. I was treated as a whole person, and didn't feel like I was just an object on a conveyor belt. She's concerned about my physical and emotional health, even asking about my family's health & well-being. I highly recommend her.
rater8 Verified Patient
Mar-2025
Melissa is very knowledgeable and answers questions thoroughly. She and her staff are very kind and treat patients with respect. It's not the "production line attitude" you might have experienced in other pain control offices!!!Patient Submitted Review
Mar-2025
This is the second time I’ve seen Melissa. She is so kind, courteous, and always takes the time to answer all my questions. She continually makes sure I understand the process and procedure and I’m comfortable knowing my safety is their concern.. She’s an asset to OIO.Patient Submitted Review
Oct-2024
When Melissa walked in, I had never met her, she greeted me and knew I had been in to see Dr.Nieman in July before my son’s wedding. She knew my complete history and she had a plan! By the way my appointment was at 1:30 and she called me back at 1:20!rater8 Verified Patient
Oct-2024
This was my first time having someone else inject me besides Dr. Nieman. Melissa Had excellent bedside manners, and she was very gentle with me and I recommend her if Dr. Nieman is not available.Patient Submitted Review
Sep-2024
I have had a great experience with OIO. All the CNPs and Dr. Nieman have been amazing. Also the nurse has been very helpful and available when needed. I appreciate everything that has been done for me. I also highly recommend the therapy department. Ryan and Shannon have been great and have helped make my recovery a success!rater8 Verified Patient
Aug-2024
Melissa took the time to let me explain my issues and did several movements with me to see how bad things hurt as well as my strength. Awesome! I even told my husband how wonderful she was. She gave me the time which is so important to me and our world is failing in that respect.rater8 Verified Patient
Jul-2024
She is a very kind and considerate aid for my problem Appreciate her care each and every time I have been there I do not build up anxiety when it is time for me to get the shots Always organized her and he staff work very well together!rater8 Verified Patient
Jul-2024
She was very personable, but yet very professional. She answered all my questions so I could understand them. She treated me very politely and I would find her to be a complete pleasure to have in your office. I would see her anytime.Patient Submitted Review
May-2024
Melissa was very caring, knowledgeable and professional, she listened to my husband and myself, ordered X-rays, suggested options and treated us very well. She knows what she's doing.Patient Submitted Review
May-2024
Ms. Kloeppel presented herself as competent and professional. She appeared to be genuinely concerned about my recovery. Easy to speak to and she addressed all if my questions to my understanding and satisfaction.Patient Submitted Review
May-2024
Melissa and the staff at Orthopaedic Institute of Ohio are always polite, professional, and addresses my issues as needed. Her and the rest of the staff are highly recommended!rater8 Verified Patient
Apr-2024
She was very professional, she made me feel at ease, and had a very happy personality. I like her and am looking forward to seeing her in 6 months. Thank you Melissa for being so supportive 💖Patient Submitted Review
Apr-2024
Melissa Kloeppel was very thorough in explaining her findings with my blood work in reference to my osteoporosis. She also was very thorough in explaining the Prolia injections she is recommending I receive and the possible side effects involved. I left the Clinic feeling like she cares about me and my success for the treatments. 😊Patient Submitted Review
Mar-2024
I was very happy with both my CNP and Dr. Nieman. My appointment went both better than expected and faster. I did not feel as though I was rushed through my appointment at all and very thorough care was given. I would highly recommend going to OIO to get your knee looked at .Patient Submitted Review
Jan-2024
Melissa was very helpful, took her time explaining the issues with my knee, and was able to answer all my questions. She suggested a knee injection, and discussed the two options, to allow me to make an informed decision.Patient Submitted Review
Dec-2023
Very informative and personable. She was very understandable when it came to my anxiety with needles and made sure to make me as comfortable as possible with the injection I received. She was great 😊Patient Submitted Review
Dec-2023
Melissa is very nice and sweet. You can tell that she is very acknowable and is very easy to talk to. She also listens to your concerns. She answered any questions that I had and advised me of some things I wasn't sure of. You will not be disappointed.Patient Submitted Review
Oct-2023
I found Melissa to be very professional as well as super friendly. I had many questions about my upcoming surgery. She answered each and every one in plain English to my satisfaction.rater8 Verified Patient
Aug-2023
Melissa was very caring and listened to my concerns. I definitely feel like she made my health a #1 priority. Would highly recommend her to anyone needing to seek orthopedic medical care.rater8 Verified Patient
Aug-2023
Melissa is a competent, kind, caring and compassionate provider.She makes me feel like she truly cares and wants to provide a great experience for her patients I am thankful she is at OIO!rater8 Verified Patient
Mar-2023
Everyone at this office has always been extremely polite and professional. I have been to Melissa multiple times and each time I’ve gotten treatment the problem has been resolved, quickly! All of my sports/joint related issues will definitely be handled here in the future. OIO and their staff is highly recommended!rater8 Verified Patient
Dec-2022
Very personable,explains things so anyone should be able to understand! Seems compassionate and understanding of the pt’s concerns and able to answer their questions appropriately! Very nice young lady an asset to their office!rater8 Verified Patient
Nov-2022
This was my first contact with Melissa. She was very helpful and informative, making sure that I saw certain aspects of my x-rays and that all of my questions were answered. This was a very good experience.rater8 Verified Patient
Jul-2022
First of all I was amazed at how fast everything went. Secondly Melissa was great. Quick and to the point! She even touched my stinky foot after having the cast removed with no hesitation to explain to me what was going on.rater8 Verified Patient
Jun-2022
She was an excellent nurse practitioner. She was so personable, had great knowledge and love for her job. She explained everything very well that I was able to understand what was going on. I was really impressed on my first visit. What an asset to your office she is!!rater8 Verified Patient
May-2022
This is the first time I have met Melissa with the many visits I have had with Dr. Nieman's Team. She fits right in!!! She was very personable, understanding and did an all around EXCELLENT Job! Thanks Melissa!!rater8 Verified Patient
May-2022
We were in and out of the walk in clinic in less than 1.5 hours! That includes registration, x-ray, the provider visit and casting! This was a great alternative to sitting at an urgent care. Our provider was warm and pleasant. Thanks for having the walk in clinic option!rater8 Verified Patient
Feb-2022
Exceptional -friendly and knowledgeable. Made me feel very comfortable and at ease. Seemed to care too which always helps and wasn’t trying to rush me out of there ! Thanks so much.rater8 Verified Patient
Feb-2022
Melissa explained the difference between the arthritic condition of my knees. Taking time to do that helped me better understand my arthritis and its effects. Also, I was less scared to get the shots. Melissa is really good at putting people at ease. She's awesome.rater8 Verified Patient
Jan-2022
Very friendly and knowledgeable, she did the majority of my visit and administered my injection. She answered every question I had, was very detailed in her answers and explanations for those questions. She took her time and made sure I understood what was going on. I would highly recommend her and this practice.rater8 Verified Patient
Oct-2021
Very professional great attitude. Listened before offering any suggestions. She explained everything that she was going to do and why we had to do it in the order it's being done because of insurance reasons. Thanks look forward to my ongoing treatment with her.rater8 Verified Patient
Aug-2021
Melissa is skilled and professional. She explained the procedure, and she answered all my questions with understanding and compassion. Her questios for me were great. Thank you for letting me know I was a valued patientRead more
Patient Submitted Review
Jul-2025
Melissa was attentive and thorough. She heard my concerns and escalation of symptoms. She performed the procedure beautifully without pain. Thank you, Melissa for your time and your talents.