The reviews listed below were collected independently of Orthopaedic Institute of Ohio through rater8. Each review represents an authentic and verified patient experience.
I think she's great!
Sep-2024
Never had the same person at appointments but they all did very well
Sep-2024
Melissa is so kind, professional, and gentle. I get shots in my knee and always ask for her to administer it. I highly recommend her.
Sep-2024
Melissa is very friendly and
And thorough !
Sep-2024
Need to set up steroids shots on October,please let me know when.
Judy
Sep-2024
She is always smiling and very nice
Sep-2024
Very professional and very smart. She went over everything with me and I explained what caused my injury.. I was very happy and satisfied after I left.
Aug-2024
Professional, knowledgeable, fast, and pleasant!
Aug-2024
Very pleasant and answers any questions without feeling rushed.
Aug-2024
Melissa took the time to let me explain my issues and did several movements with me to see how bad things hurt as well as my strength. Awesome! I even told my husband how wonderful she was. She gave me the time which is so important to me and our world is failing in that respect.
Aug-2024
Prompt, friendly, relatable. Really like her!
Aug-2024
Very friendly, knowledgeable and professional. Enjoyed meeting her very much.
Aug-2024
She was very kind and listened to me when I tried to explain how my arm was feeling.
Aug-2024
She is very nice and professional, no complaints here!
Aug-2024
Very kind
Aug-2024
Listened well and addressed my concerns.
Aug-2024
Melissa does a great job. She is good at keeping you calm and trying to relieve as much pain as possible.
Jul-2024
Very friendly and knowledgeable
Jul-2024
She is so nice. I feel so comfortable with her.
Jul-2024
She is a very kind and considerate aid for my problem
Appreciate her care each and every time I have been there
I do not build up anxiety when it is time for me to get the shots
Always organized her and he staff work very well together!
Jul-2024
Very informative and was a great listener. She always makes me feel comfortable and explains everything thoroughly.
Jul-2024
Very pleasant and explained things very well.
Jul-2024
Really liked her a lot she was very helpful in trying to get me feeling better
Jul-2024
She was thorough, kind and explained things.
Jul-2024
Very pleasant very helpful
Jul-2024
So professional. Explains everything and made sure I understood. She makes the visit relaxing and fully informational.
Jul-2024
She was great took time to explain everything to me
Jul-2024
She did a great job. Answered all my questions.
Jul-2024
We appreciate Melissa's kind bedside manner, willingness to answer questions and honesty.
Jul-2024
She was very personable, but yet very professional. She answered all my questions so I could understand them. She treated me very politely and I would find her to be a complete pleasure to have in your office. I would see her anytime.
Jul-2024
She is very nice and listens to your concerns. Then she acts on them.
Jun-2024
Melissa was very nice and explained my situation to me well.
Jun-2024
Very nice to discuss the issue with and very knowledgeable.
Jun-2024
Friendly, helpful, honest with my condition
Jun-2024
Efficient friendly and professional. In and out in less than 15 minutes
Jun-2024
Answered all of my questions well. Was also well prepared. She had obviously reviewed my file in advance. Very personable as well.
Jun-2024
Milissa was very pleasant, informative ad professional. She should be cloned.
Thanks for the opportunity to speak on her behalf.
Jun-2024
Explained everything I wanted to know & very helpful.
Jun-2024
Melissa is so nice. Love chatting with her.
Jun-2024
Love this whole office. Everyone is so thoughtful.
Jun-2024
She was very pleasant and prompt. I was in and out of OIO in less than 30 minutes!
Jun-2024
Very professional
Jun-2024
She is very friendly. Also talks to you not at you. A very important quality to have as a professional.
Jun-2024
Im very satisfied with her diagnosis and treatment
Jun-2024
Exceptionally professional very knowledgeable and always friendly as well!!! Would highly recommend!
Jun-2024
She's very nice and knowledgeable. I would recommend her.
Jun-2024
She’s the best!!
May-2024
Melissa was very knowledgeable, compassionate and took time explain everything! She gave me a Cortizone shot and couldn’t have been any more gentle doing it!
May-2024
Melissa was so reassuring yesterday. God surely sent her to me yesterday. Thank you Melissa !
May-2024
Very caring knowledge and professional.
Thoroughly explained my condition.. visit was no rushed. She is a good listener.
May-2024
You where so kind, and sweet. Don't ever change.
May-2024
Explained all of my options and helped me with my decision. Very easy to understand.
May-2024
Very friendly and great with sharing test results in an easily understandable way! Minimal discomfort with injections.
May-2024
She’s very sweet made me feel very comfortable.😃
May-2024
Melissa was awesome! She took time with me and answered all of my questions and had a great sense of humor.
May-2024
Melissa was very informative and answered all my questions!!
May-2024
She was very professional, she made me feel at ease, and had a very happy personality. I like her and am looking forward to seeing her in 6 months. Thank you Melissa for being so supportive 💖
Apr-2024
Excellent doctor who is very pleasant and makes you feel comfortable in her presence.
Apr-2024
Very professional. Helpful, and quick to answer questions. She is the best!
Apr-2024
So friendly and encouraging. Really listens.
Apr-2024
Very good
Apr-2024
Friendly, knowledgeable and explained situation clearly
Apr-2024
Melissa was very professional and pleasant to work with
Apr-2024
Professional, knowledgeable and extremely helpful! Thanks you!
Apr-2024
She gave her honest evaluation and offer to have the doctor come in to see his opinion as well. We appreciated her ethics.
Apr-2024
She's very knowledgeable, good listener, and she answered my questions thoroughly. She gained my trust quickly and that doesn't happen often with me.
Apr-2024
Melissa was so caring and Knowledgeable Very helpful
Mar-2024
Very professional gave me a relaxed feeling
Mar-2024
Shes really friendly and I'm very comfortable with her
Mar-2024
I left not so clear on how to deal with my issue and feeling like even though I was having so much pain a steroid pack would take care of it. My x-rays and mri were not reviewed until last minute and even though it was offered I actually talk to the doctor I was scheduled for, it would be a waste of time cause she made the call with a last minute radiologist report. I trust my medical professionals are advising me in the right direction, so I'm good with going with what I got, but I feel she could work on her "bedside manner".
Mar-2024
Very pleasant & professional!
Mar-2024
Made me feal very comfortable very informative and professional
Mar-2024
Awesome care, very informative and listen to you.
Mar-2024
She is always professional, nice, explains everything, very good at her job.
Mar-2024
A great credit to her profession and to oio .
Mar-2024
Loved Her !! Great showing and explaining details. Also answered my questions. A fine visit today !
Mar-2024
Well done Melissa... Well done!
Mar-2024
Melissa was thorough and very patient in addressing our questions and concerns.
Mar-2024
She has a lovely personality. I feel very comfortable with her.
Mar-2024
Great
Feb-2024
Melissa is pleasant to talk to. I appreciate her honesty and quick diagnosis. But having to wait 40 minutes to see her is uncalled for. My time is just as valuable as hers.
Feb-2024
Awesome
Feb-2024
I Love Melissa! She is very proficient at her job and cares about her patients.
Feb-2024
Very knowledgeable and professional person. Enjoy my visit, highly recommend.
Feb-2024
She is very nice and talks with you about
any of your concerns
Feb-2024
So compassionate and knowledgeable.
Feb-2024
Professional, inspired confidence, seemed to know what she was talking about, and very patient with us.
Feb-2024
Love her! She explained everything well. Has an amazing great personality. She explained everything she was doing when giving steroid shots in my husband's knees.
Feb-2024
Always greets you with a smile. So friendly. Very understanding of my needs.
Feb-2024
Very Helpful and understanding
Would highly recommend
Feb-2024
Caring, kind, and professional.
Feb-2024
Very friendly. Explained things and answered my questions. Very knowledgeable. Really like her!
Feb-2024
Very informative and helpful
Jan-2024
Answered my questions clearly in terms I could understand. Explained reason for “bowing” of my legs. Very pleasant manner.
Jan-2024
Great personality and adds a personal touch!
Jan-2024
She did a great job.
Jan-2024
Thorough
Jan-2024
Very knowledgeable and friendly
Jan-2024
Very professional and informative.
Jan-2024
Melissa is very professional and a great part of Team Nieman!!
Jan-2024
She took her time and answered all of my questions. I feel she was compassionate and caring.
Jan-2024
Very thorough and helpful.
Jan-2024
Melissa was well organized and prepared for my appointment. Would recommend her to anyone who needs information on bone density scans.
Jan-2024
Pleasant and informative
Jan-2024
Very nice and professional, explained procedures very well. Knew what she was doing.Melissa made u feel comfortable during the process.
Jan-2024
Very professional
Dec-2023
Very nice and knowledgeable!
Dec-2023
Very nice ,and friendly.
Dec-2023
I love her.
Dec-2023
Always professional. Thanks
Dec-2023
Very thorough and professional.
Dec-2023
She exhibited care and concern and explained the procedure and options so that I would understand.
Dec-2023
Knowledgeable, competent, and friendly.
Dec-2023
It was a disappointing visit. We were unable to get answers for our questions about hip surgery. She was not interested in explaining the options for procedures and was dismissive.
Dec-2023
Great job Melissa
Dec-2023
Things went very well today. .Melissa
did very well, too.
Dec-2023
Melissa is so sweet and very professional. She makes getting 2 shots a enjoyable experience.
Dec-2023
Good information on what is my issue!
Nov-2023
Very Professional, the way it should be at OIO, wouldn't expect anything less.
Nov-2023
Melissa is always happy and up beat. She makes you feel better.
Oct-2023
Friendly, informative and extremely pleasant.
Oct-2023
She was very helpful and nice!
Oct-2023
Melissa is very thorough and seems genuinely interested in the wellness of her patients
Oct-2023
Hopefully yhis will give him movement easier
Oct-2023
She was great! Very gentle and kind.
Oct-2023
Very pleasant young lady does her job well thank you
Oct-2023
Great job. Keep up the good work!
Oct-2023
Very pleasant and answered all my questions.
Aug-2023
Very friendly and professional
Aug-2023
Very personable. Shares details in a way that’s easy to understand. Takes time to listen and address concerns.
Aug-2023
Knowledgable. Answered all of my questions to my satisfaction. Eager to assist in my Prolia journey.
Aug-2023
Very knowledgeable and caring. Good at explaining the options
Aug-2023
She was very nice but didn't introduce herself. I would've given 5 🌟 if she did.
Aug-2023
Very professional, easy to talk to, answered all questions. Excellent!
Aug-2023
Melissa was very caring and listened to my concerns. I definitely feel like she made my health a #1 priority. Would highly recommend her to anyone needing to seek orthopedic medical care.
Aug-2023
Melissa is a competent, kind, caring and compassionate provider.She makes me feel like she truly cares and wants to provide a great experience for her patients I am thankful she is at OIO!
Aug-2023
Very informative and professional
Aug-2023
Excellent
Jul-2023
Very nice, kind, knowledgeable and helpful.
Jul-2023
Very informative
I liked her
Jul-2023
Very polite and professional and fri we ndly
Jul-2023
Very very kind and thorough.
Jun-2023
She is a wonderful lady. Very professional and has a wonderful bedside manner.
Jun-2023
Great!
Jun-2023
I love Melissa because she is very caring and easy to talk to and she really listens and answers all my questions.
Jun-2023
Was very good
Jun-2023
Very knowledgeable and easy to talk too.
Jun-2023
She is Phenomenal, great listener, empathetic & sympathetic. I ask for her when I need an appointment!
Jun-2023
Very sweet and gracious.
Jun-2023
Love her.she is very caring and u don't leave not knowing what is going on.if any questions they are answered..like her 1st time I met her
Jun-2023
I did not see Melissa today
Apr-2023
Very nice personality,
Apr-2023
Very professional but friendly too
Have only seen her twice but am impressed with her
Apr-2023
I absolutely love Melissa Kloeppel. She is professional, great at her job, friendly, and answers any questions you have.
Apr-2023
She was GREAT!!
Apr-2023
👍
Apr-2023
She was a nice person overall.
Apr-2023
She is always very pleasant and knows what she is doing. I look forward to seeing her.
Apr-2023
Very nice and thorough
Apr-2023
Very nice and easy to talk to..
Apr-2023
Everyone at this office has always been extremely polite and professional. I have been to Melissa multiple times and each time I’ve gotten treatment the problem has been resolved, quickly! All of my sports/joint related issues will definitely be handled here in the future. OIO and their staff is highly recommended!
Mar-2023
Very good communication skills with the patient and family members.
Mar-2023
Hope it will help work Oscar burgei
Mar-2023
She did a great job of asking my 12 year questions in a way she could understand.
Mar-2023
Awesome visit with her!
Mar-2023
Very knowledgeable and friendly
Mar-2023
She was very confident and thus I felt confident in her hands. I’m thankful she was able to assess my pain and make a diagnosis.
Feb-2023
She was pleasant and informative.
Feb-2023
Very friendly knowledgeable informative and very professional
Feb-2023
I love Melissa! She is very personable and professional.
Jan-2023
Excellant
Jan-2023
She was very courteous and knowledgeable. Ver personable and listened to my issues.
Jan-2023
Oh my she is absolutely awesome! So easy to talk to, was a great visit!!!
Jan-2023
Melissa was professional, caring and helpful. Thanks Melissa, a professional nurse practitioner.
Jan-2023
She's nice to talk to even when my anxiety is getting to me
Dec-2022
Very personable,explains things so anyone should be able to understand! Seems compassionate and understanding of the pt’s concerns and able to answer their questions appropriately! Very nice young lady an asset to their office!
Dec-2022
She was very personal
Dec-2022
Excellent clinician and good explaining info to us
Dec-2022
Could have taken a little more time and actually listened to the patient on where the pain was coming from an what he was feeling
Nov-2022
very professional
Nov-2022
This was my first contact with Melissa. She was very helpful and informative, making sure that I saw certain aspects of my x-rays and that all of my questions were answered. This was a very good experience.
Nov-2022
Knowledgeable & easy to talk to. Never feel like I’m being rushed
Nov-2022
Did not understand why he even seen her. The information we got could have been done over the phone
Nov-2022
Excellent bedside manner.
Oct-2022
Very Intelligent, kind, great people skills
Oct-2022
Really listened and didn't make me feel rushed.
Oct-2022
Very pleasant and attentive! Highly recommend !
Oct-2022
Answered all questions I had professionally & provided data I requested. She was friendly & helpful also.
Oct-2022
She was very informational and thorough!
Oct-2022
She was professional, friendly, and very helpful.
Sep-2022
Great np to have on my side I mean it's awful to have a broken bone but she made it a bit more tolerable
Sep-2022
Melissa provides excellent care. She is very caring and friendly and really listens to your issues.
Sep-2022
Very through and explained everything!
Sep-2022
Very knowledgable and made me feel very comfortable
Aug-2022
Listened to me. Discussed any concerns I had about my new brace pads
Aug-2022
First of all I was amazed at how fast everything went. Secondly Melissa was great. Quick and to the point! She even touched my stinky foot after having the cast removed with no hesitation to explain to me what was going on.
Jul-2022
Seemed to be in a rush
Jul-2022
She really took her time and listened.
Jul-2022
Professional and very knowledge of her job. Seems to be very caring
Jul-2022
She was great. She was patient with me because I was not sure about the cortisone shot. Lol I was not excited about it at all.
Jun-2022
Very kind and professional!
Jun-2022
Very professional and helpful answering questions. Pleasant person
Jun-2022
Positive, timely,friendly and very patient and thorough. Got the immediate impression that she cares. Very happy to say those things. Thank you for this opportunity
Jun-2022
She was an excellent nurse practitioner. She was so personable, had great knowledge and love for her job. She explained everything very well that I was able to understand what was going on. I was really impressed on my first visit. What an asset to your office she is!!
Jun-2022
Very caring and gentle. I would see her again for sure!
Jun-2022
Excellent! First rate on all levels.
May-2022
We were in and out of the walk in clinic in less than 1.5 hours! That includes registration, x-ray, the provider visit and casting! This was a great alternative to sitting at an urgent care. Our provider was warm and pleasant. Thanks for having the walk in clinic option!
May-2022
This is the first time I have met Melissa with the many visits I have had with Dr. Nieman's Team. She fits right in!!! She was very personable, understanding and did an all around EXCELLENT Job! Thanks Melissa!!
May-2022
Very knowledgable, helpful, listens, and treats you with respect.
May-2022
Melissa is a very friendly, caring NP.
May-2022
Listened to my questions and answered them. Appeared to understand my situation.
Apr-2022
Very nice, but very vague
Apr-2022
Was very courteous and professional. Knowledgeable on my situation with knee problems.
Mar-2022
She was wonderful and so kind. I told her that she was great. You need to have an empathetic personality and she does! Thank you Melissa for your kind and thorough ways
Mar-2022
Very knowledgeable and thorough.
Mar-2022
Exceptional -friendly and knowledgeable. Made me feel very comfortable and at ease. Seemed to care too which always helps and wasn’t trying to rush me out of there ! Thanks so much.
Feb-2022
Pleasant and knowledgeable. She has a nice smile and took her time to properly place the needle
Feb-2022
Very smart, educated & friendly. Very good at what she does. Always a pleasure to see her ??
Feb-2022
Melissa explained the difference between the arthritic condition of my knees. Taking time to do that helped me better understand my arthritis and its effects. Also, I was less scared to get the shots. Melissa is really good at putting people at ease. She's awesome.
Feb-2022
She was very professional and refreshing
Jan-2022
Very friendly and knowledgeable, she did the majority of my visit and administered my injection. She answered every question I had, was very detailed in her answers and explanations for those questions. She took her time and made sure I understood what was going on. I would highly recommend her and this practice.
Jan-2022
Very thorough and explained and answered all my questions.
Jan-2022
Great friendly
Dec-2021
Very friendly and understanding??. Has great knowledge in what she does.
Dec-2021
Very nice and explained things very well
Dec-2021
Very thorough and professional.
Nov-2021
Nice friendly person. Enjoyed my visit with her.
Nov-2021
Was very polite and made us feel important
Nov-2021
Ask how I was doing. Listen to my comments. She explained what she was going to do.
Nov-2021
Very good she explained everything that was happening. Would refer her to anyone going to oio
Nov-2021
Thank you!!
Nov-2021
Took time to discuss plan of care and treatment options.
Oct-2021
Melissa was wonderful very sweet and easy to talk to. She listened to all my issues I highly recommend this place. Thank you all!!!
Oct-2021
Very professional & curitous!
Oct-2021
Very professional and thorough.
Oct-2021
Professional and direct on next step
Oct-2021
Very friendly and extremely kind and patient with me. Highly recommend!!
Oct-2021
Very sweet lady! I could tell she knew what she was doing
Oct-2021
Very professional great attitude. Listened before offering any suggestions. She explained everything that she was going to do and why we had to do it in the order it's being done because of insurance reasons. Thanks look forward to my ongoing treatment with her.
Oct-2021
All was great!!
Oct-2021
She was real caring and listen to everything I had to say
Sep-2021
Very professional and I thank you
Sep-2021
Melissa was very personable and knowledgeable.
Sep-2021
She listens, asks questions and was very attentive and knowledgeable.
Sep-2021
very pleasant and helpful
Aug-2021
First time meeting, very kind and concerned. Explained her reasons and efforts toward helping me.
Thank you
Aug-2021
Melissa was courteous, informative and answered all questions we asked very proficiently!
Aug-2021
Very pleasant, knowledgeable and professional.
Aug-2021
I was very pleased how Melissa took care of me. She was very attentive and professional.
Aug-2021
Melissa is skilled and professional. She explained the procedure, and she answered all my questions with understanding and compassion. Her questios for me were great. Thank you for letting me know I was a valued patient
Aug-2021
Kind and informative.
Jul-2021
Excellent. A wonderful doctor. Made me feel comfortable and at ease. Very informative and gave me peace of mind. Recommend her 100%
Jul-2021
Very through and helpful
Jun-2021
I was very happy with my visit and my results from my procedure has been good.
Jun-2021
I didn’t recognize her name on my phone—she said it so fast I didn’t know her name. Asking questions that didn’t relate to me—wanted to know about consultation with Dr Briggs- I’ve never had an appt with him-asked if I’d had a back consultation-NO- realized that evening she had my spouse’s chart—NOT MINE!!!! Attempted to read x-ray—missed a 3rd metatarsal healing fracture- luckily the orthopedic physician confirmed the fracture by exam & x-ray. She also mid-used 2 postural medical terms. When I asked the source of her medical history information she never looked to confirm whose medical chart she had in her hands. Now I will have to go to OIO to see if my health information was recorded on my spouse’s chart............I received great care from Dr. Misson
May-2021
Thank you Melissa.. Your thorough assessment put me at ease. You are working with a great team of professionals.
May-2021
She has a good personality and encouraged me to just be patient with the pain of my new knee. She was a great CNP! Crystal
Apr-2021
She is very nice
Apr-2021
Very professsional and quite helpful. Was knowledgeable and helped ease my worries.
Apr-2021
Even though she stuck a needle in both knee's. Lol. She did a great job.
I think she's great!
Never had the same person at appointments but they all did very well
Melissa is so kind, professional, and gentle. I get shots in my knee and always ask for her to administer it. I highly recommend her.
Melissa is very friendly and And thorough !
Need to set up steroids shots on October,please let me know when. Judy
She is always smiling and very nice
Very professional and very smart. She went over everything with me and I explained what caused my injury.. I was very happy and satisfied after I left.
Professional, knowledgeable, fast, and pleasant!
Very pleasant and answers any questions without feeling rushed.
Melissa took the time to let me explain my issues and did several movements with me to see how bad things hurt as well as my strength. Awesome! I even told my husband how wonderful she was. She gave me the time which is so important to me and our world is failing in that respect.