
Patient Submitted Review
Nov-2024
Very thorough, really knowledgeable, and great communication skills. What more could any one ask for? I even learned a few things. A good visit. She's got a great plan for me to get back on top! Well more than five stars.
Patient Submitted Review
Oct-2024
Had a PT visit with Heather today. I was very happy with everything we accomplished today. She was able to narrow down and really focus in on some things that I need to work on some of which I was not aware were an issue. Definitely knowledgeable in her field and would highly recommend.
Patient Submitted Review
Aug-2024
Heather did an excellent job establishing a physical therapy routine that relieved the pain in my right shoulder caused by not following correct procedures in a woodworking activity. I can now return to all my normal activities and taking corrective action to prevent recurrence of the injury.
Patient Submitted Review
Jul-2024
Heather was very professional and provided me with the exercises that I need in order to rehabilitate my left shoulder and to make it stronger, so there is no pain in the future. I enjoyed her expertise very much and would certainly recommend her to anyone that needs a physical therapist.
rater8 Verified Patient
Jul-2024
Performed a thorough physical evaluation to identify the source of pain in my shoulder. Determined correct physical therapy exercises that have begun to reduce the pain and restore mobility.
rater8 Verified Patient
Apr-2024
Heather was wonderful. She look her time. Explained everything to me. She was making sure she was able to find out where the problem started at. Very polite and professional.
Patient Submitted Review
Apr-2024
Excellent. Takes time with her patients. Ask and answers all questions and concerns. Highly recommend and oio pt services to others. Wants to see their patients succeed and get better!!
rater8 Verified Patient
Mar-2024
Very professional with a comfortable demeanor. Listened intently and asked pertinent questions . Always making sure I was comfortable and explaining every exercise and explaining range of motion. A very welcoming experience. Give her a raise !!!!!
Patient Submitted Review
Mar-2024
Heather was fantastic! She explained everything, step by step, in a way I could understand and was upfront and honest about everything I might be concerned about. She really listened and was patient when I was struggling to find the words to explain my experience. I would recommend her to anyone!
rater8 Verified Patient
Feb-2024
A pleasant, professional, and very capable person. She explained what was happening, and the questions she was asking and the “why“. She is the kind of person that brings business back to AIO on a regular basis.
rater8 Verified Patient
Feb-2024
Heather was Awesome. She explained to me everything she did and why she was doing it. She also set goals for where I am and how we will get to be where I need to be over a very slow process.
rater8 Verified Patient
Jan-2024
Heather is very knowledgeable with my type of injury and the best methods for treatment. She explains everything thoroughly, and is very gentle and caring. I have complete trust being in her care!
rater8 Verified Patient
Dec-2023
Heather is a very professional and caring young lady who does a wonderful job. She made my splint and explained everything she was doing for me. She made sure the product fit properly and did exactly what it was supposed to do. I am very impressed with her skills.
Patient Submitted Review
Oct-2023
Heather Smith is hands down the best OT I have ever been treated by. Her knowledge and compassion is unmatched. She was able to see a-lot of things I was feeling and struggling with that other PT’s had missed, or said weren't problem. Her guidance with seeking more specialists to treat these problems has led to a pretty rare diagnoses. That went undiagnosed for over 6 years but is treatable! I can honestly say I owe my life to her!
Patient Submitted Review
Aug-2023
She was kind. When the extent of my ended & pain began, she had me stop & that was where therapy began. The therapy for use at home is easy. She texted me the guidance w photos of how to properly do the motion. I was ready to leave sore when I walked in. I left feeling good. I also felt accomplished as she prescribed & I done a motion that put my right elbow on the table w out creating pain. I’ve not done that for a long time. Thx
Patient Submitted Review
Apr-2023
My experience could not have been better. She was very professional and compassionate. I was given every opportunity to ask questions and was given excellent advice and care. She was one hundred percent concerned about my well-being.
Patient Submitted Review
Apr-2023
Excellent experience in PT at OIO with Heather. I found Heather to be caring, professional, detail oriented, patient focused. Environment was conducive to confidential patient focused consultation.
Patient Submitted Review
Apr-2023
After trying several therapists, it was easy to see that Heather is in a league of her own. Heather is very kind, knowledgeable, and does not rush. She asked the right questions, reviewed my MRI and conducted a thorough physical evalutation determining that my posture is the cause of my shoulder pain. She taught me exercises to improve and strengthen my posture and made sure my techniques were solid, explaining what each exercise is doing for me. I can't wait to see her again to compare my progress!
Patient Submitted Review
Feb-2023
Heather was very clear in explaining everything she was doing and in what she thought was going on. She made sure that she answered any questions that I had, was very pleasant
Patient Submitted Review
Jan-2023
Heather is great to work with! She takes the time to ask questions and listens because she truly wants to find what works best for me and my recovery. She is very knowledgeable, kind, and caring.
Patient Submitted Review
Jul-2022
Heather is awesome!!! I went in today to evaluate my situation- didnt really know what was going to be said. She took the time to listen and answer my questions and concerns. She made me feel calm and at ease in discussing things. Thank you Heather
Patient Submitted Review
Jul-2022
Friendly, knowledgeable, explained everything and asked a number of questions. She was training a student and did an excellent job teaching her. I felt welcome and in great hands with both of them.
Patient Submitted Review
Jul-2022
I had a great experience with Heather at the Ohio Orthopedics Center in Findlay, Ohio. She was very caring and experienced with my rehab and I felt that she knew what she was doing and that I was in great hands. I have done really well in my recovery with her help.
Patient Submitted Review
Jun-2021
Heather listens and also gives direction in great detail without sounding curt She cares for her clients and also has fun while listening. A great respect to her coworkers can be seen AND heard from Heather.
Patient Submitted Review
Mar-2021
Heather was so kind and really listened to me describe my pain. She was very gentle and didn’t ask me to ‘push past the pain’. She was honest with her evaluation. I have the utmost respect for the staff of Findlay OIO. They are knowledgeable, professional and compassionate. I trust them to give me the highest quality of medical care.
rater8 Verified Patient
Mar-2021
Heather is an excellent listener - when she asked questions about my pain I feel that she actually heard my responses . She was very gentle when moving my arms and never once did she push me to do more than what I was comfortable with. Her kindness was very much appreciated.
Patient Submitted Review
Feb-2021
Heather Smith was a pleasure to work with. She explained everything she planned for my therapy and her instructions were clear and easy to understand. Her demeanor was friendly and very professional. She is an asset to her profession!
Patient Submitted Review
Feb-2021
Heather helped take care of my right shoulder labrum tear. Attending PT with her she helped take care of my shoulder pain and now I can sleep better. Also helped increase strength and mobility with exercises she administered.
Patient Submitted Review
Feb-2021
I love working with Heather, she has helped me so much. She is very professional and clearly explains everything. I’m sure I am able to rehab much faster with Heather’s guidance
Patient Submitted Review
Feb-2025
Heather Smith was wonderful. It was intake for physical therapy. She explained everything clearly. It was a very good experience. I am looking forward to therapy sessions at OIO Findlay.