Heather Smith, OTR/L

Caring, professional, firm, and one of the Better therapist I have ever worked with She is the kind of professional that brings people back

Loved Heather, first time visit to get things started and she was amazing, very thorough, informative, and encouraging!

Excellent therapist!!!!!

Heather was very thorough and compassionate. I appreciated all the time she spent with me.

Very professional with a comfortable demeanor. Listened intently and asked pertinent questions . Always making sure I was comfortable and explaining every exercise and explaining range of motion. A very welcoming experience. Give her a raise !!!!!

Heather was very professional, kind and caring.

Heather was very kind and knowledgeable. She helped me a great deal.

A pleasant, professional, and very capable person. She explained what was happening, and the questions she was asking and the “why“. She is the kind of person that brings business back to AIO on a regular basis.

Amazing!!!!

Heather was Awesome. She explained to me everything she did and why she was doing it. She also set goals for where I am and how we will get to be where I need to be over a very slow process.

Heather is very knowledgeable with my type of injury and the best methods for treatment. She explains everything thoroughly, and is very gentle and caring. I have complete trust being in her care!

She is awesome

Heather is a very professional and caring young lady who does a wonderful job. She made my splint and explained everything she was doing for me. She made sure the product fit properly and did exactly what it was supposed to do. I am very impressed with her skills.

Really friendly and clear on the explanations.

Very nice

She was so understanding about everything I was talking about and going through. Thank you misses Heather you bunches! God bless

Outstanding. Explained everything and very understanding. Highly recommend this facility

Wonderful experience. I always looked forward going to all my appointments.

Great job thanks

Heather is an excellent therapist. She’s very caring and she has really helped me.

Heather is great, very friendly, knows her stuff and has made what would be unpleasant therapy sessions enjoyable.

Very caring and very knowledgeable!

Always capable & kind

Very professional.

Seems to be confident in what she’s doing, very pleasant and made me feel at ease.

Explained well and explained everything and answered all questions

Heather is helpful & explains things well. She also doesn’t try to rush you through an appointment.

Thank you 👍

Very helpful

Heather was very welcoming and personal! She asked a lot of questions that were needed to be asked. I look forward to seeing her next week!

She great

She is awesome! Very professional, super knowlegeable, answers every question and very pleasant. She deserves a raise.

Explained everything really well ,very pleasant,

She was so great and easy to work with for OT on my wrist. I came in with many worries/concerns/anxieties but she was able to work me through them.

Very nice, great personality.

Heather is very professional, knowledgeable, friendly, and makes sessions very pleasant & productive.

Very personable and professional

I think she was thorough and has a nice personality.

Heather was very helpful. She explained details very well that have been beneficial to me. Also, she was personable:)

Great Therapist!! Great results!!

Very good at describing how to do the exercises and explaining how they will be helpful

Heather was very thorough in assessing my issue. She provided good explanations for the exercises to be completed during my PT.

Heather is an excellent listener - when she asked questions about my pain I feel that she actually heard my responses . She was very gentle when moving my arms and never once did she push me to do more than what I was comfortable with. Her kindness was very much appreciated.

Very thorough and professional doing baseline measurements.

3different therapists were scheduled for my therapy. All 3 were excellent.

Heather was so great! She answered all my questions, made me feel welcome and gave me hope.

Very professional, answered all my questions

Very informative and she made the first visit very comfortable.

Very informative regarding therapy options or alternative exercises for recovery

Heather is professional and takes her time with patients

Heather is very caring on how the patient is feeling.

She did Excellent job