Patient Submitted Review
Mar-2026
Dr.Hein was very thorough and professional He went above and beyond his call of duty to address my concerns. He is not on call on Sunday but plans to call and check on my condition anyway. I am grateful for his compassionate care.
Patient Submitted Review
Feb-2026
I didn’t realize I should type over your text! felt very well taken care of by Dr Hein. He addressed my concerns and residual questions and took the time to talk with my husband too. It was also nice to hear about his background. We were very pleased.
Patient Submitted Review
Feb-2026
Dr. Hein was terrific, professional, personable, very open to questions. He took time to be available. For example I asked about supplements, he correctly talked about various studies, etc. Would definitely recommend him.
rater8 Verified Patient
Jan-2026
I thought I was coming in for routine care and found out during my exam that I have some medical things I need to follow up on. Dr Hein was very informative and extremely kind I’m glad I was able to see him.Patient Submitted Review
Nov-2025
I have been very pleased with Dr. Hein. He's always answered my many questions about my eyesight. He's also been excellent at putting into perspective my present condition and what I might expect in the future.Patient Submitted Review
Nov-2025
Dr.Hein is Fantastic. He is very Thorough and a Pleasure to have as My Doctor. I Trust Him Completely. I Recommend Doctor Hein to everybody looking for an eye Doctor. Nothing but Kudos to Him and the Staff at the Clinic. Thanks Greg 😊. Great Job 👍rater8 Verified Patient
Oct-2025
He was very reassuring about my eyes being healthy.He made sure to ask a few times if I had any questions or concerns.I was very satisfied with him as my eye physician so My husband will be seeing him this week.Patient Submitted Review
Oct-2025
I would definitely recommend Dr.Hein to anyone. He is thorough and takes the time to answer and explain all questions and treatment plans. Very friendly as well. The entire staff at the Eagan location is top notch.Patient Submitted Review
Sep-2025
I visited the Saint Paul Eye Clinic in Woodbury today. I am a veteran and was treated with the utmost care and respect. Dr. Alan Hien was professional and a pleasure to talk with as he did my eye exam.Patient Submitted Review
Sep-2025
This was my first visit with Dr. Hein & I will definitely see him again. He was very nice and knowledgeable. Explained everything. I was also seen before my scheduled appointment time. All of the staff was very nice & friendly.rater8 Verified Patient
Sep-2025
He was really good. Covered a lot of ground about my specific condition, which apparently there's a result of multiple influences.. he exercised very good responsibility and caution in his statements and was very reassuring.Patient Submitted Review
Aug-2025
Dr. Hein was very kind, patient, and thorough when I saw him on an emergency basis. Explained the issue carefully, listened to my questions, gave me the appropriate referral for the next step in my treatment. Appreciated his caring staff, too.Patient Submitted Review
Jul-2025
At Saint Paul eye clinic in Woodbury, Dr. Allan Hein And his staff, everyone from the receptionist to Amber and Pam were all great. They took care of me, answered all my questions and I would prefer other people to them. Thank you again. Have a good day.Patient Submitted Review
Jun-2025
I am a long-time health care provider. I brought my elderly father into St Paul Eye Maplewood for an eye exam. This clinic, its staff, and the ophthalmologist, Dr. Alan Hein, were kind, efficient, and provided 5-star care. Very impressed and have now transferred my own eye care to St Paul Eye clinicrater8 Verified Patient
Jun-2025
Personable. Relatable. In discussing my condition and results he was as close to Norm from Cheers as you could hope for. ‘Where we are’. ‘What to look for’. ‘What to expect’. All the right answers b4 the questions were asked and what the road forward looked like. And really enthusiastic when I’d offer apparently-unusual questions. I was made to feel like I wasn’t the only one on ‘my team’ when we talked about what’s next and when to expect it. And what to do about it when it gets here.rater8 Verified Patient
May-2025
Saw Dr Hein for a follow up laser surgery. He checked my eye to make sure everything was good. He scheduled a test he knew I would need when I see Dr Horkey in October so I wouldn’t be delayed at that visit. He answered all my questionsPatient Submitted Review
May-2025
Dr. Hein is a gifted, kind and patient professional specifically with older adults. Extremely thorough and provided the best care and treatment to my 93 year old mother. Went above and beyond to communicate after hours with results and reviewed and explained the details and next steps. Gave my mother resources for her sight loss that were extremely helpful. I would highly recommend him!Patient Submitted Review
Apr-2025
Had an eye injury on Saturday evening, called on call Dr next day, he was able to help me out with my situation and prescribe me an antibiotic. Also, he was able to schedule me for an early appointment on Monday, got in right away. Technician who saw me first was very friendly, and professional. Dr. Hein was awesome as welI. I would highly recommend this clinic.Patient Submitted Review
Apr-2025
I was seen by Dr Hein (2nd time) and am extremely happy with his thoroughness, kindness and efficiency. He provided answers to questions I hadn't even thought of which gave me a complete picture of what I needed to know. You can trust your eyesight with Dr Hein! I was also seen by one of the techs initially prior to finishing up my appointment with Dr Hein, and she was also very thorough, kind, and efficient. So happy with St Paul Eye clinic in Maplewood!!Patient Submitted Review
Mar-2025
St Paul Eye Clinic in Woodbury provided a wonderful experience for my annual checkup. From the checkin experience through the exam, every one I interacted with was friendly, very thorough, and Dr Hein answered all my questions. I highly recommend this clinic and Dr Hein.Patient Submitted Review
Mar-2025
Went to Dr. Hein for a second opinion about an eye issue and received some very helpful correctives and confirmations, as well as free samples of a different eye ointment than I had been using… he was very professional and thorough, listening to my complex case and giving me confidence in the way forward.Patient Submitted Review
Feb-2025
I have seen Dr. Hein for the past three years as a patient. I started out as a patient on Grand Avenue, but I am so happy he has made it out to the suburb for appointments. He is extremely professional and answers any questions I have in detail, so that I understand how my eyes are progressing. His appointment availability is wonderful as he has some early evening appointments. Thank you for keeping my eyes healthy!Patient Submitted Review
Jan-2025
From booking to appointment day everything was a breeze. They have easy processes to get you ready for your appointment ahead of time. Dr. Hein was great. He came recommended from a friend and I was pleased being a new patient. I feel good about my eye exam. They used a blend of modern technology along with great personal attention to my questions and concerns.Patient Submitted Review
Dec-2024
The front people are always pleasant and very helpful. Today I had Ben doing the first part of my exam and he was excellent. He explained everything to me and was very personal. Dr Hein is always wonderful. He explains everything so I understand what is going on. I was very happy with today's visit.Patient Submitted Review
Oct-2024
I received excellent care from Dr. Hein and his assistant, Megan. I developed a nasty eye infection over the weekend and the office got me in right away. Dr. Hein was very personable and professional. He and did a very thorough eye exam and got me the medications I needed for treatment. I was also impressed with Megan, she has a wonderful personality and you can tell she loves her job!Patient Submitted Review
Oct-2024
Dr. Hein was very informative. He took the time to answer my questions without a hint of frustration after 5pm. This clinic takes later appointments. My appointment was at 4:45. That helped considering construction in the area and my work schedule.
Patient Submitted Review
Oct-2024
I enjoyed meeting Dr. Hein for my eye exam. He was very thorough as well as knowledgeable in his field. Dr. Hein answered all my questions and I left the office feeling very understood. The staff at the clinic were very kind.Patient Submitted Review
Sep-2024
What an unbelievable experience Dr Hein was one of the most polite and accommodating Drs I’ve ever met. I was in pain and heavily burdened as I had no idea the kind of damage that I had done to my eye. Dr. Hein explained clearly and thoroughly giving me options moving forward with treatment. I will always request him for eye care.Patient Submitted Review
Sep-2024
I saw Dr Hein at St Paul Eye Clinic in Woodbury. He was knowledgeable and helpful. He listened to me and gave his recommendation for choice of lenses. He was very thorough when conducting the eye exam and took the time to go back and look at a suspicious spot on my eye. I would be happy to see this Dr again.rater8 Verified Patient
Jul-2024
Dr. Hein was very knowledgeable and helpful. He took the extra time to make sure everything was right with my eye and even caught something pretty serious before it was too late! He is an excellent doctor and would highly recommend!rater8 Verified Patient
Jul-2024
This is my first visit with Dr. Hein. I felt very confident with his kind attention and knowledge. My daughter and I both thought Brenna was excellent and totally pleasant. Would like to have them both again. Deirdre MaddenPatient Submitted Review
May-2024
Excellent experience. He explained results of all tests and how any existing conditions can affect my eye sight. Answered all questions that I had. Assistant was excellent as well. Quick and concise, explaining what each test was checking.rater8 Verified Patient
May-2024
Dr Hein was cordial and professional during our interaction. He was also polite. I felt that he was very thorough in his eye exam which I greatly appreciated. I saw him last year as well and hope to see him again next year.Patient Submitted Review
Apr-2024
Dr. Hein did a wonderful job. I appreciated the time and attention he provided me for seeing him at the last minute due to an emergency issue. Very thorough with his explanation and treatment of my eye problem. Thank you. Loysette BergPatient Submitted Review
Apr-2024
Everyone at St. Paul Eye Clinic was so friendly. They were very welcoming. Kate the tech, was great, she was funny, personable and made sure I felt comfortable. Dr. Hein was also great. I've definitely found a new eye clinic and will never go anywhere else. Also evening hours are great! So to sum it up, everything is GREAT!Patient Submitted Review
Feb-2024
My experience with Dr. Hein was outstanding. He was professional, knowledgeable, and one of the kindest Doctors I’ve ever gotten care from. I highly recommend Dr. Hein to anyone looking for a great experience.Patient Submitted Review
Feb-2024
Great experience with Dr. Heinz. He addressed my concerns thoroughly and was extremely detail oriented, personable and professional. I’d highly recommend him and the St. Paul eye clinic based on my experience there during my first appointment.Patient Submitted Review
Dec-2023
Dr. Hein did a very thorough eye exam and was detailed in answering my questions. He subsequently referred me to a retina specialist and made a point to follow up with me after that appointment to see how everything turned out. Showed care and concern.Patient Submitted Review
Dec-2023
Dr Hein had recommended a six-month follow-up visit to track a potential risk to my eye health. At the visit he was very clear and helpful in answering my questions about what the exam indicated (six months prior and at this visit). Fortunately things are stable and no treatment is needed. I'm grateful Dr Hein is being attentive.Patient Submitted Review
Dec-2023
Some large particle sawdust blew into my eye, got lodged underneath my eye lid, and would not budge. I called St. Paul Eye Clinic and despite having a full schedule that evening, Doctor Hein saw me essentially right away and effectively resolved the problem. Dr. Hein was professional, friendly, and caring - as were all the staff with whom I interacted at the Woodbury office, including Linda at the front desk and ophthalmologist assistant, Anna.Thanks for your wonderful help!rater8 Verified Patient
Dec-2023
I had a post surgery follow up with Dr. Hein. He was very thorough and answered questions I asked in an understandable manner. It was a most positive experience like I always have at St. Paul Eye Clinic!Patient Submitted Review
Nov-2023
Everyone at the clinic was friendly and helpful. Dr. Hein listened and addressed my concerns. He made a couple of suggestions. He was honest, that my current prescription was fine, thus saving me from feeling like I had to go out and invest in a new pair of glasses. Honest, friendly and professional.rater8 Verified Patient
Nov-2023
My appointment was after 6 PM. When I checked in, I was told I was the last appointment of the day. Knowing I was the last appointment of the day, my expectations were low thinking everybody would be tired and ready to go home. Mr. Hein was thorough and pleasant and exceeded my expectations.rater8 Verified Patient
Aug-2023
Dr Hein was wonderful. I came in for an emergency and he got me help right away. I don’t usually see him, and thankful I was able to get in so someone can check my eye. He was never too quick to finish up my appointment and did not rush himself and me at all. He gave me a thorough explanation of my treatment and it helped the anxiety of the situation dial down. I love how he likes to take his time and how he listened to me and answered all my questions.Patient Submitted Review
May-2023
I’m terrible I forget names instantly but the eye assistant was wonderful and knowledgeable. The Optometrist was quick and seemed nice. I had a great news that my eyes are doing great so yah! I forgot to get my eye exam prescription so if you can send it to me that would be great.Patient Submitted Review
May-2023
Today was the 2nd time I’ve seen Dr Hein and I am very happy with the thoroughness of his exam and our conversation about my current vision as well as a glimpse into what is possible ahead. He asks for and allows time for my questions so I left with an excellent overview of current & future vision needs. I’m very pleased to have an excellent doctor and professional office so near my home too!rater8 Verified Patient
Apr-2023
Dr. Hein was through, a good listener and did an outstanding job addressing my concerns with my eyes. He had me do another test to help get a full picture of my eye health. He explained all his observations calmly and completely. He gave solid, well reasoned recommendations and I look forward to seeing him again next year!rater8 Verified Patient
Mar-2023
This was my first time seeing Dr. Hein & I thoroughly enjoyed my appointment. Unlike so many doctors, Dr. Hein listened to everything I said, answered all of my questions thoughtfully, & never made me feel rushed.Patient Submitted Review
Nov-2022
I just had my yearly check up with Dr Hein and I found him to be professional, informative and friendly. Everyone at the office was upbeat and friendly. I would recommend Dr Hein for anyone who needs ey care.rater8 Verified Patient
May-2022
Want to comment on the technician that I saw before meeting with the doctor. Unfortunately I don’t remember her name. However, she was very thorough and explained everything she was doing in non-medical terms.rater8 Verified Patient
May-2021
Very personable, knowledgeable, and funny! Now, make sure to add him on the list of doctors at the reception desk! We joked that maybe he's on probation, though he said he's been at St. Paul Eye for 1.5 years. ;-)Read more
Patient Submitted Review
Apr-2026
Dr Hein is wonderful and everyone I dealt with especially the man that did all did testing wasso kind. I think his name was Su I ordered new glasses and the woman I think her name was Jennifer. was very helpful. I love this clinic. The checkin is guick and easy.