Patient Submitted Review
May-2025
The office runs efficiently and the staff is polite and cheerful. When a line formed at the discharge desk today, other clerks took over to help shorten the line. The radiology tech was knowledgeable and efficient. Dr West is always warm and approachable yet somehow always manages to be on time! He explains everything, including the XRays. I always feel confident in the diagnosis and plan.
Patient Submitted Review
May-2025
Dr. West is a great surgeon. He takes a conservative approach to treatment. He takes the time to explain and answer any questions. He's performed surgery on my right shoulder 4 years ago and I have been pain free ever since.
rater8 Verified Patient
May-2025
Professional Explains things that you can understand. Takes his time and Involves you in Your treatment. He is very nice and kindPatient Submitted Review
May-2025
Dr West is awesome he is very caring and listens to you. Office staff are very nice too. Would highly recommend.Patient Submitted Review
Apr-2025
The staff and Dr. West, greet and treat me, as if they are glad to see me, and are interested in my well-being. I enjoy my visits and am completely satisfied with my treatment. Last appt. April 28 2025.Patient Submitted Review
Apr-2025
Dr. West was very thorough and explained everything that needed to be done medically for me. I look forward to working with him in the near future.Patient Submitted Review
Apr-2025
Dr West has operated on me twice on my left shoulder and once on my right. I wouldn’t have any other doctor fix my shoulder. He is very thorough and has a great bedside manner. I needed my left shoulder fixed a second time due to an injury. The first was successful but I injured it again. I highly recommend him.
Patient Submitted Review
Apr-2025
Dr West is clear, kind and a true professional. He's very knowledgeable. Awesome doctor for anything with shoulders.rater8 Verified Patient
Apr-2025
Dr. West is such an awesome doctor and I feel very fortunate to have had him recommended for my shoulder injury.Patient Submitted Review
Apr-2025
Dr. West replaced my shoulder 3 months ago. I am still in PT and want to continue for another month. Dr. West did an excellent job on my surgery . My shoulder is so much more comfortable over these past 3 months than it was for the past 6 years. I highly recommend him for shoulder surgery. I would also like to recommend Carolina Hand and Sports medicine. Everyone is professional and does their job expertly in the office.rater8 Verified Patient
Apr-2025
Super nice doctor. Did my surgery march 5th and all went well. Healing and therapy has went well as hoped.Patient Submitted Review
Apr-2025
My experience was excellent . All staff were welcoming, efficient, and helpful . Dr . West and Travis , his PA , answered questions , and together we created a plan . Kudos . NHPatient Submitted Review
Apr-2025
My experience with Dr. West was great. He is efficient listens carefully and doesn’t drag things out. I’m confident that I’m getting good medical advice and I would recommend Dr. West.rater8 Verified Patient
Apr-2025
Outstanding! As a physical therapist I loved working w/Dr West’s patients because they do so well. Now I’m in need of surgery and there was no question who I would choose. I’d go further than the 2 hour drive each way if I had to. The office is extremely well run and efficient. Dr West’s PA,Travis, is a true gem as well.
Patient Submitted Review
Apr-2025
This was my third visit to him, and I think he is an excellent physician, caring, knowledgeable, takes the time to explain things right. I have complete trust in him.Patient Submitted Review
Apr-2025
been seeing Dr West since 2015, always very informative, helpful with ins. , excellent "bedside manner" & most importantly surgeries (he's done 4 on me) have all been very successful with no problems. would & will recommend to anyone, excellent at what he does.Patient Submitted Review
Apr-2025
Dr West is awesome. My wife was jealous that I got in to see him. He's the man for shoulder surgery!Patient Submitted Review
Apr-2025
Dr. West is always professional, but spends Tom listening to my needs. He always clearly explains the treatment he recommends Dr. West is the best!!!Patient Submitted Review
Apr-2025
Dr West did a partial replacement of my left shoulder two years ago and I was very pleased, so now that the right one is in bad shape I of course went back to him. He is efficient yet warm and friendly, and his ability to do so many of these surgeries on an outpatient basis is a game-changer. I can’t recommend him highly enough.Patient Submitted Review
Mar-2025
Dr West listened carefully, explained different options, and had a kind demeanor. I was very pleased.Patient Submitted Review
Mar-2025
This was my first visit. I was very pleased with the manner in which I was greeted at the reception desk. The nurse was very nice and asked several questions. Dr West spent time showing me the X-rays that they took and explained the next steps we will take. I highly recommend this office.rater8 Verified Patient
Mar-2025
Excellent surgeon and amazing doctor. Has great bedside manner and my shoulder surgery was a success. Highly recommend Dr. West.Patient Submitted Review
Mar-2025
Carolina Sports Medicine is the best! All the doctors, therapists, medical staff, and consultants are of the highest quality.Patient Submitted Review
Mar-2025
My experience with Carolina Hand & Sports Medicine has been completely positive. I appreciate their professionalism and care. I am grateful to Dr. West for his expertise.rater8 Verified Patient
Mar-2025
Dr. West is the best! Both my shoulders have benefitted from his excellent care! He takes time to listen to his patients and provides excellent care.Patient Submitted Review
Mar-2025
Every aspect of my visit was of the highest quality and everyone I interacted with exhibited the utmost in professionalism, caring and concern for my medical care. I thank you.rater8 Verified Patient
Mar-2025
Professional & polite. Valued for keeping to current medical issues—feel confident for care he provides.Patient Submitted Review
Mar-2025
Every step of my visit was prompt and professional ! Dr West was straight to the point and his assistant proceeded next with the examination on my shoulder and then Dr. West was able to recommend an MRI which they set up for a few days later. Now I can expect to have relief from my shoulder pain sooner than later.Patient Submitted Review
Mar-2025
Echo all these positive reviews. Dr. West is an attentive listener, really knows his specialty and always answered my questions and concerns. Staff were all excellent, friendly and helpful. I’m 73, had a 75% rc tear and according to my post-op exams and PT I’m healing well and on schedule. It’s not a fast recovery but I’m confident it will heal, I’m just not the most patient patient. I recommend Jay and his staff…..very professional and responsive.rater8 Verified Patient
Mar-2025
Dr. West is excellent. I highly recommend him. He is professional, courteous and extremely knowledgeable.rater8 Verified Patient
Mar-2025
As before… Dr West is the most competent compassionate Doctor I’ve ever been the patient of. Bring your notes, bring your concerns, and Dr. West will actively listen to develop a plan detailed to your specific needs.rater8 Verified Patient
Mar-2025
Had a first visit for a shoulder issue. It was late afternoon and Dr. West had been called out of the office for an emergency. He came back well after 4pm, diagnosed the issue, set me up with PT. Very good Dr. visit.rater8 Verified Patient
Mar-2025
He is very professional and he answers any questions you may have and he has an awesome personality. I think he is one of a kind. 😎Patient Submitted Review
Mar-2025
What stands out to me when asked about Dr. West is his professional demeanor and his impressive knowledge. Did I also aa mention that he is friendly and kind manner. I’m so grateful he’s my doctor.Patient Submitted Review
Mar-2025
I find Dr. West to be a wonderfully skilled professional genuinely interested in the health and welfare of his patients. He put this patient completely at ease with his thorough explanation of surgical procedure and willingness to answer any questions I might have.Patient Submitted Review
Mar-2025
The staff treated me great. Considiarate. Attentive. Completely explained my pending surgery. This is my first visit with the doctor. I've heard great things about him. His attitude makes me feel I will be in very good hands.rater8 Verified Patient
Feb-2025
Has time to sit down and discuss the findings of the X-rays and ultrasound. Was able to answer all my questions regarding surgery, limitations and return to work duties. Very pleased.Patient Submitted Review
Feb-2025
The front desk people were very efficient and kind. Dr. West was wonderful ! He did a great job explaining my situation and answering questions for me.rater8 Verified Patient
Feb-2025
Great explanations ! Thoughtful . I hope things go smoothly as they were explained … Whole process was very streamlined and efficientrater8 Verified Patient
Feb-2025
Made sure I understood what to expect and great explanation of what needed to be done to correct my problemrater8 Verified Patient
Feb-2025
From the first day I saw Dr West I was very happy about being referred to him. He's extremely knowledgeable, a very nice person, very understanding and listens to you. Very happy with him as my doctor.Patient Submitted Review
Feb-2025
Very professional and explained absolutely everything about my injury. They found what another facility said I had no tears to be severe tears that West went over with me and plan to make sure it was done appropriately and timely manor. I would recommend this place to anyone especially if your lifestyle is very active due to their knowledge in sports as well.rater8 Verified Patient
Feb-2025
Best surgeon in North Carolina for a shoulder tear he is fixed both my right and my left shoulder now. Excellent excellent work and the staff goes above and beyond at the surgery center.Patient Submitted Review
Feb-2025
Dr West took his time and explained absolutely every part of this procedure and process to me I honestly didn't have any questions by the time he was finished. The process went as smoothly as it possibly could. From check into my normal visits all the way through to the surgery center and then follow up treatment. My surgery went fantastic and the recovery has been smooth. Can't say enough about this guy.Patient Submitted Review
Feb-2025
Miss Amy checked me in and took x-rays, she was very pleasant. Dr West was very nice and asked great questions about my shoulder. Did a physical exam on my shoulder. I was very pleased with my appointment today.rater8 Verified Patient
Feb-2025
Dr. West seems very approachable and friendly. He was very willing to answer all my questions and I felt well informed by the time our meeting time was complete. I’ve heard glowing reports about Dr. West’s surgical outcomes. I feel very confident in my choice with Dr. West!rater8 Verified Patient
Feb-2025
Very caring concerned about your health staff is also very attentive thanks too all for. Helping me on my journeyPatient Submitted Review
Feb-2025
Dr West shared information very clearly and also provided printed material for me to refer to. It was a very professional yet personalized visit. I know that I am in good hands for my scheduled shoulder repair and post op care.Patient Submitted Review
Feb-2025
Extremely professional and efficient ! Others could learn a lot from observing true time management in action. Great surgery results from Dr Jay West!Patient Submitted Review
Feb-2025
Visit was quick. Dr. West is no doubt the best. Dr. West is absolutely a ROCKSTAR !!!! I’m 6 weeks post surgery and doing very well. Thanks to the whole staff .Patient Submitted Review
Feb-2025
I went back to see Dr. West for my post-op 6 week appointment. He is very thorough and takes the time to explain things to you and answers questions. He has a wonderful bedside manner. I would reccomend Dr. West to anyone and would feel comfortable with him taking care of my family and friends.rater8 Verified Patient
Jan-2025
Knowledgeable and caring; you can’t do better than Dr. West. He spent time explaining the results and next steps before answering my questions. Totally recommend.rater8 Verified Patient
Jan-2025
Dr. West explains everything in an easy to understand way and makes even the most nervous of patients feel at ease.rater8 Verified Patient
Jan-2025
I’m very happy with Dr West. He explains everything well and does very nice work. This is a 2nd shoulder he’s worked on for me.rater8 Verified Patient
Jan-2025
Dr. West my son feel at ease and came up with a good plan of action after a recent basketball injuryPatient Submitted Review
Jan-2025
Recently saw Dr. West and was rely impressed at his mannerisms as far as making sure that all my questions and concerns were covered. He also brought up any dental procedures that I had recently or in the near future and I told him that I was supposed to have an appt. soon with my dentist. He suggested to have the appt. and then call and schedule my surgery... I very well understand how busy the man is but he not once made me precieve that he was rushed or pushy or anything of the sort. I am so glad I found him. Now I will get pain free after all!!!!!Patient Submitted Review
Jan-2025
Everything went well. Dr West and his staff are very competent and professional. My shoulder surgery was handled perfectly. Highly recommend.rater8 Verified Patient
Jan-2025
He is so kind, caring and amazing ! My recovery is going well and I am so grateful that he is my doctor!Patient Submitted Review
Jan-2025
I was well taken care with Dr West and his team. They were all very knowledgeable and caring. Thank you to everyone!!rater8 Verified Patient
Jan-2025
Dr West and his staff were great with my mother today. They discovered her problem quickly and made plans for surgery.Patient Submitted Review
Jan-2025
As a new patient, I found the office to be very professional and organized, and the care I received from the nursing staff, the PA, and Dr. West was excellent.rater8 Verified Patient
Jan-2025
Awesome person and an awesome Doctor. He is very people friendly and he will give you a sense of ease. Very nice personPatient Submitted Review
Jan-2025
Dr. West has been fantastic to work with. He is excellent at putting the patient at ease and instilling confidence in his abilities and the procedures to be done. I would recommend him without hesitation.rater8 Verified Patient
Jan-2025
Dr West was so nice and listened and figured out a problem I'd had for years that other doctors didn't even try to figure out. So thankful to have found him. ♥️rater8 Verified Patient
Jan-2025
Dr. West listens and explains and that is important to me. Every question is answered and I never feel rushed. 👍Patient Submitted Review
Dec-2024
Dr. West and his PA, Travis are beyond exceptional! The processes of registration, and office visit are very efficient. Dr. West, beyond a brilliant and experienced surgeon, is a genuinely great human! Taking time to listen, share, and collaborate for the individual best outcome.rater8 Verified Patient
Dec-2024
Personable, explained problem thoroughly and answered all my questions completely. Provided options and recommendations. Very professional. Great doctor!rater8 Verified Patient
Dec-2024
Dr. West is very friendly and knowledgeable. I have seen him for years for various reasons. Each time, he was quick to assess my problem and give the correct diagnosis and treatment plans. I have always been comfortable with having him as my doctor.rater8 Verified Patient
Dec-2024
I love Dr West. He's very thorough and caring. I've never had any problems with, nor do I have any complaints about any of the staff thererater8 Verified Patient
Dec-2024
Very pleasant, yet professional physician! I would recommend Dr. West to others as an excellent surgeon.Patient Submitted Review
Dec-2024
Dr West is easy to communicate with. Very professional yet very understandable. Friendly and though. I left with a very good understanding of my diagnosis and plan. John BrevardPatient Submitted Review
Dec-2024
I’ve had ongoing problems with my shoulder for sometime. Dr. West and Travis both worked to help me get it repaired. Surgery went well was quick and essentially painless. I’m very appreciative of having the opportunity to work with Dr. West.Patient Submitted Review
Dec-2024
Excellent attention and Dr. Jesse West very professional and offers excellent care and information with his patients, this is what I lived in this appointment, very satisfied.Patient Submitted Review
Dec-2024
I’ve had excellent care at Carolina Hand and Ports Medicine. All of my surgeons and entire staff have been incredible. Friendly, caring and compassionate. Individuals. My surgeons Dr. Adam Starr and Dr. Jay West have been incredible. Excellent skills and bedside manner. I definitely rate them 5⭐️ and I have recommended them to friends and family who have become happy patients as well. Great job!Keep it up ! George R FishPatient Submitted Review
Dec-2024
Very professional, knowledgeable and incredible team support! This is THE place to go for orthopedic needs. Dr West has treated many of my family members. Not only is he incredibly talented, he has great compassion and empathy.rater8 Verified Patient
Dec-2024
Could not have asked for better rotator cuff surgery results. I am way ahead of where I thought I would be. He is the best and I will always recommend him.rater8 Verified Patient
Nov-2024
I love Dr. West. He fixed my left shoulder six years ago. My right shoulder needs to be fixed and I’ll have him do it. His staff is always very friendly.rater8 Verified Patient
Nov-2024
He is always consistent in his demeanor, which means he is always smiling. He’s also a good listener.Patient Submitted Review
Nov-2024
Great visit. Highly competent doctor and staff. Lovely friendly office. Feel confident that I can receive excellent care here with this doctor and staffPatient Submitted Review
Nov-2024
Top notch doc… I have not felt this confident in a doc in a long time.. thrilled to be Dr. Wests patient .. he was referred by my PT for ANYTHING SHOULDER… and he rocked it 👍🏼Patient Submitted Review
Nov-2024
I had my shoulder & bicep surgery on Wednesday, and here I am typing out this review two days later. Dr. West also did my wife's shoulder two years ago, so he's got two very happy clients. He's a gifted surgeon, and we highly recommend him. In fact, we just referred a friend to him yesterday.rater8 Verified Patient
Nov-2024
He was just a matter a fact doctor, gave me a shot in the shoulder .. finally feeling better since June!!! thank youPatient Submitted Review
Nov-2024
Dr. West is friendly, courteous and very easy to talk to about my issues. He's also very knowledgeable regarding potential treatment options. I'm very pleased with the level of service I received from he and his staff.Patient Submitted Review
Nov-2024
Dr. West is a very special person and Asheville is blessed to have him here. He is welcoming, readily shows genuine concern, respectful, knowledgeable, and very skilled! The best physician in Asheville!Patient Submitted Review
Nov-2024
I found Dr West to be very thorough in his explanation of my injury and what corrective surgery he would be performing. He also gave me specific recovery time and procedures which were very helpful in making my decision. His team is friendly, thorough, professional and cheerful in all they do, and great in following through. Dr West called me the day of surgery to check on me and his office, as well as the Surgery Center were great on following up on me as well. I highly recommend him for shoulder/bicep surgeries.Patient Submitted Review
Oct-2024
Dr. West is the best. Really good surgeon and a heck of a nice guy. Spends as much time with you as needed. Highly recommended.rater8 Verified Patient
Oct-2024
This is the second time I have needed to see Dr. West - seven years apart and different shoulders. He explains everything so clearly. I would never want to go to anyone else.rater8 Verified Patient
Oct-2024
Everyone is so helpful, courteous, and Smiling!!! That makes my trip much more relaxed and enjoyable. Amy was especially helpful today. I appreciate Dr. West's honest answers.Patient Submitted Review
Oct-2024
This is my second rotator cuff repair with Dr West. He’s been wonderful both times. Can’t say enough about the quality care and attention I’ve received as his patient.Patient Submitted Review
Oct-2024
Dr West is very good. He explains what’s going and goes over your options in detail. He does not push and is caringPatient Submitted Review
Oct-2024
In addition to being very professional and knowledgeable, Dr. West is very effective in succinctly communicating a recovery Plan, and setting reasonable expectations!Patient Submitted Review
Oct-2024
I was VERY IMPRESSED with Dr. West ! He was VERY PROFESSIONAL & KNOWLEDGEABLE !!!! I am SO VERY GLAD....to be his patient !!!Patient Submitted Review
Oct-2024
Dr. West is a very knowledgeable, compassionate physician and person. He is so willing to help me and do what is necessary to make me comfortable and get the job done! I have full confidence in his surgical abilities. He has done surgery for me previously. The office staff is friendly and helpful with my complex needs.Patient Submitted Review
Oct-2024
My experience was great. The staff and Dr were timely, polite, professional and very friendly! Well run office!Patient Submitted Review
Oct-2024
This was my second injection in my shoulder for recurring pain. The first shot lasted about five weeks. Dr. West is so professional and yet extremely personal. He’s an excellent doctor and I would recommend him to absolutely anybody.Patient Submitted Review
Oct-2024
Attention to detail of repairs needed. Explanation how the shoulder works. Excellent care during surgery and afterwards during recovery from Dr West and staff for successful recovery.Patient Submitted Review
Oct-2024
Dr. West is such an amazing doctor. He is thorough, and always on time and quick. He did surgery on me for a rotator cuff repair 10 years ago and I recently saw him for other issues. He is a wonderful doctor, caring, kind, and really one of the best!! I would recommend him to everyone I know!Patient Submitted Review
Sep-2024
Dr. West is always professional and efficient. He is one of the best doctors I have ever seen. He has done two repairs for different reasons on my right shoulder and it is 100% better. Currently I have some issues on my left shoulder and Dr. West is the only doctor I would choose.rater8 Verified Patient
Sep-2024
Friendly and professional. Very thorough in explaining everything and willing to answer all our questions.Patient Submitted Review
Sep-2024
Dr. West does a great job. Careful to explain and answer questions. Also listens. Highly recommend himPatient Submitted Review
Sep-2024
I had a difficult injury to my shoulder. Even Dr. West questioned the repair of the injury. But he was able to repair it. My shoulder is doing great. I still have months of healing to come but it is doing great! Dr. West and all the staff of Carolina Hand are very kind personable people! I’ve talked to many of the staff and everyone has treated me with the upmost kindness. And Dr. West was very kind. He explained my injury in great detail to me. He helped me to understand all the parts of the injury and encouraged me that he could repair it and in one surgery. Surgery was easy. Dr West did a great job and all the staff took special care of me. The follow-ups have been encouraging and helpful. I highly recommend Dr. West.Patient Submitted Review
Sep-2024
Dr. West is a fantastic Dr. He is very personable and knowledgeable shoulder Dr. He repaired my right shoulder 4 yrs ago and it's great. We are now scheduled for left shoulder repair.rater8 Verified Patient
Sep-2024
Office staff organized, professional, knowledgeable & welcoming. Dr. West explained my injury, surgery details & was a terrific listener. Interested in my thoughts & care.Patient Submitted Review
Sep-2024
He is a very kind man and I see takes his work seriously n cares what a blessing I couldn’t move arm to high after six weeks because of stiffness n he gave me a shot n wow what a difference I have pain of course still but actually move much higher n sideways I feel more confident might have a arm to work with soon being right handed.Thank you Mr.WestPatient Submitted Review
Aug-2024
Dr West is a great. He repaired my slap tear in my right shoulder and is treating my left shoulder which had previously had rotator cuff surgery with another dr. I would recommend him to anyone with shoulder issues.Patient Submitted Review
Aug-2024
Dr. West is a great surgeon with a great support staff. He addressed any concerns quickly. His PAs Travis and Shannon coordinate and augment his care.Patient Submitted Review
Aug-2024
When you walk into Carolina Hand and Sports Medicine you can walk in with a confidence that the care you’re about to receive is number one. In this unsettled world it is great comfort to walk into a doctors office and feel good about the care you’re about to get. . Dr. West and his staff are very welcoming ; they provide excellent bedside manner and Individualized care.Patient Submitted Review
Aug-2024
Dr West has already done a shoulder replacement for me. He shows concern for his patients and does wonderful work. His staff is also excellent. I would highly recommend him if you’re having any issues with your shoulders.Patient Submitted Review
Aug-2024
My visit with Dr. West was very good. He explained my situation and addressed my concerns. I was not rushed and I left his office feeling confident that I had picked the right shoulder surgeon.Patient Submitted Review
Aug-2024
I appreciate that Dr West listened to me and explained what was going on. He was kind and thoughtful.rater8 Verified Patient
Aug-2024
Vey nice and professional. Good explanation of my issue and had pictures to show me where the problem was and how it will be repaired. He came with high recommendations from my physical therapist. Couldn’t have been happier with my appt. His PA was also very nice, thorough and professional.rater8 Verified Patient
Aug-2024
Dr. West is always professional, personable, and ready to find a treatment solution to a medical problem.rater8 Verified Patient
Aug-2024
Excellent visit re: bone spur in right shoulder. Using conservative treatment at this point. Thank you Dr. WestPatient Submitted Review
Aug-2024
Right shoulder - suspected torn rotator cuff. It was confirmed plus bicep tendon issues. He provided corrective action and answered my questions.Corrective actions have been scheduled. Highly recommendrater8 Verified Patient
Aug-2024
Dr. West is very knowledgeable, patient and gives clear, easy to follow instructions. I'm happy to have him as part of my care team.rater8 Verified Patient
Jul-2024
Caring, excellent in his field, listens to concerns...did 2 surgeries on my shoulders and fixed the problem. Highly recommend.Patient Submitted Review
Jul-2024
I couldn’t even begin to thank Dr West for all that he has done for me and my kids through the years. He has done several surgeries which all turned out to be successful. His bed side manner is amazing. I highly recommend him.Patient Submitted Review
Jul-2024
Speaking from professional and personal experience; Carolina Hand and Sports Medicine is an excellent facility. Dr. West is the best in WNC for shoulder injuries. The outcomes for his patients are near perfect. Absolutely trust him with my care. He is a really good person as well. His office staff are terrific helpful, knowledgeable, and accommodating. Highly recommended!!rater8 Verified Patient
Jul-2024
Dr west operated on my shoulder in 2019 and I had a small issue which he resolved immediately. Excellent service.rater8 Verified Patient
Jul-2024
Great experience so far - explained everything I needed to know for my upcoming rotator cuff surgery,rater8 Verified Patient
Jul-2024
He has always been professional. He explains everything so I can understand. I would recommend him for a surgeon.rater8 Verified Patient
Jul-2024
I have great confidence in Dr West. His education is impresive and I am thankful as I am his patient without fear of surgery. He cares about EVERYONE. I know without doubt that he has been appointed by God to do his work. So grateful!Patient Submitted Review
Jul-2024
Dr. West is knowledgable and provides good explanations of your issues and the solutions. He is caring in his approach and listens to your concerns. His staff is efficient and unlike many healthcare appointments, you aren’t enduring long waits in waiting or exam rooms. I highly recommend Dr. West for any shoulder orthopedic care.rater8 Verified Patient
Jul-2024
Speaks clearly & at a pace that I can absorb, knowledgeable & genuine with his patient - a pleasant & personable doctor…rater8 Verified Patient
Jul-2024
Dr West is friendly, knowledgeable, organized, and efficient. I’m very pleased with his expertise and guidance on working through my injury.Patient Submitted Review
Jul-2024
Dr. Jesse West was excellent !! He was most kind and compassionate. He thoroughly explained my x-rays, treatment and plan for recovery. He answered all my questions and gave detailed explanations. I am 86 years old and this is my first broken bone. I am most grateful that Dr. Jesse West was highly recommended by another one of his patients, Thank you Dr. Jay for being there for me!!Patient Submitted Review
Jul-2024
Unlike many physician offices, you are usually taken into the exam room within a few minutes of your appointment time. Dr. West is personable, knowledgeable, and always takes the time to answer my questions and explain the plan of care.rater8 Verified Patient
Jun-2024
Dr. West was very pleasant and concerned . He treated me after quickly analyzing my problem. My shoulder feels so much better this morning. Thanks Dr West.Patient Submitted Review
Jun-2024
Extremely professional and good at what he does. Always concerned about what's going on with you, the patient. Followup is excellent.rater8 Verified Patient
Jun-2024
Very nice. Explained everything. Answered my questions. Very happy I went and will follow his recommendations.rater8 Verified Patient
Jun-2024
Dr West was very professional n very pleasant! He went over everything with me. I asked questions n he listened n answered them all. We came up with a plan we both agreed on! I will definitely return n recommend him.Patient Submitted Review
Jun-2024
Dr. West takes the time to explain everything slowly and thoroughly. He is the consummate physician.. If you need a shoulder surgeon, Dr. West is your man. Outstanding.Patient Submitted Review
Jun-2024
He came highly recommended, I now know why. I also would highly recommend. The whole office is top notch, very professional.Patient Submitted Review
Jun-2024
Love Dr West. He did a slap tear repair on my right shoulder and it’s working great. Now seeing him for my left which had rotator cuff surgery years ago by another Dr and he is wonderful can’t say enough good things about him.Patient Submitted Review
Jun-2024
I would not want anyone else taking care of me and my shoulder. Dr. West did an excellent job with the replacement and my scar is quite nice.Patient Submitted Review
Jun-2024
Dr. West is very polite, personable and professional. He was very helpful with answering questions about treatment options for my knee and did a great job with my injection.rater8 Verified Patient
Jun-2024
So thankful to have you for my Doctor Steroid injection alternative was a fantastic recommendation, especially big it works, we find out soon as we leave 10jun and return 30 Jun. looking forward to our next meeting on 15 Jul and hopefully can delay surgery till Dec/JanPatient Submitted Review
Jun-2024
Due to my profession this was my ninth surgery. Only the neurosurgeon (twice) and Dr. West have been thorough post-op and brilliant in the op. Why post op? Each had at the ready a group of PT’s to choose from and then left nothing to chance in rehab by communicating a precise protocol to the PT in writing, and continued to monitor that progress and update when to move to the next level. Brilliant! No after-surgery care is left undirected, ensuring that incredible surgical skills are not wasted in a poor rehab environment. Thank you, Dr. West and crew.Patient Submitted Review
May-2024
Dr. West is a true professional. I was referred to Dr. West by four individuals and I am very thankful for their recommendation. I have had minimal pain during my six week recovery time, including those first few days after surgery.Patient Submitted Review
May-2024
Front desk staff friendly and helpful. Dr West and Dr Lechner listen and are kind while working with me to help resolve my pain issues.rater8 Verified Patient
May-2024
Count me as a Dr. West fan. He’s very respectful, informative, and humble. That makes a great doctor in my book.rater8 Verified Patient
May-2024
Dr. West always listens and is extremely attentive to his patients. He has done other surgeries for me with excellent results.rater8 Verified Patient
May-2024
Great physician, knowledgeable, thoughtful, understanding, encouraging and reassuring. He loves what he does because he wants only to improve the quality of his patients lives by using his impressive surgical skills, knowledge and experience.Patient Submitted Review
May-2024
Outstanding professional care with very clear explanation of my situation & excellent treatment So Grateful. I feel much better in both of my shoulders after the shots Thank you Dr Westrater8 Verified Patient
May-2024
Dr. West quickly addressed my concerns and helped make a plan for treatment. He’s both kind and professional.rater8 Verified Patient
May-2024
He explained my options clearly which I appreciate. He is a kind and caring person, as well as a great surgeon.rater8 Verified Patient
May-2024
I intermittently worked with Dr. West in my former role as a case manager for WC. Today I returned to him as a retired person with a shoulder issue. He was as I remember him, kind, attentive, and patient. Dr. West answered my questions, and was reassuring in his responses. He was, and still is one of the best for upper extremity issues.rater8 Verified Patient
Apr-2024
Dr. West is great! Extremely knowledgeable and competent. I would highly recommend him to anyone, especially family members.rater8 Verified Patient
Apr-2024
Dr West was friendly, concerned, thoughtful, and took time to listen to my concerns. I appreciated his expert opinion and plan addressing my shoulder problems.rater8 Verified Patient
Apr-2024
I HIGHLY recommend Dr. Jesse West. He has performed two surgeries for me (& getting ready to do a 3rd) and both experiences so far have been excellent medically as well as excellent from a customer service point of view. Dr. West listened to me, paid attention to my questions and resolved all my concerns. He's been patient and caring in all my encounters with him. In addition to Dr. West's care, his staff is consistently caring and concerned. They treated me as an individual that mattered and I appreciate them all.rater8 Verified Patient
Apr-2024
Even when Dr west is very busy, he provides excellent treatment and is appropriately focused on patient care.rater8 Verified Patient
Apr-2024
Great experience. Excellent surgeon and terrific support staff. His PA Travis was perfect. Great commutator and extremely efficient.rater8 Verified Patient
Apr-2024
Very knowledgeable, kind, informative - would highly recommend him. He did a great job repairing my tendon tears. 👍👍rater8 Verified Patient
Apr-2024
THE VERY BEST! I have been seeing Dr West now for close to 18 years and I’ve yet to find anyone that can top this doctor. His knowledge, decision making and care is second to none. It’s important to him to get it right. I could go on and on, but i will say if you’re having issues with your shoulder, arm or elbow you won’t find anyone any better. HE IS THE BEST!!!!Patient Submitted Review
Mar-2024
He gave excellent advice in a clear way that was easy to understand. Would highly recommend him to anyone having a joint problem. Joe. Lanfordrater8 Verified Patient
Mar-2024
Fantastic doctor great guy I would recommend him to anyone. I was lucky to have him as my physician.Patient Submitted Review
Mar-2024
It was all positive. Staff was great as was Dr West! I’m very comfortable with Dr West doing my surgery,rater8 Verified Patient
Mar-2024
Dr. West was very helpful and clear about what I need in terms of surgery on my left shoulder. I have every confidence in his ability to make it better.rater8 Verified Patient
Feb-2024
Outstanding doctor who explains shoulder problems clearly in terms I can understand coupled with compassion.rater8 Verified Patient
Feb-2024
Great experience so far Surgery on my left shoulder is going great get this done and the doctor will operate on my riight one 👍👍👍👍rater8 Verified Patient
Feb-2024
I’m really pleased with Dr. West. He’s upbeat and explains things well. I have a great deal of confidence in him.rater8 Verified Patient
Feb-2024
Dr West is extremely knowledgeable and very kind. He always took the time to explain everything to me and I never felt rushed. From my first visit, through my surgery, until my physical therapy was complete I felt like I was in good hands. Thank you so much for the compassionate care you give.rater8 Verified Patient
Feb-2024
I highly recommend Carolina Hand and Sports medicine and feel like I am in the best of hands under Dr. West’s care.rater8 Verified Patient
Jan-2024
Excellent practitioner. Listens to patient concerns. Recommends alternative treatments and is open to patient input.Patient Submitted Review
Jan-2024
Had a cortisone shot in right shoulder today. Absolutely no pain and shoulder is feeling much better. Thumbs up for Dr. West!rater8 Verified Patient
Jan-2024
Friendly and knowledgeable, he even laughed at my jokes. Shared notes appropriately and explained MRI sections.Patient Submitted Review
Jan-2024
Dr West and his Team did a great job! Professional and super knowledgeable and helpful! My both shoulders have been operated by Dr West within 6 months and everything is fine again.rater8 Verified Patient
Jan-2024
Dr West is the best. From my office experience thru the surgery and follow up. I am safe and cared for. I trust him with my well-being.rater8 Verified Patient
Jan-2024
Dr. West and his team were able to provide me with the best possible outcome in regard to my shoulder surgery. I could not be more happy with my experience!rater8 Verified Patient
Dec-2023
Excellent professionalism and friendly, Dr. and staff. Very little pain after the surgery. Quick services yet quality craftsmanship. Thank you to Dr. West and all of you staff.rater8 Verified Patient
Dec-2023
He is very knowledgeable and explains everything so that a patient understands. Does not rush you and answers all questions.rater8 Verified Patient
Dec-2023
Amazing experience! Dr. West has always been on time for my appts. He is kind and very thorough. I'm very please with my surgery process and healing. His staff is exceptional. Highly recommend! Amber Banksrater8 Verified Patient
Dec-2023
Dr West explained mri results as we viewed it. Explained pros and cons of rotator cuff surgery. He is very professional and thorough. His staff was professional and informative.rater8 Verified Patient
Dec-2023
Dr West is so knowledgeable. He is caring and efficient. His skill as a surgeon makes a difference in the experience for the patient. Top Notch!!Patient Submitted Review
Nov-2023
The staff at Carolina Hand is amazing. They are attentive to patient needs and are excellent surgeons.Patient Submitted Review
Oct-2023
I would definitely recommend Dr West to anyone who needs shoulder surgery. He is very knowledgeable and thorough. I appreciate the kindness and caring that Dr West and all the staff show when I have an apptPatient Submitted Review
Oct-2023
Very nice, explained everything so I could understand what was wrong. He is also not quick to cut on you. GREAT EXPERIENCE!!!!Patient Submitted Review
Oct-2023
Dr. West and the staff were punctual, efficient, courteous, kind, and professional, as usual. Another great visit.Patient Submitted Review
Aug-2023
Very pleased with the care and treatment provided . Dr. West is my go to doctor for any shoulder problems I might have in the future.Patient Submitted Review
Jul-2023
Dr. West is a great surgeon, everything went just as he said it would. All my follow up visits were so quick, he never kept me waiting. My rotator cuff is healing up very well. I should be back on the court next month. I wouldn't hesitant to have him as my surgeon, but I'm hopeful that I'm done with anymore surgeries.Patient Submitted Review
Jun-2023
Staff was very courteous and was prompt to answer any questions. Dr West appears to be a very nice caring doctor. He made sure I would have physical therapy right away.Patient Submitted Review
Jun-2023
no one else could have done for me what he did ; massive rotator cuff tear would have required shoulder replacement had it not been for his expertise ; thank you Dr. WestPatient Submitted Review
May-2023
Dr West is the Best. His office is a well tuned machine. Never spent more then 30 minutes in office including visit. Very thorough. Never in a rush, everyone in office very profeshional..Patient Submitted Review
Sep-2022
When you need an Orthopedic Surgeon, I highly recommend Dr. Jesse L. West he repaired my Rotator Cuff Tear, surgery was Excellent, recovery was Excellent. Treatment and Care including Staff Exceptional, just know that Dr. Jesse L. West is the "BEST"!Patient Submitted Review
Apr-2020
Dr. West performed rotator cuff surgery on my shoulder. The experience by him and his whole team was amazing. I am happy to say my recovery has been very successful. I highly recommend him.Patient Submitted Review
Aug-2019
Dr. West is a excelant surgen and is very caring to make sure you get the best results. His office personal are very helpful in guiding you through your experince to get all steps through surgrey.Patient Submitted Review
Aug-2019
Dr. West is known as THE rotator cuff surgeon in the Asheville area for good reason; besides his expertise, he is kind, friendly, with a caring bedside manner. While I realize every person has a different experience, my recovery from rotator cuff surgery was amazingly fast with minimal pain. After 8 weeks I was able to resume work in my garden!Patient Submitted Review
Jun-2019
I had shoulder resurfacing in July of 2018. My shoulder was frozen as a result of bone spurs. I taught handicapped skiing and had numerous injuries. I had no pain after surgery and only took one pain pill. I worked very hard and was diligent with pushing hard in physical therapy. I was released from PT with out full range of motion although I hired a personal trainer. I am stronger than I have ever been and have improved my overall athleticism I am 61 years of age and am a testament that hard work in both PT and hiring a personal trainer got me back to more than 100%.Patient Submitted Review
Jun-2019
I tore my rotator cuff, tendon and bicep and Dr. West put me back together and did a spectacular job. I was in rehab the next day - had minimal post-op pain - have full range of motion and I'm only 3 months out. Not bad for my age! Dr. West is open, professional, caring, listens, and provides complete descriptions of what's going on at all stages. And he's just a great guy. I'm more than pleased that he's the one who did my surgery.Patient Submitted Review
Apr-2018
Dr. West corrected a torn rotator cuff for myself and my husband. Surgery results for both of us has been outstanding. Very little pain medication was needed.Patient Submitted Review
Jul-2017
I destroyed my shoulder doing whitewater kayaking, smashed into a river bounder which dislocated my shoulder, tore my lebrum, severed (not tore, severed) my supraspinatus rotator cuff, dented my humerus and left me with a couple of bone chips floating around. It was bad. Jay West performed the surgery, and after 6 months of PT and followup exercises (I was religious about PT), I now have full strength and range of motion in that shoulder. I can't say enough good things about Dr. West. A+Patient Submitted Review
Dec-2016
Having just moved from Virginia, I asked friends and healthcare professionals who they recommended to repair a messed up rotator cuff. Everyone told me to go to Dr. West. Three physical Therapist told me that if I wanted good results, quick recovery time, limited pain and minimal surgical scars to go to Dr. West. The surgery was a breeze and I cant find my scars. I had minimal pain including therapy and was to 100% range of motion within 10 weeks. I was well informed of the process. GreatPatient Submitted Review
Feb-2016
Dr. West fixed a tear in my shoulder that another shoulder surgeon said couldn't be fixed. I'm now back to work with no pain and excellent strength. I've already sent several co-workers to Dr. West and he's helped them too, some only needed an injection. Stop researching and make an appt with Dr. West.Patient Submitted Review
Feb-2014
Dr. West did an out standing surgeries on both of my shoulders. I could no have asked for better results or less pain.Read more
Patient Submitted Review
May-2025
Dr West was thorough in reviewing my history and my chart. He fielded my questions well and used charts that illustrated procedural options. I left feeling I was listened to and that we found the correct way to proceed.