rater8 Verified Patient
Mar-2026
She was truly amazing! She really listened to me and my concerns. She explained everything to me in a detailed matter about my injury and helpful tips to do! I would definitely recommend her! God Bless You! Thank u so much!!
Patient Submitted Review
Mar-2026
Kristin was incredibly thorough and knowledgeable. She carefully reviewed all of my results, explaining everything clearly and in detail. She took the time to answer all of my questions without making me feel rushed. I highly recommend her!
Patient Submitted Review
Mar-2026
This was my first time seeing her, I usually seen another provider there. But she was so great I requested to continue seeing her from here on out. She listened with such care and concern. Explained things in detail that helped me understand better how and what I needed to get best results with thyroid issues. Besides being so polite and kind, she made me heard. She didn’t just rush me through to get to next patient. And I absolutely appreciated being scheduled with her because other was booked. I actually feel for the first time in many years that I may eventually get to the point of feeling better. She’s one that actually cares about getting you there.
Patient Submitted Review
Mar-2026
Great experience from beginning to the end of visit. Thorough and addressed all of my needs. Whenever I can't get in to see my primary ortho doctor this is an excellent alternative. Keep up the good work.
Patient Submitted Review
Mar-2026
Dr. Kimbrel and his staff are awesome. They are very professional and knowledgeable and put me right at ease. Dr. Kimbrel took his time and explained everything to me while examining me. Dr. Kimbrel has a great bedside manner.
Patient Submitted Review
Mar-2026
I really appreciate having this clinic more than words can express. It’s my first go to when needed. They are so fast, thorough, understanding, professional, knowledgeable, and caring. The same goes for the XRAY tech and receptionists. They sets the tone of the visit. They were professional and respectful. Unbelievable how quickly they get you in and out without rushing your visit. I’m amazed how quickly I can get help and treatment needed to get me through pain and orthopedic issues that do not require surgery. I really appreciate that if an issue requires further testing and/or treatment at the LOS main office, they assist you here to make these appointments and streamline the process that can takes weeks at times to get in.
Patient Submitted Review
Mar-2026
Everyone from the front desk to Matt the X-ray Tech and Stacey the NP who took very good care of me. Very thorough gave me great advice. We need more people like this group in the healthcare industry. Thank you for your service.
Patient Submitted Review
Mar-2026
I got very prompt and professional service from the entire staff when I visited them. They were very polite and knew just how to get me back on track. Love this facility and highly recommend it to anyone with orthopedic issues.
Patient Submitted Review
Mar-2026
I had a great experience with the healthcare provider Mr. George Crouse! Great bedside manners, professional, and concerned with the patient complaint. The entire environment inside the facility is a good vibe!
Patient Submitted Review
Mar-2026
I was so thankful for the professional care that I received yesterday. The doctor listened to me about my neck issues and moved quickly to schedule an appointment at LOS. I highly recommend this Orthopedic Urgent Care and we are extremely blessed to have this service in Lafayette. The nurses and office staff were also extremely helpful!
Patient Submitted Review
Mar-2026
She is one very smart woman and her helper was one of the best people I ever meet ❤️ so nice and fast ,I know he has a lot of experience with doing his job you guys I can't even express how much you guys helped me oh my goodness I'm so grateful and I want to shot out to Jesus for leading me in good hands 🙌 👌 👏 ✋️ ❤️. Thank you guys so much I really appreciate you all.
Patient Submitted Review
Mar-2026
Very pleased with my visit. She was compassionate and listened to my complaints. Explained thoroughly my condition and offered suggestions of treatment tailored to my needs and concerns. Highly recommend.
Patient Submitted Review
Mar-2026
Everyone was polite and very thorough, Dr Kira Ridgley was great!! I had to have fluid drained off my knee and injections, she explained the process in detail and it was painless, which I was not expecting!! I definitely would recommend, 10 out of 10!!
Patient Submitted Review
Mar-2026
The staff was super friendly and helpful. Dr. Kimbrel is super nice, friendly and knowledgeable. He explained my X-ray and told me what I needed to know and what he was doing and finding solutions and what needs to happen in the long run. He talks to you like a friend but is still very professional. My visit was super fast plus I got two knee injections. This was my first time at this location but just like at the old location, my experience was great. 10-10, thanks!!
Patient Submitted Review
Mar-2026
Kelly Becnel was amazing! I was suffering so much from my hip and hoping I can get some kind of relief from a Cortizone shot but she did way better than that . I wasn’t looking for drugs. She is helping me through this long-term. I’m so happy I walked into the LOS urgent care. I’ve only been there twice and it was fantastic both times.
Patient Submitted Review
Mar-2026
Dr. Kimbrel was very thorough and knowledgeable about the injury my son had. He helped him.get back onto the field throwing baseballs again. He even gave us a 2nd opinion and eased our minds about a different injury. The office staff is always kind and smiling! Definitely recommend this office and Dr. Kimbrel.
Patient Submitted Review
Mar-2026
Dr Stacey is so patient. So kind. She explains everything that is happening with your issue, what it comes from, how to completely heal it if possible and explains in detail what she will be doing to you in the meantime. This is my second time going there and have nothing but positive words to say about everyone. from the ladies at the front desk to the x ray techs in the back. Prayers I don’t ever have to go back but if I do it will the there!
Patient Submitted Review
Mar-2026
Mine was a great experience. The wait was minimal and the entire staff were so process and helpful. I especially like Dr George. Have seen him here before. Great guy. Made me feel much better! LOS is definitely my choice every time!
Patient Submitted Review
Mar-2026
Friendly, efficient office staff. In quickly, X-ray tech was patient. George was great explaining diagnosis, recovery plan and future possible doctor appointment. Really a great experience at a time when I was in need of encouragement. Would recommend y'all to even the pickiest of my friends.rater8 Verified Patient
Mar-2026
She was very professional and asked me a lot of questions. Did not make me feel rushed to get in and get out like some places do. She was attentive and well educated in her approach and questioning. Very helpful .
Patient Submitted Review
Mar-2026
Went to LOS for knee injections (arthritis) . Kira was the PA on duty and she provided very insightful knowledge and advice. She was extremely helpful and painless with my injections. I hope she is on duty when I go back in 90 days.
Patient Submitted Review
Feb-2026
This is my third or fourth time visiting this urgent care and it's been excellent every time. From the receptionist to Dr. Stacy they are so kind and compassionate. I never waited long either, in and out in a timely manner. Thank you for outstanding service!rater8 Verified Patient
Feb-2026
Kristin was kind & professional. She showed me the X-Ray and helped me understand what was going on and what my options were. The entire staff was welcoming and gentle with me during my visit. Much appreciated.
Patient Submitted Review
Feb-2026
My visit was welcoming and pleasant. The wait time was less than 5 minutes. Mr. Mike and the X-ray tech made my visit extra comfortable. And Ms. Stacey, verbalize concern about my health to help me feel better throughout my visit. Thank you LOS and team!!!!!! Stars for you all are infinite.
Patient Submitted Review
Feb-2026
My experience at LOS urgent care on AC was incredible. Front desk people, Jordan & Sadie, were pleasant & efficient. When put in the back after a surprising short wait time, both Emily & Matt, were kind, good listeners & very professional. The PA, Kelly, was attentive, listened well & I really appreciated the way she discussed options with me to come to an acceptable treatment plan. Would highly recommend this clinic to others.rater8 Verified Patient
Feb-2026
George is so genuinely caring. He takes time to explain the problem & how it can be treated. When applying splints, brace, etc he is gentle. You definitely leave feeling better & confident in your care.
Patient Submitted Review
Feb-2026
Had a great experience with the entire staff at LOS Urgent Care in Scott from the moment I walked in the front desk clerk was so nice and fast with getting me signed in. NP Kristin was thorough in her assessment, clearly knowledgeable, and made sure I understood everything along the way. The X-ray tech was kind and caring and tried to take the X-rays as fast as she could seeing the amount of pain I was in.rater8 Verified Patient
Feb-2026
Excellent PA, very nice bedside manner, very knowledgeable. Listens to patient’s concerns and answered all. Isnt in and out making you feel rushed. I would highly recommend her to my family and friends
Patient Submitted Review
Feb-2026
Very nice Doctor and staff!! They all were very patient, helpful and caring. He got down to the root of the problem to treat the problem as well as to prevent further issues. He took his time and explained cause and effect of issue and came up with treatment plan to get better. The Doctor here and his staff here are excellent and care about the wellbeing of their patients here!
Patient Submitted Review
Feb-2026
I absolutely loved my experience with her. I went because of pain and swelling to my hand and she very knowledgeable and caring. I didn't even have to ask for a work excuse. She handed one right to me as I was being I discharged. I loved my experience and recommend anyone to go.
Patient Submitted Review
Feb-2026
I received absolutely outstanding care from start to finish. The service was prompt, friendly, and exceptionally professional. Everything was explained to me clearly and thoroughly, which made me feel confident and at ease. Within just one hour, I was seen, had X-rays completed, received a full evaluation, and had my injury expertly splinted. I truly felt cared for every step of the way. I highly recommend this service to anyone seeking excellent, professional medical care.rater8 Verified Patient
Feb-2026
Very professional, providing clear explanation of diagnosis, immediate treatment, interim recommendations, and recommendations as to when I should be concerned if there hasn't been improvement. Injection was not much more painful than a mosquito bite. After a horrible night before, the night following treatment was excellent.
Patient Submitted Review
Jan-2026
Kira Ridgley was fantastic. She was thorough, very informative, and gave me great advice on how to move forward with everything. I found the staff to be super friendly and helpful too. I am SO glad I went to LOS for care. I highly recommend them.
Patient Submitted Review
Jan-2026
Great provider. He gave me all the information about my son’s injury without me having to ask a ton of questions. He was very thorough and patient. My son never felt nervous throughout the process of X-rays, consultation, and splinting his broken wrist. I would highly recommend!
Patient Submitted Review
Jan-2026
Kira was very knowledgeable and patient. My exam was very thorough and I was finally able to get some relief for severe left wrist pain which is suspected cubital tunnel syndrome. Can’t thank Kira enough for listening and working through the issues.
Patient Submitted Review
Jan-2026
It was all about taking care of my issue at LOS Urgent care and referring to me another clinic to do an ultrasound of my leg after a recent surgery. They were on top of it, contacted the doctor, took pictures of the issue and sent it to Dr Kyle at LOS. Good news, "no blood clot." If your doctor is an LOS doctor, you're in good hands. Thank you.
Patient Submitted Review
Jan-2026
We were there for my daughter’s knee pain. Kira Ridgley was so knowledgeable and thorough during our visit. She took extra time explaining and educating on proper exercises and stretches for the knee. The staff was very friendly and overall we are very pleased with the care provided.
Patient Submitted Review
Jan-2026
Went in for what turned out to be a slightly sprained foot, Stacey spent quite a bit of time examining it and gave us detailed instructions on caring for it. It was so nice that she wasn’t rushing and was so thorough. What an incredible place and staff!!!rater8 Verified Patient
Jan-2026
I think George is one of a kind. His personality outstanding. George took the time to explain everything that was going on with my leg and made recommendation of what needs to be done to help me get through the pain step ny step. George will definitely be my go to guy on the future if needed.
Patient Submitted Review
Jan-2026
I have seen Kristen Boudreaux on three separate visits. Her professionalism, knowledge, and care were exemplary. It is evident that she wants to help the patient, find the source and treat the issue in the best way possible. She is excellent!
Patient Submitted Review
Jan-2026
Many years of pain could have been avoided if medical professionals in the past would have done their jobs the way Orthopedic Urgent Care did. She found that I have spondylolisthesis @ L4 in my back and had begun treating me and guiding me to taking the proper steps to prevent surgery. Thank y'all and God Blessrater8 Verified Patient
Jan-2026
💜I cannot express the satisfaction of care. So professional, knowledgeable and so patient. Just overall five stars is not enough. I don't know how many times I thanked her and the rest of the staff before I left because it was absolutely the best experience ever. I am currently a patient of LOS but had never gone to the Urgent Care in Scott. But wow it was an absolute amazing experience even though I was hurting. Kudos to Ms Kristen and the rest of the staff 🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🏆
Patient Submitted Review
Jan-2026
Stacey was so knowledgeable and concerned for my health and well being. You never hope to have to visit an Urgent Care, but it was a great experience.. Highly recommended, and a consummate professional.
Patient Submitted Review
Jan-2026
Excellent staff, everyone was very polite. Stacy Prather was very nice and knew what she was doing. I was very impressed with her bedside manners along with her knowledge and precision. I would definitely recommend Orthopedic Urgent Care as an alternative for a quick analysis instead of waiting 1-2 weeks to get an appointment with a specialist. They know what they're doing.
Patient Submitted Review
Dec-2025
EXCELLENT experience here the day after Christmas! I had a shoulder injury that just wouldn't heal for 3-4 weeks and went to this clinic for the first time. The wait time was a little long, but was to be expected the day after Christmas. The staff was professional, courteous, communicative, and very nice and fun. The Xray tech saw me first and she was extremely thorough and also apologetic of the wait time and explained that they had an unusual amount of patience that day (again, understandable). When I got to see NP George Crouse, I had one of the best visits I've ever had for a medical issue honestly. He was funny, communicative, talkative, had read my whole previous chart of history already, explained my issue clearly and very thoroughly, gave me options for initial treatment (which I took a shot in the shoulder that day), explained options for further treatment steps should this initial treatment not correct the issue, and administered a shot into my shoulder/rotator cuff in a manner that a nearly did not even feel it. This is what all medical staff should strive to be. My wife was with me and he made it fun for her by letting her watch the injection (it was from behind) and met her on her level as well during the visit. I'm already feeling MUCH better today than I have felt in the past 3-4 weeks. Thank you!
Patient Submitted Review
Dec-2025
The turnaround time was quick, the PA was super knowledgeable and helpful with steps to take post visit. The guy at the front desk was engaging. The rad tech was hilarious, knowledgeable and made me feel comfortable. This place is top notch!
Patient Submitted Review
Dec-2025
Excellent care and personable staff. The convenience and ease of an urgent care that specializes in orthopedic issues is revolutionary! I highly recommend LOS and in particular the LOS Urgent Care in Scott- George and Chelsea make an excellent care team.rater8 Verified Patient
Dec-2025
He explained everything about what I could do with my situation. He didn't rush through his comments and answered all of my questions . He also did a fantastic job with the injections in my knees. I would recommend everyone to go see him.
Patient Submitted Review
Dec-2025
Dr. Fruge asked how my pain level is since the procedure. I am very satisfied with the results. This was an alternative to disc replacement surgery that the VA had scheduled for mid October.Thank You to Dr. Fruge & the LOS staff.rater8 Verified Patient
Dec-2025
Dr. George Crouse is an excellent doctor! He was very thorough, explained my issues well, provided the options of what would happen next if initial treatment was ineffective, and the whole time he was funny, very communicative, and honest. I think most doctors should strive to be like him. His injection was administered as well as I think could ever be done and I'm already feeling much better just one day after 3-4 weeks of serious pain.rater8 Verified Patient
Dec-2025
Dr. Kimbrel is one of the best doctors I’ve visited. He’s bedside manner is rare, he’s kind, caring & humble. His diagnosis & suggestion for care of injury is clear & not rushed. There’s nothing I would change with my experience with Doctor Kimbrel.
Patient Submitted Review
Dec-2025
I went in to have a post operation incision examined which required removal of bandages and new bandages applied. Kristin was very knowledgeable and professional. I was pleased with my experience at Orthopedic Urgent Care.
Patient Submitted Review
Dec-2025
Omg she is amazing to say it was my first time there. Great bedside manners. She takes her time and explains everything. If ever I cannot get an appointment with my provider at LOS. I will return to LOS urgent care. Highly recommended!!
Patient Submitted Review
Dec-2025
The office was pleasant, clean and decorated! There was no wait. Staff was friendly and knowledgeable. George was a great provider. He was instantly put me at ease, was very thorough and explained everything to me clearly. I was able to get immediate relief and to make a plan for further treatment. I highly recommend the Scott office!
Patient Submitted Review
Dec-2025
“I had an excellent experience with Dr. Fruge’ . He is extremely knowledgeable, patient, and compassionate, and he took the time to listen carefully to all of my concerns and explain my diagnosis in clear terms. The office staff was friendly and efficient, and my appointment ran on time. Thanks to his thorough approach, my symptoms have significantly improved from a lumbar injection L5 and I feel confident in the care I am receiving. I would highly recommend Dr. Fruge’ to anyone looking for a caring and professional physician.”
Patient Submitted Review
Dec-2025
First time using the new Scott office. Everyone there was very helpful, courteous, professional and knowledgeable. A great experience in every way. I highly recommend to anyone needing their services.
Patient Submitted Review
Dec-2025
I had an amazing experience with Stacey. Very present with exceptional listening skills and professional demeanor, she addressed my shoulder pain knowledgeably and expertly. The entire staff at Lafayette Orthopedic Urgent Care was very efficient and polite. Highly recommended!rater8 Verified Patient
Nov-2025
He was very professional, knowledgeable and explained things in a way I could understand. I could also tell that he cared about his patients in providing the best solution for them as he gave me several options/solutions for what I came in for.
Patient Submitted Review
Nov-2025
I completed my paperwork before going in, and I was seen right away. X-rays and the exam were conducted next. The personnel were very friendly. George was amazing. He presented all of my options and helped me decide which course of action was most suitable for my complaint, lifestyle, etc. Definitely would recommend!
Patient Submitted Review
Nov-2025
This is my second visit to Orthopedic Urgent Care in Scott and I have seen Kristin Boudreaux both times. She listens to you and is very thorough with her exam. She diagnosed my issue and administered treatment the same day. I live in Youngsville and it would be closer for me to go to the Ambassador Caffery location, but I will travel to Scott if I need to see her again. The X-ray tec and the sweet front desk lady were also so nice and welcoming. If you ever need an orthopedic urgent care head straight to Scott! 🙂
Patient Submitted Review
Nov-2025
Kelly Becnel took the time to explain my daughter’s injury and how to care for her. She explained very clearly the things that would help her heal. I would absolutely go to her again with any of my families injuries in the future! The front staff were very helpful and friendly also.rater8 Verified Patient
Nov-2025
I brought my 7 year old granddaughter because her knee and leg was hurting badly from an injury. George was very good about helping her to relax, while still doing a thorough checkup. He explained everything well. We left feeling like he is a practitioner that truly cares about his patients.rater8 Verified Patient
Nov-2025
Exceptional and professional service from time of arrival to leaving the clinic! Highly recommend, Kelly and all the staff was very thorough, compassionate, concerned about my well being and addressed my issue.
Patient Submitted Review
Nov-2025
I was very satisfied with my visit. The staff is friendly and I was called to the back almost immediately after signing in at the front desk. Dr.Kimbrel was nice, he took his time explaining everything about my injury and even drew pictures of it for me so I could better understand the issue and understand how he was going to fix the problem during surgery. He answered all my questions and explained the pros and cons of each procedure that could be done. He's definitely the best doctor I've ever been to. I would recommend him to anyone that needs any type of orthopedic surgery.
Patient Submitted Review
Nov-2025
I had a good visit considering what I was there for. The wait time was what it took me to fill out the paperwork. X-RAYS was a very quick process and the tech was very nice and professional. He did tell me his name but I don’t remember it but he was very good! Kristin was great as well, she explained the X-rays and gave me my options. She was very professional and patient and took her time with me. I will definitely go back if I need in the future. Thank you!
Patient Submitted Review
Nov-2025
Becnel is the best! Great bedside manner. We’ve been in to LOS urgent care for my son (several times) and recently myself. Every time the staff and personal are very nice and attentive. PA Becnel is quick and very efficient.
Patient Submitted Review
Oct-2025
Job well done! Stacey did a super job on my knee in only a few minutes after starting the exam... Talked about the X-rays taken and because nothing was broken we then talked about what she could do to fix it! within a short time she had my problem resolved... Doing much better today than yesterday... Hope LOS is paying her well because she is a Keeper Boutte______
Patient Submitted Review
Oct-2025
I had a very good experience at the LOS urgent care in Scott. Very friendly staff, got in and out in about 1 1/2 hours. George Crouse (NP) was very personable and helpful with his diagnosis. Would recommend these folks for whatever you need!
Patient Submitted Review
Oct-2025
My husband and I cannot say enough good things about LOS in Scott. The front desk was so helpful from the first phone call made through our intake and even a subsequent visit. Kelly Becnel PA gave the absolute best care of my husband, even though we were only in town as visitors to attend a few festivals. It means the world when medical practitioners listen to what one is experiencing and even what a patient thinks will help. Although this can be a rarity, it isn't with Kelly. She took volumes of time and gave the best care possible to help my husband with acute, out of control sciatic pain and subsequent knee pain. She went completely out of her way to do the impossible: to find a facility that would provide physical therapy not only that afternoon, but close to where we were staying in Lafayette. We truly highly recommend LOS and especially Kelly and the great staff we had the honor of meeting. Scott truly has a gem in their town.
Patient Submitted Review
Oct-2025
Jamie was very thorough with questions and really listened to my concerns. Everyone I’ve encountered at this facility was extremely helpful and kind Edit to add: I’ve recently returned and seen Stacey for a pinched nerve, and she was very informative and thorough. Gave me a prescription and PT referral according to my needs for my pain. Would give more stars if I could!
Patient Submitted Review
Oct-2025
I was very pleased and had my left knee X-Rayed for Dr. Michael Duval to check my knee. In 2011, He gave me a knee replacement surgery and I was very pleased. Stacey and the Employees at the Orthopedic Urgent Care was very helpful and Polite. Respectfully Yours, Carol .
Patient Submitted Review
Oct-2025
Dr. George Crouse was absolutely amazing with my daughter. She typically does not do well with male doctors but he had her giggling and even though she was in pain she enjoyed the doctor visit. He found a very small hairline fracture that probably would have been overlooked by most. And took his time to show her how to use the crutches. I highly recommend Dr. George Crouse!!
Patient Submitted Review
Oct-2025
Stacey was awesome. Thank you for your expertise and care. Stacey took her time with me, assessing my concerns all the way through giving me possible options going forward, depending on what the MRI showed. She helped me decide what doctor to see, keeping in mind that eventually I’ll need a knee replacement. Then making an appointment for me and making sure I had everything I needed before I left. Very professional. Everyone encountered at the urgent care, was pleasant and professional. You have provided an excellent team to take care of patients. Thank You
Patient Submitted Review
Oct-2025
This is the second time we’ve brought our son into LOS Urgent Care in Scott, LA and we’ve seen George on both occasions. Hands down one of the best! He’s so great with kids, very informative, and likes to make the kids feel at ease.rater8 Verified Patient
Oct-2025
I’ve been to many medical professionals in my 69 years George has to be the friendliest kindest and down to earth professional I have ever met!! Also very knowledgeable and great at his job!! Thanks again George!
Patient Submitted Review
Oct-2025
I’ve had big pain and big joint surgeries, starting at the young age of 30. Years of pain, which I fixed. I saw Dr. Fruge for a new injury, and I believed that I already knew what to do to manage pain. Chronic pain interferes with your daily life, and can make one frantic and suffer badly. It is scary. It’s something that has to happen to you, to understand. Dr. Fruge is the only pain doctor I’ve seen in 11 years who’s sat with me and come up with the best and most conservative plan that I could easily understand. He calmly took the time to explain to me how to manage pain at all times, with the thoughtful use of conservative medications and interventional treatment. He did so without prescribing narcotics. If you’ve ever had alot of real pain, you know that they don’t really work for daily use. That can also feel so scary. But, Dr. Fruge is very smart. I don’t say that easily. He is among a new breed of pain doctors, who can help people get relief and then get well again. 100 stars
Patient Submitted Review
Aug-2025
I didn’t have to wait long. The staff was very nice and the X-ray technician was assuring and gentle with my X-rays. Stacey Prather explained everything in detail and the treatment and PT. The cortisone injection into my shoulder wasn’t as bad as I thought it would be. Great team!!
Patient Submitted Review
Aug-2025
My 91 year old Mother was having chronic pain in her left shoulder. Stacey Prather saw her yesterday and she was so gentle and kind. She made a great impression on us. You can’t get compassion like hers everywhere. As a bonus, we didn’t have a long wait!!
Patient Submitted Review
Aug-2025
I was in and out with in an hour!! I did X-rays and saw the Dr. she was amazing very thorough and knowledgeable! She talk to you like a human being and was so kind and knowledgeable. I was able to get the right arm brace! I wish I could give them more that 5 ⭐️
Patient Submitted Review
Jul-2025
George Crouse was great! I brought my daughter in with a hurt finger. He made her feel very comfortable, had her smiling and laughing, and fixed her right up! Over all great experience from the moment we walked in until the moment we left!
Patient Submitted Review
Jul-2025
Very nice, helpful and professional workers. Basically no wait time. Radiologist was very helpful and understood my inability to move quickly. PA was informative and listened to my complaints. I highly recommend LOS Urgent Care.
Patient Submitted Review
Jul-2025
We absolutely love LOS! They have an amazing staff and doctors. I took my 10-year-old son there after a bike accident, and we were fortunate to see Dr. George. He took excellent care of my son, providing reassurance and thorough treatment. The entire team made the experience much more manageable during a stressful time. I highly recommend LOS for their outstanding care and professionalism!
Patient Submitted Review
Jul-2025
My first visit there and I had an amazing experience. Staff was friendly and quick but tentative. Kelly Becnel was thorough, listened to me regarding my injury, helped me to get some relief and gave me a few do and don't recommendations to aid in a faster healing process. Highly recommend!
Patient Submitted Review
Jul-2025
I saw Dr. George today for some knee issues, and I honestly couldn’t have asked for a better experience. He was incredibly thorough and took the time to really listen to me—I never felt rushed or dismissed. It was clear he genuinely cared about my concerns and wanted to help. He explained everything in a way that made me feel informed and comfortable. On top of that, he was so kind and sweet throughout the entire visit. I left feeling heard and taken care of!
Patient Submitted Review
Jul-2025
Kira Ridgley at Urgent Care was very sweet and understanding to my situation. I live in Chas. S.C. and I'm down here working. Job got extended and I ran out of my medicine like I said She was vey kind and understanding. Also very Attractive.
Patient Submitted Review
Jul-2025
Stacey Prather it was a pleasure seeing you again. Thank you for examining my left elbow, providing advice and recommendation on how to treat it so that it doesn't become a bigger issue. the visit was truly amazing and I highly recommend LOS Orthopedic Urgent Care.
Patient Submitted Review
Jul-2025
Absolutely the best medical service I have had in ages. George (NP) was knowledgeable and educated us on my daughters injury. He took his time to listen to our concerns and created a treatment plan that included prevention. Thank you George for the phenomenal care!
Patient Submitted Review
Jul-2025
This was my first visit! I did not have a long wait being a walk-in! And once I was in the back everything went smoothly! I was particularly pleased with PA Stacey! She was very knowledgeable and pleasant! I love this concept of having the Orthopedic Clinic for minor pain or injuries! Thanks to the staff who were also cordial!rater8 Verified Patient
Jul-2025
Stacey, PA, definitely deserves a 5 star! She is knowledgeable and treated me with compassion! I love the fact of the Orthopedic Care Clinic being connected to my doctors! Staff was also very cordial!rater8 Verified Patient
Jun-2025
I had a great experience at LOS Urgent Care and with the front desk, the XRay tech, as well as Kristen Boudreaux. The care and knowledge was top notch. So glad I decided to go there. Highly recommend!!!
Patient Submitted Review
Jun-2025
The visit was exceptional. The front desk manager was very pleasant and professional. I was taken immediately from X-ray to the exam room. George was very personable which put me at ease immediately. He explained exactly where my finger was broken and allowed me to photograph the X-ray. In addition, he had the office manager schedule my follow up appointment with the hand doctor at LOS. I was most impressed with the quality of service and patience the entire staff exemplified. I would definitely recommend this location to anyone needing orthopedic urgent care
Patient Submitted Review
Jun-2025
George Crouse is one in a million to me! He was so professional in all ways possible! So informative about all the various ways that I could be treated! I will clearly depend on LOS for further treatment! Thank you!
Patient Submitted Review
Jun-2025
Dr. GEORGE spent plenty of time with me, never felt rushed and was very pleasant, even a great sense of humor during visit. He is exceptional in his knowledge and expertise and took the time to thoroughly explain the diagnosis, the treatment options available, and the expected outcomes. All questions were patiently answered. The doctor's confidence and clear communication immediately put me at ease. He was careful in suggesting options for relief. Also... *Very comfortable personality. 😊 I left feeling confident and well cared for! Dr. George is a very high energy doctor, but he took the time to answer all my questions and explain things to me. I also left there with a plan if my 1st Cortizone shot did not help. ** I highly recommend Dr. George and his staff !
Patient Submitted Review
Jun-2025
Kris was very professional, knowledgeable and caring. I left feeling very confident that the treatment plan she explained and implemented will be successful. I would recommend her to anyone suffering with shoulder/arm pain.
Patient Submitted Review
Jun-2025
I went to LOS Walk-in Clinic in Scott for my shoulder and back pain when my regular doctor was unavailable for months. Kristen Boudreaux went over the x-rays with me, discussed my problems and a course of treatment. She was kind, knowledgeable, and professional. I would definitely recommend her!
Patient Submitted Review
Jun-2025
Dr. Kimbrel greeted me with a kind face. He listened to intently and then he explained why I was experiencing pain. He used charts to show me where my areas of pain was originating from. He took his time to explain my treatment plain and said that I should call him should the need arise. Excellent office visit experience.
Patient Submitted Review
Jun-2025
LOS Urgent Care in Scott provides excellent service and care. As a walk-in I was greeted and seen quickly. I was taken straight to XRay, and then seen by the NP, who was very knowledgeable about my issue and the reading of my scans. She explained everything and together we agreed on treatment. I highly recommend them, and so glad to have this option close to home, rather than going all the way to the Lafayette office.rater8 Verified Patient
Jun-2025
Thank you so much for helping me! Meds really helped and now I can pet my furkids again while waiting for Tues. LOC office called to confirm Tues. I can make it until then thanks to your help. Again, thank you!
Patient Submitted Review
Jun-2025
This place is Great, Dr. George was very informative and knowledgeable about my knee pain . Also very concerned and Pleasant Doctor visit I had in a long time He spent a long time discussing my options for my knee .This place is top of the Line Service to Patients from Front Desk to the Nurse that did xrays to giving shot was Great!!rater8 Verified Patient
Jun-2025
Very knowledgeable, caring, non-judgemental, and reassuring. Highly recommend! Didn't rush us out the door at 8p. She finished the care and answered questions without making me feel like a bothersome because it was closing time.
Patient Submitted Review
Jun-2025
Office was clean, professional, and efficient. They took us back as soon as paperwork was completed. Did x-rays immediately and Dr. Kira Ridgely was thorough and personable. We have used them several times over the years and always have a positive experience.rater8 Verified Patient
Jun-2025
Stacy was wonderful. She picked up that I was struggling after losing my standard poodle and it was two years yesterday that I lost my husband. She was very caring and just listened to me talk and that was something that I really appreciate. It felt good that someone wasn’t rushed and trying to get out the door.
Patient Submitted Review
May-2025
This was my first time coming to this facility and I know that if I ever need their services again, I will definitely be back. No questions asked. From the lady at the front desk, to the x-ray technician and the provider who saw me, they were all so nice!! I was seen quickly and the results of my x-rays came back super fast. I was very impressed and pleased with the service I received.
Patient Submitted Review
May-2025
Mr. George was phenomenal with my two year old. Very caring, very knowledgeable and very patient with a typical little guy. Mr. Jim was also amazing and so patient while working to get X-rays. Both men were so kind and understanding that you can’t force a nervous toddler to do unknown, scary things. They made a potentially traumatizing doctors visit for a “bobo” not only endurable, but very pleasant. I apologize that I did not get the lady’s name at the front, but her joyful smile and kind demeanor was lovely. She was very helpful and someone you just felt the caring nature of. We hope we don’t need an ortho walk in anytime in the near future, but we will absolutely make the drive to see this team again should it be needed!rater8 Verified Patient
May-2025
I love George. Outstandingly welcoming, friendly and puts one immediately at ease. Takes his time, thorough and fully educates patients on diagnosis, treatment instructions, warnings to watch for and expected outcomes.
Patient Submitted Review
May-2025
Orthopedic Urgent Care in Scott is amazing! I recently had surgery on my foot and fell on it and wanted to make sure that I didn't mess something up. My doctor's office at LOS sent me to urgent care because my doctor was out of town. Hands down the best visit I've ever had! The NP, George Crouse, was absolutely fantastic! He showed me a printed picture of my x-ray and explained everything in detail. He made me feel at ease and reassured me that everything was healing as it should. I was very relieved to hear everything was OK. Also, the staff and xray tech were very kind and knowledgeable with every question I had. If I ever need that type of service again, I will definitely go to Orthopedic Urgent Care in Scott.
Patient Submitted Review
May-2025
My kid absolutely LOVED Mr. George! He is not only incredible at what he does, but he is, “sooo super cool and funny” as reported by my 10 year old! We would recommend Mr. George and LOS Ortho UC Scott to EVERYONE!!! Today, we saw Dr. Kimbrel and we had another phenomenal experience!
Patient Submitted Review
May-2025
First time visiting this facility. Patient care was second to none. Front office staff, nurses, X-ray tech and doctor were amazing. I was in and out including several X-rays in about 1 hour. Would recommend to anyone needing orthopedic urgent care. So glad I decided to go there instead of emergency room.rater8 Verified Patient
May-2025
This place never disappoints! Office Staff always provide a warm greet & welcome in ready to answer any questions or front desk concerns. The Tech was such a pleasure! Assuring me the wait shouldn't be long. The physician not only was beyond knowledge, She showed such care & compassion towards my situation. This place is definitely more then just a business. It's a business that cares. That sets the bar for me. Thx LOS!
Patient Submitted Review
Apr-2025
From the moment I walked in, Kylie greeted me with a smile and was very helpful. Gabby also greeted me with a smile and talked me through the series of X-rays. George Crouse greeted me with a smile and took the time to explain my condition, plan of care and to return if needed. Thank you Kylie, Gabby and George Crouse and Kristin Boudreaux, Jimmy and Amanda.
Patient Submitted Review
Apr-2025
After being told that it would be a two hour wait at the Lafayette location, I took a chance and drove to Scott. The office staff and doctor was friendly and welcoming, and I was in and out and under an hour. It was a great experience and well worth the drive.
Patient Submitted Review
Apr-2025
I took xrays today and Kristin L. Boudreaux was the NP on duty. She was very thorough, informative and took her time to explain my condition. She answered all of my questions and was very nice. I would definitely recommend her to friends and family.
Patient Submitted Review
Apr-2025
Dr Ridgley has consistently provided me over the years with the best diagnostic advice I have ever received. Also all the staff are excellent. The Urgent Care Clinic has been a game changer for me. I highly recommend!!
Patient Submitted Review
Apr-2025
She was so friendly and sweet and caring really felt comfortable with her the injections she gave me weren’t to bad she’s very good at it. I think I could sit with her and visit and have a great conversation with laughing. Thanks Jamie G Neva
Patient Submitted Review
Apr-2025
LOS Orthopedic j Urgent care in Lafayette and Scott was so prompt, very thorough, and very helpful through my visits. Lafayette location assisted me by getting information to get quicker care in Scott. The staff and doctor were so accommodating. I would highly recommend them to anyone!
Patient Submitted Review
Apr-2025
My husband and I were both treated for medical issues and were so impressed with the medical expertise of everyone we came in contact with. Staff were friendly, understanding, knowledgeable and compassionate!!!! So happy we chose Orthopedic Urgent Care. We highly recommend this facility for your medical needs.
Patient Submitted Review
Apr-2025
Very quick service and knowledgeable staff. I saw Jamie Gauthier, who was excellent. Great attitude, compassionate, knowledgeable, and most importantly, want it to fix the injury. Can’t say enough about her.
Patient Submitted Review
Apr-2025
I recently visited the Orthopedic Urgent Care and was fortunate to be seen by Jamie Gauthier. From the moment she entered the room, her compassion and attentiveness were evident. She took the time to listen to my concerns, genuinely understood the pain I was experiencing, and provided clear guidance on the next steps to take if my symptoms persist. Unlike previous experiences, I left the clinic feeling hopeful and equipped with a plan for managing my condition. Gauthier’s professionalism and empathetic approach made a significant difference in my care. I am truly grateful for the exceptional service she provided and would highly recommend her to anyone seeking orthopedic care
Patient Submitted Review
Apr-2025
Staff were professional and definitely had people skills. I went to x-ray with my 16month daughter and the young lady working was nice enough to watch my daughter while I was doing 8 different x-rays. I was so thankful because if I had known I had to do x-rays I would have left her home with her dad. The doctor explained everything and was gentle. Was not a in and out type of appointment. He listened and suggested/advised and a decision was made best for me. I recommend him to anyone at any age.
Patient Submitted Review
Apr-2025
Professional, friendly and knowledgeable! Everything you could want or ask for in a Healthcare Professional and facility. The provider, George Crouse and staff are amazing! They made me feel comfortable and respected. We drive an hour away just because of the excellent healthcare they provide. Highly recommended 👌
Patient Submitted Review
Apr-2025
I was very impressed with Dr. George Crouse. I went to see him because of knee pain and he x-rayed my knee gave me a printed picture of the results and explained what was wrong and in detail and provided details of treatment options. He gave me an injection, which did not hurt. I was saying in a timely manner. I was very pleased with the facility and the professionalism and friendliness of everyone there.
Patient Submitted Review
Apr-2025
It was not very busy at the time I entered. The woman at the front desk was very friendly and helpful. The clinic is fairly new and had a rehab area adjacent, which is great if that service is needed. The doctor was great! Very personable, knowledgeable and helpful. I would recommend Orthopedic Urgent Care in Scott to a family member or friend and if I ever have another need I would go there.
Patient Submitted Review
Apr-2025
Ok, so Ms. Jamie is the real deal! Very thorough and explains everything along the way. Super friendly and fun disposition! I’m already starting to feel better and it hasn’t even been 24 hours☺️Facility was clean and had good energy & friendly staff!
Patient Submitted Review
Apr-2025
I came with a possible broken toe. The staff is amazing and very professional. The medical staff in the back is professional and very knowledgeable. They had me in and out within 30 minutes. Jamie was amazing. If I break or sprain anything else I will definitely will be going back.
Patient Submitted Review
Mar-2025
Very thorough and patient! Made sure to explain everything to me! Very pleased with how quickly the service was, a friendly staff and very nice building! Will recommend to those who need physical therapy and orthopedic walk in clinic!
Patient Submitted Review
Mar-2025
Today was my second visit and each time the team has been very friendly and welcoming. They take their time and treat you with great sensitivity! The wait is not long at all either. I highly recommend this place!
Patient Submitted Review
Mar-2025
All of the staff treated me with the utmost respect. George did not just rushing n and back out. He very patiently, and thoroughly discussed my situation and offered solutions. I would definitely go there again if need be.
Patient Submitted Review
Mar-2025
Love this place. It's my go to anytime we have a bone or muscle Injury. Ortho Specialists available on a walk in basis, walk out casted, slinged, or wrapped... can't beat that service! We've never had a bad experience with any of the doctors that work here, and the staff is professional and quick.
Patient Submitted Review
Mar-2025
Jamie was excellent. She figured out the problem and was able to quickly treat it. I left the office starting to feel relief of the elbow pain. By the second day, it was 95% better. I would highly recommend Jamie and will not hesitate to go back to this urgent care in the future.
Patient Submitted Review
Mar-2025
Kudos to Kristen Boudreaux, FNP-C and her staff. I arrived there on Saturday March 1 around 12:30-1. I was taken in and seen almost immediately. I had 1 person ahead of me. I had x-ray’s done and my options were given to me. She then put my leg in a hard splint. Explained the process and made me feel very much at ease. Everyone in the clinic was awesome. I would very much recommend anyone to go to LOS Urgent Care in Scott. Barbara LeBlanc
Patient Submitted Review
Mar-2025
I went in for suspected broken foot. I was seen right away - xrays and confirming diagnosis done. Boot applied. Follow up appointment made. Everyone was so nice and efficient. Highly recommend this orthopedic urgent care.
Patient Submitted Review
Mar-2025
The doctors at LOS are wonderful. The best. But, at the urgent care, you will see female o who listen. And think, and help. I’ve suffered for years and sometimes have gotten written off by surgeons who just won’t take the time to listen. But in about 10 minutes, Kira Ridgley suggested something that makes a lot of send. Sometimes it just takes a damn woman. I’m so grateful to these ladies!!
Patient Submitted Review
Mar-2025
This was our first time visiting the Scott location and we are very pleased. George was super friendly and took the time with us to explain everything and make sure my son felt comfortable. We highly recommend them to anyone!!
Patient Submitted Review
Mar-2025
I was very pleased with the service everyone was very nice and caring!!! The wait time was very short! They all knew what to do to help with my situation!! I will be recommending to people about that place!!
Patient Submitted Review
Mar-2025
Very good experience. Everyone was so kind and understanding. Showed a genuine interest in trying to alleviate my knee pain. The entire staff was exceptional. I would definitely recommend this clinic. Should I have any condition that they can treat, I will absolutely return.rater8 Verified Patient
Feb-2025
It’s wonderful to have someone that explains exactly what they will be doing I don’t like shots and he is the best at giving them. I cannot imagine going anywhere else for this injection. Thank you George
Patient Submitted Review
Feb-2025
It is so nice to have a Dr. that is really concerned about stopping my hip pain without pushing all kinds of drugs on me that don't work anyway. Just a wonderful person to talk to and remembered everything we talke about on my first visit 3months ago, a real credit to his profession. You go Doc.!!!
Patient Submitted Review
Feb-2025
The staff there are very AWESOME and patient with you. I was in so much pain and they could tell I was very aggravated because of the pain I was in.It was near closing and they still took there time to do a GREAT JOB especially Nurse Practitioner Jamie she really made me feel comfortable and calm about the knowledge of the information of what's going on. I will definitely go back. 👍🫶🥰
Patient Submitted Review
Feb-2025
Dr Brandon and his staff were very compassion. Very knowledgeable.. dr Brandon explained very well and showed his concern and told me to make the decision which way I wanted to go if it was the surgery or Therapy.
Patient Submitted Review
Feb-2025
TL;DR: Call and ask for (NP) George Crouse's rotation and availability and go in to see him! George Crouse (NP) is *THE DUDE* you want to have in your corner! Hands down the best medical professional experience I've ever had. I wish he were a primary care physician because I enjoyed discussing my observations, his expertise, and treatment options that much! I would be his patient for life. He treated my like a human being, he didn't behave as though he had 9000 more patients to get through and he just needs to get them in and out the door, listened to everything I had to say, supported my ideas and supplied his own, and was very clear and straightforward about strategies and a willingness to work towards an ultimate solution regardless of how many things do / don't work. I was desperate for some answers on whether I had a debilitating injury that needed surgery, or if I had something relatively normal (despite disparaging crushing pain) that can be cleared up with relatively conservative approaches. He reinstated hope and assured me that we will find a solution no matter the approach, no matter how my body may respond differently compared to other people / more common solutions, and that I should absolutely live my life to the fullest despite the pain making me truly believe that the world is on fire and my days of 'ableness' are numbered. In a world where doctors are an absolute nightmare to deal with, find his rotation days and come and see him. I know I'm just some dude on the internet, but trust me when I say this is a worthy option. His level of professionalism, respect, and humanity are off the charts and are almost unheard of in a medical professional capacity. While he is an NP, and he may very well not be the final medical professional that you end up with in the end, he is definitely an extremely worthy person to guide your path. If enjoy the misery of random doctor nightmares, keep seeing whoever you end up with; otherwise come see this guy! I am 100% serious. I will be seeing him for everything orthopedic related as my base camp and starting point. If I could give him more stars, I would. Thank you, George Crouse. You have truly helped me, and I will never forget you, your kindness, the experience you have granted me, and what you have done for me. Keep doing what you're doing and never lose hope in the rest of us. -Sincerely
Patient Submitted Review
Feb-2025
Highly recommend! First time visiting this urgent care and my experience was great! The staff and Kristen Boudreaux, NP were knowledgeable and compassionate. She provided detailed education about my diagnosis and my visit was quick. I went on my lunch break and was out in no time. I was truly impressed with the friendly smiles and caring staff.
Patient Submitted Review
Feb-2025
Jaime quickly found what was causing my pain and discomfort. She was caring and concerned and I am so relieved to be in the correct path to recovery. Many thanks. Gay Odell (not Jackie Klutts as noted above).
Patient Submitted Review
Feb-2025
I made a visit because of severe lower back pain. After waiting only 10 minutes, X-rays were taken. Shortly after, Mrs. Boudreaux gave me an examination and reviewed my X-ray results with me. She was very patient and answered all of my questions. The staff was excellent and professional.
Patient Submitted Review
Feb-2025
What a great place! Staff were very courteous and helpful. X-ray tech, Emily (?) was patient and informative. Jamie, the PA, was very helpful and knowledgeable. Answered all my questions and seemed deeply concerned to my problems. Wonderful place that I would highly recommend.rater8 Verified Patient
Feb-2025
KRISTIN was awesome! My 91-year-old mother who has bone-on-bone knee arthritis totally trusted her. My mother is finally getting some relief. Thank you, Kristin, for your expertise, as well as your kind and gentle bedside manner!
Patient Submitted Review
Feb-2025
My son was seen by NP George Crouse. He treated my son with respect and concern for his issues. He took his time and explained everything in detail. He made sure that all of our concerns were addressed. The rest of the staff were excellent as well. Overall an excellent experience.
Patient Submitted Review
Feb-2025
I walked in at 5:15pm on a Saturday. I was x-rayed, diagnosed, given a shot, wrapped, and left foot had walking boot placed. I was given plenty of information and I was given time to ask questions. I was back in my vehicle at 6:15pm! Grateful for the ability to go somewhere after hours and get genuine help! Within 30 mins of being properly treated, my pain level was reduced significantly!
Patient Submitted Review
Feb-2025
I visited the office due to a torn achilles tendon . The staff was very helpful, nice, and professional during the process(especially the front desk lady. I forgot her name but she is awesome!) . Dr. Kristin is very sweet and I'd highly recommend her to anyone who needs a professional orthopedic opinion. Mr. Jim was also a great part of the whole experience. This is one of the best experiences I've had in a professional medical environment. If I could give it 6 stars I would.
Patient Submitted Review
Feb-2025
Prompt, professional, personal! Not my first time and would highly recommend! This time it was to get an injection in my right shoulder for my torn rotator cuff. Believe it or not, did not even feel the needle going in. These guys are great!
Patient Submitted Review
Feb-2025
Every employee was extremely helpful and positive throughout my entire process. They listened to my explanation of events and answered all of my questions, along with being extremely thorough with their thought process that led them to their diagnosis. The knowledge and hospitality shown by Ms Jaimie Gauthier was very comforting and reassuring. The most pleasant experience I’ve ever had in a medical facility. Thank you, all!
Patient Submitted Review
Feb-2025
Visited Kira on a Friday morning about lower back pain on my left side. I had a lot of swelling in my joints which made it difficult to walk or bend over. She treated me with a steroid shot and called a chiropractor for me and he was able to take me in right away. I felt a lot better that afternoon and would like to thank Kira for the quick attention she gave me.
Patient Submitted Review
Jan-2025
I was very impressed w/Ms. Ridgley's thoroughness and attentiveness in her examination. Also, she picked up on something I felt for a long time but a previous doctor choose to brush off and that was that I suspected a pinched nerve. I'm excited to begin the physical therapy Ms. Ridgley prescribed for me. I feel blessed that she was the one assigned to my care. June Cashio
Patient Submitted Review
Jan-2025
5 Star Experience. FNP George was very attentive and thorough to my patient care needs. No wait time at all. Front desk clerk was extremely nice and she explained everything that was needed for a fast check-in.
Patient Submitted Review
Jan-2025
On 1/8/25, I went to Orthopedic Urgent Care, on Ambassador Caffery, for care. The personnel are very professional with a great sense of urgency and attention to detail. Kelly, Marissa, Emily, and front desk personnel are GREAT! This facility has been and will continue to be my "GO TO" for walk-in emergency services. THANK YOU!! Louis "Pat" Baldridge
Patient Submitted Review
Jan-2025
I had a wonderful visit with Jamie the Orthopedic Nurse Practitioner. She was incredibly personable, friendly, and genuinely concerned about my well-being. Her professionalism and care made the experience exceptional. I highly recommend this facility to anyone in need of quality care.
Patient Submitted Review
Jan-2025
Very impressed with his bedside manner and how he made feel confident that I had came to the right place. From the time I walked in to the time I left, I knew I had made the right decision. The staff was very accommodating and his nurse Ashlyn was absolutely a life safe saver. Got me in for brace fit early so I didn’t have to wait. I would recommend LOS to anyone that needs orthopedic services.
Patient Submitted Review
Jan-2025
Best experience ever!! Great bedside manner. Educational and included me in every decision. Most excellent staff and I felt genuinely cared for! Follow up call today was just as impressive. Highly recommended!!
Patient Submitted Review
Jan-2025
And here I am yet again. I saw Jamie Gauthier today for a shoulder issue. In short, she was great. I give injections a LOT and I have to say, I rate her in my top 3 of EVER. And super knowledgeable and sweet to talk with. Five Star Uber Rating for her.
Patient Submitted Review
Jan-2025
Very busy office when I arrived but everything flowed smoothly and I was out in a timely manner! Stacey is actually concerned for her patients! She is “The Best”!! It’s so comforting to know that your doc really cares about your health issue!! Thank you Stacey and LOS Orthopedic Outpatient Staff!!!rater8 Verified Patient
Jan-2025
Very professional person. Explained my medical issues to me and showed me the issues. Great patient relations. The clinic had a fast check in. Every one we dealt with was great. Will definitely go back if need to. Thank you for being so informative and caring.
Patient Submitted Review
Jan-2025
Great experience. She was so knowledgeable about my injury. I couldn’t get in to see my Ortho so I went to the walk in clinic & got relief immediately. No need to wait for Dr.s appointment, just walk in & in 1 hour I was 100% better. Great concept.
Patient Submitted Review
Dec-2024
This was my first time at Orthopedic Urgent Care, and I had a fantastic experience! Everyone, from the front office staff to the X-ray technician to the nurse and PA, was incredibly kind and professional. Jamie did an excellent job explaining what was going on with my issue and walked me through the treatment plan in detail. I never felt rushed, and I truly appreciated the time and care they took with me. Highly recommend this clinic!
Patient Submitted Review
Dec-2024
Jamie was patient, understandable and knowledgeable. I appreciated how thorough Jamie was along with each person that took care that I walked out better than I came in. Jamie’s language was personable as well which made me feel seen.
Patient Submitted Review
Dec-2024
George Crouse and the entire staff at Orthopedic Urgent Care are great. He gave me straght forward answers to the possibilities of my knee pain, answered my questions, offered several options to move forward and we worked on a plan together fix my knee pain.
Patient Submitted Review
Dec-2024
Dr. Crouse is exceptionally knowledgeable and skilled at his practice. He also has a very down to earth personality with a sense of humor that will erase any anxiety you may have going into an appointment. As for myself and my kids, it was an all-around positive experience. Thank you.
Patient Submitted Review
Dec-2024
I slipped and fell Tuesday hurting my back, elbow and knee. Unfortunately I was in another state when I did so and didn’t seek any medical help. I drove straight to Orthopedic Urgent Care from that state today. I was seen right away as soon as my paperwork was completed. The WHOLE staff is AMAZING!! They made me feel comfortable and answered any concerns i had. I was given a shot in my hip & knee to help with the inflammation and pain. I felt nothing when both shots were given. Which was an amazing thing as I usually feel some pain. Dr. Jamie is beyond AMAZING!! She gave me the shot in my knee. I would definitely recommend her for any orthopedic emergencies. Definitely recommend this clinic also.
Patient Submitted Review
Dec-2024
My PA was Kelly Becnel. She is fabulous!! My third time to see her in the past year. She is very knowledgeable, listens to all my concerns, gives good information that helps in making decisions about how to proceed. She is a "pro" at giving the steroid injections in the wrist! I greatly appreciate her and called before going to make sure she was on duty because she was the only one I wanted to treat me. Thanks for everything!!
Patient Submitted Review
Nov-2024
Everyone one was wonderful and kind starting with Cassie at the front desk. Jim was compassionate and gentle while taking x-rays. Kristen was professional and explained my condition in a way I could understand. I highly recommend this urgent care!
Patient Submitted Review
Nov-2024
One of the best orthopedic specialists I have had! He talks to you in a way that you understand, He listens to what you have to say. All Doctors should have his enthusiasm! Thanks again Dr. George Crouse!!!
Patient Submitted Review
Nov-2024
First of all, my wait was only a few minutes. I absolutely loved Kira. She was an attentive listener and was very knowledgeable. After performing a few range movement assessments on my injured leg, she gave me great information by suggesting a few alternative measures to remedy the problem. I would DEFINETLY ask for her again.
Patient Submitted Review
Nov-2024
I was amazingly impressed by my recent visit! He was professional and personable and I felt like I was visiting with an old friend who could help me with my knee! That's a very rare feeling in today's "hurry up, get them in and out" medical worldrater8 Verified Patient
Nov-2024
Took time to visit and thoroughly explain and answer ALL questions in regard to injury and treatment. First time I’ve been to this group. Have 6 kids who are all in sports so have been to many! Will definitely return to this place
Patient Submitted Review
Nov-2024
Was expecting a typically slow urgent care experience. Totally impressed with the speed of getting processed and seeing a doctor. Kira was quite thorough in her examination and explained the next steps. Appreciated the experience.
Patient Submitted Review
Nov-2024
He's the best very friendly kind and patient and I can say my wife and I went in as a duo we really enjoyed our visit he explained our situation and offered different options and such a friendly staff from the time we walked in until the completion of our visit Go see for yourself you won't regret it Thanks for your servicerater8 Verified Patient
Nov-2024
She was fantastic! Took her time in talking with me about the different meds she could use. She also noticed I was wearing a heart monitor for the weekend and was concerned over giving me a type of med. Great care!
Patient Submitted Review
Nov-2024
They are very professional at Orthopedic Urgent Care in Scott. I didn’t have to wait long. Mr Baker took great care completing my x-ray and George did an outstanding job explaining my condition, calming my fear and walking me through my treatment. Thank you!
Patient Submitted Review
Nov-2024
Orthopedic Urgent Care was awesome! The staff was welcoming, but the real gem is the Physicians Assistant I saw. Kind, understanding and sympathetic with a great bedside manner!! Thank you so much for your compassion.
Patient Submitted Review
Nov-2024
I wish there were more stars to rate this establishment. The team there is definitely a 5 star staff. Friendly, empathetic, and knowledgeable. Top Shelf and I would definitely recommend them over and over again.
Patient Submitted Review
Nov-2024
The service that I received was excellent, quick and right to the point. Jamie Gauthier personalized my experience and I am thankful for her professionalism. I will be recommending to friends and family.
Patient Submitted Review
Nov-2024
I’ve been to both LOS Urgent Care locations and the Scott location exceeded my expectations far beyond the other location. The receptionist was very friendly and helpful. I saw George for a hurt knee and he thoroughly reviewed my X-rays, went over his findings and gave me several different treatment options. He is very personable, knowledgeable and thorough. Would definitely recommend
Patient Submitted Review
Nov-2024
Went to LOS urgent care on Saturday and Piper was an absolute joy to check-in with! Quickly got in to see Jamie Gauthier who thoroughly reviewed my situation, outlined a clear plan to immediately help with the pain, and detailed a plan for future improvements through PT and doctor referral. Excellent visit and care by the entire staff - thank you!!!
Patient Submitted Review
Nov-2024
My wait was short. The staff was amazing. Jamie the NP was and is so amazing! They are so lucky to have her. She used to see me @ Dr. Seth's office. This is were I will go anytime I need to get in somewhere right away. Update... Still 5 stars from me. Staff there is amazing and they take good care of me when I need to get treated right away.
Patient Submitted Review
Nov-2024
Waiting time was minimal. Noah, Matt and Kira was in the clinic today. They took care of my needs pretty quickly. I spoke with Kira and decided on injections in my shoulders after she examined me. She is very pleasant, kind, thorough and professional. I appreciated visiting with her and discussing my options.
Patient Submitted Review
Nov-2024
Mr George is amazing. Took his time and explained everything in detail what was going on with my knee issues. Extremely kind and compassionate and very thorough. I will definitely ask specifically for him upon my next visit. Truly loves what he does and is an asset to this Care Clinic in Scott. Thank you, Mr George. Know that I appreciate your time and skill. You actually made me feel more comfortable and relaxed with your explanations than I’ve felt in a long time. Again, a big thank you! Charles Mire, MEd
Patient Submitted Review
Oct-2024
George Crouse was great! Very informative, received picture of broken bone in foot, being a visual person appreciated that. Short wait time! Would go back to this urgent care and would highly recommend it!
Patient Submitted Review
Oct-2024
I had a wonderful experience at the Scott location. Check in was quick and efficient. Receptionist was friendly. George was extremely knowledgeable and provided ample solutions to the issue, including teaching me how to us crutches. Highly recommend for your orthopedic emergency!
Patient Submitted Review
Oct-2024
I was so pleased.i was taken care of with professionalism and compassion I was afraid when I got there and left there feeling so much relief and no longer any fear I would recommend them to all my family and friends
Patient Submitted Review
Oct-2024
I visited this orthopedic urgent care for pain in my right shoulder. After an evaluation and x-ray, the nurse practitioner, Jamie Gauthier, came in and was extremely friendly, helpful, informative and also gave me an injection that provided a lot of relief. The rest of the staff was equally welcoming. I highly recommend orthopedic urgent care.
Patient Submitted Review
Oct-2024
My experience was excellent. Jamie was patient, listened and asked great questions and gave me great directions. I was given a steroid shot and 2 prescriptions were sent to my pharmacy. Everyone, receptionist, the person who administered the shot, and Jamie were extremely helpful, wonderfully kind, and showed concern. I have reoccurring back pain that can become excruciating and this was an attempt to stopping it early. Jamie was very understanding and had evidently looked at my medication reactions and spoke with me about the treatment. This is an excellent place to go when one has orthopedic problems!.
Patient Submitted Review
Oct-2024
Jamie was great. She listened to everything I had going on and addressed the immediate concerns while referring me to a specialist for followup. It was great to be able to see them right away when I was actually in pain and not days or weeks later when it had passed
Patient Submitted Review
Oct-2024
Jaime is great ! We love the LOS group! They are the very best. We were in and out quickly . She explained everything that was going on . She sat and listened suggested some things for me to do and follow up with my regular orthopedic doctor.
Patient Submitted Review
Oct-2024
Kristin Boudreaux provided very care, diagnosis and recommendations for my medical issue. She was very professional and forthright with my condition. She is very knowledgeable and actually shared my test result expediently. Additionally, the entire staff was excellent.
Patient Submitted Review
Sep-2024
George was absolutely fantastic! He took the time to explain my injury, showing me my Xray’s and giving me several options on how to treat it! He was extremely nice and very informative! Thanks again, George! C. Labbie
Patient Submitted Review
Sep-2024
Jamie was very sweet and nice! After explaining to her the pain I was dealing with in my right heel she knew right away what was wrong. She treated my heel and explained what I needed to do to get better and faster results. I'm diffently glad I went and seen her for the pain I was having in my heel. Thank you, Jamie!
Patient Submitted Review
Sep-2024
We were surprised that the Urgent Care was opened on Labor Day and we were able to meet with Jamie Gauthier, NP. Our wait time was very reasonable and Jamie was very professional while also being very comfortable to work with. Great visit.
Patient Submitted Review
Sep-2024
It was an absolute delight encounter all at the urgent care. They were accommodating, friendly, and professional. Their care and concern truly helped me in my healing process! Well done to one and all. And Jamie you were the best!!!
Patient Submitted Review
Sep-2024
This is my second visit to this location. I have used it for non emergency issues that I needed to get guidance on. Both times I have been seen by Kristin Boudreaux. The staff is great and Kristin is very knowledgeable plus takes the time to discuss things with you. This is a great place to go to get a chronic muscular or skeletal issue evaluated. It’s quick, not any more costly than a doctors visit and if you do need to be seen by a doctor, they will get you set up with the correct specialist for your condition. Highly recommend this facility. I’m older, and stayed pretty active so have a lot of experiences to compare them to.
Patient Submitted Review
Sep-2024
This clinic surpassed my expectations of a walk in facility. The wait was not too long, the staff was great. I was interviewed and my injured knee x rayed in a timely manner. Dr.Prather was excellent. She examined, treated my knee, relieving me of most of the pain I came in with, sending me home with a treatment plan.rater8 Verified Patient
Sep-2024
Oh my goodness! I was so incredibly satisfied with my first visit with Dr. Kimbrel! He was so compassionate, comforting, and very personable, making me feel so relaxed. He was very professional…..explaining to me everything going on with my knee and I was very relieved. I would definitely recommend Dr. Brandon Kimbrel to anyone looking for an orthopedic doctor.rater8 Verified Patient
Sep-2024
Thank you for your outstanding care, compassion, kindness and dedication to your patients. Takes her time in explaining to her patients and making sure they understand when she's explaining the problem. Awesome Nurse Practitioner.
Patient Submitted Review
Sep-2024
George is amazing. Before he met me, he had reviewed my previous records, analyzed my X-rays, had a thoughtful diagnosis and a treatment plan. His exam confirmed it. He was clear and compassionate in his explanation and I left knowing that I’d received excellent care.
Patient Submitted Review
Sep-2024
Orthopedic Urgent Care is phenomenal!!!! I drive 1-1/2 hours because they give the best care!!!! Shout out to Kira Ridgley, my knee feels so much better!!!! Shout out to the rest of the staff for being so wonderful!!!!rater8 Verified Patient
Sep-2024
Mr. Crouse gave our family the absolute best care. My daughter is a student athlete and he took the time to become knowledgeable about her concerns and injuries. He built relationship and we can not wait to continue to see him for her treatment plan. Thank you, thank you, thank you!
Patient Submitted Review
Sep-2024
The LOS Scott location is great! Kristin Boudreaux was very knowledgeable and explained all options for treatment. She answered all of my questions. I feel like she went above and beyond to give great treatment. Would highly recommend.
Patient Submitted Review
Sep-2024
I was having an issue with pain in my neck area, shoulder radiating into my back. I went LOS urgent care because I had gone there before for an issue in the past. I’m so very pleased with the service I received from Stacy and the rest of the staff. Stacy was very informative and communicative to what was going on. I knew my issues were probably related to my past history of spine related problems. I am hopeful that I am heading in the right direction for getting relief. I highly recommend LOS when in need. Stacy made me feel very comfortable and she was compassionate. I didn’t feel rushed to leave although they were very close to closing time and I was very pleased that she took the time to give me her attention and answered all my questions and listened to my concerns as well. Exceptional care from Stacy!!
Patient Submitted Review
Sep-2024
I have seen Kita twice and very satisfied. Kira is very thorough and was motivated to help me find a solution for my back. She ordered tests and scheduled an appointment with my ortho Dr. Ben Barrone. Recommend Kira 100%.
Patient Submitted Review
Sep-2024
Jamie Gauthier was absolutely amazing. I have had a knee issue for about 8 years and I have gone to multiple doctors without proper diagnosis or treatment. She was interested and invested in getting me follow up care answered all questions I had. For the first time in 8 years me and my wife have hope in getting treatment for my knee. She showed genuine interest that I have not yet experienced in the medical field before.rater8 Verified Patient
Sep-2024
I have to say I was reluctant to go to the clinic… Meeting Kristin was absolutely awesome… I truly am glad I stayed… Kristin was pleasant, Knowledged, and thorough… I would return to see Kristin again if needed… Thank you Kristin my knee already feels better I appreciate your treatment…❤️
Patient Submitted Review
Aug-2024
Fast friendly service almost instant relief. I have been fighting knee pain sense before 2020 .I have been getting injections sense Nov 2023 this is like the 4th time I get injections and this is the frist time someone has pulled fluid from knee area the relief was amazing. Would tell anyone who is in constant pain give Jamie a visit you will not regret. It was a hour drive but I would drive 2 hours for the service I received today. Everyone from the lady at the front desk the guy who took exrays, and of course Miss Jamie was the Best arthropedic I have ever seen hands down. ✋️, I would give them 10 stars ir I could
Patient Submitted Review
Aug-2024
I went in not being able to stand up straight. After being treated here, I am up and moving around the next morning with minimal discomfort! Everyone I interacted with was so nice and comforting. I was in a lot of pain and just their demeanors helped to ease it. I 10/10 recommend this place.
Patient Submitted Review
Aug-2024
Highly recommended. 1st time visit. Dr. Crouse was excellent. Discussed my problems, solutions and recommendations clearly and precisely. Left visit fully informed and confidant in plan to solve my problems. No hesitation on decision to proceed. As said, I highly recommend Dr. Crouse and OUC.
Patient Submitted Review
Aug-2024
Great place with kind and compassionate people. Jamie is an absolute treasure. I’m glad I came here for a second opinion because I found out it wasn’t my Achilles Tendon, it’s actually a possible fracture.rater8 Verified Patient
Aug-2024
Noah, Emily, Ray, and Kira get 5 stars. Everyone was extremely helpful. Clean facility. Strongly suggest some type of handicap ramp at the exterior entrance. With a hurt foot and the sidewalk being high I needed help getting down from the sidewalk to the parking lot. Big thanks to Noah for helping me! Barbara Meaux
Patient Submitted Review
Aug-2024
Jamie is incredible. She is an absolute jewel to the medical profession something that is missing in our medical field today she cares and treats you like a true friend. The whole staff makes your visit, feel comfortable and worry-free They fix you up the best they can they also help make sure you understand everything, and make sure to get you to the professionals you need if needed. All urgent care clinics need to go and take lessons from how they conduct their business at orthopedic urgent care. Thank you to all the staff for helping me in a time of need.
Patient Submitted Review
Aug-2024
We love LOS Orthopedic Urgent Care!! We have been there numerous times with multiple family members, they are always kind and professional. Today it was finally my turn to be the patient and they were excellent once again. Stacey is a phenomenal mid level provider. She is calm and explains everything very well.
Patient Submitted Review
Aug-2024
Jamie is so amazing and quick, my entire experience took less than an hour. The xray technician was amazing, my plan of care was discussed and medications were sent and ready before I even got to my pharmacy. The entire staff was so pleasant, the front desk workers were so sweet!
Patient Submitted Review
Aug-2024
This was our second time that we have Mr. George at an Orthopedic Urgent Care. His bedside manner is amazing! He is kind, friendly, and great with kids too! Both visits were for my youngest son. He explains in ways we can all (including my son, 9) can understand.rater8 Verified Patient
Aug-2024
Our experience with George was top notch!!! Most likely the best bed side manner I’ve ever experienced! We were there with my 12 y/o dtr for a knee injury and he went over and beyond to make her feel comfortable while also going into very detailed explanations of his dx of her injury to where she also understood what he was talking about!
Patient Submitted Review
Aug-2024
I only have wonderful things to say about this facility. NP Jamie and her nurses are amazing!! Jamie explained to me my diagnosis, and made me feel so comfortable and at ease. I recommend this facility to anyone that needs an orthopedic. I'm so glad I went and will refer all my friends and family to LOS!
Patient Submitted Review
Aug-2024
No wait time. I love that the X-rays could take place, be read, and a plan of treatment started all in the same visit. Kristin was very knowledgeable and offered several plans of treatment and helped me to make an informed decision. Great experience and I would highly recommend!
Patient Submitted Review
Aug-2024
Had never seen Kira usually see Stacy (which I can’t say enough about how awesome she is). I have a feeling a few more visits with Kira and I will be saying the same thing about her. Only place to go for Orthopedic walk in clinic! Thanks for your help!
Patient Submitted Review
Jul-2024
Kira and her staff was life-savers on my visit, as I was in a lot of pain. Front receptionists were prompt and professional, the nurse as well. Had everything in the clinic to diagnose, take care of my pain, and appoint me to follow ups in approximately an hour and a half. Kira has the best bedside manner and thoroughly assessed me. I was very impressed and would recommend this clinic to anyone. Thank you LOS clinic!
Patient Submitted Review
Jul-2024
My visit to the LOS Urgent Care on Ambassador Caffery was awesome. The Receptionist (s), Nurse, X-ray Technician and Kira, PA took excellent care of me. The staff was very professional and patient. Thank you for the excellent care that day, following up with the next day and urging me to return if the pain continues. I highly recommend LOS Urgent Care Clinic on Ambassador Caffery- Lafayette LA.
Patient Submitted Review
Jul-2024
I was seen very quickly for my injury. I received excellent. Mr. George both heard and understood my complaints and validated the things I was experiencing. When I returned for follow up before referral appointment I saw Ms. Kristin and again, very amazing care. Very through and heard my issues. I honestly cannot say enough good things about this particular LOS. urgent care. This is an excellent team from every individual. I am so happy to be taken seriously for medical. I highly recommend LOS urgent care in scott!
Patient Submitted Review
Jul-2024
Everyone, from front desk, to xray, to practitioner were 10 stars. They were friendly, courteous of my time, and thoroughly listened to my issues. My treatment was efficient, painless, and I feel as though properly addressed. Highly recommend
Patient Submitted Review
Jul-2024
Great staff. Dr Christine went through all my Oshner medical history and my recent care under Dr Duval for torn ACL and meniscus and discussed treatment with my PT. Pin pointed my leg issue. Very knowledgeably.
Patient Submitted Review
Jul-2024
My first time having an orthopedic issue wasn’t sure what to expect! The medical professionals at the Orthopedic Urgent Care in Scott were phenomenal! Very friendly, knowledgeable and personable! I would highly recommend!
Patient Submitted Review
Jul-2024
Fantastic clinic…very efficient… went this morning and was in and out in a very short time. Everyone was super pleasant. Shout out to the front desk young lady, xray tech and to Jamie the NP. I have used this urgent care several times and they always score a 10… I highly recommend LOS Urgent Care!!
Patient Submitted Review
Jul-2024
Delightful, engaging, and informative, Jamie is a pleasure! as was the x ray tech and front check-in personal. Everyone was positive, happy, and friendly. Must be an incredible place to work because I had a wonderful experience, with almost no wait time (which is always a plus)
Patient Submitted Review
Jul-2024
Amazing and knowledgeable staff all around! Jamie was so warm and welcoming it felt great being under her care and I would trust them with all of my family. Both of my teens got amazing treatment throughout each of their issues.
Patient Submitted Review
Jul-2024
I visited the clinic on 07/09/2024. Both knees were aching and I was really discouraged, My mind was made up to lose this weight so I can move around better. My knees wouldn’t let me because I was in serve pain. When Jamie walked in the room her personality gave me hope. I just knew my prayers had been answered. She administer the medication with calmness. She answered any questions that I had and even the ones that I was thinking about asking. Note I’m sixty four years old with rheumatoid arthritis and I sometimes I just bear the pain but after meeting with Jamie after the first 5 seconds I knew help was here. I woke up this morning with some stiffness but I’m putting on my ice as Jamie advised. and look forward to a great outcome . Jamie is awesome and an has a healing soul. She was truly sent to me by GOD.. My overall visit was great, the receptionist at the front desk was very professional but also friendly. My X ray tech was very patient and handle me with care. This place is awesome. Lora Mitchell Broussard
Patient Submitted Review
Jul-2024
My first visit at this LOS Urgent Care facility. Very nice facility & no waiting. X-rays were quick & my visit with George was very informative & quick as well. He helped me understand what was going on & I was back home in no time! Staff & service were great! Thanks guys!
Patient Submitted Review
Jul-2024
I don't run around giving good ratings to anyone or anything! In fact I couldn't run around at all because my knee was super swollen and fluid filled making me limp everywhere I went with a big bah-ben, on my face, me! Jamie at LOS Orthopedic Urgent Care drained all that fluid and she put me a big shot of "get right" in that knee, and it didnt even hurt!! Now I'm running around again me, and I'm giving Jamie FIVE STARS because Google won't let me give her TEN, but podna, she deserves it because she got my knee right, yeah!
Patient Submitted Review
Jul-2024
Kira ridgley was the physicians assistant who injected me for a very painful case of bursitis. In a word, she was magical! She explained what she was doing, was calm and in charge, kept me calm, and I was at at such ease eye did not even notice the injection. She gets five stars out of fiverater8 Verified Patient
Jul-2024
Kira was great! She was very thorough when explaining my son’s knee injury and how we should move forward with treatment. I definitely recommend LOS and Kira & plan to return for future orthopedic care.
Patient Submitted Review
Jul-2024
This was one of the best urgent care experiences I’ve ever had. The front desk worker was so kind and efficient in getting me my new patient paperwork and taking my information. The wait was quick even though there were a few people ahead of me. I saw Jamie and she was unbelievable!! She was so kind right off the bat and made me feel welcomed and heard. She was so efficient in listening to me about what was wrong and was just so kind and loving. I’m from Texas but if I’m ever in Lafayette again and need an orthopedic urgent care - this is 100% the place I would come!
Patient Submitted Review
Jun-2024
Brought my son in with a fractured wrist and Mr. George was wonderful! He made my 6 year old feel so comfortable, explained everything very well, and made the entire experience smooth and easy! I would HIGHLY recommend Mr. George and LOS Urgent Care!rater8 Verified Patient
Jun-2024
This is my second visit to the Scott clinic. From the time you walk in til you leave everyone is friendly. George is such a professional and knows his ortho. Such a compassionate person and that means a lot to me when I see a physician.
Patient Submitted Review
Jun-2024
You are most definitely a five star urgent care business. Actually, you are a 10. I was so pleased with the services received today. The entire staff was very professional and kind. As for Dr. George, he is amazing. I will recommend him to all who are looking for an Orthopedic doctor. Thanks doctor George, you're the best. Delilah Burgess
Patient Submitted Review
Jun-2024
To All Concerned, my first visit to this facility was a very pleasant experience. The ladies at the front desk greeted me with professionalism, courtesy, and kindness. The service that I received from Jamie and the lady that assisted her with my x-rays was exceptional. Thank you for your exceptional service and care for your patients. I appreciate you all! Sincerely, Matina Allen
Patient Submitted Review
Jun-2024
Very detailed results about my issues. Made several suggestions to self help strategies to alleviate my pain. Glad I made the drive!!! Got me in with chiropractor same day since I took off from work. Just awesome!! I feel better already. Had a second visit!! Awesome staff and care
Patient Submitted Review
Jun-2024
George was absolutely amazing! He treated my 9yo old daughter for a fractured ankle. He was so funny and made us both feel comfortable. He was very thorough in his explanation of the injury and treatment plan! We want to go back to just visit him!rater8 Verified Patient
Jun-2024
Kira was very thorough and made sure to look at my current knee injury as well as the healing progress of my right foot injury from March and provided her expertise with the foot. She offered to show my films to Dr Chris Hebert who I had been considering reconnecting with. Thank you Kira. Job well done!!!
Patient Submitted Review
Jun-2024
Everyone was so kind and professional. Very informative as well . Will definitely refer to everyone. X-ray technician very personable receptionist was very sweet , and Kira was a very knowledgeable NP ( well indeed an all around great experience )
Patient Submitted Review
Jun-2024
Dr. Ridgley was diligent and professional in her exam, diagnosis and resulting steroid injection. Also important, at least for me, was her calming of my anxiety throughout the exam as I was very concerned my issue would be serious. Fortunately the diagnosis and treatment was not serious but her kindness continued even after that determination and injection. I would easily welcome seeing her again should I have the need to see LOS again in the future. Michael Broussard
Patient Submitted Review
May-2024
This Urgent Care is awesome. From the front desk to the technicians, all courteous and friendly. Every one was very efficient at their jobs. Every aspect was explained in easy to understand terms. My diagnosis was right on target and oncoming results (I'm sure) will be accurate. Thanks to the entire team 🙌.
Patient Submitted Review
May-2024
The staff was very friendly. Dr. Crouse took his time explaining the results of the x-rays to me in layman’s terms, and told me my options. He was warm and welcoming; afforded me plenty of time to ask questions. I would recommend going to Orthopedic Urgent Care in Scott and seeing Dr. Crouse.
Patient Submitted Review
May-2024
This place is absolutely amazing I dumped so much money into random doctors just trying to get answers but every other place I go is more worried about getting the next patient in the room. These people actually listen to your problems and try to find the root of the cause. I can’t say enough good about them and highly recommend them!!!
Patient Submitted Review
May-2024
Great treatment with friendly staff. NP was knowledgeable and comprehensive in examination and explanation of cause of knee pain and treatment. Gave painless knee injection and I couldn’t be more pleased.rater8 Verified Patient
May-2024
The place, the staff, and the service is everything plus more. These people are truly there to service the needs of whomever needs them. My wait time was less than 10 minutes and I received the best care, and laugher the entire time, and this is all while in pain.
Patient Submitted Review
May-2024
I was very impressed with Dr Crouse. My son had hurt his back during a workout and Dr. Crouse was very thorough and very knowledgeable. He spent time explaining everything and teaching my son how to properly warm up. My son and I were both very impressed with the care he received. Thank you Dr. Crouse!
Patient Submitted Review
May-2024
I absolutely love this place! The staff are all so friendly and knowledgeable. I definitely recommend this place to anyone needing orthopedic care. They also do school physicals for sports after 5 pm which is very helpful to working parents like myself.
Patient Submitted Review
May-2024
It was a very nice experience! The front desk was very nice and Dr. Kira was Amazing! I seen Dr. Kira a month ago and today I saw Dr. Stacy and she was also Amazing and the front desk they are very nice also and Matt the X ray tech is also Amazing!
Patient Submitted Review
May-2024
I could not have asked for a better care. I was leaving for a family trip and was experiencing a great deal of knee pain. The doctor was very attentive and due to the knee injection I am going to be able to enjoy my trip! The doctor also scheduled an mri for me when I return home. Extremely satisfied and would not hesitate to return if needed.
Patient Submitted Review
May-2024
Though the young woman at the front desk wasn't very cordial, everyone else from the nurse to the X-ray tech, and Stacey Prather, PAC were extremely friendly and made every effort to make me comfortable and to explain what was being done, the diagnosis, and the treatment. I was in and out the front door in about 75 minutes
Patient Submitted Review
May-2024
A very efficient office, did not wait at all, straight to Xray, then saw Ms. Kirsten Boudreaux, nurse practitioner . She was very nice and knowledgeable . Chose a shot and will follow up later in the day.. was on my way home to rest my sprained foot
Patient Submitted Review
May-2024
I visited with Dr George Crouse on 5/30/24 for a ganglion cyst. He is "AWESOME"!! He's honest, very educated in his field of expertise and knowledgeable. He has the best personality, very friendly and he greet his patients in a caring manner. I highly recommend Dr Crouse. Leslie
Patient Submitted Review
May-2024
The staff was EXCEPTIONAL!!! We were first greeted by the Receptionists. Both of these ladies worked together, and each was a pleasure! The X-ray technician was so down to earth and talked to my Son like he had known him forever. Then, Dr Stacey came in, and she was AMAZING! She explained everything to us, listened to our questions, and she took time answering each one. I was thoroughly impressed with LOS Urgent Care! Obviously, we hope we will not have to return, however, if needed, I would absolutely use their care again!
Patient Submitted Review
May-2024
The whole experience deserves a 10. George was awesome! From the time we walked in till we left we felt at home. The lab tech deserves a 10...she not only is gentle but firm....knows her job....I needed a steroid shot and never felt it. The front desk guy deserves a raise, and George is just what the medical profession needs, very knowledgeable,,listens well, and has a bedside manner that a lot of Drs should envy, because they don't have it! George deserves a 15!
Patient Submitted Review
May-2024
I saw George previously and he was so nice and knowledgeable on an old ankle injury of mine. I unfortunately reinjured my ankle but was able to be seen by Kristin. She was so kind and made me feel like I was given the advice I needed to heal correctly and she set me up with everything I needed. Everyone in the building made me feel welcome and the wait times are minimal. Anytime I need Ortho urgent care, this is where I will be going!
Patient Submitted Review
Apr-2024
This was my first time visiting LOS. I didn’t have to wait long. The staff was courteous and friendly. Stacey was very knowledgeable and showed great concern for my ailments and getting me on the road to recovery.
Patient Submitted Review
Apr-2024
I cannot express my gratitude enough for the exceptional care my husband received at the Orthopedic Urgent Care. After being injured during a military training exercise, we were left feeling hopeless and frustrated with the lack of attention and care provided by the doctors on base. But the team at the Orthopedic Urgent Care immediately put us at ease with their professionalism, expertise, and kindness. Being open on the weekends was a lifesaver for us, as our schedules are packed throughout the week. The fact that they were able to provide top-notch care and attention to detail even on a weekend speaks volumes about their dedication to their patients. Thank you to the entire team at the Orthopedic Urgent Care for going above and beyond to ensure my husband received the care he needed. Your commitment to providing high-quality care to military personnel is truly commendable. We will forever be grateful for your exceptional service. Thank you for taking care of my husband.
Patient Submitted Review
Apr-2024
Stacey took such good care of me and my bursitis (Popeye's elbow). I'm hardly ever ill and when I am, I can easily delude myself into "no doctors," and so it took an act of Congress and God to get me into the LOS Urgent Clinic. The entire check-in was quick and easy (a few clicks on a pad). From the front desk, to X-ray, to attentive, smiling Stacey, I felt healed before the actual healing. Thanks team! ❤️Jackie
Patient Submitted Review
Apr-2024
The PA Stacey was incredible. Very knowledgeable, caring, easy to talk to. She took the time to listen & answered all our questions. One of the best experiences I have had at an urgent care, & I have been to many.
Patient Submitted Review
Apr-2024
My experience with Kristin was a great experience. She was very polite and professional! Some of the things I liked most about her is the fact that she ‘listened’ to me. She took her time to explain to me (not in medical terms) what could possibly be going on with me and what our next steps should be. She’s very empathetic and caring towards her patients. She gave me her full attention and made me feel like I mattered…My visit was made personable by her! (FYI - everyone that was in the office gets a 5-star, especially the ‘photographer’ 😊
Patient Submitted Review
Apr-2024
My experience was wonderful. Lady at checkin was so nice, the aide who took my x rays was so understanding and assistive. Dr Kelly was so sweet and thorough and I appreciate her taking time to explain to me what I need to do to heal properly.
Patient Submitted Review
Apr-2024
Kristin performed an exam and followed up with Rxs for pain, inflammation, and a muscle relaxer; she also recommended an MRI. She listened carefully to my concerns, and worked around them. I feel so fortunate that LOS has numerous orthopedic urgent care facilities to handle pain issues quickly.
Patient Submitted Review
Apr-2024
My husband and I have both been seen by Stacey Prather. The best thing about going to the clinic is knowing that Stacey will be taking care of us. She is empathetic, listens when you speak, has an amazing bedside manner, and is an awesome clinician. She's very good at what she does. We always feel we've had excellent care when we are treated by Stacey.
Patient Submitted Review
Apr-2024
I honestly can't say enough good about LOS Urgent Care and Stacey Prather. They were quick, kind, and so very knowledgeable. She listened attentively to every symptom and was thurough in her exam. I highly recommend the team at LOS because in moments of painful injury, you should see the best....and they are!
Patient Submitted Review
Apr-2024
George was amazing. Explained everything very well and gave me options for my treatment. Really liked that I chose my treatment plan. Wait time was very short and all of the staff was great. Highly recommend!
Patient Submitted Review
Apr-2024
I went in because I was experiencing a new pain that would not go away on it's own. It involved my left index finger. The staff was great and very accommodating, after the xray they confirmed my fears that it was the beginning of arthritis in my hands. I was very happy with the care I received.rater8 Verified Patient
Apr-2024
Was really helpful and caring with my back pain! Help we get all my meds right! She was very patient and I did not feel rushed at all one bit!! Got me set up with an MRI and PT be doing seeing my Dr. at LOS with is 3 weeks away.
Patient Submitted Review
Apr-2024
Dr Ridgley was wonderful, as always. This was the second time I was unfortunate enough to have to see her. She is personable, thorough and she explains everything so well! I highly recommend her and everyone at the Ortho Urgent Care. The wait was not long, and they were able to schedule a follow up appointment for me at LOS right away.
Patient Submitted Review
Apr-2024
I was in pain so bad that I could hardly walk . I went in to the clinic and George look at my knee and said I had a lot of fluid so that meant shoot time. Had less pain when I got home and could walk a little better. I would absolutely Tell other people about the clinic in George
Patient Submitted Review
Apr-2024
Everything was great from when I walked in the door. The receptionist, then x-ray technician and finally Stacy Prather, PA. Everything explained, she spent time with me, helped me to navigate next steps. I would say more than 5 stars for facility and staff
Patient Submitted Review
Apr-2024
Strongly recommend. I was having problems with my knee after knee replacement and for 4 days I had tried reaching my surgeon with no success. It was wonderful having a clinic that specializes in orthopedic medicine and available same day and has excellent care.
Patient Submitted Review
Apr-2024
Kindest N.P., very knowledgeable with my kind of injury. Explains everything that had happened internally with my foot and all the needs for care and recovery. Also the advice for follow up recovery. No rust with him and he made me feel knowledgeable about what to expect. 👍
Patient Submitted Review
Apr-2024
Stacey Prather is very professional. She will take care of anything that I ask of her. I have certain meds I take a condition where I can't take certain ones. She made sure everything flowed with my meds . Made sure I had extra time and was well taken care of by the others. I have seen her before and would recommend her to everyone.
Patient Submitted Review
Mar-2024
OUTSTANDING care at LOS Urgent Care Center. The prompt service and attention to detail helps ease the discomfort. From the pleasant greeting and brief wait in the waiting room, to the thorough explanation of each process of X-Rays, diagnosis and treatment. Grateful to have Stacey and all the staff of LOS Urgent Care Center locally for when those unforeseen injuries occur.
Patient Submitted Review
Mar-2024
Very impressed for my first visit! X-rays, diagnosis, and follow up plan were very efficient. Diagnosis was spot on, and I walked out feeling confident that I am on the road to recovery. I highly recommend Orthopedic Urgent Care!
Patient Submitted Review
Mar-2024
I would give this place and the employees ten stars!! It was my first time to go here and I was so impressed with the technician and Stacy!! Even though I was in pain I would give a thumbs up all around! Thank you for the awesome customer service!
Patient Submitted Review
Mar-2024
I always have a wonderful experience when I go there for my injuries. Dealing with my back injury from a fall, Stacy was amazing and very thorough. She was very concerned about me and followed up to help me get the referral that I needed. Everyone there is helpful!
Patient Submitted Review
Mar-2024
This was my first time here for knee pain. I went here because a friend of mine suggested it. No regrets! I was in and out within an hour, even after x-rays and an injection. Everyone was so nice and professional. I was given lots of options in how to treat my condition now, as well as future options. I will definitely recommend Orthopedic Urgent Care to everyone I know!
Patient Submitted Review
Mar-2024
Such a positive experience at LOS in Scott.The staff was extremely friendly and helpful. Kristin Boudreaux, the NP I saw, was extremely knowledgeable, patient, kind and understanding. I highly recommend using LOS in Scott for your orthopedic urgent care needs.
Patient Submitted Review
Mar-2024
Went to the clinic for a shoulder issue. I did an x-ray and saw George. He provided initial course of treatment and steroid shot into the shoulder. He did a tricky job with the injection. Literally no pain when the shot was given. Great bedside manner and answered all my questions. Highly recommend orthopedic urgent care in George. It’s worth a drive to Scott.
Patient Submitted Review
Mar-2024
The staff was extremely friendly and customer service was top notch! Highly recommend. Stacey Prather was thorough and explained everything clearly. I left feeling like I had answers and a plan of action for healing.
Patient Submitted Review
Mar-2024
Even though the whole staff had to leave their normal workspace and relocate to the LOS main facility, they took it all in stride and she greeted me with a professional demeanor, not referring to their challenges. She was locked in to me and my shoulder issues, had looked at the X-Rays and did a complete exam, asking questions while doing her diagnosis. As my experience with PAs goes, she was absolutely on top lof her game and gave me a plan which is doable. I felt very confident with her exam her pain Med injection, and her conclusions. Her associate, a Nurse Practitioner was helpful and professional as well. I would feel very confident if I ever treated by her again. This is my second trip to Urgent Care and had another positive experience.
Patient Submitted Review
Feb-2024
We had a great experience. The staff was very efficient and knowledgeable. NP Kristin Boudreaux.was very thorough and knowledgeable, explained everything showed me exercises to do and made me a follow up appt. With Dr. Penton if needed in two weeks. Thank you doing much betterrater8 Verified Patient
Feb-2024
I was misdiagnosed at a regular Urgent Care. George Crouse was so thorough and gave me a correct diagnosis. Now I am on my way to recovery! Mr. Crouse is also as friendly as it gets! I felt very comfortable during my visit.rater8 Verified Patient
Feb-2024
I learned so much about my rotator cuff situation because of her diagnostic skills, and her ability to help me understand the rotator cuff and the surrounding muscles . This will greatly help me to decide if I will do more shoulder surgery. She stress the importance of the exercises and was able to get me an MRI quickly scheduled.. I learned many things from her that I did not learn from my surgeon or my physical therapist, although they were both excellent. I was very pleased with what I learned from her today. That will help me make progress.!!! I have been very impressed the last several years with the LOS staff and she is definitely cream of the crop like the rest of the LOS staff!!rater8 Verified Patient
Feb-2024
Incredibly thorough!! She listened to my concerns, examined my range of motion, reviewed my X-rays , explained my conditions, and explained my options!!! I was very impressed with her knowledge. Very kind and friendly!
Patient Submitted Review
Feb-2024
Very good experience at LOS urgent care in Scott. Dr Crouse took good care of me to look at xrays and explain my shoulder pain. Gave me a steroid injection. I highly recommend LOS Urgent Care in Scott!
Patient Submitted Review
Feb-2024
I appreciate not having to wait for a doctor’s appointment when in pain. I was seen by Stacey Prather, PA. (Ambassador location) She was thorough, attentive and knowledgeable. The x-ray tech was kind and professional. I would definitely return if needed.
Patient Submitted Review
Feb-2024
The entire staff was great, from the front desk through the end of the process. The wait was short and the appointment was handled efficiently. I did however, follow their website advice by filling my paperwork out prior to my arrival. I know that reduced my appointment time by at least the time it took me to fill the paperwork out. George was very nice. He communicated by explaining everything well, and what I should expect as ‘normal’ for the next couple of weeks. In addition, he put an order in for a follow up appointment with LOS after a couple of weeks in case I have ongoing issues after this time. George and this location’s staff exceeded my expectations, especially for healthcare services…..in a time where kindness and good communication are hard to come by.
Patient Submitted Review
Feb-2024
Very friendly staff, and the wait time wasn’t bad at all. Stacy was very friendly and knowledgeable. I went in with severe knee pain. After reviewing my X-rays she gave me an injection in my knee. I have to say I was very anxious about the shot, but I didn’t feel it at all. Would definitely recommend this clinic.
Patient Submitted Review
Feb-2024
This was my second time coming here. I had a good experience both times. I highly recommend going here if you have an urgent orthopedic problem and can’t wait to see a doctor in the office. The staff is very knowledgeable and friendly.
Patient Submitted Review
Feb-2024
Went in for knee problems. The front desk staff was very polite and quick. The wait time was not long. The nurse/X-ray tech was very nice and explained everything. Dr. Kira was very nice and informative on my treatment and listened to all my concerns. I would recommend this facility and staff to everyone.
Patient Submitted Review
Jan-2024
She was knowledgeable, friendly and easy to talk with. Everyone there was very helpful and so friendly. I am confident with her recommendations. She gave me options which I really appreciated. Thanks to everyone there. Lorirater8 Verified Patient
Jan-2024
I specifically waited till I knew he was working, so I could see him. He helped me several times at the Lafayette location and I purposely went to the Scott location because he is now working there. And he is excellent at explaining everything so I can understand my concerns.
Patient Submitted Review
Jan-2024
The whole experience was a positive one. The ladies at the front desk were friendly and efficient. I was quickly taken to the back and within 2-3 minutes a guy came to bring me back for an x-ray (didn’t catch his name, but super nice). I saw Stacey to review the x-ray. She was so kind and has the greatest bedside manner. I left with confidence in the people they referred me to. Although I hope I never have to go back, but if I needed to, I’d chose them!
Patient Submitted Review
Jan-2024
Dr Prather is really great. She takes time with you to hear what you think about your injury and she discusses her diagnosis clearly. I have been a patient of her’s on several occasions and each time the service and medical care has been superior. Matt
Patient Submitted Review
Jan-2024
Stacy is knowledgeable, friendly, professional and answered all my rapid fire, in-depth questions. Jordan the x-ray tech, is amazeballs efficient, patient and courteous. Front desk too...I have nothing but positive thoughts and experience with this office and staff!rater8 Verified Patient
Jan-2024
Kristin was so great at explaining exactly what she needed to convey to us. She has such a kind smile and did a great job of making my son feel comfortable and heard. Always a great experience at LOS!rater8 Verified Patient
Jan-2024
Affable, knowledgable, articulate. George was engaged and focused on my issue and explained the situation clearly. We were able to come up with a tactical and strategic plan to resolve it. Professional.rater8 Verified Patient
Dec-2023
Very compassionate and understanding Dr. I'm so grateful he's the one I was set up to see!! I get injections from him in my shoulders and he goes out of his way to be sure I am comfortable and as pain free as possible!
Patient Submitted Review
Dec-2023
Very pleased with the care received. We had a pleasant check-in experience. Kristen Boudreaux was very professional and thorough. She took her time and was very informative. I highly recommend this facility.
Patient Submitted Review
Dec-2023
Kira Ridgley saw me and was excellent. She explained what my problem was, what the outcome should be and what other options were available if the problem reoccurs. She gave me an injection in my knee and I did not even feel it. She was excellent and I will highly recommend her to others. The other staff were friendly and helpful too.
Patient Submitted Review
Dec-2023
Great! Very fast, was in and out in no time at all. Kristin was very informative and took time to listen. The staff was very professional and kind. Will definitely use in the future if needed. I highly recommend.
Patient Submitted Review
Dec-2023
Kira was very pleasant and explained in detail what my x-ray showed. She explained what she thought my short term solution should be and what I should do if my discomfort continues. She administered a steroid shot and I was on my way. Extremely satisfied with the service she provided.
Patient Submitted Review
Dec-2023
My visit to LOS Orthopedic Urgent Care in Scott was very nice. The receptionist, the x-ray tech (I believe her name was Gabby) were so pleasant. Kristin Boudreaux was awesome! We discussed my Orthopedic issues and other. She gave me her professional advice to see surgeon and visit ER. I have MRI scheduled and to see surgeon. My BP issue was addressed by ER emergency also that evening. Thank You Kristin & LOS Urgent Care in Scott, LA
Patient Submitted Review
Dec-2023
George Crouse was attentive, helpful, and knowledgeable! We enjoyed meeting him! Gerald is already feeling better after the visit! We highly recommend this LOS CLINIC! The entire staff was exceptional, from the receptionist to the X-ray tech, Gabby.
Patient Submitted Review
Dec-2023
George and the entire staff were so amazing! I went in there with so much doubt and came out knowing that I had full support and that people really do care. They helped me in setting an appointment for my post op care and ensuring me if I needed anything to just come in. I would recommend 10 out of 10.
Patient Submitted Review
Nov-2023
This place was wonderful!!! All the staff were very friendly. Nurse and X-Ray tech were concerned and listen to me and helped. The doctor was very thorough. Definitely not your run of the mill walk in clinic. The doctor helped me tremendously with my problem. Will highly recommend this place!!!
Patient Submitted Review
Nov-2023
We had a great experience for my son. The office staff was courteous, compassionate and conscious of wait times while the physicians were knowledgeable, thorough and patient. Plus the location is very convenient!rater8 Verified Patient
Nov-2023
Kira is such a pleasant, knowledgeable person. She always make me feel as though I'm visiting a friend and not just a doctor. She has patients and explains different treatments to try. Your establishment has a precious Gem Sarah Alooughrater8 Verified Patient
Nov-2023
Dr. Kristen is very professional and thorough in helping you understand your medical condition. She is kind and I will make the drive to Scott for my next injection. Staff is very nice, as well. Thank you, Dr. K. Lisa Sharp
Patient Submitted Review
Nov-2023
Didn’t wait long, the staff was great, x-ray tech was very personable and funny, Dr. Ridgley was very thorough and nice she gave me the help and info I needed for my injury, will definitely go back if I ever need too.
Patient Submitted Review
Nov-2023
Second time I’ve needed some help, and nothing but good things to say .Getting help on a late Saturday afternoon , and avoiding the local ERs , is a gift ! Complicated issue with foot, and from reception , technician and finally Dr Kira , , what a breath of fresh air . Feels local with a unique product that that’s in short supply . With AI , buy outs , new rules in play, people will always have a place when it comes to how you feel when you get home . From children to. old guys, they seem to care about you and your reasons to visit . I appreciate and highly recommend .
Patient Submitted Review
Nov-2023
I was very impressed with the service that I received from the urgent care .the Dr took the time to explain what was wrong with my neck , which is why my shoulder is giving me the problem. She recommended physical therapy to help with the pain. And if that doesn't work the next step is do a MRI. Overall I give her a absolute 5 star 🌟 review.
Patient Submitted Review
Nov-2023
Dr. Stacy Prather was great! I got in there with severe hip/back pain to the point where I could barely walk! She had some X-rays taken, saw the issue immediately, gave me a shot and a list of exercises to do to prevent the issue from recurring! A couple of hours later I was feeling great! Thank you for the quick and professional service! I will definitely go back if I need to.
Patient Submitted Review
Nov-2023
Everyone was very professional and very nice. Kristen took time to go over the xrays with me and discuss the problems I am having as well as possible treatment. I highly recommend Orthopedic Urgent Care if you have an emergency of that type.
Patient Submitted Review
Nov-2023
I feel she was very competent and compassionate. She explained everything to me and I felt she was right on the button with my condition. I took one of Stacey’s cards and will ask for her by name whenever I’m in need in the future! Stephen W. Broussard
Patient Submitted Review
Nov-2023
This was the first time using Orthopedic Urgent Care. I love this place!!!! I walked in limping and walked out with no pain. The receptionist greeted me with a smile, x-ray tech was gentle but thorough. George was wonderful, such a knowledgeable and compassionate man. Advised me on future options and treatments. The pain free injection much appreciated.rater8 Verified Patient
Nov-2023
She was the best and accurate webt to er for few issues they couldn't find anything nurse told me to go LOS in morning so I did she took xrays and bingo she had results sad when ers can't find anything and LOS found it so amazing thks so much
Patient Submitted Review
Nov-2023
George is very knowledgeable, and explains things in a way that non medical persons can understand. Very helpful, hope i don’t have to go back, but if i do, would be comfortable knowing I was in good hands.
Patient Submitted Review
Nov-2023
Hello, Doctor George. Thank you so much. I do not like shots. When you give me my shots. I feel no pain. And when it's time for my appointment? I always call the front desk to see if you're working. Thank you again. Happy Thanksgiving everyone. Peace and blessings.rater8 Verified Patient
Oct-2023
So knowledgeable and took time to explain the possibilities that could be causing my wrist pain from my accident. Hope he is on duty if I ever have need of orthopedic services in my future. Highly recommend
Patient Submitted Review
Oct-2023
The wait time was not bad! Everyone there were all so helpful and kind. I would go back if I needed, but hopefully I never need to 😂 They had toys and crayons to entertain my kids while we waited also! Very impressed!
Patient Submitted Review
Oct-2023
George the Nurse Practitioner was very professional and attentive and the staff was very courteous and friendly. The wait was not bad at all to receive my injection. Definitely will recommend this clinic to family and friends!!
Patient Submitted Review
Oct-2023
Excellent care and attentiveness by all … Stacey P., X-ray tech, receptionist. Such a smooth and accessible model. Dr Penton was in surgery and recommended LOS urgent care. Really appreciated the fine people and smart process.
Patient Submitted Review
Oct-2023
I had an exceptional visit. The wait time was very reasonable and everyone I encountered was kind, polite, and showed a genuine interest in helping me. I would definitely use this clinic again if ever necessary.
Patient Submitted Review
Oct-2023
There was basically no wait time. I was seen quickly and felt like I received a thorough assessment. Tx guidelines were explained to me and all my questions were answered patiently. Great experience!
Patient Submitted Review
Oct-2023
Hi. I saw Dr. Kelly today. Having trouble with my knee after falling. Everyone was very professional, listened to what all I said and then addressed the problem. Really appreciated the quick service. 😃 I know the day before it was packed from opening to closing. Glad I waited a day. ☺️ it was worth the phone call to see how busy they were. LOL But Great Service. Thanks Guys 👍👍
Patient Submitted Review
Oct-2023
Very direct and understanding, I wish I knew about this place and her practice before wasting my time in other places! She was very direct and clear, very good experience. I like this place more and more!
Patient Submitted Review
Sep-2023
Staff was friendly and efficient. Kira diagnosed the problem and provided treatment on the spot. She was informative and compassionate. Injury is already much improved 24 hours later. Will definitely return if needed.
Patient Submitted Review
Sep-2023
I am new to Louisiana so finding this Orthopedic Urgent care was amazing . The Nurse Practioner was great. She explained everything and was very kind. The young ladies at the front desk were kind and very good at their job's. I would definitely recommend this place.rater8 Verified Patient
Sep-2023
Pleasant, she was patience in explaining what was needed, the X-ray results, and next steps for home and school. She contacted the school and gave school trainer information needed. Much appreciated. Great service and I would recommend this place of business.
Patient Submitted Review
Sep-2023
DR George has helped me soooo much with rotator cuff inflammation and pain. He is so easy to go to the walk-in Orthopedic Urgent Care clinic in Scott, La. Very considerate and listens to your aches. Referred me to Physical Therapy for help with my rotator cuff pain & arthritis in my neck. Best place to go for Orthopedic URGENT CARE! Vert helpful & fast!
Patient Submitted Review
Sep-2023
Stacey was great - she listened to my concerns, took my pain and discomfort seriously, and made sure I fully understood the treatment plan. She was personable, compassionate and had great bedside manner!
Patient Submitted Review
Sep-2023
I have never had a bad experience at this Urgent Care, and that includes all of the staff from start to finish. I most recently saw Kristen Boudreaux and she was fantastic. Thorough but also got me out quickly with a treatment plan that she discussed with me to get my buy in on. I never like to have to go to the Urgent Care but I'm always glad they're there when I need them!
Patient Submitted Review
Sep-2023
The whole staff at LA ortho urgent care took excellent care of my son! 12 years old with his first broken bone, you could imagine how upset and concerned he was with what the visit would be like. The receptionist was friendly and quick with getting us the help we needed. Stacey Prather came to the front waiting room to explain what we would be doing to help ease our minds. Within minutes in the back she had already examined the X-rays and had a game plan, she sat with my son and thoroughly explained every move she was about to make so that he was comfortable. The X-ray tech was there along side the whole time helping and encouraging my son the entire visit. Before we even left they had a follow up appointment scheduled and our films sent to an ortho surgeon. Not only for my sons peace of mind but as a mommy with their child’s first broken bone I highly recommend this location.
Patient Submitted Review
Sep-2023
My whole experience at the LOS walk-in clinic was nothing short of amazing considering my circumstances…they were very compassionate and professional from start to finish …these guys were rock stars ⭐️ I highly recommend Stacy Prather her sincere genuineness in explaining everything definitely put my mind at ease !!!!
Patient Submitted Review
Sep-2023
Outstanding experience! The medical staff was truly concerned about my issue as well as the initial treatment and also set up further evaluation appointments to reach an accurate diagnosis. The tech and PA were extremely knowledgeable, caring and professional from start to finish!
Patient Submitted Review
Sep-2023
Staff was very nice & helpful. I was seen & taken care of in a timely matter. The Dr. understood my problem & prescribed what I needed to feel better. Everyone was so professional. I would recommend them if you have muscle pains.rater8 Verified Patient
Sep-2023
I thoroughly enjoyed my visit with Kristin. She really explained my diagnosis to me and made sure that I did not have any questions. She was very polite and sociable. She’s awesome and it’s so comforting to know that someone like her is available on such short notice and after hours. I went late and she did not try to rush my visit. I liked her a lot🙏🏻❤️
Patient Submitted Review
Sep-2023
From the moment I entered the atmosphere was very welcoming. Stacey answered all my questions and was very clear. Results were excellent and going great. I would recommend this place anytime. The receptionists as well as the x ray guy was very pleasant.
Patient Submitted Review
Sep-2023
I was very pleased with the care I received at orthopedic urgent care. Kristin Boudreaux was very concerned and gave me knowledgeable information. I’ve followed up on the info she gave me. Many Thanks for everyone‘s help there.
Patient Submitted Review
Aug-2023
Great place for minor injuries. Always clean and the staff are professional. I’ve been coming here with a family of four kids for a while now. We’ve had a few boots, braces and crutches without having to go to the ER. Thanks for providing a much needed solution!rater8 Verified Patient
Aug-2023
I pulled a muscle in my back playing golf, and had to quit mid-round. I went straight to LOS Urgent Care and was seen by one of your BEST PA's, Stacey P! She evaluated my injury after X-Rays, provided treatment, & instructed me on what to do & not do over the next month. Very professional, caring, with a great sense of humor! I wish that your scale went up to 10 stars, because that is the level of care that I received not only from Stacey, but the entire Urgent Care staff on my visit! GT
Patient Submitted Review
Aug-2023
Stacey Prather was absolutely amazing!!! I went into the clinic with severe pain in my knee due to rheumatoid arthritis & after X-rays & a thorough exam she did an injection which gave me total relief!!! Thanks Again Stacey for a job well done!!! Shawnee Delahoussaye
Patient Submitted Review
Aug-2023
Absolutely deserves this 5 star review. George was very compassionate. He took the time to listen and explain things to us. He made us feel heard. We left feeling like we finally had a plan in place to get things moving in the right direction for the patient. Don't hesitate to take yourself or family member here.
Patient Submitted Review
Aug-2023
Took, My 93 year old Mother, George was exceptional!! Listens to concerns.. along with caring & compassion. Finally, found a Dr. that cares. Appreciate his suggestion...wonderful experience.. Thank You so much..
Patient Submitted Review
Aug-2023
This was unfortunately my second visit to the Orthopedic Urgent Care. I was seen both times by Stacey Prather and felt like I was in capable hands each time I visited. Stacey took the time to listen to my concerns and explain the diagnosis and treatment options. Would highly recommend this clinic and Stacey Prather.
Patient Submitted Review
Aug-2023
Kira Ridgley was very calm and knowledgeable and made me feel confident and comfortable with the exam. I felt so much better after my visit with her. She explained things so that I would understand. She did a very thorough exam.rater8 Verified Patient
Aug-2023
Very personable and interesting with a discussion of what ales you and how to care for your problem. Answers questions directly. Gives physical and medicinal treatments if applicable. Know where to go for treatment now. Thanks.
Patient Submitted Review
Aug-2023
Staff was so friendly, and Kira was super helpful. I felt seen and heard—she wasn’t trying to just get me finished with but was fully invested in making sure that we went over necessary next steps to get me fully recovered. Highly recommend them!
Patient Submitted Review
Aug-2023
My visit was Kira was so satisfying!!! She made me feel very comfortable with my concerns and questions. Her recommendations were also great! And I will gladly see her again and also give her 5+ stars
Patient Submitted Review
Aug-2023
The staff was polite knowledgeable and friendly m. The cost was really low. I felt really cared for . Thank y’all ver much!!!! Hopefully I will never need the clinic again but if I know of anyone or even me again I would not hesitate to give them your clinic
Patient Submitted Review
Jul-2023
Stacey Prather was very attentive and thorough when addressing my issue. She is also very professional and compassionate. I was totally appreciative for her care. Also, the X-ray technician was also awesome!! I highly recommend LOS Urgent Care!!
Patient Submitted Review
Jul-2023
I can’t say enough great things about George Crouse & the employees at Orthopedic Urgent Care in Scott. Absolutely the BEST medical encounter I’ve ever had. I’m a retired RN, so I’m not easily impressed! George is OUTSTANDING‼️ He is very knowledgeable, through, & listens!!! I walked out of there with Plan “A” which I am happy with. He also gave me a plan “B” in case I need to change some things. Many thanks to all👌🏻rater8 Verified Patient
Jul-2023
I Went in after falling from a ladder. Kira and all the staff were very efficient and friendly. I was examined, x-rayed and casted up for a broken elbow. I would recommend her and all the staff. I was their first morning patient and was home 9:30 . Very satisfied and lucky it was only an elbow injury.
Patient Submitted Review
Jul-2023
George is a talented and skilled practitioner. That’s obviously very important, but it’s rare to find a practitioner that has the natural ability to instantly put their patient's at ease, and know that they’re in great hands! I’m thrilled to have him and the new LOS Urgent care in Scott! Everybody was amazing!
Patient Submitted Review
Jun-2023
The receptionist who checked me in, Matt who took X-rays of my leg, hip and back and Stacey Prather who explained the results and a treatment for my injury and pain were excellent. I was extremely pleased and will go, again if ever necessary.
Patient Submitted Review
Jun-2023
5 stars ! From the front desk staff , to George , to his tech / nurse ( I wish I remembered his name ) . Their care was top notch ! George was so incredibly kind! Within seconds , I knew I was in good hands and that he could help mend my strained muscles! Definitely would recommend this place ! Thank you all so much for treating me so well ! You are truly appreciated .rater8 Verified Patient
Jun-2023
As a medical professional, George is one of the best practitioners I've experienced in 44 years of working in this industry.His empathy is unsurpassed, and knowledge is exemplary. As a medical practitioner of 40 + years , he's an A+++++++++ Be grateful he works for you.. He is an asset that you can't put a value on.
Patient Submitted Review
Jun-2023
From the front desk, to the radiologist, to PA Prather, an absolute great visit. I was taken care of really well, with an extremely friendly and knowledgeable staff! The entire LOS family is outstanding!!
Patient Submitted Review
Jun-2023
I was seen there because I was late for my appointment with my regular dr at LOS. Everyone at the urgent care clinic were great. Very courteous staff. Stacy was awesome, gave me a cortisone injection in joint, which I probably would not have gotten without having to reschedule an appointment for it. Thanks guys!!! Great experience
Patient Submitted Review
Jun-2023
It was the best! I have been suffering with the knee and went all over, looking for help to relieve the pain. Kira knew what to do. She gave me a shot and it is working. To me, she is Wonder Woman. I may need something further, but if and when, I trust her. Thanks a million !
Patient Submitted Review
Jun-2023
Mr. George was an excellent provider! So kind to myself and my young daughter. Very thorough and addressed all of my concerns. We hope that we won’t ever have a need to visit again, but if we do, we will definitely be back!
Patient Submitted Review
May-2023
I fell and was pretty sure I broke my shoulder, so I went directly there because they are excellent at what they do and I don't want to go anywhere else, if I can't get to their regular office. I recommend them highly.
Patient Submitted Review
May-2023
Always a good experience even if the reason you're there isn't fun. They see you quickly and professionally, are good listeners, & understand your worries. I've seen both Kira and Stacie now (they work 2 weeks at a time) and they are both amazing PAs. I appreciate good people and these ladies & gents CARE.
Patient Submitted Review
May-2023
Recently visited Ortopedic urgent care and, I was seen just a few minutes after I had arrived and was attended by Kira Ridgley, she was very thorough , asked lots of questions , and was very concise in describing what was occurring and Offered me lots of information on possible causes and offered an approach to resolition of my ailment. 5 stars
Patient Submitted Review
May-2023
The staff at LOS urgent care was very nice. Stacey was awesome! They did everything to get my authorizations that I needed for my MRI and Brace. I appreciate everything that was done for me. I would recommend this urgent care to everyone.
Patient Submitted Review
May-2023
Our first visit & although my son had a fracture, they provided great customer service in a timely manner. Kira was very helpful & friendly. She casted him up well & provided knowledgeable insight for his injury.
Patient Submitted Review
May-2023
Loved being with Stacey today. She took the time to sit with me and hear my story. Made suggestions and then gave me what I was praying for. 😂. I would be thrilled to have her help me in the future.
Patient Submitted Review
May-2023
The staff and physicians at LOS Orthopedic Urgent Care are extremely helpful and compassionate! I came in for severe hip pain, and left feeling not only taken care of, but most importantly validated and heard. I truly appreciate Stacey Prather and her team!
Patient Submitted Review
May-2023
I have been to clinic 3 times over last 6 months. Staff was very pleasant and answered all my questions. Dr Kira was very caring, and informative. Highly recommend this clinic for your orthopedic needs.
Patient Submitted Review
Apr-2023
Kira was very caring and professional. She was not in a rush. She took the time to listen to all of my questions and explained everything thoroughly. The young man that took my X-rays was very friendly and concerned of my comfort. The entire staff at this location was great!
Patient Submitted Review
Apr-2023
Excellent , knowledgeable and cordial. I didn’t have to wait and was taken care of quickly. So glad this facility is there. I would have had to wait until the end of August for an appointment with Dr Duval.
Patient Submitted Review
Apr-2023
I was tremendously impressed with Dr. Stacy. She was knowledgeable, kind-heartened, attentive and concerned regarding my 89-year old mom’s care. She exhibited one of the best “bedside manners” I’ve ever experienced. It was immensely appreciated.
Patient Submitted Review
Apr-2023
From the phone call to see if they were open on Good Friday to the young lady working the desk, xray Tech, and the PA , they were professional, kind, caring & knowledgeable. I highly recommend Orthopedic Urgent Care.
Patient Submitted Review
Mar-2023
Does great at her occupation, knowledgeable, clinical skills were impeccable, and great bedside manner, couldn't ask for better, Merci beaucoup....also have to mention the RT, Jordan was a charm to I know it's not a review for him but he was great....that would be Stacy Prather, PA...name worth mentioning
Patient Submitted Review
Mar-2023
I was seen quickly, the receptionist in the front was very friendly and courteous and did not make me get up and down with paperwork due to my ailment. The PA Kira was also very thorough and did a great assessment and provided valuable feedback. The staff who performed the xray was also very nice and courteous. Overall a great experience and highly recommended.
Patient Submitted Review
Mar-2023
My experience was definitely a five star. Everyone was very professional and helpful. I waited a reasonable amount of time, and I was very pleased with the attention that my PA gave to me. I also was pleased with the x-ray tech. Definitely would recommend to others.
Patient Submitted Review
Mar-2023
The orthopedic urgent care in Lafayette is wonderful. The staff is extremely kind and work well with children. They are knowledgeable and efficient. I feel confident that my family is getting the best care whenever we have needed to visit. The office staff is professional and I have never experienced them being rude or impatient. Thank you very much for all that y’all do and especially for caring for our family.
Patient Submitted Review
Mar-2023
Our family has been twice in the last year.Both experiences were good. The staff is friendly and patient. One visit was on a slow day and the other was on a busy day. If you have to wait 5 minutes or 3 hours to be seen, I figure that it is better than waiting weeks to see the orthopedic specialist and better than going to the ER. They were great with my husband and with my daughter.
Patient Submitted Review
Mar-2023
This place has never let me down on services. The ladies at the front desk are professional and kind. The man and woman who does x-ray both have such positive energy. I always am seen by Stacy and she does an amazing job of remembering her patients and listening to their needs.
Patient Submitted Review
Mar-2023
I had an excellent experience today. From the front office staff, to the tech to Kira…. My appointment was 5 stars all the way across. The staff was pleasant, knowledgeable, and caring. Kira explained the healing process and made sure I was well taken care of. I highly recommend this clinic. You will not be disappointed!
Patient Submitted Review
Feb-2023
Second time my daughter goes in for nurse maid elbow, and Dr. Prather is so good with her. She's friendly, personable, and knowledgeable. She also doesn't inflict any parent guilt...only complaint is the first time I had brought my daughter and one of the women at the front desk was pretty off putting...my husband brought her this time, and his first comment was about the same woman....same complaint. But he also had praises for Dr. Prather. I jokingly asked if she remembered her, and he said she did. It's been a couple months since her last incident. So her remembering my daughter reassured my first impression with her.
Patient Submitted Review
Feb-2023
Staff was very friendly and welcoming! The office was very clean. Despite going late in the evening they all seemed happy to be there, especially the X-ray tech! The PA was very thorough and explained everything very well! 10/10 would recommend!rater8 Verified Patient
Jan-2023
I was seen and taken care of at the highest level one could ask for especially on a Saturday afternoon thanks everyone for your time I was up walking the next morning and without yalls help I would have in noway would have ❤️
Patient Submitted Review
Jan-2023
I highly recommend Kira and Orthopedic Urgent Care to anyone, the staff were very nice and welcoming. Kira was very professional and sincere when answering any questions I had, and made my daughters visit comfortable…Thank you again!
Patient Submitted Review
Dec-2022
Kira was great! She diagnosed the problem and gave me the treatment I thought was appropriate and the advice I needed for caring for my knee. I couldn’t have asked for a better PA! I have to add that the X-rays technician was also wonderful! He was very kind! My experience at LOS Urgent Care was excellent! The receptionist was also very helpful. I was their last patient on a very busy Monday and I know they were all tired but treated me very kindly as if I was the first patient of the day! Thanks to everyone Kira especially for your professionalism! I truly appreciate everyone at LOS Urgent Care! Thank you!
Patient Submitted Review
Dec-2022
Ms Prather was wonderful and gave me several suggestions for relief and care. She seemed to want to help very much and was so nice and had a wonderful bedside manner. The whole staff had wonderful bedside manners.rater8 Verified Patient
Dec-2022
I tend to ramble a lot but she picked up on things and included it in our discussion. That let me know she was actually listening. The amount of time she took to offer advice and give recommendations displayed the amount of empathy she has towards others. Even though my neck was causing me great discomfort, I literally smiled at her and said I like you!
Patient Submitted Review
Dec-2022
I went there and met with Dr George C. and I will tell you this… … he was WONDERFUL!! Very assuring, knowledgeable, and gave me great advice. Also, all the staff were very nice and welcoming. Highly recommended.
Patient Submitted Review
Dec-2022
It was a very professional visit. There was minimal waiting time. From early discussion of the problem, to X Rays, to being fitted with a brace and prescribed some supporting meds...the Urgent Care visit was excellent.
Patient Submitted Review
Nov-2022
I have been in a great deal of pain with my knee and went to Urgent Care this afternoon. Everyone was so pleasant and efficient from the front desk personnel to the wonderful PA. Everything was explained to me, I was treated, and I look forward to better days ahead.
Patient Submitted Review
Nov-2022
My experience was great. The radiology technician and PA were professional and knowledgeable. Both listened to my concerns and were able to put together an effective plan of care. Kira was personable and dedicated to educating me and finding solution to my issues. She was very helpful in teaching me how to better take care of myself.
Patient Submitted Review
Nov-2022
Swift check in process. I printed out paperwork online and completed prior to arriving. Staff was professional and friendly. Kira did a thorough assessment of my daughter’s knee, spent time explaining her findings and answered our questions/concerns about returning to sports/activity. Very pleased with our experience here!
Patient Submitted Review
Nov-2022
I arrived at 0800 with my completed paperwork and was called back at 8:17. I had X-rays done and was being seen by the PA by 8:30. I was leaving within the hour! Everyone was very friendly and efficient.
Patient Submitted Review
Oct-2022
My second visit to this clinic and both times very satisfied with professionalism of staff. The PA, Stacey, was very knowledgeable and attentive. She listened and delivered what I needed to lessen my pain
Patient Submitted Review
Oct-2022
Stacey Prather, NP, and the ENTIRE staff were accommodating and caring and I received excellent care. When Stacey referred to me as a survivor, I knew she not only understood the injuries, but also the patient!rater8 Verified Patient
Sep-2022
In the last three years Kira has provided me with exact diagnosis on three different occasions. She is thorough and explains every step of her diagnosis. I highly recommend her as a physician for orthopedic care for my family.
Patient Submitted Review
Sep-2022
Kira was wonderful! She was so professional, as well as personable, with a calming bedside manner. I never felt rushed in any way and she took the time to answer my questions. I would highly recommend her to anyone and the clinic as well. The entire staff that I met should be commended. So glad I went there for assistance. Margaret Rucks
Patient Submitted Review
Sep-2022
I couldn't of been more impressed with this facility and staff members. Kira was amazing. She took a genuine interest in my issue and provided suggestions and guidance for my long term care going forward. I highly recommend this friendly and truly caring facility.
Patient Submitted Review
Sep-2022
Good staff all around. Talked to a couple people before going in and they were very helpful and professional. While there, I had the same experience-- very helpful front desk, nursing staff, exray tech, and Kira (PA) was very professional and knowledgeable. Talked through options, helped me decide on course of action. I would rather not have been there at all obviously, but I'm glad my doctor recommended them.
Patient Submitted Review
Sep-2022
Went to the orthopedic urgent care with my daughter for a thumb injury. The service was great with little to no wait time. X-rays went smooth and received the results from the PA within minutes. Wish I would I have known about this place before today. Definitely 100% recommend this place!
Patient Submitted Review
Aug-2022
Thank you for taking such great care of my mother n law mimi. She said you spent so much time with her and you were very kind, explaining everything. I am so thankful that you encouraged her to continue exercising at home & in PT-OT and not to get up to standing if theres not anyone in the room. THANK YOU!
Patient Submitted Review
Aug-2022
My first visit to LOS Orthopedic Clinic was very positive, from a quick check-in to X-rays and consultation with a PA. I will spread the word about this clinic, a much needed addition to medical needs in Lafayette.
Patient Submitted Review
Aug-2022
I went in with high expectations from the positive feedback I received from personal friends. I can honestly say thier service and knowledge went above and beyond and exceeded those expectations. Thier bedside manor is second to none from check in to check out. Dont let a crowed waiting room turn you around. First class operation.
Patient Submitted Review
Jul-2022
From the front desk to X-ray to when the PA came in with my results, everyone was very compassionate and informative. I was highly impressed by the short wait time. I was given medical equipment to wear and I was thoroughly educated on use. The PA was also very interested in my follow up appointment. Overall I was highly impressed.
Patient Submitted Review
Jul-2022
Thank you Stacy Prather for the great care and information you gave me today. Your professional and understanding tone helped me through the great pain I was having. And of course the Cortizone shot was the bomb! I am very grateful.
Patient Submitted Review
Jul-2022
Had an issue with my elbow. Kira was very patient and informative, spent an over abundance of time helping me sort my options and building a plan of care. Could not have been more impressed with her attentiveness. High recommend!!
Patient Submitted Review
Jun-2022
The staff was excellent, from the receptionist, x-ray tech, Dr & young man who gave me an injection I had a very short wait time, they were able to access my records electronically instead of me filling out my life medical history by hand & the discussion about my problem yielded the relief I needed. I appreciate this facility & will recommend to anyone needing professional care without suffering long wait times.
Patient Submitted Review
Jun-2022
Stacey Prather was very helpful and friendly! All of the staff were so nice and courteous! Stacey took the time to show me some stretches for my wrist and lower arm! I definitely recommend Orthopedic Urgent Care! I just walked in with no appointment and was well taken care of.rater8 Verified Patient
Jun-2022
I was examined & treated with great respect & care. My condition was thoroughly explained & the instructions for aftercare have helped tremendous in alleviating the pain, swelling, etc Thanks so much for being there to help me.
Patient Submitted Review
Jun-2022
Kira Ridgley was truly Excellent and very knowledgeable. She explained symptom in very detail and had excellent suggestion for the cure. In a very short time, there only, she did a small procedure and got rid of the issue. Very professional. My wife and I were fully satisfied and very happy. We were glad that Kira attended us. God bless her.rater8 Verified Patient
May-2022
Ms Ridgley was very thorough in her examination and very clear in her explanation of what was going on with my ankle and foot. Ms Ridgley gave me clear recommendations to help the healing process. I’m grateful Ms Ridgley was the medical expert I was seen by. Thank You!
Patient Submitted Review
May-2022
Through the years I’ve used orthopedic urgent care. I have been well taken care of. My son, husband & mother have all needed to be seen too. Stacey has treated me the last 2 times I’ve had to visit the clinic. Great care & very thorough with explaining my injury/condition and advising what further treatment I will need.
Patient Submitted Review
May-2022
Genius! An orthopedic urgent care. I didn’t have to sit in a crowded urgent care or ER full of sick people. Fast. On point diagnosis: realistic solution. Affordable. I wish all my medical issues could be handled this way.
Patient Submitted Review
May-2022
It’s clear Kira loves what she does and cares for others—greatly appreciate this place! Also was grateful to get my daughter’s physical done for sports here instead of being exposed to more sicknesses at other clinics. Thank you all!
Patient Submitted Review
May-2022
Everyone is professional and courteous. Second visit here and the wait time is minimal. Very clean place and prompt care received I felt like they were genuinely concerned and did not rush to address my concerns. I highly recommend this place for minor orthopedic problems.
Patient Submitted Review
Apr-2022
Went for a broken toe and the staff was so friendly and the service was so professional! I have seen Stacey Prather before and she is just a remarkable PA! She has very good bedside manners to the patients and explains herself very well!!! I recommend her and LOS urgent care to everyone.
Patient Submitted Review
Apr-2022
This place is amazing! It is so nice to have knowledgeable and professional providers without having to go to the ER. Ms. Kira was thorough with my exam, gave me good information, and really listened to me. I am so grateful she was the one treating my issue.rater8 Verified Patient
Apr-2022
Kira was so helpful to my son. She gave me some reassurance if we need them further , to call. Also, she explained the rest, ice, and stretches thoroughly so he can try to heal well. Thank you all so very much !
Patient Submitted Review
Apr-2022
Was having some knee pain and thought it was the same issue as two years ago. I go to Orthopedic Urgent Care on Amb. Caffery. The PA, Kira was excellent. It wasn’t what I thought it was… she drew several CC’s of fluid from my knee and gave me a cortisone shot and I’m almost pain free already! Friendly staff, with an excellent bedside manner.
Patient Submitted Review
Apr-2022
I’m 35 years old, and Kira is one of the best healthcare professionals I have ever seen. She was very thorough, very understanding, and very compassionate about my situation. She’s definitely in the best profession with the kind soul that she has.
Patient Submitted Review
Mar-2022
My daughter had a foot injury this week and needed to be seen. We were in and out in less than an hour. Kira took her time with us and explained the injury to my daughter and I. This is the second time we have to use this urgent care and we saw both PA’s. We couldn’t have asked for better care even with upsetting news for both my girls. Thank you!
Patient Submitted Review
Mar-2022
I went to LOS Urgent Care after a spill on my daughter’s scooter. After X-rays of my ribs were taken, I was seen by Stacey within 5 minutes. She evaluated my injury, advised me of the necessary treatment and asked if I had any other concerns. I cannot say enough positive things about Stacey and the entire LOS Urgent Care Team!!!!!
Patient Submitted Review
Mar-2022
This is a wonderful clinic that specializes in orthopedic injuries. The staff was helpful and experienced and provided excellent care and knowledge of any follow ups and information I highly recommend this facility
Patient Submitted Review
Mar-2022
These ladies in this orthopedic emergency clinic were closing shop when I walked up to the door they were locking up. They let me in took care of me with the broken finger they were very loving and kind and I appreciate it all they did for me I thank them very much
Patient Submitted Review
Mar-2022
I cannot say enough about anyone at Orthopaedic Associates! I have 3 doctors there and when they couldn’t see me today they sent me here to see Kira Ridgley who was just as knowledgeable! Was able to take care of the situation, told me exactly what to expect and how to take care of myself. I am very glad I went.
Patient Submitted Review
Mar-2022
So happy that I chose this urgent care for my acute shoulder pain. Stacey was very knowledgeable and has a wonderful bedside manner. I definitely recommend anyone with orthopedic issues to choose this urgent care.
Patient Submitted Review
Feb-2022
I really liked the whole staff that was there. They where so nice. They explained everything that was being done and the doctor was the icing on top. She was very informative and personable. I left knowing that I wasn't going to loose a arm 😊
Patient Submitted Review
Feb-2022
Awesome care! These people are the real deal! From the moment you walk in the door you receive professional courteous care. Each healthcare professional listens to you and provides expert care. Thank you for being amazing!
Patient Submitted Review
Feb-2022
We have needed an orthopedic urgent care facility and I am so glad we have this one now! The staff was very helpful and friendly. They answered all of my questions and explained the issue with my shoulder very clearly.
Patient Submitted Review
Jan-2022
Absolutely excellent service!! I brought my 2 y/o son in during the middle of the day after a fall at school. He was in a lot of pain and we were attended to immediately! He was handled with gentle care, diagnosed with a dislocated elbow which was quickly corrected! So glad this facility is available and We will be back when it is needed!! Highly reccomended!!rater8 Verified Patient
Jan-2022
Loved her. Is she Dr Prather’s Granddaughter? He was our Dr back in the day. We loved him too. Stacey is very down to Earth. Bedside manner is extremely important to us and she has that part down pat. Dina
Patient Submitted Review
Jan-2022
The staff is really friendly. I was in a lot of pain from a pulled muscle in my back and they got me in fast and helped me out. Super thankful for the entire staff here and Kira Ridgley. 100% recommend.
Patient Submitted Review
Jan-2022
Had an issue with my knee that was giving me a lot of pain. Rebecca the x-ray tech and the PA Stacey took good care of me. The front desk staff was welcoming and helpful. I would recommend this Urgent Care to anyone who has minor orthopedic issues.
Patient Submitted Review
Jan-2022
Stacey and the staff was awesome!From the friendly front desk to the X-Ray tech and Dr made us feel all welcomed! Stacy was very concerned about my pain level and very determined to find out the origin of all my problems. Went way beyond what we expected. She was very attentive and focused on me and my husband’s concerns and answered all our questions. She was in no hurry whatsoever to get out to the next patient either…….and as a patient that is very important!!!! I would highly recommend Her! Thank you so much!
Patient Submitted Review
Jan-2022
Kira was fantastic. Took the time to talk, educate, and teach. She was able to share own similar experiences. Lastly she called me back to confirm an answer to my online question. Exactly what the patient experience should be. Thanks Kira!
Patient Submitted Review
Dec-2021
I was assisted by Kira Ridgley during my visit today. Her care for me was thorough and painless. She provided me with comforting conversation as she performed a procedure on my knee, which assisted me with my anxiousness. Based off of her treatment today I would recommend this clinic's services.rater8 Verified Patient
Dec-2021
Kira assisted me with knee pain today. The appointment was a very anxious one for me. However, Kira held a calming conversation with me until the procedure she performed was over. I was blessed and grateful to have happened upon her as my provider today. I left feeling better than when I entered the doors and based off of her treatment of me I will return if I have any other issues.
Patient Submitted Review
Dec-2021
Highly recommend! Friendly staff, quick and easy check-in , short wait, amazing Dr and X-ray tech(we saw Dr Prather), and great with my child! Dr. Prather was gentle, patient, and so sweet with my 6-year old!rater8 Verified Patient
Nov-2021
After weeks of suffering, I went to clinic. I was given very good information about all my options to help plantar fasciitis. I chose one and left feeling confident in my choice. She made the procedure as painless as possible.
Patient Submitted Review
Nov-2021
Everyone was extremely helpful and made sure I was taken care of from the front desk to the X-ray tech and the doctor went above and beyond to make sure I understood my diagnosis. I will recommend LOS Urgent Care to everyone!
Patient Submitted Review
Nov-2021
Recommend highly! Quick, thorough, great price. Took time to evaluate completely and answer every question. The connection to the main LOS office that enables follow up visits without restarting the process is very helpful and saves money.
Patient Submitted Review
Nov-2021
Great staff , Nurse and Doctor was attentive and found out thru a few physical test what was wrong with my shoulder. I was very impressed 👍🏿 I would recommend this Urgent Care to anyone. My son also went here for his knee prior to me visiting. Thanx team
Patient Submitted Review
Nov-2021
Very friendly office, made me feel very comfortable and safe. Dr. Kira was super nice and seemed very, very knowledgeable. She knew immediately what was wrong, and told me what the steps going forward would be. She really seemed to care and presented the news in a very calm and direct tone. I would highly recommend OUC for any Orthopedic problem that is not an emergency or that you can not get an appointment for.
Patient Submitted Review
Nov-2021
I felt the staff were super helpful and Kira Ridgely was so thorough in explaining my issue and what I needed to do. They all had kindness, compassion and a sense of humor. Absolutely would strongly suggest them for orthopedic urgent care.
Patient Submitted Review
Oct-2021
My daughter fell off a skateboard and injured her wrist. At LOS Urgent Care we received very fast service and Dr. Prather was great with my daughter. She took the time to make my daughter feel comfortable and explained everything to both of us.rater8 Verified Patient
Oct-2021
My positive experience began when I called the main phone number for an appointment. When Dr. Perry could not accommodate my availability, I was directed the the instant care office on Ambassador Caffery. Once there I was greeted by a very friendly Krista. I was then treated by the wonderful Kira. Kira advised me on knee replacement recovery times and my ability to get myself to therapy etc. Thanks all around for the great service.
Patient Submitted Review
Sep-2021
Stacey was very empathetic and informative. She was able to help address my problem and offer next steps. I was very satisfied with my experience. I had to travel from out of town due to Hurricane Ida and the ease of the clinic was one less thing I had to stress about.
Patient Submitted Review
Sep-2021
The whole staff was awesome! Ms. Stacey was so caring and understanding and took all the worries and concerns my daughter had during the experience away, we will definitely let everyone know about the great experience we had.
Patient Submitted Review
Sep-2021
Kira is great. We have had to see her two different occasions and I have nothing bad to say. She is very knowledgeable and her bed side manner is on point. On our first visit, the X-ray did not show anything but because of the “location” of the injury she knew we needed to be referred to a specialist who took another X-ray and found the fracture. A fracture that because of the location of the bone does not always show up in an X-ray until a week or so after the injury. And the second occasion was nothing as serious as the first but she gave us great advise on how to treat the issue. Hopefully we never need to go again but if we do, we will be asking for her. ALSO, I didn’t catch the name of the sweet receptionist, nursing assistant or X-ray tech but they were all fabulous!!!
Patient Submitted Review
Sep-2021
I was very impressed with the warmth and kindness shown by everyone that I had contact with from when I came to the door until the time I left. The office closes at 8:00pm and I didn’t leave until after 8:15pm. I was made to feel very comfortable with the not only the knowledge of the PA, but her compassion as well. Both the PA and the receptionist never made me feel rushed because they were staying late. I would most certainly will go back to this Urgent Care for any orthopedic needs I may have in the future. I, too, will most definitely refer anyone of my family and/or friends who might need the service offered.rater8 Verified Patient
Sep-2021
This was the best doctors visit of my life. I'm a dental hygienist, and I recognize a passionate provider when I see one! Front desk, x-ray tech, and Kira were all amazing, welcoming, and CALMING. I have to say... next time I have an injury, I'll almost be excited to see them again! Patient for life, here.
Patient Submitted Review
Sep-2021
EVERYTHING about this place is amazing. Krista, my x-ray rockstar, and Kira were amazing. From the second I walked in, my nerves were gone, and I felt like I was truly cared for. This is the best medical experience of my life. I'm a dental hygienist and know passionate providers when I see them! I almost can't wait to sprain my ankle so I can see them and chat with them again! I got ABOVE AND BEYOND, passionate care here last night. Look no farther. THIS IS YOUR PLACE.
Patient Submitted Review
Aug-2021
Honestly it was refreshing to meet with someone who read my records and understood the problem and we were able to treat it. Very professional as well as being friendly and most importantly trusted. I recommend her wholeheartedly.rater8 Verified Patient
Aug-2021
Stacey is the best! She was so helpful and explained everything to me and was so detailed, an essential for me as I have been so worried about my shoulder/neck and I like to know all the fine details! :)
Patient Submitted Review
Aug-2021
Stacey and staff was very professional, friendly and clearly explained everything and answered all our questions. We would definitely recommend her and the Ortho Urgent Care clinic. We didn’t wait long at all and that included an X-ray.
Patient Submitted Review
Aug-2021
They were very thoughtful and professional during my examine. They helped me to understand my diagnosis and thoroughly went over my treatment options. We are very fortunate to have an Orthopedic Urgent Care in our community.
Patient Submitted Review
Apr-2021
Kira was one of the most kind compassionate medical persons I have had. She was thorough, knowledgeable, and not rushed. She included me in each decision. I really appreciated the top notch service. Thanks!rater8 Verified Patient
Apr-2021
I had the best care ever. Kira is kind and caring. I was her last patient and she treated me without rushing to get me out of the office. She took her time and really did everything she could to ease my pain and figure out the problem. ??
Patient Submitted Review
Mar-2021
Kira’s patience, knowledge and ability to communicate with kids was exceptional. I loved our experience from first walking in the door and meeting receptionist and also X-ray tech. Great team you have there guys :)
Patient Submitted Review
Mar-2021
Before last night, I had no idea Lafayette had an Orthopedic Urgent Care! Arrived at 6:30 pm, it was moderately busy, but I was seen at 7:30 pm & by two empathetic providers, an X-ray tech /Asst, then a PA. Both listened to my concerns and they were addressed immediately & appropriately. Thank you!
Patient Submitted Review
Mar-2021
My visit was just as I hoped it would be. Every time I go to the orthopedic urgent care the provider takes time to explain things to me and does a thorough exam. If I have a list of questions or a drawing of my injury, they take the time to go over it. Kira has been working with me for the same injury for sometime now. And she is amazing and explaining and listening.rater8 Verified Patient
Mar-2021
Extremely professional with assessing and diagnosing my daughter’s areas of concern. My daughters diagnosis was explained in great detail. The visit, all around, was handled with efficiency, care and compassion. Will definitely go back if ever needed.
Patient Submitted Review
Feb-2021
Turns out, I have tendonitis in my left foot. Kira was very patient and thorough with my exam. I now have a tailored treatment plan of action, and new ideas and techniques to avoid future flare ups. I am very satisfied, thanks Kira.rater8 Verified Patient
Feb-2021
Her bedside manner was amazing and she explained everything to us so well. She even called us after she was supposed to be off of work to let us know results we were waiting on for our daughter to put our minds at ease instead of waiting till the next day. Excellent caretaker and very compassionate.rater8 Verified Patient
Feb-2021
Limped in with a very painful left knee. After x-rays Stacy went over what was going on and suggested a treatment. After a shot of Cortisone under my kneecap, I was much better. An hour later all was good. Thank you, Stacy
Patient Submitted Review
Jun-2020
Do not hesitate to let their excellent staff take care of you if you need their services! They discovered I had broken my foot after a fall. The PA, Stacey Prather and the Rad tech were so kind and knowledgeable, as was the front desk receptionist. Had two follow up visits that were equally as impressive. Thank you LA Orthopedic Urgent Care!
Patient Submitted Review
Oct-2019
I went this morning with severe back and neck pain. Everyone was so nice and awesome.Thank you Stacey Prather, PA-C and Rebecca! That shot made me feel like I can move better. I recommend this urgent care for your orthopedic needs!
Patient Submitted Review
Oct-2019
Very helpful and knowledgeable. Fractured my writing hand / wrist ...front office lady was very kind and wrote my paperwork for me in between other patients. Technician and Doctor were very caring and easy to talk to. Hopefully I never have to go back!
rater8 Verified Patient
Mar-2026
Dr George was very compassionate and instead of just pushing meds and saying it has to just take its time was willing to discuss other options. And after 2 weeks of not being able to sleep due to discomfort I had my first nights sleep in my bed instead of a chair. Very grateful