Patient Submitted Review
Mar-2026
I appreciate the time Dr Jefferies took to listen to my concerns about blocked ears, neck pain and back issues. He explained the physiology so I could understand what might be going on. Then he gave me plan towards treatment with test, recommended exercises, etc. I was very happy with the visit.Patient Submitted Review
Mar-2026
Dr Jeffries is always personable, discusses everything with me and answers all my questions. The staff is friendly and I recommend them to everyone.Patient Submitted Review
Mar-2026
Doctor Jefferies is the best doctor I have had in 30 years. He takes the time with you to figure out what's going on. He communicates. They also have onsite blood work facilities. 5 star servicePatient Submitted Review
Mar-2026
Dr Jeffries is an amazing doctor who has exceptional bedside manners! He takes the time to explain my meds with me and he explains my blood work when I have questions about it. He also worked with me on my medications when I needed adjustments. I had been my previous family physician for over 15 years. Dr Jeffries was able to get me off the meds I did not need diagnosed me properly I now feel amazing I'm able to walk so much better and without pain Without meds and him encouraging me to become more active I'm feeling like a new person! I would highly recommend him to anyone I only wish I found him sooner!Patient Submitted Review
Mar-2026
Dr Jeffries is an excellent Dr. I have recommend him to friends when anyone has asked if I know of a good Dr..Patient Submitted Review
Mar-2026
Dr Jeffries extremely thorough going through blood work. Makes it easy to understand. Good visit and I am never short-changed with his time.Patient Submitted Review
Mar-2026
He's been my doctor since the early 90's and has always helped me through many illnesses, both physical and mental. A doctor who truly cares about his patients.Patient Submitted Review
Mar-2026
Great Doctor, great staff, great practice in general. I have been a patient for many in years and have trusted their professional care.Patient Submitted Review
Mar-2026
Dr. Jeffries is the best at reviewing your blood work. He reviews every reading in detail and is so knowledgeable. He applauds when you do well and gives incite into what you need to change to improve.Patient Submitted Review
Mar-2026
Dr. Jeffries is an amazing doctor and very informative. He was very patient with me, too. Excellent doctor.Patient Submitted Review
Mar-2026
Love this office they are so nice and friendly. My doctor is amazing and takes times with you with a very detailed visit. Best doctor I’ve ever had!!!! You’re a person not just a chart.Patient Submitted Review
Mar-2026
Dr Jeffries is very thorough and took the time (many Doctors wouldn’t) explaining my blood test line by line. He made helpful suggestions On ideas to improve my health.Patient Submitted Review
Feb-2026
We love, love, Dr Jefferies. He’s the best Dr we’ve ever had. He’s kind, and patient and always wants to know how we are doing and remembers what’s going on in our lives. It’s so refreshing to have someone whom is so dedicated to our health. I’ll never take my family anywhere else.Patient Submitted Review
Feb-2026
Shelby is the best! She listens and is so smart!! She’s so professional and warm and friendly!! I look forward to seeing her every time I have an appt!!Patient Submitted Review
Feb-2026
Dr. Jeffries has been my physician since I moved to Dayton which is about 18-19 years now and I have nothing bad to say about him and his office. In fact, he is our family physician. He has managed my medical affairs very professionally and responsibly.Patient Submitted Review
Feb-2026
Have seen Dr. Jefferies for years. Convenient hours and he does a great job of listening to you and isn’t one to quickly go to meds, has real life suggestions for overall health.Patient Submitted Review
Feb-2026
Dr Mark Jeffries at Sugarcreek Family Medicine has been my family doctor for several years now. He is thorough, professional, and communicative. His staff is friendly and helpful. I appreciate the care I get from Dr Jeffries and his staff and recommend them without reservation.Patient Submitted Review
Jan-2026
Enjoyed my visit with Shelby. Had a wellness visit to discuss recent bloodwork and I found her knowledgeable and well prepared. She listened well and was open to discussing other treatment options.Patient Submitted Review
Jan-2026
Doctor Jefferies and the staff have been wonderful. He takes the time during the appointment to listen and understand my concerns. He has been extremely attentive to my needs. He reminds me of how doctors used to treat patients (before we all became cattle in the medical industry). 5 stars!!!Patient Submitted Review
Jan-2026
Very caring, make sure you understand what going on with your health. He makes you feel comfortable and your in great care with Dr. Jeffries and his team.Patient Submitted Review
Jan-2026
Everyone there is very personable very helpful. Dr. Jeffrey sits down and explains everything in a way that you can understand and you make sure that your All your questions Are answered clearly I would highly recommend Sugarcreek family medicine to anyone.Patient Submitted Review
Jan-2026
Shelby Prater , she is knowledgeable and pleasant. She made me feel comfortable and addressed all my concerns.Patient Submitted Review
Jan-2026
Dr. Jeffries is always very good at answering my questions and explaining test results. I never feel he is rushed, and I very much appreciate his knowledge. The office staff is personable and efficient.Patient Submitted Review
Jan-2026
He was one the best Dr I’ve had in years bedside was great answered question that I had very comfortable to speak withPatient Submitted Review
Jan-2026
Dr.Jefferies explained every step and made me feel safe. He validated my concerns and help me understand the unknown. I have been here for years and I would recommend 10/10 every time! He is my family’s doctor and we just love it here. The staff are incredible as well they make you feel welcomed and greet you with smiles!!Patient Submitted Review
Jan-2026
I have found Dr Jeffries to be very helpful, explaining in detail what my my blood tests show. I feel comfortable with him and able to tell him anything I feel I need for my health. The. Staff is friendly and helpful.Patient Submitted Review
Jan-2026
Doctor Jeffries always takes as much time as needed to listen to and respond to your issue. I am very grateful for his services.Patient Submitted Review
Jan-2026
Friendly and respectful! Great team who works toward helping you stay healthy. The whole team makes you feel like family. Everyone is very professional and makes it a point to listen and not rush you if you have any questions.Fantastic!Patient Submitted Review
Jan-2026
Dr Jeffries is an awesome and caring physician. Have worked with him years ago and chose him for my PCP as a result.Patient Submitted Review
Dec-2025
Shelby provided good care, listened to my issues and prescribed what was needed to solve the issues. She has a friendly, open personality and is easy to talk to.Patient Submitted Review
Dec-2025
The staff is great, they’re always so nice, very helpful and take the time to go over everything and answer all of our questions!Patient Submitted Review
Dec-2025
Dr. Jeffries is very thorough and absolutely cares about your health. He discusses things in normal English, not all the technical jargon. My wife and I are very, very happy with Dr. Jeffries and his whole staff.Patient Submitted Review
Dec-2025
Everyone is so good here. They all care. Dr. Jeffries & Dr. Toni make a person feel heard. I’m fortunate to go there.Patient Submitted Review
Dec-2025
Perfect overall care and excellent bedside manner. Scheduling is easy and always answers all questions.Patient Submitted Review
Dec-2025
Dr. Jeffries got me hours after calling for a sick appointment, on time, and listened to everything I had going on, providing medical information I needed to get my recovery on the right path.Patient Submitted Review
Dec-2025
Dr. Shelby is Fast and very friendly. The office is Clean and comfortable. Very helpful and cared about all my concerns making sure I didn't have any other needs. She is awesomePatient Submitted Review
Dec-2025
I usually see Mark Jeffries DO whom I like very much. He was not available this time so I was referred to Shelby Prater CNP. I had a very pleasant visit, and she was most thorough in her time with me.<br><br>Today I had my labs review. Dr. Jeffries was very thorough as usual. The staff is professional and congenial. I asked to receive a flu shot while I was there, and it was quick and easy. My husband and I have been treated by Mark Jeffries for years. We have been through good, bad and ugly of medical and personal health issues. We are always treated with understanding and respect. Thank you Mark Jeffries DO and the great staff for years of care.<br><br>Wellness check today. Everything was explained to me very thoroughly and recommendations were made to improve my health.<br>If you are looking for a new doctor you might want to switch to Mark Jeffries DO. He genuinely wants the best for your health and well being.Patient Submitted Review
Dec-2025
Dr. Shelby is very easy to communicate with, very pleasant visit today.<br>Its not easy finding a Doctor that actually hears the patients concerns and takes them to heart. I for one appreciate it 100%.Patient Submitted Review
Dec-2025
Sugarcreek Family Medicine has consistently provided exceptional care. The doctors and staff are warm, attentive, and genuinely committed to making sure I feel heard and supported with any concern I bring to them.Patient Submitted Review
Dec-2025
Dr. Jeffries has been my doctor for a number of years. I have never felt rushed during appointments. He is compassionate and kind. I trust his judgment.Patient Submitted Review
Dec-2025
Shelby Prater is super nice. All the girls in the office and labs are very nice also. Glad I chose this Providence Medical Group.Patient Submitted Review
Nov-2025
Dr. Mark Jeffries is very professional and he takes the time to get to know his patients. You can tell that he is genuine in his desire to help you out whatever the problem(s) may be. He offers not only medication to help you but also possible alternatives to helping you stay healthy. I have been going to him for over 20+ years and to find a doctor that you trust is very hard to do and I would not hesitate to recommend him to any person looking to have a long term physician!Patient Submitted Review
Nov-2025
I started seeing Shelby Prater a few months ago and I absolutely love her! She is very personable listens to what I am saying and genuinely does what is needed to help me. You can tell she really cares about her patients. The office staff is also great, very friendly and professional.Patient Submitted Review
Nov-2025
One of the best doctors I've had the pleasure of being treated. I would without a shadow of a doubt recommend Shelby Prater for anyone seeking an excellent experience but better yet exceptional healthcarePatient Submitted Review
Nov-2025
Dr. Mark Jefferys has been my primary care physician for many years, and I couldn’t ask for a better doctor. He is extremely attentive and genuinely caring. He takes the time to listen carefully to my concerns and gives me his full attention at every visit. You can tell he truly wants to understand what’s going on and find the best solution. Dr. Jefferys is the kindest, most compassionate doctor I’ve ever had, and I completely trust him with my care.Patient Submitted Review
Nov-2025
Dr Jefferies and his staff provide excellent care. He is very thorough and easy to talk to. A very good physician!Patient Submitted Review
Nov-2025
Had my appointment with Shelby today, she was wonderful and made me feel very comfortable. Will definitely be scheduling future appointments with her.Patient Submitted Review
Nov-2025
Shelby is so personable. She listens, and is very thorough. I take all 5 of my kids to her, and have never been disappointed!Patient Submitted Review
Nov-2025
Dr Jeffries was very thorough at addressing my concerns and gave me a referral that could prove to be very helpful.Patient Submitted Review
Oct-2025
First time with sick visit with her<br>She was professional and at the same time kind and listened to me. I was very happy with the experience and look forward to being her patient again.Patient Submitted Review
Oct-2025
I adore Shelby. I adore Toni. They have been one of the very best medical prroviders ever! Patient kind listens . Dr Jeffries is in my opinion one of the best listeners of all Dr's I have ever seen. By listening and me allowing him to work his magic by not talking too much while he contemplates.Patient Submitted Review
Oct-2025
Dr Jeffries always spends as much time with you as needed. I never feel like he’s rushing to get to the next patient.Patient Submitted Review
Oct-2025
They have all good staff and the nurse practitioner also is very nice too and of course my Dr. Mark Jeffrey as well.Patient Submitted Review
Oct-2025
Shelby Prater was very pleasant. Medical Assistant was very pleasant too. There were there to help me with no questions asked. Thank you!Patient Submitted Review
Oct-2025
Very nice lady.Very professional and easy to talk to.I will miss Tony and wish her the best.I was more than pleased with her replacement.Very nice and professional.Patient Submitted Review
Oct-2025
I had a great experience with Shelby Prater! She was friendly and I felt like she took my health concerns seriously and didn't just dismiss my symptoms like I've had happen with soooo many doctors before her!<br>Her office gets new patients in for appointments in less that 2 weeks & established patients in for an appointment within 2-5 days!Patient Submitted Review
Oct-2025
I love Dr Jefferies. He is very thorough even when he is super busy and answers all your questions without judgement.Patient Submitted Review
Oct-2025
Shelby is kind, patient, and very supportive. She always serves with a smile which creates a comfortable environment.Patient Submitted Review
Oct-2025
Shelby Prater is always super sweet & very helpful whenever we see her, she has a wonderful bedside manner. Shelby is very good about speaking to you like a person instead of like a Dr if that makes sense, she explains things & goes over things in terms that us a regular folks would understand. I really have nothing bad to say about her, shes great & very genuine, we'll definitely be continuing to see her!!Patient Submitted Review
Sep-2025
Dr. Jeffries has been my physician for roughly 15 + years. We've had our ups, downs and miscommunications, but he truly is the best doctor I've ever had. Highly intelligent, caring and respectful. His staff is great and they will all make you feel right at home.Patient Submitted Review
Sep-2025
Dr. Jeffries is very intelligent and he takes the time to explain things in detail. He doesn't just rush through appointments. Highly recommend.Patient Submitted Review
Sep-2025
We had an acute issue pop up for one of my college age kids and were able to get seen quickly and issues handled efficiently!Patient Submitted Review
Aug-2025
Dr.Jefferies,<br>Really takes time to listen and gives clairty in helping you understand your concerns.<br>He’s compassionate and a doctor you can trust for your care.Patient Submitted Review
Aug-2025
He has an outstanding manner. He is professional and is emphatic. I recommend he and his office staff. He has so much knowledge and explains your situation to you. He is rare.Patient Submitted Review
Aug-2025
She was very kind to my children and my self. She was very patient and gave me clear direct feedback. She also made time to squeeze my other child in. She is accommodating and friendly. We loved all of the staff and had a great experience! Thank you!Patient Submitted Review
Aug-2025
I recommend Dr Jefferies DO to anyone looking for a physician. He and his staff are professional and courteous to everyone that walks through the door. I've been a patient with his office over 20 years. Intelligent, compassionate, and a very kind person. Dr J. is a really good Doctor who knows his stuff.Patient Submitted Review
Aug-2025
always a great experience with Dr Jeffries. . i<br>respect him very much and trust him explicitly. He is a very caring physician..Patient Submitted Review
Jul-2025
El tiempo de espera fue corto. La Dra. Prater fue minuciosa y se tomó su tiempo. Fue fácil hablar con ella.Patient Submitted Review
Jul-2025
Primera vez que vengo aquí. Mi médico de cabecera no pudo conseguirme una cita para un examen médico/anual durante más de seis meses y me atendió al día siguiente. Todos, desde la recepción hasta la enfermera, fueron encantadores. ¡Lo recomiendo muchísimo!Patient Submitted Review
Jul-2025
My experience today was as it always have been wonderful.. This my first visit with her but she was attentive to all my needs and concerns.. Thank you for such a Beautiful staff of caring people.Patient Submitted Review
Jul-2025
Shelby was very knowledgeable and explained everything very well! Felt confident in her assessment, highly recommend her! The entire visit went well, with all staff!Patient Submitted Review
Jul-2025
The RNP was wonderful. Not only did she spend time getting to know me, but she identified some medical problems that no one else has ever done. She also prescribed help that no one has done before. My visit was very satisfactory.Patient Submitted Review
Jul-2025
Dr. Jeffries is very thorough and gives me solid advice on how to deal with any medical issues I may be experiencing. Thank you.Patient Submitted Review
Jul-2025
I have been seeing Dr Mark Jeffries at Sugarcreek Family Medicine for over 2 years now and I am extremely happy with the care I have received and I highly recommend.Patient Submitted Review
Jun-2025
Shelby was very friendly and had a nice pleasant presence. She covered all my needs and was very thorough. Thank youPatient Submitted Review
Jun-2025
Great experience with Shelby Prater, CNP. She was very pleasant, asked lots of questions, sat and listened when I was talking.Patient Submitted Review
May-2025
Please be advised this office and staff are professional in addressing all their patients concerns and needs. Antoinette (Excellent)<br>Everything done in a timely fashion with accuracy. Recommendation to anyone seeking the best. As a New Yorker coming here, I’m glad I found this office.<br>Thank you sincerely for your kindness and care.Patient Submitted Review
Feb-2025
Dr.Jefferies was very attentive to my needs and took time to understand what my issues were. He listened, explained and asked questions about my health. Very satisfied!Patient Submitted Review
Jan-2025
I highly recommend Dr. Mark Jeffries. He genuinely cares about the health and well-being of his patients. Dr. Jeffries is thorough and explains tests and conditions more clearly than any other doctor I have met. His extensive knowledge allows him to treat his patients effectively without referring them to specialists for conditions that can be managed by a primary care physician. If you're looking for a dedicated and knowledgeable doctor, Dr. Jeffries is the one to see.Patient Submitted Review
Dec-2024
I love the practice , they get me in early so I can get to work after . They are professional, quick and actually listen to my needs and treat me accordingly, I highly recommend this practice and Dr Johnson . Communication is excellent for after visit follow ups and med refillsPatient Submitted Review
Nov-2024
I have been going to Dr. Jeffries for nearly two decades. He is very knowledgeable and caring. When healthcare companies demanded care providers book multiple patient appointments per hour, he does not let this distract him from taking the time to listen to what his patients have to say. It makes for long days, but the care is worth it.Patient Submitted Review
Sep-2024
She's truly caring and thorough, I really appreciate her professionalism. She's just what the office needed.Patient Submitted Review
Jun-2024
Toni is amazing. She listens to her patients and treats accordingly. She is calm and very attentive.Patient Submitted Review
May-2024
Dr Jeffries is very helpful and informative. I had plenty of time to get my questions answered. Staff is also very nice.Patient Submitted Review
May-2024
Thorough, compassionate, and knowledgeable NP!! She truly wants to help her patients any way she can. She will go that extra mile for you! Highly recommend this terrific NP. I would see her vs an MD any day.Patient Submitted Review
Apr-2024
I highly recommend Dr. Mark Jeffries. He truly cares about the health and well-being of his patients. Dr. Jeffries is thorough and explains tests and conditions better than any other doctor I have encountered. His extensive knowledge allows him to treat his patients effectively without referring them to specialists for conditions that can be treated by a primary care physician. If you're looking for a dedicated and knowledgeable doctor, Dr. Jeffries is the one to see.Patient Submitted Review
Mar-2024
We really appreciate all of the staff members, they are so helpful very professional and friendly. They are always ready to assist myself and my family with any health related issues. I highly recommend this practice if you are searching for a very professional doctor, and his staff are just the Best!!Patient Submitted Review
Jan-2022
They are the nicest people. You’re always extremely helpful and well mannered. It’s a very family oriented office and I like it very much.Patient Submitted Review
Oct-2021
I have been coming to Dr. Jeffers for the last 13 years and he takes really good care of me and he is very knowledgeable 🥰Patient Submitted Review
Sep-2021
Although I haven’t seen Dr Jeffries for a couple years, he was treating me for (serious) chronic pain, from spinal injuries. The good doctor got me on my way to living life with less pain, and a higher quality of life. Although the practice ultimately sent me to PEMCO, in Centerville. The name PEMCO stands for the “Pain Evaluation + Management Company of Ohio.” I cannot thank doctor Mark enough for getting my pain, and life on a better road thru his treatment !!!Patient Submitted Review
Sep-2021
They are always courteous and have a upbeat attitude to me. The providers listen to your concerns and try to find the answers to your problems. I love it here.Patient Submitted Review
Sep-2021
Really excellent medical care! So thankful you all are able to help people through the pandemic. Love having Dr. Webb as a medical provider!!Patient Submitted Review
Jul-2021
Dr. Webb truly cares about any issue that I may have and takes the time to help resolve them. I highly recommend Dr. Webb he is very attentive and always resolves any issue. I can always get an appointment within a reasonable time frame and any time I have a question or concern the portal has been a great way to message with Dr. Webb and he or Ashley will reply the same day.Patient Submitted Review
Apr-2021
Dr Webb is absolutely the kindest doc I've had in years ! He is so caring and knowledgeable. The office staff are friendly and down to earth ..I highly recommend this practice .Patient Submitted Review
Mar-2021
Everyone in this office is so nice and welcoming. I switched doctors from a different office to Dr Timothy Webb. He was the most thorough doctor I ever met. He went over my concerns and ordered tests to get baselines so that if anything changes we will be on top of it. No doctor has ever checked my pulses in my ankles or checked the alignment of my spine. He was very personable and friendly. He is now gonna be my swiss army knife in my effort to catch the possible cancers that I'm concerned about. I can't convey how awesome he is. He is truly a God send.Patient Submitted Review
Feb-2021
My husband and myself are patients of Carrie Evans. She is thorough and takes the time to listen AND explain everything. We can always get an appt on short notice. Very happy with their carePatient Submitted Review
Oct-2020
Dr Webb was great, helped me out last year with some health concerns I had. Very understanding and great communicationPatient Submitted Review
Jun-2020
The staff is very friendly and quick, I seen the PA Josh and he is one of the best medical professionals I have ever had an appointment with. He takes the time to get to know you, is very thorough, and you can tell he really cares about your health and you as a patient. I am extremely grateful I found this practice to be my primary care facility since moving to Dayton.Patient Submitted Review
Apr-2020
Dr. Russell and her staff are wonderful. They are always prompt and I never sit for long in the waiting room. I very much appreciate Dr. Russell's no nonsense approach to things. She is direct without ever being rude, sympathetic without being sappy, and will tell you exactly what you need to know/do to improve you health.Read more
Patient Submitted Review
Apr-2026
Dr Jeffries is very thorough, I never feel rushed or dismissed. He listens and asks follow-up questions. Excellent Dr and great team.