Patient Submitted Review
Feb-2026
Dr Chandler was attentive,And very well prepared to offer solutions to my concerns. His positive attitude and professionalism was greatly appreciated.
Patient Submitted Review
Feb-2026
My husband saw Dr Chandler and I cannot say enough good things about him. He took the time to listen, did a thorough exam, reached out to Baystate to get a copy of the disc of his MRI so he can see for himself , explained the next step and he genuinely cared. We now have faith that he is going to help my husband and we are so grateful! Thank you Dr Chandler and NEOS!
Patient Submitted Review
Feb-2026
The visit was excellent, the doctor was very nice, he answered all my questions, the staff was very Very nice, I will continue my treatment with this organization, very happy so far, I will recommend this place to my family and friends.
Patient Submitted Review
Feb-2026
Took the time to tell me every aspect, insurance, meds etc. Was very knowledgeable about all the procedures that might help before doing this and is willing to work with my other drs. Great doctor!Patient Submitted Review
Jan-2026
“Dr. Philip J. Chandler was incredibly kind and attentive.He listened carefully, answered all my questions, and made me feel at ease throughout my visit. I've never felt more comfortable discussing my health concerns.
rater8 Verified Patient
Dec-2025
Dr. Chandler is one of the best doctors I have deal with. He takes his time and explains the procedure in detail. I have two more surgeries scheduled with him. I highly recommend Dr.Chandler and his staff. 5 Stars!!Patient Submitted Review
Dec-2025
Dr. CHANDLER is awsome Dr. He listens and addresses all my concerns. My surgical outcome is exactly as promised. I feel very lucky to have to had Dr. CHANDLER as my orthopedic surgeon and would highly recommend him!Patient Submitted Review
Dec-2025
Dr Chandler takes his time with you and answers all your questions, explains what is going to happen with the surgery you’re going to have, and really seems to care. He was very professional.Patient Submitted Review
Dec-2025
Dr Chandler listens to your concerns as well explains your conditions and offers the best options possible, he is very knowledgeable, efficient and professional.Patient Submitted Review
Nov-2025
Attention to the details of my story were treated with respect. I was impressed by the thoroughness of my examination from the technician to Dr. Chandler.Patient Submitted Review
Nov-2025
Dr Chandler was very open, knowledgeable, caring to my son's injuries. This office did not disappoint hospitality. I will definitely make the travel to this office again, as needed and highly recommended.Patient Submitted Review
Oct-2025
THANK YOU, Dr. Chandler! I’m already walking so much further than I have in YEARS! He answers all my questions! We are so lucky to have him in our area!Patient Submitted Review
Oct-2025
When I first went to Dr. Chandler, I was in constant pain. The pain in my leg from my spine issue had gotten so bad I could barely walk.The day of the surgery, everything went smoothly — and the results have been nothing short of amazing. The pain that had taken over my life is gone. Thanks to Dr. Chandler I can walk again without pain, and truly feel like myself. If you’re looking for an orthopedic surgeon who delivers exceptional results, I wholeheartedly recommend Dr. Chandler.Patient Submitted Review
Oct-2025
Today I met Dr. Chandler for the first time. He was welcoming, friendly, and very informative. We made a plan and a follow-up date. I highly recommend him if you have neck and/or spine issues.Patient Submitted Review
Oct-2025
Can’t say enough about Dr. Chandler! He is thorough, concise, easy to understand and pointed us in the right direction. He is A+++ as far as we are concerned👍Patient Submitted Review
Sep-2025
Dr. Chandler is one of the best doctors I’ve ever met. He is extremely knowledgeable and explained everything in detail. His personality alone will make you relax when you meet him. He was recommended by several friends of mine on Facebook and I am happy I took their advice. 5 STARS..Patient Submitted Review
Sep-2025
Dr. Chandler was very attentive and thorough in his examination of me during the time I spent in his office. He made the necessary referrals and I was very pleased with my visit.Patient Submitted Review
Sep-2025
I like Dr. Chandler because he listens. As opposed to forcing me to take a test I didn’t want to take, he allowed me to express my concerns and followed the next steps I wanted to take. He took my advice. Appreciate him for that.Patient Submitted Review
Jul-2025
The visit I had today with Dr. Chandler went very well ! We discussed the next step in my back journey.He was an excellent provider of information,patience and understanding .I am so glad that I found my way into his office.I feel very optimistic about the next step.With sincere thanks … Marsha DrewnianyPatient Submitted Review
Jul-2025
Dr Chandler was great at explaining the process during my injury to healing journey. He took the time to have conversation and showed interest in my concerns. I would absolutely recommend him to anyone who is having back surgery.Patient Submitted Review
Jul-2025
He was great! He really inspires confidence and trust. He’s easy to talk to, gave us all the time we needed, answered all our questions, and I am happy I met him today!rater8 Verified Patient
Jun-2025
Second visit with Dr. Chandler. He always listens to your concerns and conducts an assessment based on what you’ve communicated. He helps his patients find answers to their issues.rater8 Verified Patient
Jun-2025
Dr Chandler provided me with a thorough exam and detailed prognosis for my long standing back problem and took the time to face time with my wife so she could be included in my plan for surgery. My only regret is not having been referred to him years sooner !Patient Submitted Review
Jun-2025
The office personnel are very punctual and professional. I find him to be very honest and vested in my health. He's genuine and never dismissive. I feel very fortunate to have him as my doctor.Patient Submitted Review
May-2025
My experience with the specialist doctor was very well and was very good and he was just so understanding and kind. I just did everything that he was supposed to do as far as a doctor and help me along this journey so I thank you and I think all his staff as wellrater8 Verified Patient
May-2025
Doctor Chandler was extremely patient with all my questions and went over everything that I had asked him. He didn't try to rush me , he explained everything that was going on with my vertebrae fracture. He was so understanding & kind! I really felt comfortable with him! Thank youPatient Submitted Review
May-2025
Office staff was very nice & helpful. Dr Chandler was very thorough and explained everything he felt needed to be done. He listened to everything I said and I felt heard regarding my pain for the first time in 2 months.Patient Submitted Review
May-2025
Was my first visit with Dr. Chandler today, I was very impressed. He was a great listener and made me feel very comfortable. I left the visit with a wonderful feeling that all would be well and we would find out how to fix my situation together.Patient Submitted Review
May-2025
Dr. Chandler was very pleasant and explained my X-rays clearly. He listened and recommended I get an MRI to get a more complete look at my cervical spine. The appointment call was in about an hour and I have an MRI scheduled for this Thursday. I have another appointment to discuss my MRI in JunePatient Submitted Review
Apr-2025
Dr. Chandler is a very caring and thoroughly knowledgeable physician. He not only took care to perform the surgery needed for my crushed nerve canal, but has been helpful with all questions and concerns during the recovery.Patient Submitted Review
Apr-2025
Didn’t have to wait long read my X-ray explained everything to me gave me suggestions was honest with me even if it was difficult for me to hear great Dr very kind and professional. I recommend him to all.rater8 Verified Patient
Apr-2025
A great Doctor/surgeon, who truly cares about his patients. He takes the time to listen to his patients. He did my neck surgery and was amazing. I healed beautifully with minimal scarring. He’s the only one that I would trust to operate on me! Highly recommend Dr Chandler!rater8 Verified Patient
Apr-2025
Dr. Chandler was thorough and a pleasure to have as a provider. Some surgeons are phenomenal in the OR but lack bedside manners but not THIS ONE! Dr Chandler excels in both aspects!Patient Submitted Review
Mar-2025
Dr. Chandler took immediate action and did imaging right from the start. He spent the time to make sure I understood the muscles in my neck and how they work. He was extremely thorough and provided everyday techniques to help improve my strength and overall discomfort.Patient Submitted Review
Mar-2025
(Translated by Google) Very good experience and good medical service, very grateful for all the support provided. Thank you, blessings! (Original) Muy buena experiencia y buen servicio medico muy agradecida por todo el apoyo brindado Gracias Bendiciones!!!!!!Patient Submitted Review
Mar-2025
Dr. Chandler was great, but I want to give a shout out to Moniqua at the information window as you enter NEOS. Without her actually listening to me and making a few phone calls, i don't think i would have been seen. Thanks MONIQUA! Sorry if i misspelled your name.rater8 Verified Patient
Mar-2025
Dr Chandler is an amazing person. He has a great bedside manner. He is very knowledgeable and takes great care of his patients. He is kind and takes the time to listen to his patients. He fixed my cervical spine issues and I feel better than ever. Highly recommended!Patient Submitted Review
Mar-2025
Dr. Chandler was attentive when I asked him for 5 minutes to describe illnesses I have that are only tangentially related to my spine. Then, after reading over my own intake comments, he brought me up to my X-Rays. He invited me over to the screen, and proceeded to point out exactly where my pain symptoms are likely originating. He also did a thorough physical exam of areas where I am feeling pain. He concluded with me. We put together a plan. I was 100% satisfied with moving forward with Dr. Chandler. He’s great! 👍🏻rater8 Verified Patient
Feb-2025
Dr.Chandler is great Doctor and he takes the time to answer all of your questions in detail. He listens to your concerns without making you feel like he’s in a hurry to move on to the next patient. This makes the patient feel comfortable and at ease. I would highly recommend him to family and friends 😊Patient Submitted Review
Feb-2025
Great Dr answered all my questions explained my results. Very professional no waiting got me taken care of and out of there in no time. I recommend him to anyone with back painPatient Submitted Review
Feb-2025
First visit with Dr. Chandler, he answered my myriad of questions, showed the X-rays & explained them, didn’t feel rushed, gave me options, and listened to my concerns, I would definitely recommend him.rater8 Verified Patient
Jan-2025
He doesn’t make you feel rushed during your appointment, he listens to your concerns and also is extremely personable. I have great faith in this doctor !!!!!Patient Submitted Review
Jan-2025
Dr Chandler and his staff are very professional, caring and supportive to your needs. He takes his time answers all your questions alleviates your fears and concerns about what may happen and gives you all the possible outcomes to your treatment.Patient Submitted Review
Jan-2025
Dr. Chandler and his staff are the very best. Helpful; compassionate; professional; extremely knowledgeable; very patient and excellent listeners, which is so important. Dr. Chandler never rushes a patient. He makes direct eye contact with you, while he responds to your every question. He thoroughly explains your options and then details every one you might inquire about. You can't do any better. There aren't enough superlatives, for this guy. AND...he has a great sense of humor, too. Where have you seen that, lately??If you need great spinal orthopaedic care, you simply cannot do any better, than Dr. Chandler. SIX stars!!rater8 Verified Patient
Dec-2024
Dr, Chandler has been very attentive and patient with my mom. He has been an active listener and engages with his patients directly and looks you in the eye.Patient Submitted Review
Dec-2024
Dr. Chandler always spends enough time with you to explain everything about your condition and then allows you to voice any concerns or ask any questions you may have. He has an excellent “bedside manner”, is friendly and pleasant to be with. He is competent and is very informative.Patient Submitted Review
Dec-2024
Dr. Chandler is wonderful Doctor he listen to me , very professional never felt like he rushes me out and I can talk because I need explanation to everything he make sure I understand everything . Everyone in the office are all amazing . I have nothing bad to say, so happy to be a patient of Dr.Chandler I highly recommend , Dr.Chandler goes above and beyond .rater8 Verified Patient
Dec-2024
Kind, caring and compassionate. Dr Chandler is direct which I prefer he is certainly very knowledgeable and takes the time to answer questions. Dr Chandler is clear, honest and helpful. I like visiting with Dr ChandlerPatient Submitted Review
Nov-2024
It's been 4 months since Dr Chandler did my lumbar spine inter body fusion surgery and I'm so glad that it was him that did it. Before and after the surgery he answered all my questions and gave me a step by step of what was going to take place during the surgery and what it will be like afterwards. (Lord knows I was scared) But he made me feel at ease especially the day of surgery along side the people that were assigned to me. Dr Chandler is very professional and kind and definitely knows what he is doing. I'm able to walk now with no pain, I'm standing upright with no issues, I can cough and sneeze. Without bracing myself. I thank GOD for Doctor's like Chandler. I'm literally pain free after 8 months of pain.Patient Submitted Review
Nov-2024
Dr.Chandler and his staff are amazing,treat patients with respect and they lessen to you .He explains everything the you can understand. Happy with my visit.Patient Submitted Review
Oct-2024
Dr. Chandler and his staff are wonderful. Very thorough, they took their time asking and answering questions even though the office was very busy. He explained everything making sure we understood what he was saying. Also the office building was very clean.rater8 Verified Patient
Oct-2024
Very professional! Very knowledgeable! After my first meeting with him , I am very impressed and confident in his skills to repair my back ! I know I made the right decision !rater8 Verified Patient
Oct-2024
The whole staff in the office has been wonderful. They show compassion and a real interest in getting you well . Dr chandler is great easy to talk to and answers all your questions. He performed surgery on me and showed me the before and after and I am 100% again I am just so happy and not in pain anymore . I wish I could have started out with their group instead of the way I had to start it out through my primary care doctor but unfortunately due to insurance and all the baloney and red tape you have to go through to get to see the right doctor so you can get well again it's so difficultPatient Submitted Review
Oct-2024
Dr. Chandler treated my wife for a double vertebrae fracture. He was instrumental in her recovery, by prescribing the right treatment. We highly recommend him.Patient Submitted Review
Sep-2024
Dr Chandler was very attentive to me and my issues. I’ve been having neck pain and upper arm pain. After doing a few tests he determined that my arm pain was some kind of impingement. He was able to get me scheduled with the shoulder doctor while I was there.Patient Submitted Review
Sep-2024
Dr. Chandler takes time to listen and ask questions. He will help you find the appropriate treatment(s) for your injury and pain. He will make you feel comfortable to address all of your concerns and confident that he will help you find a solution.rater8 Verified Patient
Sep-2024
Very nice gentleman, answered all my questions for today , and explained that he will also go over my MRI step by step after it’s done :-) I’d recommend Doctor Chandler to everyone:-))))Patient Submitted Review
Sep-2024
Very nice guy very professional made me feel very comfortableTook time to explain everything to me and listen to all my concerns would highly recommendrater8 Verified Patient
Jul-2024
He listened well,sympathized with me,and offered me good directions as to the next steps. Very personable doctor and am grateful to have him helping me .rater8 Verified Patient
Jul-2024
Dr Chandler was kind, friendly And took the time with me. He explained what was wrong and showed me. My mind is at peace right now. I've been waiting for answers for months. Now I know what's happening.rater8 Verified Patient
Jun-2024
He’s a great doctor any problems I have. I will go see him first and then he will tell me how bad off I am and what I need to do. I really trust his opinion and value him. He’s a great surgeon. He did surgery on my neck three months later, I’m doing fabulous.rater8 Verified Patient
Jun-2024
Dr Chandler was very informative on answering our questions and concerns, pleasant conversation and felt more at ease concerning the up coming surgery.Patient Submitted Review
Mar-2024
Dr Chandler has been handling my lower back spine injury. He has been excellent in addressing the issues and explaining them to me. He is the best choice if you need someone that is professional, great bedside manner and the best in his field.Patient Submitted Review
Feb-2024
He was very thorough in prior to after surgery , available with my concerns days following surgery and made time for me to come in as an emergency visit.Patient Submitted Review
Feb-2024
Dr. Chandler puts you at ease. He's extremely knowledgeable and knows exactly what to do to help you. I feel confident in his decision making. He also explains things so that you can understand them.Patient Submitted Review
Jan-2024
Dr Chandler was great and addressed all of my concerns and made me feel like they mattered. He spent ample time explaining my condition and possible ways to ameliorate it. I would highly recommend him.rater8 Verified Patient
Jan-2024
Dr Chandler spoke in terms that were easy to understand and was extremely thorough when going over xrays and paperwork. He listened and provided very thoughtful feedback.rater8 Verified Patient
Dec-2023
Dr. Chandler took time to explain everything that was going on. He explained why he was referring me to Sports Spine and Med.. Also that he would continue to see me once the MRI was done and after I received my shot from Sports and Spine. I did not feel rushed and just another money case within the office. The entire office was cordial and polite in every respect.Patient Submitted Review
Dec-2023
Dr. Chandler is so professional and thorough yet friendly and compassionate. I was very confident he would address my medical needs and provide the necessary steps that would be taken to correct every aspect of my situation. His prognosis and recommendation for Physical Therapy was the appropriate solution. I feel great! Thanks to Dr. Chandler and his pleasant staff!Patient Submitted Review
Nov-2023
Fantastic visit with Dr. Chandler. He came in and went over the injury imaging with me. We did some strength & motion movements and also we went over some simple exercises and stretching movements to continue treatment and as I assumed everything was going in the right direction. His description of everything was easy to understand and I did not have any other questions after we talked for a few minutes.Patient Submitted Review
Nov-2023
Dr. Chandler was efficient, knowledgeable, compassionate, competent and kind. I loved his overall demeanor! He is a great asset to the NEOS organization! 10/10 recommend. Thank you Dr. Chandler With Gratitude, Qua Smithrater8 Verified Patient
Oct-2023
He cared about being sure of the root cause for my pain. He is also a great listener. I'm looking forward to partnering with him on my road to recovery.Patient Submitted Review
Sep-2023
Very knowledgeable. He listened. I saw two Doctors in Florida who dismissed me with back arthritis and sent me to physical therapy. Dr. Chandler came up with a treatment plan and did not dismiss me with an explanation of arthritis. Its easy to look at ex rays and give a quick diagnosis and not treat the problemPatient Submitted Review
Sep-2023
Excellent! Dr. Chandler has a calm demeanor and put me at ease right away. He's very knowledgeable and helped me when another doctor at another practice couldn't. He explained everything and planned a followup to make sure the treatment was working. Thank you Dr. Chandler!rater8 Verified Patient
Sep-2023
I was very impressed with my first visit with Dr. Chandler. Communication, understood, and explained my concerns of my situation gave me certainty with hope. Thank youPatient Submitted Review
Mar-2023
Dr. Chandler is amazing! He is knowledgeable, caring, and personable. He listens to you and you feel as if you are his only patient. Both my husband and I highly recommend him…a perfect addition to an already wonderful staff at NEOS!Patient Submitted Review
Mar-2023
Very good Doctor that knows how the body structure works. You’ll get a hands on to determine where you hurt or are weak. That’s when he can recommend and fix the problem. Very personable and a great personality. No problem recommending Doctor Candler whatsoever.Patient Submitted Review
Feb-2023
Nice doctor. Very personable, answered my questions, went to the test that we had to do arrange for pain block which we are trying, I find him to be caring and compassionate and very easy to communicate withPatient Submitted Review
Feb-2023
It was my first time meeting Dr Chandler. I was impressed with his knowledge, bedside manner, and interest in my care. I did not feel rushed, that’s important. He came up with a treatment of care that I was highly satisfied with. I strongly recommended Dr Chandler.Patient Submitted Review
Feb-2023
The visit with Dr. Chandler was very satisfactory. He got the Xrays immediately, was clear and detailed about the problem. Indicated next steps. He talked fast with lots of details so I was glad to have my efficient daughter with me, who wrote it all down.Patient Submitted Review
Jan-2023
Dr. Chandler exuded knowledge and compassion throughout my appointment with him. He seems to be a great listener and tries to make himself available for his patients. I could have done without him asking if I had children and immediately saying my problem probably wasn’t related to my back but his explanation made it make more sense to me. I would definitely recommend him.rater8 Verified Patient
Jan-2023
Dr. Chandler is a very professional doctor with a wealth of information. He takes his time and has answered my questions throughly and I have appreciated that. I would certainly recommend him to anyone.rater8 Verified Patient
Jan-2023
Dr. Chandler is wonderful - a fantastic addition to an already excellent facility. He takes his time to explain everything and made me feel like I was his only patient - a rare quality (except for at NEOS) for a lot of doctors these days.rater8 Verified Patient
Jan-2023
Dr. Chandler saw my elderly father for a spine fracture. He took time to explain dad's condition in plain english, and went above and beyond to put him (and me) at ease. I can't thank him enough for the time he spent and compassion he showed towards my father and I.Patient Submitted Review
Jan-2023
Aside from the wait Dr. Chandler was extremely helpful personable and made me feel heard and understood. He took the time to explain my X-ray photos and where he thought the issue may lie. He did all this all while taking his time even though it was almost 5pm in a Friday he did not rush with me or made me feel like he wanted to hurry up and get out of there like alot of practices do towards the end of the day. He was great with allowing me to be part of my tx plan and being open to what I wanted to do moving forward. Overall it was a great quality experience.rater8 Verified Patient
Dec-2022
Nice person very informative, very personable, went over my test told me what was more than likely the problem scheduled my MRI, no problem whatsoever with him being my physician pertaining to my spine I would definitely recommend himPatient Submitted Review
Dec-2022
Dr Chandler was pleasant, caring, & thorough in searching for the cause of my pain, offered a cortisone injection an PT for treatment an a followup visit if I still had pain. I would definitely recommend him.Patient Submitted Review
Apr-2021
Dr. Chandler performed a Bicep Tenodesis on my left shoulder and was very informative and upfront about the procedure. Such a friendly guy. Easy to talk to and answers questions with detail. Such a great surgeon and will be missed At BACH.Patient Submitted Review
Aug-2020
After 8 year of not really being able to feel two fingers and the lose of strength in my left Dr. Chandler perform a cubital tunnel transposition on my left elbow back in June, which was a complete success. I am fully recovered now with full feeling, function and strength in my hand again. He is extremely passionate and detailed on what the right course of action to take in each situation. I would highly recommend him to anyone who is looking for a caring and knowledgeable surgeon.Patient Submitted Review
Jul-2020
Dr. Chandler performed my ankle arthroscopy. He articulated everything that was going to be done in a very clear and concise manner. Whenever I had questions he was more than happy to answer and expound upon them in order to build and foster confidence with myself as a patient.Patient Submitted Review
Jun-2020
Dr. Chandler did my Achilles rupture repair. Discussed treatment plan on a Monday, and I had surgery the very next day. No complications. Everything was as discussed. Dr. Chandler was very thorough and timely. Much appreciated!!Patient Submitted Review
May-2020
Dr. Chandler did a hardware removal and was extremally professional, he took the time to explain the procedure and what to expect during recover. I highly recommend him to anyone.Patient Submitted Review
Apr-2020
Dr Chandler was amazing to work with. I had an an achilles tear and I am almost back to 100% at about the 6 month mark. He was very accessible and available and that made the difference.Patient Submitted Review
Dec-2019
Dr. Chandler is great; I’ve had a few shoulder injections with him and he’s the most personable provider I’ve had. He spends your appointment with you, not looking at the computer, and walks you through your options.Read more
Patient Submitted Review
Mar-2026
Ive liked the experience Ive had with Dr. Chandler from the beginning. He takes the time to explain the process and is responsive to your needs and considerate of your circumstances.