The reviews listed below were collected independently of Citizen Advocates through rater8. Each review represents an authentic and verified patient experience.
Melissa is truly an asset to this facility. She is the reason my child still is with citizen advocate. She is the best of the best, and always has the best interest of the client. Makes it a comfortable space, and very easy to communicate with. Truly does an amazing job at what she does and was made to do this job! I can’t praise her and her skills enough!!
(2 weeks ago)
Sep-2026
Incredible human. Amazing therapist. Attentative. Understanding without judgement. I could go on and on. She gave me the tools to love and enjoy life again
(2 months ago)
Jul-2026
She very knowledgeable and caring and compassionate and helpful and gives great advice.i would recommend her to who ever need someone to help them out
(3 months ago)
Jun-2026
Massena Behavioral Health Clinic
16 Phillips Street Massena, NY 13662
Melissa Hayes, LMSW, is a Licensed Master Social Worker at Citizen Advocates.
Melissa is truly an asset to this facility. She is the reason my child still is with citizen advocate. She is the best of the best, and always has the best interest of the client. Makes it a comfortable space, and very easy to communicate with. Truly does an amazing job at what she does and was made to do this job! I can’t praise her and her skills enough!!
Incredible human. Amazing therapist. Attentative. Understanding without judgement. I could go on and on. She gave me the tools to love and enjoy life again
She very knowledgeable and caring and compassionate and helpful and gives great advice.i would recommend her to who ever need someone to help them out