The reviews listed below were collected independently of OrthoArizona through rater8. Each review represents an authentic and verified patient experience.
Informative and friendly. Will highly recommend. She explained the cause of my symptoms in a detailed way. It makes sense now and I know how to move forward to improve. Thank you!
Oct-2024
Took very good care of me and was very personable.I trust her ability and would not hesitate to back to her.
Oct-2024
VERY SWEET & VERY THOROUGH
Sep-2024
Professional - Knowledgeable - Good communication skills - Through - all while being delightful to be with.
Aug-2024
very thorough
lso considerate
Aug-2024
Theresa seemed to be very thorough and knowledgeable, and she was personable.
Aug-2024
Theresa was very knowledgeable and explained things to us very well. We felt very comfortable with her care!
Aug-2024
Theresa was professional and kind. She checked my foot carefully, thoroughly took time to explain what she saw and gave me feedback with specific suggestions as to what I should do. She recommended I make another appointment and asked that I keep a "journal" of what I was experiencing to bring in the next time I came in so we could discuss it. She was very kind and observant. 5 stars for her!!!
Jul-2024
Theresa took time to get the full picture of my injury as well as my needs going forward. I so appreciate that she did a thorough evaluation of my ankle/foot injury, including a review of previous x-rays, and she actually listened to me when I explained what I needed/hoped to occur in my recovery. It is rare that a provider truly listens to you and recommends a course of action based on that as well as the evaluation of the injury. Thank you!
Jul-2024
Knowledgeable and very helpful.
Jun-2024
Always pleasant to deal with and explains to my liking.
Jun-2024
Very detailed and explained what was going on with the joint.
Jun-2024
She was thorough, honest, professional and friendly. Took the time to listen to me and answer all of my questions. Hard to find Drs you trust these day. I liked her a lot.
Jun-2024
Very friendly and knowledgeable
Jun-2024
After seeing 2 podiatrists and one chiropractor to no avail, Theresa diagnosed my problem in a few minutes. Very smart!
Jun-2024
Theresa is PHENOMENAL! She listens and is super kind. She also knows her stuff and then some. She's also easy to talk to and easy to understand. We've always felt comfortable with her and known we are in good hands. I would give her 10/5 stars if I could.
Jun-2024
Friendly and very knowledgeable
May-2024
Very personable and professional
May-2024
Caring and knowledgeable PA.. really like Theresa,
May-2024
Theresa is fantastic! She’s very knowledgeable, and I feel very comfortable with her evaluation and opinion. It’s wonderful that Dr. Lake has someone so competent who works with him! I have had fantastic care from both Theresa and Dr. Lake!! They are amazing!!
May-2024
Very thorough when explaining my issue
Apr-2024
Very knowledgeable, pleasant, patient & listens, answers all questions.
Apr-2024
Theresa was very personable, professional, and great at explaining the nuances of ankle sprains. Excellent overall experience!
Apr-2024
Very thorough. Provided excellent review and assessment. Treatment was effective.
Mar-2024
Friendly, thorough, great bedside manner
Mar-2024
Great visit ….very knowledgeable and helpful 👏👏
Feb-2024
Enjoyed her very much, very knowledgeable.
Feb-2024
Very thorough, made sure all of my questions were answered.
Feb-2024
teresa was very thorough and explaining all surgical procedures. And answering all my questions.
Feb-2024
She is a very nice person very knowledgeable.
Feb-2024
Theresa is the best
Feb-2024
Very friendly and knowledgable
Feb-2024
She was very kind and helpful.
Feb-2024
Had to wait 45 minutes in the room.
Feb-2024
Got a gel injection for my arthritic knee. She did very well and also answered my other questions patiently and thoroughly. Thanks Theresa!
Jan-2024
Very knowledgeable and helpful. takes the time to ask and answer questions.
Jan-2024
I will NOT ever schedule with Theresa Koppal again.
Theresa does NOT seem to be positive asset to Dr Lake's team.
Nice lady, but seems not well trained.
Biggest negative was insensitivity and lack of concern about using same needle to inject foot 2 times -first time injected not where needed - resulting in blood dripping from injection. Removed needle, exposing needle to air and her hand, then re-injected, wiping excess blood.
Perhaps I am overly cautious, but am post OHS with replacement valve- cardiologists have advised caution about procedures re injections/ blood. Using same needle for 2nd injection, after exposing to air /hand caused me concern about potential bacteria being injected 2nd time.
Jan-2024
Very friendly; patient and through.
Jan-2024
helpful and professional
Jan-2024
Theresa was great!
Jan-2024
Very good with information.
Jan-2024
Theresa was so thorough and attentive to my son and his issues.
Jan-2024
She is very thorough and explains everything that needs to be done.
Jan-2024
Always friendly, informative, I don’t feel rushed.
Dec-2023
Very knowledgeable and kind
Dec-2023
Very thankful for Theresa! Patient, thorough, supportive. Means alot!
Dec-2023
Theresa Koppal is very high on my list of preferred Physicians. She is professional, knowledgeable, responsive, compassionate and likable. Important attributes desired for my cares.
Dec-2023
Dr.Lake was great
Dec-2023
Very knowledgeable about my condition
Nov-2023
I am always glad to visit with her. She gives me current info about my healing from my surgery.
Nov-2023
I have had the pleasure of having numerous post op visits with Theresa & she is always kind, knowledgeable & professional! I always feel listened to & cared for by her & all of the staff at Dr. Lake's office.
Nov-2023
She is amazing, always taking time to answer my questions and make sure I understand. Always kind and warm and make sure my fears have been addressed.
Nov-2023
Professional, thorough, explained things clearly. Empathetic as well
Nov-2023
Very knowledgeable and helpful.
Nov-2023
Very personable
Oct-2023
She provided excellent patient care. She was caring and asked and answered questions.
Oct-2023
Theresa is the best...always has the answers, and is very patience.
Oct-2023
Professional and personal at the same time 👍
Oct-2023
Patience, friendly and informative.
Oct-2023
Personable and knowledgeable. I appreciated her friendly and professional bedside manner.
Sep-2023
Theresa was nice, but I did not feel like I left the appointment very happy just due to the way she presented information to me. I felt like I wasted time coming out to the appointment and I was more anxious than before.
Sep-2023
Theresa has been wonderful to work and with an open ear to all questions. Very processional.
Ortho Az has a great team in this department.
Sep-2023
Great at providing information and alternatives
Sep-2023
Exceptional physician. Great communication and eye contact. Made me feel heard about my concerns and has addressed every aspect of my care for best results
Aug-2023
Thank you for listening and the great care.
Aug-2023
Theresa, was professional and efficient.
Aug-2023
Theresa has a great bedside manner! She is also very knowledgeable about orthopedics and I have all the confidence in her expertise.
Aug-2023
Theresa was very personable & told me to let her know how my left foot in 6 week was doing... I might need a MRI if it continues to hurt.
She was able to inform me what the next steps were towards recovery after my surgery. Explained to me the healing process and what’s going to happen from their end and mine. Made me feel appreciated knowing I have her on the team helping me recover
Aug-2023
Theresa is great! She is very knowledgeable and always has a smile on her face.
Aug-2023
1.-, I’m wait 48 minutes for her
2.- I’m to her who long wait , and She say it’s option to you wait or leaving
3.- she said do you need support in you arch do you buy here or buy in Amazon more cheeped it’s the same , never I’m go again whit her
Aug-2023
Theresa cares about her patients and always is there to answer any questions that you may have
Aug-2023
So kind and professional
Aug-2023
Very thorough and helpful answering questions.
Jul-2023
Very pleasant and easy to talk to and explained everything so that I understood.
Jul-2023
Never even got to see Theresa as there were too many patients. Instead, saw someone else from the care team. It seems they stack up patients and don’t allow enough time for individualized care.
Jul-2023
Very good at explaining what was going to be done and answering questions
Jul-2023
Great communication.
Jul-2023
Theresa is very knowledgeable and took her time answering all of my questions.
Jul-2023
Teresa was very friendly, very informative, and she had a beautiful smile.
Informative and friendly. Will highly recommend. She explained the cause of my symptoms in a detailed way. It makes sense now and I know how to move forward to improve. Thank you!
Took very good care of me and was very personable.I trust her ability and would not hesitate to back to her.
VERY SWEET & VERY THOROUGH
Professional - Knowledgeable - Good communication skills - Through - all while being delightful to be with.
very thorough lso considerate
Theresa seemed to be very thorough and knowledgeable, and she was personable.
Theresa was very knowledgeable and explained things to us very well. We felt very comfortable with her care!
Theresa was professional and kind. She checked my foot carefully, thoroughly took time to explain what she saw and gave me feedback with specific suggestions as to what I should do. She recommended I make another appointment and asked that I keep a "journal" of what I was experiencing to bring in the next time I came in so we could discuss it. She was very kind and observant. 5 stars for her!!!
Theresa took time to get the full picture of my injury as well as my needs going forward. I so appreciate that she did a thorough evaluation of my ankle/foot injury, including a review of previous x-rays, and she actually listened to me when I explained what I needed/hoped to occur in my recovery. It is rare that a provider truly listens to you and recommends a course of action based on that as well as the evaluation of the injury. Thank you!
Knowledgeable and very helpful.