The reviews listed below were collected independently of Advanced Urology Institute through rater8. Each review represents an authentic and verified patient experience.
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Knowledgeable, friendly, professional. Explained the issue clearly. Highly recommend!
This is not about Tamara, this is about communication with your office. It is horrible! I spent six hours on the phone the day before my appointment. I spent two hours on the phone the day of my appointment and never once was I able to talk to anyone The day before and the day of my actual appointment. Apparently all who were or should have been involved had to hit a button on the computer to see if I got my blood work from quest diagnostics. The day of my appointment and during my appointment today was the day they got my blood results. There should be someone there whether it be myself or someone else should be able to talk to if they have questions during all your business hours. This is the third time this has happened. One of my visits I could not get a hold of anyone because I had no idea why I was going there? Dr. Riviera himself apologized for the inconvenience and I had to reschedule because I could not talk to anyone in the office the day before that appointment Thank you!
Tamara took time to answer all my questions, with excellent explanations.
Tamara is wonderful, has knowledge and very personal.
Excellent staff appointment was on time. Was very pleased with appointment. Felt i was on same page
Not only did Tamara take the time to explain everything but she was responsive to my follow up email questions and concerns
Tamara provides excellent care
She spends good time with me and answers all my questions… can’t ask for more
Tamara is excellent. Extremely knowledgeable and intelligent.
Answers any questions, not rushed!