Melissa Mol-Pelton, PA

New England Orthopedic Surgeons

Orthopedics

Springfield, MA

The reviews listed below were collected independently of New England Orthopedic Surgeons through rater8. Each review represents an authentic and verified patient experience.

Always, always, always listens and is responsive to patient concerns. Explains clearly what the issue is and provides the best solution for positive outcomes.

Aug-2025

Good

Aug-2025

Very attentive, courteous and knowledgeable!

Aug-2025

Loved Melissa! She wasn’t rushed and went over my test results thoroughly and gave me time to ask questions. I would definitely see her again if needed.

Aug-2025

She did a great history and physical. Very personable and very thorough. I was very impressed with her care. My only concern is that I thought that she was going to call me in a script for medrol and for a muscle relaxer. My pharmacy has not received it . I called NEOS this morning and after waiting a while , I clicked to request a call back. After not getting a call back for an hour, I called again at 11:15 and a recording informed me that they are on a lunch break and I should call back at 1!!!! Who takes 1 hour and 45 minutes for lunch?? I realize that this is not Melissa’s fault, but this is no way to run a medical practice.

Aug-2025

She was very thorough and very patient. She addressed all of my concerns.

Aug-2025

She was very personable and knowledgeable about my injury

Aug-2025

She was pleasant and caring. Covered everything I needed to know and my options

Aug-2025

Very informative and knowledgeable about spine. Very personable. Felt very comfortable discussing health issues with her.

Aug-2025

Very through, professional, courteous explained very clear thank you

Aug-2025
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