Melissa Mol-Pelton, PA

New England Orthopedic Surgeons

Orthopedics

Springfield, MA

Most recent review: Sep 17, 2025 Recent
The reviews listed below were collected independently of New England Orthopedic Surgeons through rater8. Each review represents an authentic and verified patient experience.

Super friendly and super professional…answered all our questions in detail an I didn’t feel rushed at all

(1 month ago) Sep-2025

Excellent, thorough, personable, competent, prepared - read my chart & X rays ahead of time. I will see her again! Delightful!

(1 month ago) Sep-2025

Always, always, always listens and is responsive to patient concerns. Explains clearly what the issue is and provides the best solution for positive outcomes.

(2 months ago) Aug-2025

Good

(2 months ago) Aug-2025

Very attentive, courteous and knowledgeable!

(2 months ago) Aug-2025

Loved Melissa! She wasn’t rushed and went over my test results thoroughly and gave me time to ask questions. I would definitely see her again if needed.

(2 months ago) Aug-2025

She did a great history and physical. Very personable and very thorough. I was very impressed with her care. My only concern is that I thought that she was going to call me in a script for medrol and for a muscle relaxer. My pharmacy has not received it . I called NEOS this morning and after waiting a while , I clicked to request a call back. After not getting a call back for an hour, I called again at 11:15 and a recording informed me that they are on a lunch break and I should call back at 1!!!! Who takes 1 hour and 45 minutes for lunch?? I realize that this is not Melissa’s fault, but this is no way to run a medical practice.

(2 months ago) Aug-2025

She was very thorough and very patient. She addressed all of my concerns.

(2 months ago) Aug-2025

She was very personable and knowledgeable about my injury

(2 months ago) Aug-2025

She was pleasant and caring. Covered everything I needed to know and my options

(2 months ago) Aug-2025
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