The reviews listed below were collected independently of University Orthopedics through rater8. Each review represents an authentic and verified patient experience.
Madison was friendly and concerned and identified the complications of the ailment and provided treatment for relief. The facility is very accessible for emergency services.
(3 days ago)
Jan-2026
OMG! She was awesome. So relaxed to speak with, very calming, professional and efficient. What a first visit to Ortho Direct. Everyone (Madison, Joanna. And the X-Ray tech) were incredibly nice and so caring. Would very highly recommend. I left there feeling better about my knee issue as well as more calm about what the future holds. Please let Madison know I was so pleased and impressed with her care.
(5 days ago)
Jan-2026
Kind, respectful and personable
(2 weeks ago)
Dec-2025
She was very pleasant concerned about my issue I think she was great no problems at all
(1 month ago)
Dec-2025
Madison Wiggin is the perfect example of the kind of care and attention provided by all of those I encountered during my visit. She was attentive, insightful, and specific which inspired confidence that sent me out the Door feeling very good about both my treatment and my overall health. Thank you!
(1 month ago)
Dec-2025
Very thorough and caring
(1 month ago)
Dec-2025
Very friendly and helpful.
(1 month ago)
Nov-2025
She answered all my questions and double-checked my x rays.
I was seen promptly and appreciated the reassurance.
(2 months ago)
Nov-2025
Madison was great answered all my questions. Well without hesitation overall, it’s a great place to go to. They are all very professional.
(2 months ago)
Nov-2025
Madison was very nice and thorough. Highly suggested this facility to anyone.
Madison was friendly and concerned and identified the complications of the ailment and provided treatment for relief. The facility is very accessible for emergency services.
OMG! She was awesome. So relaxed to speak with, very calming, professional and efficient. What a first visit to Ortho Direct. Everyone (Madison, Joanna. And the X-Ray tech) were incredibly nice and so caring. Would very highly recommend. I left there feeling better about my knee issue as well as more calm about what the future holds. Please let Madison know I was so pleased and impressed with her care.
Kind, respectful and personable
She was very pleasant concerned about my issue I think she was great no problems at all
Madison Wiggin is the perfect example of the kind of care and attention provided by all of those I encountered during my visit. She was attentive, insightful, and specific which inspired confidence that sent me out the Door feeling very good about both my treatment and my overall health. Thank you!
Very thorough and caring
Very friendly and helpful.
She answered all my questions and double-checked my x rays. I was seen promptly and appreciated the reassurance.
Madison was great answered all my questions. Well without hesitation overall, it’s a great place to go to. They are all very professional.
Madison was very nice and thorough. Highly suggested this facility to anyone.