Lauren Zenker, PA

Very good listener.

Very professonal and compassionate.

Nice n explain everything

She is very thorough and has an excellent way of communicating so that everything was easily understood.

Very professional, and wonderfully understanding

Her manner was very professional and reassuring. I felt positive about my options when I left.

Super nice and she listens to what pain you're going through.

Very nice and helpful

She is very easy to talk to about your medical issues.

Great

Lauren Zenker is a very caring professional, whose knowledge inspires the patient's confidence in her.

Very thorough and helpful. Great patient interaction.

Easy to talk to—did not rush me and seemed genuinely concerned!

Very professional and friendly.

Great PA. Very knowledgeable and highly qualified for your care at Orthopedic NC.

Lauren is very caring and thorough. She explains treatment options very well. Always enjoy an appointment with her!

Lauren was so knowledgeable and helpful. She listened to all my concerns and answered my questions. She referred me to bone health clinic for additional treatment.

good judgement, easy to understand

Ms Zenker was very informative. She answered all our questions and addressed a couple of concerns expressed. She was very professional and courteous.

Friendly, informative, thorough.

Lauren is excellent. Very knowledgeable and professional. She is patient and asks and answers questions. Highly recommend her.

Very nice and professional.

She was wonderful! Very informative and described everything very well and made me feel very confident in her diagnosis.

Very nice and right to point.

Excellent. Very professional and informed.

Dr Lauren is wonderful. So calm and understanding and so easy to talk to. She’s so smart and very intelligent Sandra Bridgers

Lauren was great! Listened to me and offered options and scheduled appropriate future treatment options s

Lauren was awesome. Very knowledgeable and professional and was attentive to my needs today.

Caring and knowledgeable

Very helpful and attentive

Very pleased with visit today. All my concerns were taken care of

Lauren consistently demonstrates exceptional qualities in her role as a healthcare provider. Her caring nature shines through in every interaction with with me as a patient, showing genuine empathy and compassion towards my well-being. She goes above and beyond to ensure I feels supported and valued. In addition to her compassionate approach, Lauren upholds the highest ethical standards in all aspects of her work. She demonstrates unwavering integrity and honesty, earning my trust and respect. Her commitment to ethical practices should serves as a model for others in the healthcare field.

Very pleasant, explained things clearly

Was very concerned about my situation. Even when it came to the cost wise was telling me my best option to go with and wanted to the best care for my needs.

Great experience for me and my son !!

Very good at her profession

Lauren is fantastic. She is patient and thorough. Highly recommend.

Very attentive. Discussed symptoms and options.

She is very sweet, very compassionate and doesn’t mind taking the time for your concerns or any questions I have. I love her I think she’s great.♥️

Always pleasant & informative.

Very understanding and helpful. Did not make me feel rushed, addressed all of my concerns and implemented steps to begin my course of care.

Very caring and attentive to my issue

Excellent provider!

Compassionate and friendly Shows Concern

Lauren has always shown her professionalism by knowing my history and answering any questions I have.

I'm

Appreciate her help order injections in right place, to help with pain

I really enjoy my visit with her she calmed the fears I had about what was going on with me it was a real pleasure having her as my doctor she was very professional very if there were ten stars I would give her all ten

Pleasant and professional. Great job!

She is knowledgeable, informative, thorough and patient. In short she is Great!

Very nice and professional Love the way she treats her patients

Very nice and helpful. Answered all my questions.

She was extremely helpful and listened to my concerns and very helpful and professional a wonderful young woman

Extremely caring, took time to understand my needs and discuss treatment options. She did a great job. Whatever you pay her it’s not enough. Thanks for asking me about her she is awesome. Brian Earnest

Lauren - She made me feel like I was her most important patient of the day. She talked me into such a professional way to understand my pain locations and arranged for me to have an Xray to pinpoint a possible location for a pain reduction injection. The XRAY confirmed the location and need for pain reduction injection. I am very impressed by Lauren - Thank you!

Professional and courteous

Ms. Zenker was very professional and patient with me. I had many questions which she answered very thoughtfully.

Very helpful

Very knowledgeable and explained things very well. Was friendly and pleasant.

Very knowledgeable. I'm looking forward to proceeding with her "out of the box" recommendation for my bad pain.

Very thorough!

Answered all my questions, asked if I had any more questions before ending.

Took her time to help me understand my options.

An excellent and personable nurse! Answered all my questions in a way that I could understand.

She answered all my questions and listened attentively. She was friendly and easy to talk too.

My experience with Lauren leads me to believe that she is a person of immense knowledge, and intellect. A woman who has studied hard so that she can give explanations to persons such as myself, who haven’t, and she does it in a way you can follow. She made me feel comfortable with not being the smartest person in the room.

Great Physician Assistant to Dr. Watson. Listens to what you have to say and pays close attention to what your saying. Very knowledgeable and thorough. Left the office without any pain in my shoulder/ arm after having 3 months of pain.

Absolutely great to work with. We sure appreciate her.

She is a caring knowledgeable provider.

Lauren was very knowledgeable and was very interested in helping me.

Very thorough, spent the time to answer my questions. Very personable and easy to communicate with

Very nice and thorough

Very good at answering my questions and explaining options.

Very good and professional

Lauren is very good with her patients and listen to their issues.

Easy to talk too very friendly and helpful

Lauren, listen to my problem that was going with my back and hip. She examined me and then sent me to X-rays. Then came back and explained to me how she was going help me with a medical procedure. I appreciate all she did to help me.

Very knowledgeable, thorough and caring. I highly recommend.

Gave clear explanation of test results. Listened to my concerns and gave me specific instructions for follow up. Injections were pain free!

She provided great information with good options.

Awesome!!

Every visit is always great and I’m pleased with the care shown and received ❤️

Absolutely wonderful! Lauren listened to my concerns. Very knowledgeable, personable and professional.

Very kind, respectful, knowledgeable and concerned about my health! Thank you!

Professional and knowledgeable.

I had a very good app ointment. She explains things. She was a polite and helpful. Thank you

If I could rate higher I would. She is. Wonderful, and the assistant was as well

Lauren is great, very friendly and knowledgeable. I always love seeing Lauren Sandra Bridgers

Lauren was very attentive to my symptoms and addressed my questions to the options presented. I appreciated her ‘down to earth’ explanation on what may/may not happen going forward to resolve my symptoms.

I liked the the way she communicated with me. I think she was very professional. I would recommend her to anyone. Looking forward to working with her in the future. 🇺🇸

Very friendly & professional

Very clear explanation of options and potential issue.

Very caring, concerned of how I was able to move foot pushing & bending. Said should see UNC surgeon at WF. Thank you Lauren

Very professional

Very friendly, listen to what I had to say and answered all my questions

She is a very sweet compassionate person very through

Very focused on finding what the root problem is and always show’s concerns and ready and willing to find solutions

Very nice, asks if I have more questions and overall felt comfortable.

Always attentive. Most of all she takes time to explain and shows concern.

I felt like she was extremely helpful!

It was a great appointment! She was very knowledgeable easy to speak to and considerate of my time! I really appreciated it :-)

She's very patient with answering all of my questions.

Excellent communicater! Takes the time to listen and educate the patient

she listened to everything I had to say and gave her recommendation which was the same way I felt.

Very patient, listens well and gives medical options to try.

She really listened

Very clear explanation and thorough

So impressed with you and the whole staff. Through , patient and knowledgeable. The procedure gave MY HUSBAND relief within hours. Thank you.

Great Listener, great knowledge

She is attentive and knowledgeable.

Lauren is extremely knowledgeable and helps me understand the why and next steps to my treatment.

Very patient and gave advice on what to do if I need to come back.

Listened and gave suggestions

Very helpful

Very informative about what course of actions were available for treatment. Answered all my questions. Great attitude.. 5 star rating.

Love the way she treats her patients

A great Doctor

Awesome experience. Highly recommend.

Lauren made me feel as if she really cared about my health. She has a compassionate side.

Very relatable. Common sense assessment. Interested in my input.

Very thorrough and understanding......

She was fantastic.

very professional and nice

Did a great job in working to determine cause and best remedy for the issue I am having.

Excellent ; very satisfied , with the service,respect and kindness.

Very pleasant visit. She takes great care of my needs.

Listens!

Wonderful PA

She is fantastic!!

Very good

Great staff and they deserve the new facilities.

Lauren was great! My best experience with a provider in a long time! She’s thorough, patient, knowledgeable, and is helping me on my journey to recovery!

So friendly and helpful. I appreciate her knowledge.

I like Lauren very much. She is very professional and sweet. She knows what she is doing and gets you relief as quickly as she can.

Great

Very kind and knowledgeable. Highly recommend her. Thank you Lauren

Very nice and knowledgeable on my back problems and took care listen. She is a a great assistant!

Lauren is the Best of the Best!! She's compassionate and sensitive to my problems. I never feel rushed or leave my appointment with uncertainty. Lauren ensures a plan that will help me have a better quality of life.

Took time to answer all questions in a friendly manner.

Very friendly

Awesome!!

Lauren listened very well to my concerns and helped me with next step plans

Very nice

Professional, courteous, competent

Lauren is so thorough when examine you and her suggestions are very professional. She has the calmest sweetest attitude about her.

She is very nice and very informative

Kind knowledgeable and understanding!

Great dr all around wonderful ‼️

Always a pleasure to see, even when I am in pain. Very professional and explains things well.

very knowledgeable

Very knowledgeable and caring. Was very quick to get to see her and very quick to go, which for me is nice.

She explained the options for treatment and didn't put any pressure on my choice.

Takes time to listen and very kind!!!!

Thank For Her, She Care And Listen GOD Bless Her

She listened to the issues and responded appropriately.

She explained every option to me and made me feel like a person and not just a number! I highly recommend her!

Lauren was extremely nice and helpful..I was very satisfied with my visit with her.

She is great!!

Lauren explained the process & really made me feel comfortable about the next steps & what to expect.

She was very pleasant, thorough, and empathetic.

Lauren was very patient with me,and came up with a plan for my problem. Very happy with her.

Very professional and very nice

Friendly, smart and provides outstanding service!

She nailed it!!

Lauren was pleasant and able to answer all my questions. It was nice to meet her

Very good Dr.

Very clearly explained everything and gave options moving forward.

OMG!! Lauren was AMAZING!! Not only professional but also just an amazing person. Thanks Lauren!!!!

Lauren is a wonderful PA! She takes her time listening to her patients concerns and gives clear explanations. Very knowledgeable and I never feel rushed with her.

She was great!!!

Lauren has seen me around 5 years for cervical and lumber problems. I mostly appreciate how she takes a considerable amount of time to listen to my health problems. She's very professional and shows compassion for my pain. I'm thankful to see her for my problems.

Love her! She takes time and listens

Felt listened to and understood. Great demeanor.

Answered all my questions and even recommended what would be the next step to pain relief in the shots stop working. I'm impressed with all the staff who work with Dr. Watson!

Waited to long in room 15 mins!

Excellent beside manners. Easy to talk too.

Attentive, caring

Very nice. Listened to what I was saying.

Good listener and communicator

She cared about the way I was feeling. That means a lot. Thank you for helping me today!

Very competent and helpful.! felt like all of my concerns were addresse. My plan of assessment and treatment was well explained

Very nice. Took time to explain and answer questions

Very professional, personable and knowledgeable.

She was knowledgeable. She took her time and listened. And she offered other options. Loved her!

Every caring and concerned .

She's kind and listens to you. Lauren always has a good ideas.

Great job.

Lauren listens to patient complaints and quickly makes a decision on how to improve their condition.

Kind, patient, took her time explaining everything . Absolutely amazing

Lauren is very attentive and listens to what your symptoms are to make the best possible care plan possible.

My visit with Lauren went very well, she was able to Assist me with my pain management for my back. I have been doing very well since my visit.

Excellent PA, Lauren really listens to what you have to say and with the doctor she helps to up with a game plan to fit your needs.

Very professional, knowledgeable, and caring for my concern.

Very smart and nice

Listens to my issues with empathy.

Very compassionate!!

Lauren was wonderful.

She was very knowledgeable and willing to help solve the problems

She was so kind and sympathetic! I am looking so forward her helping me feel better!!! Thank you to every staff member, I was in contact with! God bless this practice!!!

Lauren always listens to my medical problems and strives to provide the best care possible. During my visit I have never felt rushed or unrespected as a patient. I highly recommend Lauren Zenker.

One of the nicest, friendly knowledgeable medical professionals I’ve ever seen.

Very professional and knowledgeable

Very friendly and patient and nice. Cares about her patients

She was very kind, caring and did not rush me.

Lauren was extremely helpful explaining my situation and came up with an alternative for me to explore. She's knowledgeable, very pleasant to talk with. Five star's for Lauren

Very thorough and helpful with my matter.

Thorough. Professional. Friendly.

very professional. Covered all the points.

Lauren was pleasant, professional and understanding. She was easy to talk with and on time.

Very pleasant and took the time to find out my problem

She was very friendly and professional and I felt she had my best interests in mind.

Lauren is a great PA but today I had an appointment, got there early, and had to wait in the room for 25 minutes before she came in. She apologized twice for the wait but soneone could have cone in to tell me she was running behind, would be in soon, etc. and not leave a patient waiting that long.

She was great

Lauren took time to explain the various treatment options with me and we came up with a good plan with the ability to change it if nexessary down the road.

Very friendly

She's always so helpful and knows most of your history when she comes in the room to assist you.

Great suggestions and didn’t feel rushed

Very knowledgeable and sweet, I appreciate her

Super attentive and genuine concern. SO glad I was able to see her.

Excellent

So glad I could be seen today. Thank u Lauren

Lauren was very thorough and explained my situation and options. Wry clearly. She did not rush and made sure that all my questions were answered.

Lauren always listens to my problems and carefully discusses a plan for my recovery. She's so patient and cares about my wellbeing.

Very attentive to my needs/pain. Was informative about treatment and a way forward for my Back Condition. Her and her assistant where very Professional in the management of my care… Thank you

Patient , thorough in explanations

Lauren is very knowledgeable and very easy to talk too and caring. She was very helpful and took time to listen to me with the issues I was experiencing since the car accident I was currently in.

Lauren listened to me and explained what she felt should be done next in order to see how to help me.

Thanks for getting me help.

Awesome personality Loved how she sat down and talked to me. She was very helpful with advice and very understanding of what I wanted to do first!

Caring

Always a pleasure to be helped by Lauren’

Lauren is super great. Thanks for attending to my medical issues.

Very pleasant and knowledgeable woman. I highly recommend her..

She is always patient and takes the time to listen.

Knowledgeable and informed explained things well and listened. Great to deal with.

Excellent very caring

Knowledgeable and friendly. Explained everything clearly and thoroughly. Highly recommend her and the whole team!

Takes time to clearly explain everything

Wonderful experience w/Lauren. She took her time and went over everything I needed to know.

Very now very and professional

She is very thorough. She asks questions and she listens very well

She listens to you and explain your options very well. She is the best l have had and cares about her patients.

Very informative

Extremely impressed with this PA. She listed to understand my challenges and is building a plan to help me getter better!

Very personable and great bedside manners!

Great listener and helper

Very attentive and thorough

Very efficient, on time and friendly. She was able to address my pain today.

Excellent. Thorough, professional, caring and attentive.

Competent and caring with excellent bedside manner. Highly recommend.

She seemed very concerned over me and discussed everything I was experiencing. She offered ideas and suggestions on what I could do for pain. I was very impressed by her concerns.

Wonderful! Knowledgeable and through with a very professional and kind manner!

Thanks Lauren so much for the difference you make in my care! Your kindness, sincere caring, and concern make everything better and are a great encouragement.” “Thank you so very much for taking care of me and being so skilled at what you do. Every day of my life will be better because of you

was very happy with her professionalism and concern

Very pleasant and willing to explain additional options

Very helpful and pleasant.

Asked a ton of questions. Very thorough and personable!

Very intelligent, professional and caring. Thank you!

Listened and examined thoroughly, didn't fell rushed. Covered every possibility and option during visit.

Very friendly very well in explaining everything ??

Lauren was quite personable and yet very professional in the manner inwhich she handled the office visit.

Thorough and assertive. Wants to get to the root of the problem and resolve it!!!

Lauren was a very good listener and attempted to get answers about a continuing post epidural loss of muscle control from the referring physician (Dr. Ashana) during my visit. I was very impressed with her proactive, but unsuccessful, initiative.

Excellent in all aspects, good listener, very knowledgeable, awesome communicator. Highly recommended.

Lauren was excellent about listening to my concerns, providing easy to understand information and explanations of scans, treatment options, etc. Very friendly and possessing a sense of humor which helped to dispel some anxiety I had about prognosis and treatment options.

She was the most compassionate person in the medical field that I've ever met.

Lauren was very knowledgeable and explained everything in detail about my options

Thorough assessmentss, compassionate and provides options for treatments as well as next step guidance. Trustworthy and empathetic.

She takes the time to understand. I never feel rushed by her. I feel her sincerity. I have been quite happy with my care from her every time I've gone. I would highly recommend. She doctors from the heart as well.

She was very informative gave me all the information that I needed. Great experience!!!

Lauren is awesome!

Wonderful

Wonderful Physician Assistant. Showed and explained the x-ray to me so I could see the break in my foot. She was friendly and very patient when I asked questions.

Very pleased with help. Professional, knowledge, listened and formulated great treatment plan! Exceptional!

Lauren Zenker is a great care provider. She is compassionate and very knowledgeable. She explains medical lingo into layman's terms so that it is understandable. She is the BEST as is the whole team!

Always sympathetic and thoughtful. Appreciate her understanding and knowledge of how to treat my back pain.

She’s great but a lack of answers is annoying.

God send. And she listens and explained everything to where I can understand. Love her.

Very personable. She listens to you and validates your concerns. She is a great diagnostician as well!!

Lauren was very personable, she listened, and communicated clearly and concisely!

She has such a comforting spirit and made me feel like I was important. She listened and answered my questions very knowledgeably.

She was very helpful and very nice .

Very understanding and helpful.

Very intelligent. Direct and yet empathetic with treatment options, Very happy with the experience!

She was great!!

Wonderful sweet spirit

very informative on procedure and possible risks

Very attentive and knowledgeable with active preventive steps forward to try and relieve the disconfort on my leg and foot.

Lauren was friendly, thoughtful, and reassuring- very different from many office visits I've had. She listened to everything I had to say and gave thorough responses/explanations. I did not feel rushed at all.

Top notch care!

Professional and cares about the concerns that I have.

She is a very good Dr. and seems to be genuinely concerned.

Lauren is always caring and sincerely concerned my my health issues. She carries herself with the upmost professionalism.

Lauren was very good and took time to walk me through my diagnosis and the possible next steps. Some doctors seem in a hurry when they meet with a patient, Lauren did not. I appreciate that.

Paid close attention about my concerns and explained very clearly what i needed to do to feel better.

She was very nice and helpful

Very competent and was aware of all options available to me and me aware of them to choose. Very professional!

She was great! Very nice, concerned, helpful, great bedside matter.. I felt like she really wanted to help me. A lot of Dr. don’t make u feel that way.

Took good care of me , give her a raise she deserves it

I liked her very knowledgeable and helpful and easy to talk to. I hope I get her again.

Lauren listens and cares. Works well with me. Like and trust her very much.

She took her time to listen, consider what I said and offer multiple options explaining the potential ramifications of each one. I’m very pleased with her service

Lauren was great in helping me understand my condition and next steps for my treatment.

Very efficient, friendly, and knowledgeable.

Dr. Zenker was very professional, knowledgeable and went out of her way to listen and accommodate my needs. This practice is extremely efficient!

My wife and I really liked her.

Very informative

Great listener, extremely knowledgeable and helpful

Great and got a lot out of my visit.

Very professional and listens to her patient.

Lauren always listens and offers options. She makes sure we are on the same page before the visit ends.

Lauren was very thorough and understanding! Would definitely recommend.

Very personable, explained The steps for my upcoming Procedure.

Very nice and professional

Very professional and people friendly

She was great!

Lauren was very knowledgeable, had caring eyes, presented options clearly, gave me pragmatic answers to my questions so that I'd know what to do to facilitate healing. Awesome experience!

very attentive, talked options and made suggestions.

Lauren was kind and friendly. Explained everything well. Listened to and understood my issues. Thank you for caring.

This young lady has worked tirelessly to find my pain and has smiled the whole way. Thank you Mrs. Zenker You are so appreciated

She was very helpful and friendly. She seems to care about her patients.

Very friendly, professional, and knowledgeable.

Lauren was thourough and efficient yet personable and understanding.

Very nice assistant but didn’t listen to my urgency of the situation.

Great care and always offering multiple options for treatment.

Very professional and courteous.

She did a great job explaining my different options for treatment

Awesome to work with! Very knowledgeable!

Very informative she walked me through everything giving the pros and cons. She made sure I understood the procedures and what to expect.

Lauren is always on top of her game. She is focused and tries to present all info that important or could be of use.

Very thorough, knowledgeable and friendly. Made you feel comfortable, and wanted to insure you understood all the options for treatment and best recommendations. Total patient well being.

Very empathetic and helpful!!!

She was so nice and very informative.

Lauren was extremely efficient . Asked numerous detailed questions and actually listened to replies. Ordered X-rays and discovered an injury I was unaware of then proceeded to order an MRI to try and figure out what, besides the broken sternum is causing all this pain . I was very impressed by her.

Well versed in her knowledge. Extremely nice and understanding. Appointment went and Lauren went above and beyond in her explanation of my troubles.

Lauren is very knowledgeable, professional, and friendly.

Lauren is fantastic. She is super attentive and very knowledgeable. She takes the time to listen to everything you have to say and answer all your questions. And on top of that she is such a nice friendly person. I can’t thank her and Dr Watson and your staff for all they do for me. Thanks so much.

Very kind and patient.

Dr. Zenker is great

Lauren is a very good P.A..I am very satisfied with the service she gave and the real concern of my problem. NO matter what the outcome is I know she did her best for me.

She’s been very helpful. She’s kind and understanding. She’s easy to talk with about my pain. I’ve seen a number of drs since I hurt my back, but her care has helped the most. I thank her.

Thank you for explaining the procedure.

Top notch. Very pleasant and professional.

Very pleasant and knowledgeable, was very pleased with all her assistance. Would gladly use or refer again.

my overall experience has been great with orthopedics NC @ wakefield. from Dr. Watson, Ms. Zenker there whole team including the front desk workers on the physician side and physical therapy side. always feel like I'm in good hands and cared for.

Lauren takes the time to listen to my problems. She never rushes during my visit and most importantly, she's passionate about her patient getting the best care she has to offer.

Very professional and made me feel comfortable. Very knowledgeable and communicative with my back issues. Overall very satisfied with the visit

We were told that the hospital xrays didn't show enough to evaluate the injury. She was sent to get an MRI so could see damage in lower spine and now that one didn't show lower injury also and we have to go again.

Very kind and great listener and solved my problem. Would definitely refer people to her. Thank you.

Very knowledgeable and listened to what I had to say.

She is incredibly caring and pathetic very willing to listen too. Very willing to listen the patient while offering helpful, sound advice and conservative treatment options to start with.

Lauren was very professional and courteous. She talked to you and not at you or over you. She was extremely helpful in explaining my MRI results and offered suggestions on what my next step would be, thanks. Bear

She is the best

She was very caring and supportive

Very attentive to my concerns. I felt better coming out of the office than coming in. I am thankful for the the plan that was given.

she knows what she is doing and is nice.

Very professional, thorough and listened well.

Great job, friendly and collaborative!

Lauren Zenker was by far the most thorouth and help .She explained every thanking so I ad a good understanding of what she told me. Thank's

Listens and gives options

Very smart and knowledgeable

This was the best experience I’ve had in a medical practice. Lauren was able to see me last minute for my acute back pain and with my time restraints she was able to treat me quickly. Very knowledgeable, did a though check up and treated me fast! She will be my go to provider in this office!

Lauren did an excellent job of explaining the MRI of my spine and of answering my questions in a way that made sense to me. She answered my questions related to treatment options so that I could make an informed decision on how to proceed. She was very caring and understanding which removed a lot of the stress for me.

Very professional...took time to explain all that is going on

She is excellent

She was very attentive, and seem genuine in trying find out what is wrong with me.

Lauren listened to me carefully about all my physical complaints and addressed them one at a time, she showed great knowledge and understanding of her field. She also showed me great care about me as a patient! Now we are working on my physical issues one at a time.

She is an amazing PA. Knowledgeable, kind, compassionate, and spent alot of time with you. Listened and answered all questions. Highly recommend her.

AWESOME. She listened and looked at my xrays and we came up with a treatment plan.

Lauren was very professional and personal. Did a great job and explained everything very well.

Professional and caring

Lauren is awesome. She listens to what you have to say. Very happy with how she explains procedure.

Very thorough and listens to her patients.

Superb explanations on all aspects of the problem and plan.

I felt rushed out she didn't want to here my concerns I felt very incomplete when leaving !!!

She was nice & knowledgeable