The reviews listed below were collected independently of The CORE Institute (HOPCo) through rater8. Each review represents an authentic and verified patient experience.
Had sutures taken out by her. She seemed not to care about how I felt until I told her I was going to faint, at which point she gave me a cup of water and left the room. It was weird. It felt like she had no sympathy for me, or the pain I was in before during and after, and made me feel stupid for my lack of range of motion 7 days after surgery. She even decided to tell me 'its *super* uncommon for someone to get dizzy' as if that means anything to me. Im not even a person who gets grossed out, woozy or queasy at medical topics or imagery, ever. Not even once have I gotten close to fainting- it was the lack of prep beforehand that left me feeling anxious and scared. That would make anyone nervous. Don't know why she treated it like, I the patient, should be used to getting stitches taken out. Dr McKernan is so incredibly nice, so I really was expecting more from Kristen. Didn't feel in good hands at all.
(3 days ago)
Mar-2026
She answered all my questions and I appreciated her response and knowledge.
(3 days ago)
Mar-2026
Great at explaining my condition and proposing options for caring of my wrist
(3 days ago)
Mar-2026
Wonderful!
(4 days ago)
Mar-2026
Very personable. Great customer service
(4 days ago)
Mar-2026
Excellent
(4 days ago)
Mar-2026
She was professional and very informative in every way.
(1 week ago)
Mar-2026
Kristen was absolutely amazing. She was caring, kind, and very attentive to my concerns. I found my two new best medical providers at the Core
(1 week ago)
Mar-2026
Very professional explained everything in detail to me gave me advice
(1 week ago)
Mar-2026
She’s just great!
(1 week ago)
Mar-2026
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Sun City West Clinic
14520 W. Granite Valley Dr. Suite 210 Sun City West, AZ 85375
Had sutures taken out by her. She seemed not to care about how I felt until I told her I was going to faint, at which point she gave me a cup of water and left the room. It was weird. It felt like she had no sympathy for me, or the pain I was in before during and after, and made me feel stupid for my lack of range of motion 7 days after surgery. She even decided to tell me 'its *super* uncommon for someone to get dizzy' as if that means anything to me. Im not even a person who gets grossed out, woozy or queasy at medical topics or imagery, ever. Not even once have I gotten close to fainting- it was the lack of prep beforehand that left me feeling anxious and scared. That would make anyone nervous. Don't know why she treated it like, I the patient, should be used to getting stitches taken out. Dr McKernan is so incredibly nice, so I really was expecting more from Kristen. Didn't feel in good hands at all.
She answered all my questions and I appreciated her response and knowledge.
Great at explaining my condition and proposing options for caring of my wrist
Wonderful!
Very personable. Great customer service
Excellent
She was professional and very informative in every way.
Kristen was absolutely amazing. She was caring, kind, and very attentive to my concerns. I found my two new best medical providers at the Core
Very professional explained everything in detail to me gave me advice
She’s just great!