The reviews listed below were collected independently of University Orthopedics through rater8. Each review represents an authentic and verified patient experience.
It was wonderful to actually speak to a live person when making arrangements.Kelcie was professional, courteous and well informed. Having her reassurance upon viewing the hip x-ray was very calming.i would highly recommend her and Ortho Direct.
(1 week ago)
Aug-2026
Kelcie treated my husband last Friday and me yesterday. We find her helpful and knowledgeable. She gave us options for care and medication for relief. She listened to all our concerns and provided answers that we could understand. A very positive experience
(1 week ago)
Aug-2026
Explained thoroughly and had good bedside manner.
(1 week ago)
Aug-2026
I came in with a fractured ankle that she diagnosed. She didn’t answer the questions I had she didn’t offer anything for the pain and she doesn’t return phone calls I will be going to another provider for the fracture because the care was so poor!
(1 week ago)
Aug-2026
Listened carefully. Thoroughly explained diagnosis and next steps. Answered questions thoughtfully and had a pleasant demeanor. Sent me home with exercises and a referral for PT.
(2 weeks ago)
Aug-2026
Kelcie was kind and professional. She was attentive and answered all my questions and very thorough in explaining my situation and what I could expect going forward.
(2 weeks ago)
Aug-2026
Kelcie listened to my concerns and talked to me. She was very professional, patient and kind.
(3 weeks ago)
Jul-2026
very helpful!👍😀
(3 weeks ago)
Jul-2026
Went above and beyond
(3 weeks ago)
Jul-2026
Kelcie was caring, polite, and explained things well. It was a pleasure to receive her competent care.
It was wonderful to actually speak to a live person when making arrangements.Kelcie was professional, courteous and well informed. Having her reassurance upon viewing the hip x-ray was very calming.i would highly recommend her and Ortho Direct.
Kelcie treated my husband last Friday and me yesterday. We find her helpful and knowledgeable. She gave us options for care and medication for relief. She listened to all our concerns and provided answers that we could understand. A very positive experience
Explained thoroughly and had good bedside manner.
I came in with a fractured ankle that she diagnosed. She didn’t answer the questions I had she didn’t offer anything for the pain and she doesn’t return phone calls I will be going to another provider for the fracture because the care was so poor!
Listened carefully. Thoroughly explained diagnosis and next steps. Answered questions thoughtfully and had a pleasant demeanor. Sent me home with exercises and a referral for PT.
Kelcie was kind and professional. She was attentive and answered all my questions and very thorough in explaining my situation and what I could expect going forward.
Kelcie listened to my concerns and talked to me. She was very professional, patient and kind.
very helpful!👍😀
Went above and beyond
Kelcie was caring, polite, and explained things well. It was a pleasure to receive her competent care.