The reviews listed below were collected independently of Healthstar Physicians through rater8. Each review represents an authentic and verified patient experience.
This is the second time I've seen Ms. Mitchell. The first time she did a urine culture for a UTI and I wasn't called until 2 weeks later that it showed I needed a different antibiotic. Today, I was very disappointed with her treatment and attitude. If I have to go back to the walk in, I will leave if she's on call. I've never had a complaint about any other MD, PA, or NP in over 20 years.
Rated 2 out of 5 stars
(3 days ago)
Nov-2026
She told to use over the counter medicine. I'm a hiv person. . Over the counter medicine, dose not work. I'm still not feeling good.
Rated 2 out of 5 stars
(3 days ago)
Nov-2026
She was very attentive and nice!
Rated 5 out of 5 stars
(4 days ago)
Nov-2026
Very professional and knowledgeable. Listened to my concerns and offered solutions. I did not feel “rushed” to finish my exam.
Rated 5 out of 5 stars
(4 days ago)
Nov-2026
Waited an hour in the room. I arrived in time for the appt, which was the changed appt from 11am to 2:30 pm. I thought they had forgotten. Let’s see how it goes for the next visit. Prescription given cannot be evaluated until a few more days for it’s efficacy.
Rated 4 out of 5 stars
(1 week ago)
Oct-2026
Excellent
Rated 5 out of 5 stars
(2 weeks ago)
Oct-2026
Kaitlyn was very kind and professional.
Rated 5 out of 5 stars
(3 weeks ago)
Oct-2026
Very friendly and easy to discuss the problem .
Rated 5 out of 5 stars
(3 weeks ago)
Oct-2026
Kaitlyn was great. Not to happy with how the scheduling is. Was told to be there Monday at 8am the lady up front told me that there wasn’t any availablity that day . Maybe I was confused and went to the wrong person.
Rated 5 out of 5 stars
(3 weeks ago)
Oct-2026
She was very understanding and compassionate. She asked questions and listened to my answers was very patient. I had a great visit with her. Would recommend her to anyone.
Rated 5 out of 5 stars
(1 month ago)
Oct-2026
Jefferson Family Physicians
150 W Price Rd Dandridge, TN 37725
Kaitlyn Mitchell, PA-C, is a physician assistant with Healthstar Physicians.
This is the second time I've seen Ms. Mitchell. The first time she did a urine culture for a UTI and I wasn't called until 2 weeks later that it showed I needed a different antibiotic. Today, I was very disappointed with her treatment and attitude. If I have to go back to the walk in, I will leave if she's on call. I've never had a complaint about any other MD, PA, or NP in over 20 years.
She told to use over the counter medicine. I'm a hiv person. . Over the counter medicine, dose not work. I'm still not feeling good.
She was very attentive and nice!
Very professional and knowledgeable. Listened to my concerns and offered solutions. I did not feel “rushed” to finish my exam.
Waited an hour in the room. I arrived in time for the appt, which was the changed appt from 11am to 2:30 pm. I thought they had forgotten. Let’s see how it goes for the next visit. Prescription given cannot be evaluated until a few more days for it’s efficacy.
Excellent
Kaitlyn was very kind and professional.
Very friendly and easy to discuss the problem .
Kaitlyn was great. Not to happy with how the scheduling is. Was told to be there Monday at 8am the lady up front told me that there wasn’t any availablity that day . Maybe I was confused and went to the wrong person.
She was very understanding and compassionate. She asked questions and listened to my answers was very patient. I had a great visit with her. Would recommend her to anyone.