The reviews listed below were collected independently of New England Orthopedic Surgeons through rater8. Each review represents an authentic and verified patient experience.
Mr. Casagrande is extremely well versed and professional. He discusses complex medical issues in easy to follow language. He thoroughly explains treatment and follow up care.
(2 days ago)
Apr-2026
Was left unsure about what to do about the main reason why I was there today, the pain in my shoulder. Was told to hold on a minute, then he left the room only to have the nurse assistant I believe come in and give me my paperwork for a follow up appointment with no idea on what to do with the pain management that I have now just to keep doing what I’m doing, which is not working. Main reason why I am here today. Was a frustrating appointment. Felt like it was a useless appointment missed classes in college for nothing, very frustrating. Felt like I was not being heard.
(1 week ago)
Mar-2026
Very professional
(1 week ago)
Mar-2026
Hank is very nice On time and very informative about my treatment
(1 week ago)
Mar-2026
Very nice doctor. Answered all my questions. I will be seeing him again next month for an appointment for my knee.
(2 weeks ago)
Mar-2026
Information and presentation were excellent, straightforward and too the point…5 out of 5
(1 month ago)
Mar-2026
By far the most pleasant and honest Physician I have came across in years. Tons of respect for him and the great supporting staff. I would highly recommend NEOS to family and friends.
(1 month ago)
Mar-2026
Dr Casagrande did an excellent job of explaining my shoulder damage and the course of action. Carol Lambert 413-426-7220.
(1 month ago)
Mar-2026
Mr Casagrande was excellent! Very thorough, very caring, knowledgeable and friendly. All this very important to me! You can use my name.
(1 month ago)
Mar-2026
Henry explained everything well and what to expect going forward.
Mr. Casagrande is extremely well versed and professional. He discusses complex medical issues in easy to follow language. He thoroughly explains treatment and follow up care.
Was left unsure about what to do about the main reason why I was there today, the pain in my shoulder. Was told to hold on a minute, then he left the room only to have the nurse assistant I believe come in and give me my paperwork for a follow up appointment with no idea on what to do with the pain management that I have now just to keep doing what I’m doing, which is not working. Main reason why I am here today. Was a frustrating appointment. Felt like it was a useless appointment missed classes in college for nothing, very frustrating. Felt like I was not being heard.
Very professional
Hank is very nice On time and very informative about my treatment
Very nice doctor. Answered all my questions. I will be seeing him again next month for an appointment for my knee.
Information and presentation were excellent, straightforward and too the point…5 out of 5
By far the most pleasant and honest Physician I have came across in years. Tons of respect for him and the great supporting staff. I would highly recommend NEOS to family and friends.
Dr Casagrande did an excellent job of explaining my shoulder damage and the course of action. Carol Lambert 413-426-7220.
Mr Casagrande was excellent! Very thorough, very caring, knowledgeable and friendly. All this very important to me! You can use my name.
Henry explained everything well and what to expect going forward.