The reviews listed below were collected independently of Tier 1 Orthopedic and Neurosurgical Institute through rater8. Each review represents an authentic and verified patient experience.
Great customer service. Explained everything throughly and was very patient with questions. He has a very positive demeanor and very encouraging!!.
(2 weeks ago)
Oct-2025
Tom was friendly and knowledgeable- I’m looking forward to working with him and resolving my shoulder issue.
(2 weeks ago)
Sep-2025
I am very satisfied with my progress and working with Tom has been a positive experience. Tom focuses on my needs and concerns and does not rush through his hands on therapy, which has made all the difference in my rehab.
(1 month ago)
Sep-2025
Seen several great PTs. Thomas is the best
(2 months ago)
Jul-2025
Tom is knowledgeable and professional. He was very helpful in explaining the expectations of therapy after knee surgery. He provided a detailed instruction sheet for each exercise.
I highly recommend Tom for your physical therapy needs.
(2 months ago)
Jul-2025
Great at communicating what needs to be done
(3 months ago)
Jul-2025
Tom was great. Answered all my questions and made me feel comfortable and confident in my recovery plan post ACL surgery.
(4 months ago)
Jun-2025
Tom was absolutely excellent. He explained everything to me fully before we started any therapy. He was patient and knowledgeable.
(4 months ago)
Jun-2025
Tom is an awesome dude very knowledgeable and full of information. Very relatable guy and very professional.
(4 months ago)
Jun-2025
Friendly efficient kind patient .
(4 months ago)
May-2025
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Tier 1 Physical Therapy
317 WEST SPRING STREET COOKEVILLE, TN 38501
Tom Austin, PT is a physical therapist who sees patients at our Tier 1 Physical Therapy location.
Great customer service. Explained everything throughly and was very patient with questions. He has a very positive demeanor and very encouraging!!.
Tom was friendly and knowledgeable- I’m looking forward to working with him and resolving my shoulder issue.
I am very satisfied with my progress and working with Tom has been a positive experience. Tom focuses on my needs and concerns and does not rush through his hands on therapy, which has made all the difference in my rehab.
Seen several great PTs. Thomas is the best
Tom is knowledgeable and professional. He was very helpful in explaining the expectations of therapy after knee surgery. He provided a detailed instruction sheet for each exercise. I highly recommend Tom for your physical therapy needs.
Great at communicating what needs to be done
Tom was great. Answered all my questions and made me feel comfortable and confident in my recovery plan post ACL surgery.
Tom was absolutely excellent. He explained everything to me fully before we started any therapy. He was patient and knowledgeable.
Tom is an awesome dude very knowledgeable and full of information. Very relatable guy and very professional.
Friendly efficient kind patient .