The reviews listed below were collected independently of Tier 1 Institute through rater8. Each review represents an authentic and verified patient experience.
Very knowledgeable and friendly and thorough
(1 week ago)
Mar-2026
I have never felt so uncomfortable!
The woman that did my surgery told me she wanted a custom brace made for me after having a prc. I have lots of swelling which was why she wanted this. When I told Bethany she proceeded to argue with me that I was incorrect. This made me feel extremely disrespected. She proceeded to request speaking to my surgeon. She then argued with her in front of me (extremely unprofessional. The impression I got was, I was an inconvenience and she just didn’t want to do it. She continuously repeated that the brace would take awhile to do which is what gave me this impression.
She finally took me to make my hard cast brace. She applied an extreme amount of pressure causing so much discomfort and pain. No empathy nor care about how I felt in the moment. After I was done I had to get sleeves to wear under the brace. Due to this I will be requesting a different occupational therapist that cares and wants to genuinely wants to help me throughout my recovery journey.
(2 weeks ago)
Mar-2026
Very thorough in her explanation in language non medical people can understand.
(2 months ago)
Jan-2026
So caring and had this brace made very quickly.
(3 months ago)
Dec-2025
Did a great job with explaining things
(3 months ago)
Dec-2025
Bethany does a great job of answering questions and explaining / demonstrating exercises that I can perform at home with confidence between visits.
(4 months ago)
Oct-2025
Wonderful help and very thorough. She works with me and helps me with any concerns that I have.
(5 months ago)
Oct-2025
Very thorough and explained my therapy well!
(7 months ago)
Aug-2025
Ok, don't listen to what the patient is saying enough
(7 months ago)
Aug-2025
Very nice and helpful I would recommend her to anyone.
(7 months ago)
Aug-2025
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Tier 1 Physical Therapy
317 WEST SPRING STREET COOKEVILLE, TN 38501
Bethany Hall, OT is an occupational therapist in Tier 1 Institute.
Very knowledgeable and friendly and thorough
I have never felt so uncomfortable! The woman that did my surgery told me she wanted a custom brace made for me after having a prc. I have lots of swelling which was why she wanted this. When I told Bethany she proceeded to argue with me that I was incorrect. This made me feel extremely disrespected. She proceeded to request speaking to my surgeon. She then argued with her in front of me (extremely unprofessional. The impression I got was, I was an inconvenience and she just didn’t want to do it. She continuously repeated that the brace would take awhile to do which is what gave me this impression. She finally took me to make my hard cast brace. She applied an extreme amount of pressure causing so much discomfort and pain. No empathy nor care about how I felt in the moment. After I was done I had to get sleeves to wear under the brace. Due to this I will be requesting a different occupational therapist that cares and wants to genuinely wants to help me throughout my recovery journey.
Very thorough in her explanation in language non medical people can understand.
So caring and had this brace made very quickly.
Did a great job with explaining things
Bethany does a great job of answering questions and explaining / demonstrating exercises that I can perform at home with confidence between visits.
Wonderful help and very thorough. She works with me and helps me with any concerns that I have.
Very thorough and explained my therapy well!
Ok, don't listen to what the patient is saying enough
Very nice and helpful I would recommend her to anyone.