Specialty > Urology > Florida > Advanced Urology Institute > Shelby Thompson, MSN, RN

Shelby Thompson, MSN, RN

Advanced Urology Institute

Urology

Safety Harbor, New Port Richey

The reviews listed below were collected independently of Advanced Urology Institute through rater8. Each review represents an authentic and verified patient experience.

Shelby explained my results which were excellent. She is very knowledgeable and makes you feel at ease. I was very impressed with her.

Jan-2025

Excellent! Took care of needs,

Jan-2025

Very nice and answered my questions. I discussed the complaint I had with her about not calling me with results of culture on Friday Dec 6. I had been waiting for this. Office waited till staff called me Monday the 9th and said they would call in Augmentin on the 9th. That was 3 days late for antibiotics for Proteus Mirabilis bacteria. The portal was updated on the 6th. Very disappointing. Need more staff or not closing phones on Friday till results are shared with patient. After hours Sam Watson told me to go to ER, when AUI portal already had the lab results but couldn't help me

Dec-2024

Very welcoming and had good information for me.

Dec-2024

She listened to me before she gave answers. Great bedside manners. People could learn from her. Thank you so much.

Dec-2024

Very caring and professional

Dec-2024

Very professional and very personable. Very thorough with the office visit

Dec-2024

Very helpful

Dec-2024

Very knowledgeable and helpful.

Dec-2024

Good personality and very knowledgeable.

Nov-2024
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