Shannon Hepler, FNP-C

Practice: Oaklawn Hospital

Specialty: Family Nurse Practitioner: Urgent Care

Office locations: Marshall, Albion, Battle Creek

Most recent review: 1 week ago Recent
4.5 out of 5
35 Ratings
11 Comments

Shannon Hepler, FNP-C, is a certified family nurse practitioner who sees patients at our offices. She has been practicing at Oaklawn Hospital. Board-certified by the AANP, she earned her Master of Science in Nursing from Purdue University Global and holds a Bachelor of Science in Nursing from Western Michigan University. She provides comprehensive family medicine and primary care services to patients across all ages.

4.5 out of 5
35 Ratings
11 Comments

Shannon Hepler, FNP-C, is a certified family nurse practitioner who sees patients at our offices. She has been practicing at Oaklawn Hospital. Board-certified by the AANP, she earned her Master of Science in Nursing from Purdue University Global and holds a Bachelor of Science in Nursing from Western Michigan University. She provides comprehensive family medicine and primary care services to patients across all ages.

The reviews listed below were collected independently of Oaklawn Hospital through rater8. Each review represents an authentic and verified patient experience.

She has a wonderful bedside manner. Astute and precise with medical evaluation. Solved the issue!

Rated 5 out of 5 stars
(1 week ago) Oct-2026

was super nice and professional! was in and out of the office quickly

Rated 5 out of 5 stars
(2 weeks ago) Oct-2026

My daughter was pretty sick for roughly four weeks with a terrible respiratory infection. We were unable to get in with our primary care doctor at Oaklawn and so we visited Battle Creek Oaklawn urgent care. Shannon ordered a chest X-ray for my daughter and it came back clear. She wrote a prescription for some cough medicine and sent us on our way— making sure to tell us she would not write a prescription for any antibiotics. Fast forward a week— my daughter got in with her primary care at Oaklawn, was tested immediately for Pertussis and pneumonia. Additionally, she was given antibiotics and an inhaler for her wheezing and terribly infected lungs. I told her the story about Oaklawn urgent care Battle Creek and she was baffled at how we were not actually treated for anything. Our primary care doctor in Marshall encouraged me to write this and stated, “the purpose of urgent care is to be an extension of your doctor’s office if you can’t get in to see them.” Do better, Shannon.

Rated 1 out of 5 stars
(3 weeks ago) Oct-2026

Kind caring takers her time knowledgeable

Rated 5 out of 5 stars
(3 weeks ago) Oct-2026

She was great! Quick and to the points!

Rated 5 out of 5 stars
(1 month ago) Oct-2026

Not me

Rated 1 out of 5 stars
(1 month ago) Oct-2026

So caring and kind. Listens and got us in and out quickly!

Rated 5 out of 5 stars
(1 month ago) Sep-2026

Yes, I saw her yesterday because of edema in my left foot. Onset was a couple of days ago. To follow up with my doctor who is in Marshall, Dr Gates.

Rated 5 out of 5 stars
(1 month ago) Sep-2026

Very thorough and made me feel comfortable.

Rated 5 out of 5 stars
(1 month ago) Sep-2026

She did a wonderful job and patient with my father with dementia.

Rated 5 out of 5 stars
(2 months ago) Sep-2026