Specialty > Urology > Florida > Advanced Urology Institute > Jennifer Steen, MSN, FNP-C

Jennifer Steen, MSN, FNP-C

Advanced Urology Institute

Urology

Oxford, FL

The reviews listed below were collected independently of Advanced Urology Institute through rater8. Each review represents an authentic and verified patient experience.

The nurse practitioner was wonderful; so was the manager; but the front desk clerk; an African American female names Shay; if I remember right her name. Was very rude, and disrespectful with me at the back counter. Shay was even disrespectful with the white caucasian female a more mature office manager. The clearly Shay wouldn’t allow me to state my situation; about the actual doctor not being available on my appointment. I was trying to speak my point; but Shay wouldn’t allow me to express my self. She basically told me the doctor isn’t here; we can reschedule you for another date; or you can see a nurse practitioner today, but then she tells me “ THAT’S IT”! And, would not allow me to speak even thou I asked her for permission twice to allow me to speak. I told Shay that she had attitude; and every time I attempted to converse to her that I wasn’t even called, or texted, nor even a message, or an e-mail left for me to know that the Doctor wasn’t even going to be here on appointment.

Feb-2025

Jennifer was very helpful and concerned about my recurrent UTIs. She patiently reviewed my records and suggested a new antibiotic. The NPs at this practice are all excellent.

Feb-2025

Friendly, knowledgeable and helpful

Feb-2025

Very caring and professional.

Feb-2025

A#1!

Feb-2025

Answered all of my questions. And gave answers that were completely understandable!

Feb-2025

A very patient and concerning,

Feb-2025

Friendly, professional and knowledgeable. She was able to address my questions in a timely manner.

Jan-2025

Very professional

Jan-2025

Excellent visit. Jennifer was personable, professional and very knowledgeable. She answered all my questions and was very patient and thorough. I was very impressed and extremely pleased with her addressing my medical needs. Highly, highly recommend her to anyone who wants a great medical visit.

Jan-2025
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