The reviews listed below were collected independently of Kittitas Valley Healthcare through rater8. Each review represents an authentic and verified patient experience.
Verified Reviews
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Professional, attentive
Nice lady and quality person
Carissa is very approachable, a good listen and thorough in her exam. She follows up promptly with lab results. She is friendly and enjoys serving her patients.
Great communication.Very responsive with lab results.Offered information about alternative insurance. All around I felt heard
Excellent
I cannot say enough good things about Carissa! She listened to all of my concerns, even ones for which I was not originally scheduled. She gave me license to choose my treatment options, answering all of my pros and cons. I can tell Carissa is highly competent and truly compassionate. We are lucky to have her treatng our community!
She’s the absolute best provider at Family Medicine
Carissa is absolutely the best! She is very caring and actually takes the time to treat people like she genuinely cares for them. A rare star in the sky. Our whole family loves her.
I have been a patient of Carissa’s for many years and was looking forward to seeing her one last time before our move. Unfortunately, my recent experience was disappointing. During my appointment, I felt that the interaction was brief and lacked the warmth and professionalism I had come to expect. Additionally, a subsequent message exchange regarding a medication concern felt dismissive and unprofessional. The communication was upsetting enough that it brought me to tears. As someone who works in healthcare, I understand the challenges providers face and have always been a strong supporter of both KVH and Carissa. However, this experience fell far below the standard of care and communication I have previously received. Given my long history with the practice, this was particularly disheartening and unprofessional, and has left nothing but a bad taste in my mouth that I will continue to share with others.
Carissa is an absolutely stellar, compassionate, kind and competent provider. She has made all the difference in the lives of my whole family. I used to dread going to the doctor and now I don't because of her. She's warm, attentive and I really feel that she genuinely wants to know how we are doing.