Women's Health

Michelle and Amanda are awesome! Thank you Amanda for your inspiration and guidance.

Love my care team. Always so kind and I never feel rushed.

Was told upon arrival the Dr was behind-I didn’t realize just how far behind she was. I had to get back to work myself

I had to wait 1hr 30 min before seeing the doctor. It happens almost every time I come here. It is not taking the patients time into consideration. Your practice is taking on way too many patients. That is not okay!

Dr. Bashant took her time with me and answered all my questions very patiently and discussed the other prospects to my particular case.

I Just love Dr. Bashant. She is amazing. I will never see anyone else!!

Everyone was super nice!!

Dr.Goertzen is the best!

Amazing service, very friendly and informative :)

Amanda is amazing!! I’m so comfortable with her that I don’t even realize that I’m at the gynecologist! And she hugs me goodbye

Crystal Nolan NP was thorough, professional , knowledgeable and kind. Well done!

Crystal & Joanne are Rockstars!!!!! Such wonderful care. Such wonderful people!!!

Dr Gertzen was amazing! Extremely through- took her time, answered all of my questions and clearly explained everything!

Dr Gertzen is an excellent dr

Everyone was very nice and even alerted me that the doctor was running a bit behind. I appreciated that.

Dr. Sustar is so thorough. She is an amazing doctor. The office girls are so helpful.

Staff made up for all that was chaotic. Slow down and finesse your growth. You ARE the future.

Amanda Clemmons is very smart, very capable and very caring, I always know I'm in good hands.

Been going here for years. My doctor and staff is great and takes the time to answer questions etc

Kept me waiting one hour past my appointment time. Sitting in a room naked with high anxiety and didn’t even show the slightest bit of care for being tardy

Dr MacAndrews is wonderful. She listens and explains clearly. She is compassionate and invested in my health and I feel that at each visit!!!!

Prompt, front staff were helpful and kind.

Gabriela diaz and Ashley the RN did a wonderful job at keeping me comfortable and getting through the procedure very efficiently, and they were extremely polite and understanding, very professional

Dr. Coombes and her staff are amazing. They always make you feel comfortable.

Jocelyn Edens is absolutely remarkable, I have all good words for others when mentioning her! So kind and generous, explains absolutely everything and actually cares what’s going on. 10/10 for this young lady

very rude at the appointment and was JABBING my stomach with the ultrasound thing and didn’t even let me know that she was going to do that.

I am so impressed with everyone in the office today. From the staff at check-in, to the nurse, to Cheryl Marino, to the staff at check out, everyone is so nice and so professional.

Great reception, great nurse, super great doctor

Waited over an hour for a 10 minute appointment.

Always excellent service and smiles from the staff. I just love coming to this office.

Love Hudson Head Warters

Professional, caring and courteous staff from check in to check out! Wonderful experience!

Medical Assistant Michelle was very kind! Amanda was very thorough and took time with me to explain things, so appreciated it!

My only complaint is being told to come 15 minutes early and then the provider was late and I was not told. I have been in another waiting room and waited and when I asked, they said they had forgotten I was there. I plan not to have that happen again. I simply wish to be told that things are running late, that way I know you know I’m there. I understand things go slower than you expect, just let me know.

Amanda Clements went ABOVE and BEYOND to make me feel heard and seen and like she truly cared about me. I can't thank her enough !

It took an hour to see the provider

My 1st visit there. Excellent Wish my FNP was younger and likely to stick around for 10 yrs.

The kind receptionist at the desk to the caring nurse for my Provider Cheryl Marino, all listened and were delightful to interact with.

Very happy with Dr Aaron’s. Easy to talk to and friendly.she was very thorough. Got right in within 10 minutes.

Kim Alger and her nurse Annie are always so amazing every time I see them!

Nurse and doctor were great.

Everyone is so kind & caring! You really feel like you matter!

friendly staff, attentive medical personnel, little wait times

Corinne was fantastic!!!! I had a great appt. I felt listened to and supported.

Kind staff and caring doctors Real cloth gowns and sheets not paper.

Kimberly Alger is Superior to other providers I see at HHHN! Because she listens, doesn't talk done to you, she is an asset to this Organization.

Very good with new patients. Make you feel very comfortable.

Friendly staff

Started at HHN about 1 1/2 years ago due to the fact I now live in Glens Falls and needed a Glens Falls provider to give birth @ Glens Falls hospital. Contemplating on changing providers due to the lack of care/concern. The receptionist on the phone was very rude and more worried about my insurance/pay than the concerns of my unborn child.

Dr Leonard is caring, understanding, and very knowledgeable in her practice. She certainly makes you feel comfortable talking about the uncomfortable stuff..

Ashley Kleinerman NP is hands down the best gyn I’ve ever had. She is kind, caring, efficient, thorough and truly just takes the best care of her patients. I have recommended her to my friends and family.

Dr. Bashant is amazing. She is caring and listens to my concerns. She shows genuine concern for me as a patient and as a woman. Thank you.

Dr. Bashant is AMAZING!!! Absolutely phenomenal!!

Dr Beshant always makes me feel so good about myself. She listens and always has very positive feedback. Something that we all need these days. Nurse, Regina was very pleasant to work with as well.

I’m tired of being rushed through every appointment and concerns not addressed. I came from Womens care and I miss their care! I never left there wondering or having concerns like I have leaving hhhn. I understand everyone is busy with the influx of patients but we are still humans.

Streamlined check in plus focused, caring clerical and professional staff

Kind, prompt, took time to listen to patient.

I’ve been seen by Ashley Kleinerman, NP, several times and feel like we’re connecting well when it comes to my healthcare. She listens and recommends alternatives. I’m very happy with the care I’ve received.

Very friendly

Dr. is personable, friendly, letting me know what was going to happen and when, gentle touch. Lovely person. Good experience.

Appt. On time. Staff friendly and welcoming.

Gabby Diaz was wonderful

The doctors are skilled, kind and compassionate.

I called the office on my way in to find out what floor my appointment was on and I was holding for 12 minutes before I got to talk to a PSA. I think the flow would be better if HHHN at all centers, had separate PSAs for scheduling appointments and taking calls and others assigned to strictly check patients in and out. The fact that you believe this is a good work flow is ridiculous. I have worked in an office where the flow was so much better for checking in and out when the PSAs can solely focus on that versus also answering calls. I have been to several of your health centers for not urgent care and primary care visits and this is a problem at all of your facilities. I believe we’d all agree that everyone’s time is valuable and a more efficient work flow would help patients as well as staff.

What a WONDERFUL experience! I LOVE the bedside manner of Dr Jennifer Bashant as well as the LINENS provided to change into for my examination with Dr Basahant! I felt warm and cozy in them! THANK YOU for thinking of patients and what we would like!

Dr. Bashant is the best GYN I've ever seen. She is thorough, knowledgeable and kind and never makes me feel rushed. She knows my medical history and always answers my questions. The ability to do online check in before your appointment is very convenient and user-friendly. Nurses and staff are great as well.

Corinne is fantastic provider.

Everything from online check in to office staff was great.

Dr. Cooney listens and really cares.

Madison (CNM) and Regina (RN) were amazing! So kind and took the time to explain things to me.

Everyone working here is professional and personable!

Leslie and Maggie went above and beyond to provide thorough, compassionate care to a standard I have never experienced. Maggie is an incredibly competent provider and I am very grateful for my primary care provider's referral.

Ashley Kleinerman is so knowledgeable and forth coming with pertinent information.

Everyone was so nice & caring & informed. Highly recommend

Everyone was extremely friendly and a pleasure to talk to. Very professional also. Thank you very much, Donna Rothstein

Very thorough

Amanda Clements and her nurse Michelle are the best!

Very helpful ideas to try and reduce the incontinence i have had for too long.

Corinne Robbins is an amazing provider. Her consideration and expertise makes me feel safe in her care.

Carly was amazing. She had the non medical, natural perspective of the labor process that I was looking for. Asked me prior to doing anything and supported my needs. Wonderful CNM!

I felt cared for and like the doctors and techs knew what they were talking about and were willing to listen to my needs. I am generally anxious dealing with medical procedures and institutions and this was an absolutely amazing experience.

I am so pleased with my visit today. It was very thorough. Barbara Beecher

Amanda is one of the elite

My technician was so friendly, professional, and prompt. My husband was shocked that I was in and out so quickly.

Dr susta took all the time I needed. She listened to me with great patience. Thank you for your wonderful care.

Careful thoughtful actions and words from staff doing ultrasound

Everyone from reception, nurse to Dr were very welcoming and compassionate. Made me feel very comfortable and welcome.

My first time there and I felt very welcomed by all !

The nurse, Megan, was incredibly nice and thorough. Madison Barrett listened to me and was so helpful. Overall great experience!!!

Wonderful staff!

The best!

Gaby is the absolute best!

All staff was friendly and compassionate

Dr. Leonard was very understanding and was reassuring.

Crystal Nolan is wonderful!!!

Very thorough and understandable.

My Doctor is awesome.

Due to the staff, nurses, PA's and doctors, this office is so accommodating and comfortable to be at

Questionnaires are way too invasive. There is no reason to be asking most of the questions you ask for a gynecological visit! It took me a year to get in to see my doctor and overall an hour to get checked in.

Very nice people, very efficient checking in and out.

Dr. Elizabeth McAndrew excellent in every way!!!

Very good job!

Good experience

Ever one was very kind.

It’s frustrating when you’re asked to arrive 15 minutes early and aren’t called from the waiting room 30 minutes past your apt time.

Corinne and Debbie are amazing!

Everyone very accommodating- professional friendly reassuring Helped me calm down

Very easy to communicate with nurses and Kim.

The front staff were very helpful and friendly. Dr Goertzen is wonderful! So thorough, approachable, and professional. I love coming to see her!

Corrine is amazing! She always takes her time, answers questions and goes above and beyond! I feel like we’ve been friends forever! She’s so easy to talk to.

Dr. Cooney was excellent and informed. Checking in and out was a snap!

Staff is very friendly! Ashely was very patient with me and answered all my questions!

I appreciate Dr. Leonard's personable manner, and that she asks how you are doing and feeling emotionally as well as physically. It makes you feel seen and heard more as a whole person.

The Best of the Best!

Dr Leonard was very personable. Listened to what I had to say and gave me feedback

The staff was wonderful, caring, and supportive. I'd give them 10 stars of I could.

Dr. Rowland is Excellent! I felt heard and respected, and very confident to be in such good hands with this annual Gyn checkup

Everyone in this office is great! They are friendly and helpful. At the top of the list is Amanda Clemens, who is just a caring, professional, knowledgeable provider. Thank you all!

Savannah is the best provider I’ve seen in all my time with HHHN

Amanda Clements was a great provider,first time seeing her. All staff is very friendly!

Amanda is a great provider, she came up with options that had never been thought of before! I appreciate her thoughtfulness and thoroughness.

Nicole Bennett was very helpful and kind. Susan at the front desk was awesome and very kind to me.

Great visit everyone so nice

I’

Needs aren’t being met

Wait time was longer than usual, but overall it was a decent experience.

Cheryl is the best doctor ever..she listens and truly cares about you and your health.

Always made to feel comfortable, and the staff out front is very nice. !!

On time ,very friendly and understanding.

This was my first experience at the HHHN Women's Health Facility. From Check-in through Check-out every aspect of my experience was pleasant.

Every thing went smoothly & on time. All personnel were friendly & helpful. Dr. Sustar is the BEST!!!

Crystal Nolan is just fantastic. So thorough. Check in and check out was easy!!:)

Everyone was so nice and helpful

Kayla and Dr. Sustar are ALWAYS incredibly compassionate and professional. But every time I come to this office, the front desk staff is less than pleasant. They seem irritated or bothered when they have to check you in. They are always to busy gossiping or doing a task that could be done in between patients. It’s very disappointing as this is the only HHHN office that I experience this at.

For Dr. C. Leonard - she's the best. Many thanks for today's visit.

Carly is excellent!

Very kind and caring staff

Women's Health has been a wonderful place to take my daughter. They are kind, caring, and very clear with information.

Excellent reception, care and compassion.

First time visit and everything was great! Staff was extremely nice and helpful!

love the staff. talk to you so you can understand

Jocelyn was phenomenal!

Waited in room for one hour for doctor to arrive.

I was unable to see my gynecologist or any other MD for my annual exam despite setting up an appointment 8 months ago. I was cancelled 3 times. I feel that an established patient should be able to their gynecologist at least yearly despite the overflow of new patients. I ended up seeing an NP who was wonderful. Cancelling a patient 3 times and not being able to see their own gynecologist is poor and not appropriate.

A very courteous and professional office.

Good but no Need to wait in a Room for 20 Minutes instead of waiting Room with door shut as Doctor wasn't ready for me..

Provider took the time to listen to my concerns

Everyone is so nice there!!

Es una clínica de excelente servicio

Maddison Barrett was very friendly and professional at my appointment today

Dr, Bashant is Dr. Kate's clone. She is incredible! The ultrasound tech Marrisa makes the procedure a breeze and RN Regina is so genial!

I had my first visit with Madison Barrett today. I cannot express how impressed I was with her knowledge, experience, demeanor professionalism and sincere caring and thoughtful nature. I was concerned about possible STD’s and she didn’t blink an eye , and showed no signs of judgement. So she ordered bloodwork and tested for HPV in the office. In conclusion I had an awesome experience with her and look forward to r appointment next year.

Great experience.

Friendly, kind and knowledgeable.

I could’ve not had a better visit. I felt so comfortable from the time I walked to the door, filling out the forms to my final appointment. You women are all great and thank you.

Dr Alger and her staff are always attentive, informative and co corned about my health.

I love this office. They are nothing but nice to me. This will always be my go to place for women care.

All staff are very pleasant, restrooms and waiting areas always clean

Timely, straightforward, caring.

Love Joselyn ! She listens! So important.

Very thorough intake and exam.

Cassie Leonard is fantastic

Always smooth.

Great

Very friendly staff.

My doctor listens to me and adds to my concerns with helpful suggestions. The staff is also friendly and helpful! Thank you HHHN for all you do.

Staff is always nice!

Every one I talked with was great! Crystal was very nice and informative! The office space was calm and inviting!

Waiting time was almost 1 hr. Doctor and nurse were very polite and nice

The nurse I had this morning was rude and snippy. She didn’t even close the door when asking me my symptoms. She said “there’s no one here”. She showed no compassion what so ever.

Wait time at the office was minimal. Dr. Jennifer Bashant is consistently professional, extremely knowledgeable, helpful, and compassionate. The office staff was friendly and helpful.

The whole team

My first visit to your facility and everything handled professionally.

At last doctors who listen, understand, and take action. Thank you!

Everyone was very professional and friendly!

Very satisfying with my visit. My Doctor is very thorough and thoughtful.

Amanda Clemens is the most knowledgeable provider I have been to. She takes her to listen and provide support.

Excellent service this morning

Quality service and I was completely satisfied with the service i received

Excellent

Maddison was fantastic.

My nurse was very nice and pleasant, My NP Maggie was very informative answered all my questions and very tho

Amanda is absolutely exceptional. She makes going to one of my most difficult appointments super easy and chill. She is always thorough and is always open to all my questions.

Ty Cheryl Marino

The nurse was very nice and friendly. I was very comfortable with the doctor and she was very informative and friendly.

Very helpful regarding menopause concerns.

This was my first women’s health visit with HHHN and I saw Ashley Kleinerman, NP. I was a patient at Women’s Care previously, prior to them closing their practice and was a patient of Dr. Jennifer Bashant’s. I was unable to get an appointment with her but Ashley was extremely welcoming and able to answer my questions. She was also very professional. She is a great asset to Women’s Health and they are lucky to have her as a provider, alongside Dr. Bashant.

Took quit a while to sign and a short wait to be seen Wonderful care team

Dr. Rowland and her nurse were fantastic. Very thorough, kind, professional. They listened, not just heard me. THAT is commendable

New member, loved the staff.

Nurse brought me in early no to friendly. I had to sit there and wait 30 min halfdressed. I could have stayed in the waiting room later instead.

Great bed side manner. Proactive and thorough.

I scheduled an appointment to have my nexplanon removed. I was up to date on my examinations. Upon scheduling, I was not notified that a consultation was required first, therefore I have to come back at a future date. And, I waited in the room for the care provider for 30 minutes.

Great Experience awesome attitudes love the Women's Hudson Headwaters Health Staff

Susan and Dr. Roland are fabulous.

From the staff in the front to Kimmie, Cheryl’s nurse to Cheryl everyone was great! Each made me feel important and comfortable. Cannot say enough about how wonderful and knowledgeable Cheryl is! She always is so thorough and patient. She is a true professional!

great experience! Everyone was kind , considerate and knowledgeable.

Dr. Goertzen is kind, compassionate, and caring. We need more providers like her in the world.

Danielle Goertzen is truly the best!

great thanks

Dr. Leonard is the best OBGYN doctor you can go to in this area. In over 50 years never had a doctor this good.

All the providers and staff at Women's Health are wonderful. They take their time and listen to concerns and resolve matters. Their reassurance and help provides such a peace of mind!

She is a very good Doctor.

Amanda Clements is so much fun. I was put at ease by my favorite Nurse (in the animal scrub but I cannot remember her name).

My Physician was warm, understanding and personable. After losing my physician Dr Ted I was nervous about my appt. She was incredible!!!!!!

Everyone were friendly and caring.

Crystal Nolan

Everyone was excellent.

The people are great, but the wait time is ridiculous.

Dr. Goertzen and nurses are great. Customer service at checkin lacks a bit with the older lady at the middle desk.

I would follow doctor Bashant anywhere. The office was lovely as well.

Love the staff & Lynette

The receptionist seemed annoyed at being disrupted from whatever she was doing and having to wait on me at check-in and checkout.

Lynette Biss is fabulous.

love dr jen

excellent set up

Gabby was amazing and she listened to my concerns and addressed them with patience and kindness.

Amanda was wonderful. Very pleasant and addressed all my questions and concerns professionally.

The technician was very kind, professional and thorough.

I can appreciate being busy however when you wait for an hour and a half past your original appointment, it seems a little extreme. What would benefit is if somebody called or had reached out through the portal to make me aware of how long the wait times were I could’ve possibly rescheduled. Staff was very polite and I don’t want to diminish from that.

Always feel at ease and listened to. Thank you!

The Best! Kim Alger, OBGYN

Cheryl Marino is the BEST, always makes you feel comfortable!

Wonderful LPN and Cheryl Marino, FNP were wonderful, thoughtful and caring

I did not have a good experience getting my ultrasound today. The sonographer made me eat and drink while laying on my side which was very uncomfortable. She kept the Doppler in one spot for a length of time and said she couldn’t get what she needed so I had to stay longer for nst which turned out perfect.

Very informative

Provides excellent care and services!

Dr. Combes and her nurse were thorough and answered all my questions. Never felt rushed.

The staff were all very pleasant. Dr.Bashant is so easy to talk to and ask questions. I'm thankful for her.

The staff was superb - kind, gracious, and very professional. I highly recommend this health network!!

Dr Cooney is one of the best doctors I’ve ever soon.

Seen and taken care in a timely manner.

Ever aspect of my appointment was above and beyond.expectations. Most importantly, I did not feel rushed.

Amanda Clements is a true asset to your practice. Very thorough and you leave feeling like your concerns were heard! Love her :)

I am so thankful for Dr. Elizabeth Cooney and the services offered by Hudson headwater health network. The staff and facility are awesome and I truly appreciate Dr. Cooney’s knowledge and professionalism. She is the best!

Great visit and everyone was helpful. Dr Bashsnt is GREAT!!

Dr Sustar is an amazing provider. She is attentive and thorough

Amanda C. And Michelle B are an awesome duo!

The visit itself was great the nurse was sweet as always. One thing that did bother me was a sign placed above the scale stating “this scale will only tell you the numerical value of your gravitational pull. It will not tell you how beautiful you are, how much your family and friends love you, or how amazing you truly are.” Now I try to lean towards kindness whenever possible but with a country 50% obese dying from fatness, I can’t see how this sign is helpful.

Everyone was wonderful from the moment I walked in the door. Kind, friendly, professional, welcoming. Dr. Cooney is just the best. So interested in me as a person and as her patient. So knowledgeable, encouraging, understanding, kind.

excellent service from registration to seeing the provider

Everyone was friendly and made me feel very comfortable.

Quick visit!

crystal Noland is wonderful, knowledgeable and easy to converse with

My experience with Amanda Clements has already been great! I hope the place I'm transferring to will provide the same experience. In terms of the Labs, it would have been nice to be informed in advance that they only take appointments now. For the past 6 years I've been coming here, I do annual blood work and it's been walk-ins as well. Luckily, the guy was able to fit me in.

Dr.Bashant always takes her time and listens to your concerns. Would totally recommend her.

Felt heard and cared for

Saw Madison Barrett, she was thorough and very informative. Liked her chair side manor and the fact that she was so thorough.

K. Nolan is wonderful.

Everyone was great, starting with the receptionist to the nurse and then Cheryl! The only thing I had a problem with was the VERY LENGTHY pre schedule I received in my email the day before! They have all my records, there was NO REASON to as them all over again!!!!

Dr Coombs is helpful and enormously personable - she made an often dreaded appt., dare I say, almost fun!

FNP Ashley kleinerman……Did a wonderful job with me. I had a procedure done today, and she talked me through it. And it was much appreciated! Thank you AK!

I met Dr. McAndrew today for my first exam with her. She was very personable and professional. She didn’t make me feel rushed at all. She answered all of my questions and offered me some written materials for reference. I will miss Dr. McShane but I feel as though I am now in good hands with Dr. McAndrew.

As always, the best appointment. The staff is incredibly friendly and Amanda is the best at her position. Have never felt more comfortable with any OBGYN since I started coming to her and her staff. The BEST!!

The building was easy to find and the access in clear view from the parking lot.

Positive response to my first visit at HHHN.

Efficient and very happy with stadd

Everything great

Always above and beyond!

From the moment I got through the door, I felt welcomed. Rose at the front desk was absolutely amazing. She was professional, yet warm and reassuring. Kim, Dr. Marino’s assistant was great, as well. She had a sense of humor and was knowledgeable about all procedures. But the icing on the cake was Cheryl Marino. She is an absolute gem who is replete in every way. Hudson Headwaters is fortunate to have her!

The building smelled as if it had had water damage. It felt small and old and unwelcoming.

Staff was very friendly from front desk through to doc of course

Dr McAndrew is awesome. I would wait hours to see her , she is knowledgeable, kind, compassionate , and listens !!

Dr Cooney was quick, gave me specific info and recommendations for action.

Great Visit

I have not ever felt so comfortable and listened to by doctors and staff! So happy

I often never leave reviews, but the girl who did my sonogram today was so compassionate and caring and I just wanted to relay that to the staff.

My overall experience was very positive. The staff is friendly and professional!

Overall very pleased!

April LPN is wonderful!!

Very professional and helpful staff. My provider was excellent at her job under stress by “me”. I’m a terrible patient!!

Staff is awesome!

Dr. Sustar is awesome!

Dr Sustar is very through with her examination. She makes sure all relevant health information is documented in my medical records.

Very informative and caring

Very friendly, pro and compassionate.

Was treated like a number, just another patient shuffled through the system. All cold business and no genuine caring. Staff, nurses and doctors look burned out, it's obvious they don't want to be there anymore. Everyone is just "checking boxes" to get the job done. Everyone warned me about how poor the care is here, and they were right

Greeted on the stairs! Check in was a funny experience due to my issues! Kim/Cheryl great team. I’ll be back in July…No Pantyhose!! It was a pleasure Ladies! TW

Ashley was wonderful! It was my first time with her and she was very professional and kind.

Amanda was very personable and really helped to put me at ease.

Was first time there and everything went great

Things went very well.I was very pleased with the doctor.

Dr. Kim Alger is exceptional...her medical approach is coupled with a holistic (whole) approach...and every detail is heard and responded to accordingly with the highest level of care. Thank you!

Short wait, nurse was very nice.

Everyone was cordial & professional. Dr.Bashant put me @ ease & spent quality time w/me as a patient. I was relieved that I can stay w/her for future check ups.

Cheryl Marino is excellent!

We love Gabriela she’s great

Check in was easy and quick. Waiting room was fast. The NP Ashley was amazing.

Staff was wonderful. Listened to my concerns and educated on options.

Nolan took her time explaining things to me.

very informative conversation w/ provider

Dr Cassie Leonard is a wonderful listener and compassionate doctor. Goes over and explains test results. Dr Leonard has a very pleasant personality and I highly recommend her.

Elizabeth McAndrew takes her time to answer your questions and explain your health condition. She sent me a message via patient portal to ask how I was making out with a prescription. I have the utmost respect for Elizabeth and strongly recommend her for women’s health care.

Always a pleasure!

The nurse Betsy and Dr. Sustar made me feel comfortable and listened to my needs. It was an overall wonderful experience from start to finish.

Dr and staff at Hudson Headwaters were wonderful!! Thank you

Very friendly staff. Dr. Jennifer Bashant is friendly, caring, patient, and extremely knowledgeable.

I wish you had on-site mammogram like Women's Care did.

I finally found doctors that listen to me and truly care. I know this is a fact because I don't dread going.. Thanks to the entire staff for their professionalism and caring hearts.

Always a wonderful experience. Joanne & Chrystal are so kind, considerate and helpful. They deserve special recognition for their work.

Jocelyn is absolutely great !!

Met my new doctor today and I found Dr. Sustar to be very welcoming. She took ample time during our question/answer portion of the checkup. I feel confident in her approach regarding my personal concerns. She is obviously at the top of her game, and I feel fortunate to have made this patient/doctor connection.

I was pleasantly surprised at the smoothness of the transition from Women's Care to HHHN. Prior to my appointment I envisioned an environment where no one makes eye contact and you're reduced to nothing more than a number or symptom. I was so wrong! EVERYONE was considerate, attentive and professional. All the right questions were asked and in a manner that allowed for thorough discussion. Thank you!!

I had to bring my 2 year old with Mr for an ultrasound and he had a meltdown thinking the tech was hurting me. In a matter of minutes an angel of a nurse came in and swooped him off to color pictures with him and give him snacks. I didn't catch her name but what a sweet and relieving gesture that I was so grateful for and my son absolutely loved her.

On line questionnaire before visit was very difficult to complete. Some questions didn’t make sense and it was confusing as to what was being asked.

Thorough, compassionate care!

Love Kim Alger and her nurse Ann they always make me feel comfortable and listen and address any and all concerns I have

Dry thorough. Great provider.

I honestly can't say enough good things about the treatment at this facility.

Check in and check out process were easy, quick & friendly. Very clean facility.

The Nurse and Dr Cooney were very warm, professional and informative about my situation. Also. I did not have a wait. Very efficient! Thank you!

Great office with knowledgeable, friendly staff. Dr. Bashant is the absolute best physician I’ve ever had.

Excellent first visit with Dr Goertzen.

Wonderful!

More personal and less hectic. Great experience with the transition to HHW

Amber the receptionist is so sweet ! All have been very professional and kind .

Providers were kind and thorough

Dr. Cooney was excellent. She was very professional, personable, and helpful…all great qualities in a Physician.

Dr. Cooney offers comprehensive, meaningful care and concern.

Very prompt and staff lovely!

I had a wonderful first time visit all topics were covered and I was not rushed out

Amanda and the team there are amazing! They’re so welcoming and friendly. They make you truly feel like you can discuss anything with them at any time. I’m so glad that I found them!

Everyone is always so friendly and courteous.

Friendly, easy to talk to.

The nurse and Dr. Coombs were both wonderful. They explained the procedure thoroughly, were friendly and kind, and made me feel comfortable.

Dr. Leonard is the BEST!

Very complete exam and in depth probe into my health

Lynette is the absolute best, so easy to talk to, she listens to my concerns and always works out a solution with me.

Staff: friendly, kind, knowledgeable Physician: excellent, kind, knowledgeable

Was really a 10. Very please with all the staff. Thank you ❤️

Seen early and test performed very efficiently. Staff very friendly.

Love Dr Bashant! Loved having a cloth Johnny coat. Feels so much better and more modest than those awful paper ones! Kudos for comfort and feeling of modesty!

Rose at the reception desk was friendly and efficient. Crystal Nolin takes her time to address all areas and is wonderful.

Thank you

Waited way too long for a simple checkup! I feel bad for the staff, they are stretched too thin!

Seems like all of hudson headwaters tries to rush you out the door without actually listening to anything you say.

Excellent health providers

Very happy with my visit today! Everyone for the office staff to Megan my nurse and Ashley K my provider were just terrific. Very responsive and helpful! Excellent service!

I love Dr. Bashant. She is always so pleasant and understanding. She is a wonderful doctor and person.

Dr. Sustar is so pleasant it never feels like a doc appointment but more like visiting a very intelligent and articulate friend.

I love Amanda Clements

Great women's Health center.

I’d prefer to be seen only by Dr McAndrew. I rarely need to go in. I was Dr McShanes patient and only saw her. That’s the way I’d like to be treated now.

Extremely helpful and knowledgeable!

Amanda Clements is absolutely wonderful!

Knowledgeable and helpful.

Today was my initial visit with Dr. Sustar as a new patient and I was extremely pleased with her care. She answered all of questions and addressed all my concerns. I highly recommend HHHN Women’s Care.

Kind, helpful people that made me feel important

Everyone was very kind and considerate. Rose at the front desk helped me when I was confused about a prescription.

My ultrasound tech was compassionate and caring.

Megan tech and Ashley NP are so kind and patient to my mom and myself!!! Thank you so much!

Everyone was so sweet and helpful

Efficient, attentive and professional

Friendly staff. No waiting. Informative. Made to feel at ease.

Patient, clear explanations, did not make me feel rushed or that a question was too stupid.

Staff is exemplary

Dr. Bashant is excellent. Wonderful bedside manner. Lucky to have her as a provider.

So happy, exceptional care for my whole person!!

Conveniently located, easy access.

Very satisfied, first time there!

Always a pleasure to see my doctor. Thank you and your staff for your support and dedication.

Staff was very friendly and Amanda Clements is the sweetest and most understanding OBGYN I’ve ever had. Highly recommend Hudson Headwaters!

Efficient check in at reception desk and screening by nurse

The staff here is fantastic!

I love HHHN women's health, always a great experience! I feel valued, and validated.

In and out with a great ultrasound tech

Many of your Nurse Midwives are amazing. all the nurses are amazing. I do not love that I see someone different each time I am there. it is especially difficult near the end of the pregnancy. I felt that near the end many things could have/ should have been explained better. I learned more doing my own research than from your people. as this was my first pregnancy I didn't even know which questions to ask. I felt that I was fear mongered into inducing during week 39. The Midwife told me that she had had another perfectly healthy mom/baby refuse to induce and that the baby died. (this was after we made it clear we did not want to induce simply due to age- unless there was a medical need) Subsequently we went in for an induction. We were at the hospital for 2 days and my body was not responding to the induction at all. I didn't dilate, so I was sent home for a few days before having to go back and try again. I feel it would have been much healthier to monitor closely/wait.

Very Nice as always. Thanks!

Very friendly and communicative. They explained why things were slower than normal and the changes they were going through that day. love that!

Dori (US tech) was wonderful, made me feel very comfortable. She’s great!

Cheryl & her nurse were both great. They listened and answered any question that were asked.

I am a new patient from Woman’s Care seeing Dr Bushant . She was recommended and I like her a lot. She is a caring person .

I am so happy to have found Cheryl Marano again!

I have just been so please with the care I receive there.

Love Dr Bashant! She listened to me and was very attentive. Made you feel comfortable. She was very personable and I like that, makes me feel comfortable.

. Very satisfied with the visit.

Crystal was absolutely wonderful!!

This was my first visit. I’m very happy.

Dr. Goertzen is always fantastic!

Very efficient. Left feeling good about the entire experience.

The staff is very professional and polite. My only complaint, and it's a big one, is that my appointment was cancelled THREE times. Totally unacceptable. I finally said, "Give me someone else who is going to be there." I will use Jocelyn Edens from now on.

thanks for helping!

Honestly, it’s the smallest thing but the gown sizes being bigger! Having these helps a great deal.

Jessica Nelson Was amazing

Thank you! Wonderful visit : )

I've been a patient of Diana Sustar's for a couple of years now. She is always upbeat and friendly; she listens well and answers any questions I may have. Here assistant, Kayla, who I met for the first time today is equally friendly and upbeat.

Cheryl Marino is so patient, kind and understanding. Always feel so very comfortable with her.

Kimberly Alger listened to my concerns and was responsive with questions asked.

Check-in was easy, care was wonderful.

Friendly and quick. Ashley is very nice.

Dr Cassie Leonard is through and friendly and a great doctor

Wonderful staff

Everytime I go to see Savannah West it is the most amazing experience. She makes me feel so comfortable and she’s extremely knowledgeable. Simply the BEST.

Dr Rowland is great! The ladies at the front desks were friendly and efficient.

Dr. Coney is spectacular

Dr Robbins

Overall it was a great experience - I just went in to get an ultrasound and the technician was wonderful. It made me a little uncomfortable that the room was connected to another room that other nurses and technicians were working in without a door or anything. Maybe put a curtain or door up?

Follow up appointment, very careful review and decision made. Handled with care and compassion.

I loved Dr Andrew's. She was great! I had been with Women's care, and was a little nervous about a new Dr. Dr Andrew listened to me, asked questions and went over history. Very thorough!

The masks smell like an arm pit

I enjoy seeing Dr Clements every time I come. She's so sweet and easy to talk to. I wish she was a therapist..I just love her to pieces 😊

Had a great OB appointment with

Great- and on time

Good

I had an appointment with Dr. Cooney at 10:30 this morning ..while there to check in, I found out she had called in sick, I never got a call this morning that she would not be there, 🤷🏻‍♀️ Patti (, who relayed this information to me at while checking in, ) asked if I wanted to see another Dr. since I was already there. I said yes, and was able to see Ashley Kleinerman. My annual visit went off without a hitch! Ashley was lovely and very thorough in her exam and in explaining all I needed to know : renewed my prescription, ordered my annual mammogram and Dexa scan. Thanks to everyone who worked together to keep my appointment under these circumstances!

Crystal Nolan is a great provider, smart, a good listener and cautious in her treatment of my osteoporosis.

Friendly staff.

Very kind staff, answered questions I had and offered some great advice.

She was very attentive, easy to talk to, really listened to me, and provided detailed feedback. I felt very comfortable. Thank you!!

CrystalNolan is a treaure for WOmen’s Health Care.

My first time at Women’s Health. Both Megan and Ashley were awesome. I was very pleased with my experience.

Pleasant experience with reception nurse Michelle and Amanda. Thank you

Had a great appointment today. The nurse was fantastic and so was CNM Madison.

Great visit with CNM Madison Barrett. The visit was both thorough and prompt. She answered all my concerns/questions with ease & education.

Jocelyn was so great, understanding, helpful, friendly! Just awesome

Dr Goertzen is wonderful. Kind and caring and not rushed

TY for such thorough and extraordinary healthcare!

I saw Dr. Rowland for my visit. Everything from the check in to the procedure was done very professionally. I appreciate that.

Staff was friendly and helpful. Crystal Nolan was friendly and professional. My first time at HHHN Women's Health was an excellent experience

excellent sevice

Clear info and explanation

Every part of the visit was great, including professional personnel and supporting staff.

The front staff Women’s Care at HH were friendly, polite & professional. The nurse I had, Kayla, was so nice, kind and professional. Dr Sustar is the absolute best. She is kind, professional, caring & sensitive to my quirks! I am very pleased with my first visit to HH. Thank you all! 🙂

Nurses and check in are friendly and efficient

Cheryl Marino is the best! Patti at check in and out was a pleasure to work with

Dr Clemons is amazing. Makes you feel comfortable.

Everything was excellent!

Love Dr. Bashant. She is genuine, spends time with you, listens and is a wonderful doctor. So pleased I was able to continue care with her from Women's Care.

Cheryl is amazing! HHHN should feel honored that she has joined their team!

Cheryl is always so kind and reassuring. What a lovely asset she is to your practice.

Madison Barrett is wonderful, I’ve had excellent experiences with her.

Provider was pushing me to change my birth control even though I'm not having issues of any kind & am very happy. She clearly wasn't ok with that. Also insisted that my BP was high even though I explained that I was upset. Basically yelled at me & did get in my face as I was trying to leave. Will NEVER recommend her & refuse to see her ever again.

Took time to listen and answer questions I had. Ashley Kleinerman

This center was very clean and my technician was so kind and considerate ✨

Only waited 5 minutes to be taken to a room and Dr McAndrews cam in shortly after. All done in just over 30 minutes which is phenomenal.

Courteous staff checking in, courteous nurse in exam room, provider very present, kind and informative.

I always have a positive experience with my annual visit to HHHN Women's Care. Rose at reception/scheduling is friendly and professional. Crystal Nolan, NP is a GEM! She is so thorough that I always feel well taken care of.

Love Dr Bashant!

As always, 5-star service from the time I arrive to the time I leave.

Dr. Goertzen always takes her time and listens. She is compassionate towards her patients feelings and discomfort. She is knowledgeable and works hard to come up with the best treatment plans in the best interest of her patients.

From Susan the medical assistant to Dr Rowland great job and they took the time to make sure any questions I had were answered !

Multiple people going above and beyond to explain and make me comfortable and make sure I understand everything- which is so rare nowadays!!!

I saw Maggie Farrell for a return visit. She is extremely professional, helping me feel comfortable, explaining each procedure

Jennifer Bashant is the best provider

Amanda is amazing. She is so down to hearth and easy to talk to. I feel very comfortable talking to her about sensitive medical issues. Rate her as high as I can.

I like the location because I live right down the road from them

Providers are great but ever since women’s health closed my wait times have been absolutely insane. Appointments that used to take 20 minutes I’m there for over an hour if I’m lucky because I’m sitting and waiting

The provider and team were fantastic. They were knowledgeable, caring, attentive and kind.

Jocelyn and her assistant were helpful, kind and patient

This was my first appointment since my other office I used to go closed. From the moment I entered the building it was a positive experience. The front office staff checked me in downstairs even though my provider was upstairs. The nurse that was working with the provider I was seeing was smiling and pleasant. I was taken back shortly after checking in. The provider was wonderful - I am bad with names but I believe the nurse’s name was Kimmy and the provider I saw was Cheryl Marino. I wasn’t sure if I would ask for a particular provider for next year but I definitely wanted to see her after this appointment going forward. I also have worked in an OBGYN office - this was excellent!

I have been a patient of HH for several years and usually find the staff to be caring, helpful and professional.

I felt very comfortable with my first visit to the office Thank you

Everyone has been great!!

Since I started going to HHH, I have found everyone to be pleasant and efficient from the Front Desk to the nurses, technicians and doctors. I love Dr. Bashant and have been her patient for many years. She is caring and gives you so much of her time. Thank you to everyone.

Dr. McAndrews and her LPN were extremely patient, kind, thoughtful and wanting to thoroughly identify the problem and come up with some answers. My sincerest thanks to both.

Very clean, seen on time, very thorough, and additional questionnaire upon check in.

I did all of my pre and post natal care here. Everyone I saw was friendly, helpful and responsive from the admitting desk to the nurses, midwives and doctors. The midwives who delivered my baby were AMAZING.

Awesome everyone was so kind.

Dr. Coombes is always very pleasant and attentive. I got in and out quickly as well!

I love Dr. Cooney she is absolutely wonderful and has been amazing to us through everything. 🙏❤️🙏

Very professional, made feel at ease with my painful procedure

Check in/check out Staff were very friendly and helpful. Provider spent adequate time asking questions and addressing concerns.

Check in gal great- Kayla great - Dr. easy to understandd

All the staff were prompt, courteous, and helpful. Cheryl Marino was thorough and knowledgeable. And Kim who did the pre-exam was also great.

Nice receptionist and the nurse. I felt comfortable in a new office.

Gabriel

Dr Cooney is excellent. She takes the time to listen and assist you in achieving your best health. Highly recommend her

Dr Cooney is a great provider and I greatly appreciate her knowledge and kindness.

Cheryl Merlin’s,

I would definitely recommend Amanda Clement . She is very easy to talk , caring, and overall very knowledgeable.

Open and easy to talk to. Very interested and informative about any of my concerns.

Womens health is

So happy that Cheryl joined you from Womens Care.

Everyone was super helpful, kind, and welcoming. I didn't wait long which was great. And I've been with Cheryl for years now, and I appreciate how thorough she is. Five stars

Ever since women’s care closed the wait times at Hhhn have been absurd. Especially for having a ten minute appt if that I’m waiting 40-50 minutes and then get my blood pressure checked and baby hr and I’m gone. My appts are either all cancelled with zero availability to reschedule or my provider is just randomly changed. Been almost every appt since women’s care closed. Love all of my providers but seems getting really sick of appts being cancelled, rescheduled last minute or providers just being changed without a phone call or anything beyond a text update.

Extremely kind staff

Kim was great

Just got checked in and called back. Also nurse and Dr Robbins were super friendly and courteous. Gems!

Dawn was wonderful. Kim was also. Made a stressful visit mite calming.

Helpful staff. Clean and inviting space. Caring professionals.

Staff was friendly and efficient. Appointment was timely and the provider was informative and made me feel improtant.

Loved Corrine and her nurse!!

Cassie Leonard is very thorough and takes her time and listens.

Dr. Coombes is a great doctor! Knowledgeable, personable & attentive to my needs. Courteous staff too! High quality care !

Love Dr. Coombes..thank you Nurse was great tool

It was my first visit to this practice. Everyone was pleasant and professional. I was pleased with Dr. Leonard.

Overall, excellent experience.

Personal and caring

Just OK due to lack of response to portal message. Sent message and received preliminary response on same day. Waited 2 days to hear - no further response. Called.

Dr Leonard is always kind polite funny and easy to talk to. She makes every appointment effortless and covers everything physically and mentally. She is a gem in your practice. Give that woman a raise!

Love Dr Coombes and her staff !!

Everyone at this office is so pleasant and helpful.

Dr. Leonard is very kind and I always feel like she listens and truly cares about my concerns. I don't feel rushed or embarrassed. She's great at women's healthcare!

Everyone was so pleasant. Thank you

Communication excellent Through exam.

Very pleasant people. Thank you

Dr. Bashant is a lovely person who can make even the most anxious patient (me) feel at ease. She is knowledgeab

Receptionist were not the nicest of people trying to get something straightened out.

on time & answered all my concerns

Dr. Bashant and staff were awesome. The staff was pleasant and professional. Dr. Bashant was so thorough. She covered everything. I am so pleased with everything she covers in the allotted time.

Always wonderful front desk staff. Always so nice and helpful !!!! Thank you ladies !!!

Everyone there has been so good! It really has been a good experience

Helpful and Friendly staff

Amanda Clements was excellent as was her nurse.

This is the first time I have felt really listened too and cared for by an OBGYN since I can remember.

I was treated with kindness and professionalism!

Dr Bashant was excellent

Dr. Bashant is very thorough! She listens and addresses all concerns!

Waited about an hour for a three minute appointment. Not fun at 34 weeks pregnant

I had a great first experience at Hudson Headwaters Women’s Health. The receptionists were very nice on the phone and in person, and they got me in on fairly short notice for a time-sensitive issue, even as a new patient. The wait time was totally reasonable and the location was clean and comfortable. The NP I saw was thorough as well as personable. No complaints!

All good

Nice and comfortable

Easy to talk to. Clean environment. Called in almost immediately—zero wait time.

Appointment went smoothly and efficiently.

This practice runs like a well oiled machine, and everyone from those at the check in/checkout desk, to the nurse and the physician were professional and friendly.

I am only rating this high because of the provider you acquired from the Women’s Care. Jennifer Bashant is one of the best gynecologists I have seen.

Everyone was awesome, especially Dr. Bashant.

Seems to be always on time for my appt. with them. And they are always courteous as well.

Cheryl was great - very thorough!

Dr. Bashant was wonderful as usual and her nurse was outstanding.

Very efficient and professional

Each visit to the Women's Health Center has been excellent. The medical staff and the administrative staff have always been professional, knowledgeable, efficient and reassuring. I really appreciate their efforts.

My waiting room time was a bit long. My appointment next year is in the morning. I'll be upping my rating to 5 stars.

There are some very caring doctors working here.

Patient, attentive physicians. All health concerns are addressed and attended to in a timely manner.

Very professional and on time appointment.

Doctor Bashant is in credible!!!!