The Schroon Lake Health Center serves people of all ages, and we welcome you to be a part of our family—here or at any of our health center locations.. Our pediatric, adult and family medicine practitioners provide comprehensive primary health care services. A wide array of specialty and ancillary services are also available to Hudson Headwaters patients.
The Schroon Lake Health Center serves people of all ages, and we welcome you to be a part of our family—here or at any of our health center locations.. Our pediatric, adult and family medicine practitioners provide comprehensive primary health care services. A wide array of specialty and ancillary services are also available to Hudson Headwaters patients.
The reviews listed below were collected independently of Hudson Headwaters Health Network through rater8. Each review represents an authentic and verified patient experience.
Always receive prompt, excellent and courteous care at the Schroon Lake Health Center.
Sep-2024
Just blood work
Sep-2024
Amy is absolutely amazing! She’s clear in her communication, and she listens to my concerns and answers my questions throughly.
Aug-2024
Always makes me feel like a friend and listened to.
Aug-2024
Customer service was top notch.
Aug-2024
All pleasant people.
Aug-2024
Staff is friendly and curtious from the ladies in the office - to the nurses and the doctors.
Aug-2024
Caring and efficient service
Aug-2024
Spent time listening to mine concerns.
Aug-2024
I do wish that all personnel in the clinic were named on the provider listing in the entrance, from nurses to assistants to receptionists to phlebotomists.
Aug-2024
WONDERFUL STAFF AT
SCHROON LAKE
Aug-2024
Staff friendly and helpful. Doctors and nurse or PA also friendly and informative. Very satisfied with my appointments
Aug-2024
Had blood draw. She was professional and very friendly. Well done!
Aug-2024
Like dr.holley
Aug-2024
Dr Holly and her team are
wonderful and care. No rushing
Aug-2024
They are the most friendly and respectful understanding and clear communicating set of people. I walked it without an appointment and they still helped me and gave me their best advice. Exemplary service ❤️
Aug-2024
went for blood work. She was very good, gentle and quick.
Aug-2024
wonderful service overall
Aug-2024
Excellent skilled professional care
Aug-2024
Friendly professional staff
Aug-2024
Karen was amazing, Doctor Cullen was knowledgeable and funny.
Aug-2024
They are always friendly and helpful.
Aug-2024
Staff was friendly and efficient.
Aug-2024
Entire staff was courteous and professional.
Jul-2024
Excellent staff
Jul-2024
I went to HHHN early this morning for bloodwork being there 45 minutes before the doors opened. I had been contacted by Karen 1 month ago requesting I get the bloodwork done today, before my yearly physical Saturday 7/27/24. When I checked in I was told the request for bloodwork had expired July 9th, I had no current order. I was surprised and had to wait until a doctor came in to the office at 8:30 to ok the bloodwork. I had to wait until the 18 people behind me had their bloodwork done before I was put at the end of the line. 9:20 was when I was finally done. Why did I have to go to the end of the line? It wasn’t my fault that the order had expired. It would have seemed logical to fit me in after the 2nd or 3rd person completed their bloodwork. No care factor whatsoever.
Jul-2024
Front desk ladies are awesome!
Jul-2024
The Phlebotomist had zero bedside manner
Jul-2024
All of the staff at the Schroon Lake Health Center are so kind, thoughtful and professional. I always feel cared for and respected when I go there. Thank you!
Jul-2024
Personable, knowledgeable, and professional. From the front staff to nurse Taylor and Doc Amy. Thank you !
Jul-2024
GREAT EXPERIENCE!
VERY PLEASED WITH MY CHOICE OF DOCTOR AND LOCATION
Jul-2024
Was received warmly, the lobby and waiting room and immaculate and the nurse and doctor were efficient and friendly and I was in and out in less than 30 minutes!
Jul-2024
Everyone was so pleasant and helpful!
Jul-2024
Staff could not have been better.
I had a laceration on my leg , was stitched up and on my way. Outstanding
Jul-2024
Nurse Donna and Dr. Hicks were both extremely pleasant, thorough, and caring. My wait time was minimal and it was an excellent patient experience.
Jul-2024
Staff is friendly & professional. I was seen on time. Facility is very clean.
Jul-2024
Provider knowledgeable professional and friendly.
Jul-2024
Went to lab & had a good experience in getting my script taken care of. Was in & out promptly.
Jul-2024
Everyone is phenomenal in how they communicate and treat patients.
Jun-2024
Love Dr. Aimee Clinton
Jun-2024
BEST
Jun-2024
I SO LOVE the staff and Dr's, they are all amazing
Jun-2024
Friendly, professional, time efficient.
Jun-2024
The staff is always polite and friendly
Jun-2024
Best
Jun-2024
Obtained appointment quickly, doctor was great, knowledgeable, and was able to spend significant time to assess and discuss medical issue
Jun-2024
The office staff were wonderful! Friendly and profesional!
Jun-2024
Receptionist and technician were wonderful, efficient, kind, very good at what they do!
Jun-2024
The BEST
Jun-2024
everyone was so gracious to me today knowing what I’m going thru my 23 yr old son is in the hospital fighting for his life in alb med and they treat me with so much respect and got me in and out
Jun-2024
Everyone is very polite and helpful
Jun-2024
Very efficient and attentive.
Jun-2024
Aimee & Javi are the best! Front desk staff too.
Jun-2024
Friendly staff. Doctor was on time and efficient.
Jun-2024
Amy was professional and cordial! Good listener and accommodating to my questions and concerns!
May-2024
Very professional
May-2024
Thank you for your immediate help and resolve of my medical need!
May-2024
Very friendly, receptive & helpful as a first time patient.
May-2024
First time meeting Amy, very nice
May-2024
Schroon Lake hhhn, has come along ways in helping their Patients.
May-2024
Very welcoming staff and hardly any waiting time.
May-2024
I appreciated that I didn't have to wait to see the dr. and discuss my ailments.
May-2024
Service was top shelf
May-2024
Went for blood work, very quick
May-2024
Gentle
May-2024
Very caring, friendly staff
May-2024
Very happy with the results and the professional staff. Hello
May-2024
I have no complaints about the Schroon Lake Health clinic.
May-2024
Courteous, efficient, professional
May-2024
Professionalism at its best
May-2024
Excellent diagnosis of tendonitis.
May-2024
Everyone at the health center are very nice , informatiiv and healthful at any time. Thumbs up 👍
May-2024
Helpful, compassionate, and courteous as always!
May-2024
Ms. Clinton the PA continues to amaze me with her understanding & useful suggestions about how to make personal health improvements. Her understanding of holistic approaches is very impressive.
May-2024
all staff were very helpful and friendly.
Apr-2024
Dr. Holly listened to me and provided helpful choices for all my concerns.
Javier, as always, was courteous, , professional, and listened to my health concerns.
Apr-2024
Excellent
Apr-2024
Very little wait time and care is excellent
Apr-2024
Super friendly staff but the wait time to get blood drawn was ridiculous.. waited over an hour !
Apr-2024
The phlebotomist is top notch! Efficient, friendly, didn't even feel a pinch.
Apr-2024
Just wish you could offer lab work earlier than 8 am.. Otherwise, everything was excellent!
Apr-2024
Great office
Apr-2024
Great service
Apr-2024
Dr Holly is fantastic
Apr-2024
The nurse was fantastic. She answered all my questions.
Apr-2024
Efficient and listened to my issues and acted accordingly.
Apr-2024
pleasant and adequate service
Apr-2024
Took there time are really concerned in helping me get better.
Apr-2024
The staff is so professional and courteous.
Apr-2024
Excellent care all around
Mar-2024
Polite and professional staff. Clean waiting area and short wait.
Mar-2024
Dr.Holly on the money
Mar-2024
Very kind, thoughtful and helpful
Mar-2024
I felt heard and the staff was very gracious, sympathetic and empathetic of my mental health status.
Mar-2024
always pleasant reception, moderate wait but in a warm and pleasant atmosphere
Mar-2024
Amiee Clinton and the entire staff 5 stars
Mar-2024
It took just one stick to get blood. I’m a difficult stick.
Mar-2024
Fast, friendly & efficient
Mar-2024
Bloodwork. Ladies r so efficient
Mar-2024
Always patient and kind.
Mar-2024
They an my Doctor has taken good care of me
Mar-2024
Very good friendly, professional service
Mar-2024
Dr. Clinton listened to my concerns and made recommendations which I found good advice.
Mar-2024
Doctor takes time with you and makes you feel comfortable
Mar-2024
Everyone was pleasant and knowledgeable
Mar-2024
Quick, friendly,painless
Mar-2024
Your staff s polite, Friendly, personal
Mar-2024
I really love having providers, aides, and clerical staff who know my name and don’t have to look at the file to remind themselves of it. I feel like the regulars at SLHC truly care about their patients, and that makes all the difference.
Mar-2024
couldn't ask for anything better
Mar-2024
It was a great experience.
Mar-2024
Love my doctor Tanya Finch
Feb-2024
No pain blood drawing!!!!!
Feb-2024
Everyone was courteous and professional.
I received the help I needed.
Feb-2024
Dr. Bachman did a thorough exam related to my issues. Answered all my questions and even called me at home to double check.
He explained things clearly verbally and in writing.
Feb-2024
Appreciated ease in getting appointment.
Feb-2024
Tonya and Javier sorry if spelled wrong where great and very nice. Donna was also very helpful.
Feb-2024
Got me right in on same day I inquired. Staff helpful and friendly 💌
Feb-2024
Friendly staff, clean facility
Feb-2024
They're doing much better
Feb-2024
Love this place, Tonya, Javier, and Taylor are great.
Feb-2024
We are SO fortunate to have this facility right here in Schroon Lake in the Adirondacks. The staff is unfailingly professional and courteous. They are a credit to the HHHN organization, and an invaluable asset in our community. .
Jan-2024
Great, friendly staff...
Jan-2024
Dr. Holly Bachilas listens well and is helpful.
Jan-2024
All the staff are very friendly and caring
Jan-2024
My check-up appointment was very thorough and my questions were answered
Jan-2024
Professional staff and a compassionate and thorough provider.
Jan-2024
professional, prompt and polite. All aces.
Jan-2024
Dr was good
Jan-2024
I saw the doctor to discuss a medication change because I was experiencing negative side effects with the medication. I was surprised that the doctor did not advise me to wean off one medication before starting another medication. She said it was optional. I chose to wean myself and I believe this is the best course of action with the medication that I am taking.
Jan-2024
Great staff!!
Jan-2024
She was extremely nice and helpful.
Jan-2024
Dr Bachilus is amazing.
Jan-2024
Great the Dr. Holly was so wonderful and the guy who checks us in has always been so kind and nice I can’t complain about anything thanks so much❤️
Jan-2024
I am thankful for my local HHHN. Always kind, helpful and thorough!
Jan-2024
Excellent staff that go above and beyond to make your visit complete and comfortable.
Jan-2024
Tanya is an excellent provider and takes time to listen, explain, etc
Jan-2024
Extremely accommodating
Dec-2023
Dr. HOLLY and the nurses were super nice to me!
Dec-2023
Dr hicks is the best I'm going to miss him as he is retiring...
J.r.
Slvfd
Dec-2023
Love my doctor Aimee, love the staff. The Christmas decorations are amazing and lit the place up well.
Dec-2023
Excellent
Dec-2023
Very helpful and friendly staff!
Dec-2023
Dr & staff were great!
Dec-2023
The staff at the Health Center as always are kind and patient!!!!
Dec-2023
Staff were all outstanding and professional.
Dec-2023
Nurse Donna is always so caring and looking out for my health and well being! She was very helpful and showed me how to better take care of myself.
Dec-2023
Dr Bachman was superb, thorough, caring, pleasant—Top Drawer!
Dec-2023
Great service and fast
Dec-2023
Dr Holly is second to none
Dec-2023
Very professional and friendly visit
Dec-2023
all are great!
Nov-2023
Was a great experience!
Nov-2023
Always friendly and helpful
Nov-2023
Receptionists both were timely, friendly and very competent.
Nov-2023
Always great care from the front desk, nurses and doctors. Excellent people work there and really care and try to accommodate you.
Nov-2023
The office staff is so welcoming and helpful. An employee not working on the front desk was there and greeted me by name even though she was talking to others. Dr. Bachilus was awesome. It was my first time seeing her, and I was so impressed. Listened well and gave me great options. Friendly and nice.
Nov-2023
Everyone at the Health Center are so kind, patient and helpful. Thank you all.
Nov-2023
Absolutely can’t stand the way they share everyone’s information with everyone waiting in the waiting room. I so damn aggravating. So I try to avoid it by saying that NONE of my info has changed but they still ask the questions out loud 🤦♂️
Nov-2023
Very attentive staff, really felt comfortable
Nov-2023
very friendly staff
Nov-2023
Thank you for your service to our community!
Nov-2023
My appointment was at 2 pm. I was not seen until 2:30. If I were 30 minutes late, I would be told I could not be seen.
I generally do not say anything about waiting but I left my job 1 hour and 15 minutes early to be on time for my appointment. My time is valuable too.
Oct-2023
Pleasant staff..Love my physician. Never feel I'm being rushed in and out!
Oct-2023
They have best receptionists and best doctor Tanya finch I really admire her skills thank you doc
Oct-2023
The nurse administering my injection Taylor was wonderful! Very pleasant and professional!
Oct-2023
got right in for flu shot
Oct-2023
great staff
Oct-2023
Had blood work done today and she was excellent.
Oct-2023
Had to wait at least half an hour, but otherwise excellent
Oct-2023
This is first time EVER having an issue getting blood drawn. In so much pain right now. So upsetting.
Oct-2023
The nurse had trouble finding my veins in my arm today. She may need some help, or more practice.
Oct-2023
Always concerned and respectful
Oct-2023
Everyone at the health center is always so friendly and welcoming even though you are sick.
Oct-2023
Some one need to check the measuring sticks in the rooms 2” low is crazy. I know we shrink as we get older but I do not need help.
Oct-2023
Timely and professional.
Oct-2023
Your phlebotomist was professional and courteous.
Oct-2023
Very good office visit
Sep-2023
very good provider great
Sep-2023
Always courteous and professional.
Sep-2023
Excellent job
Sep-2023
Tanya is always great!
Sep-2023
Well organized, taken in for visit right on time, the staff made sure Dr's. had sufficient time for the patient and time to answer all concerns..I felt heard , all an all a good experience. THANK you.
Sep-2023
Love the staff and doctors!
Sep-2023
By far the best health center in the Network. Everyone from check in, providers, lab personnel, check out and admins are amazing!
Sep-2023
I felt listened and understood.
Nurse and Dr. professional and helpful.
Sep-2023
Dr.Hicks , very easy to talk to. Excellent listener, compassionate. Professionally
an asset to HHHH
Aug-2023
Very quick and professional visit this morning. Thanks!
Aug-2023
Waited almost 45 minutes..no explanation..doc was great
Aug-2023
Helpful, friendly staff, short wait time(mid-afternoon appt)
Aug-2023
Thank you to Karen who helped so much when my blood work orders had not been sent she took the time to track them down for me. I had fasted and was ready to go.
Terry Pilon.
Aug-2023
It was just bloodwork but they were very efficient, quick and kind.
Aug-2023
Kudos to Hudson Headwaters Health Network for bringing much needed health care services to rural areas of the north country. #NeighborsHelpingNeighbors
Aug-2023
Excellent care.
Aug-2023
Nurse Donna was outstanding!
Aug-2023
GREAT INTERACTION VERY PLEASANT
Aug-2023
Everyone was so nice. Was in for some lab work and was in and out in no time.
Aug-2023
as alwways
Aug-2023
Dr. Bachilas is excellent. And she listens well!
Aug-2023
Speedy service. Answered all my questions. Friendly as always!
Aug-2023
Polite folks. Clean waiting area, but couldn't give a 5 because you do need to " wait" .
Aug-2023
Could get help right away, thank you
Aug-2023
Usually get right in with out a long wait. We like our doctors. Very friendly staff.
Aug-2023
Always a pleasure to visit.
Aug-2023
Always providers take the time to know the patient and address their health concerns.
Aug-2023
Doctor Gallagher is my new doctor and I am so impressed.
Aug-2023
Because of several emergencies, the staff was running behind. This was communicated to me several times, which I appreciated. Also, apologies were made. Wonderful staff!!
Aug-2023
Quick & efficient!
Aug-2023
Wonderful care and caring ❤️
Jul-2023
Great visit with a great dr.gallahger
Jul-2023
Great as usual Dr Gallagher I would highly recommend him and his staff
Jul-2023
Provider exceptional
Jul-2023
Wish doctor's understood covid after issues better.
Jul-2023
Friendly
Jul-2023
Very Professional from the Front desk to the nurse and physicain
Jul-2023
Everyone at HH is so friendly and helpful! I can’t be more pleased as a first time patient 😊
Jul-2023
TREATED VERY GOOD - GOT ME IN + CHECKED + OTHER APPOINTMENTS MADE. THANK YOU
Jul-2023
Everyone is always very nice and professional. Thanks
Jul-2023
Great care!
Jul-2023
Dr Bachilas is the best doctor, she is the reason I go to HHHN. I have found the rest of the staff very nice and very helpful. Thank you all!
Jul-2023
Was in from out of town got me in quickly and everyone that I dealt with was incredibly nice
Jul-2023
Excellent
Jul-2023
The Nurse and the Doctor were on time and efficient and Professional !
Jul-2023
Too long of a wait
Jul-2023
Very professional and courteous service
Jul-2023
Professional
Jun-2023
excellent service, thank you
Jun-2023
Very friendly and professional
Jun-2023
Not a long wait for a blood draw. Appreciate that.
Jun-2023
polite, very thouough
Jun-2023
Always welcoming, professional and thoughtful staff at Schroon
Jun-2023
Dr. Holly is excellent
Jun-2023
love everyone in the office,
Jun-2023
Very efficient,
Jun-2023
Always a pleasure to go to the office. Staff very cordial and excellent service from Dr. Gallagher!
Jun-2023
very pleased with service
Jun-2023
Best staff ..answers questions and phone. Best customer service from any company
Jun-2023
No privacy is provided when checking in , personal information can be heard by persons in the waiting room
Jun-2023
Very good draw
Jun-2023
From the front desk woman to the The nurse or assistant that first came into the room was very efficent and kind. The Dr. Makes you feel comfortable and explains herself very well and always ask , do you have any questions.
Jun-2023
Dr.B was great!
Jun-2023
Don't know what I would do without them. Very comfortable!
Jun-2023
The phlebotomist was able to draw my blood with one stick. Typically I am a “hard stick”. I was trilled it went well.
May-2023
Extremely personal, pleasant and very professional folks and that goes for the entire staff. I would highly recommend them.
May-2023
The nurse and Dr. Gallagher are the best!
May-2023
👍
May-2023
Very professional and well organized
May-2023
Schroon Lake Center is Mazing. The Doctors, nurses
May-2023
Very caring office. Up to date on the latest and greatest in health care.
May-2023
Huncky doorie . . it’s good to get a professional opinion.
May-2023
staff is always helpful
May-2023
Minimal wait. All my concerns were addressed professionally.
May-2023
Everyone at the clinic was professional and helpful in every way.
I couldn't have had a better experience
May-2023
The people are always very nice and extremely helpful.
May-2023
Dr. Gallagher listened to my concerns as did Javier .
Apr-2023
Love my doctor and love the staff.
Apr-2023
The building is cluttered and filthy
Apr-2023
The Nurse was right on time, and was veryattentitive. Dr. Gallagher has made a wise decision on medication to aleve my health issues.
Apr-2023
Dr Gallagher is simple one of the best in Hudson headwaters
Apr-2023
Was seen promptly. Nurse did preliminary items efficiently and with humor! It was my first time seeing Tanya and she nailed it!
Apr-2023
Well we kind of surprised them and they did a great job fitting us in!
Apr-2023
Everything was really nice the new nurse Taylor was a pleasure and so was Amy Clinton, one of the receptions was a know it all over a question I had but some one straighten it out..
Apr-2023
My experiences at any of the HHHN Facilities have been excellent! The staff are friendly and helpful and the Doctors provide the best possible care for all patients!!!
Apr-2023
Excellent service. Went the extra mile to make sure care was complete, with no complaints.
Apr-2023
Dr Hoy is the best!!
Apr-2023
Great customer service! Aimee takes the time to listen to any problems and address them. So nice to not feel rushed through the appointment.
Apr-2023
Front staff check in was efficient, professional, and I noticed a few new friendly faces
Apr-2023
I am so pleased with my visit from the front desk all the to check out was amazing.
Apr-2023
Dr. Gallagher is a rock star!
Apr-2023
DR. Gallagher is the best
Mar-2023
Everyone on Staff was very helpful and understanding of my needs and care.
Mar-2023
Dr Kevin Gallagher is the best. Let him know he is a great asset to our community!
Mar-2023
Dr. Gallagher is the absolute best doctor!
Mar-2023
Facilities were very clean bright and staff was friendly hi guys things you should know what was in that vote awkward cash not without his word but the leverage I had on this city all the recordings physical evidence so then you got married on settle down anyways
Mar-2023
Aimee Clinton was awesome. Listened to all my concerns and offered options for getting answers to my questions.
Mar-2023
Dr Gallagher is very good. Very thorough and attentive. Polite staff.
Mar-2023
Excellent front desk receptionists
Great Nurse
Great Doctor
Mar-2023
Dr. Holly was fantastic and so was the nurse Taylor!
Mar-2023
Very happy with the care I receive from the Doctors and the entire support staff. Very professional and thorough.
Mar-2023
The wait was long but it also was very busy. The blood test went very well.
Mar-2023
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Schroon Lake Health Center
The Schroon Lake Health Center serves people of all ages, and we welcome you to be a part of our family—here or at any of our health center locations.. Our pediatric, adult and family medicine practitioners provide comprehensive primary health care services. A wide array of specialty and ancillary services are also available to Hudson Headwaters patients.
Always receive prompt, excellent and courteous care at the Schroon Lake Health Center.
Just blood work
Amy is absolutely amazing! She’s clear in her communication, and she listens to my concerns and answers my questions throughly.
Always makes me feel like a friend and listened to.
Customer service was top notch.
All pleasant people.
Staff is friendly and curtious from the ladies in the office - to the nurses and the doctors.
Caring and efficient service
Spent time listening to mine concerns.
I do wish that all personnel in the clinic were named on the provider listing in the entrance, from nurses to assistants to receptionists to phlebotomists.