Schroon Lake Health Center

Always receive prompt, excellent and courteous care at the Schroon Lake Health Center.

Just blood work

Amy is absolutely amazing! She’s clear in her communication, and she listens to my concerns and answers my questions throughly.

Always makes me feel like a friend and listened to.

Customer service was top notch.

All pleasant people.

Staff is friendly and curtious from the ladies in the office - to the nurses and the doctors.

Caring and efficient service

Spent time listening to mine concerns.

I do wish that all personnel in the clinic were named on the provider listing in the entrance, from nurses to assistants to receptionists to phlebotomists.

WONDERFUL STAFF AT SCHROON LAKE

Staff friendly and helpful. Doctors and nurse or PA also friendly and informative. Very satisfied with my appointments

Had blood draw. She was professional and very friendly. Well done!

Like dr.holley

Dr Holly and her team are wonderful and care. No rushing

They are the most friendly and respectful understanding and clear communicating set of people. I walked it without an appointment and they still helped me and gave me their best advice. Exemplary service ❤️

went for blood work. She was very good, gentle and quick.

wonderful service overall

Excellent skilled professional care

Friendly professional staff

Karen was amazing, Doctor Cullen was knowledgeable and funny.

They are always friendly and helpful.

Staff was friendly and efficient.

Entire staff was courteous and professional.

Excellent staff

I went to HHHN early this morning for bloodwork being there 45 minutes before the doors opened. I had been contacted by Karen 1 month ago requesting I get the bloodwork done today, before my yearly physical Saturday 7/27/24. When I checked in I was told the request for bloodwork had expired July 9th, I had no current order. I was surprised and had to wait until a doctor came in to the office at 8:30 to ok the bloodwork. I had to wait until the 18 people behind me had their bloodwork done before I was put at the end of the line. 9:20 was when I was finally done. Why did I have to go to the end of the line? It wasn’t my fault that the order had expired. It would have seemed logical to fit me in after the 2nd or 3rd person completed their bloodwork. No care factor whatsoever.

Front desk ladies are awesome!

The Phlebotomist had zero bedside manner

All of the staff at the Schroon Lake Health Center are so kind, thoughtful and professional. I always feel cared for and respected when I go there. Thank you!

Personable, knowledgeable, and professional. From the front staff to nurse Taylor and Doc Amy. Thank you !

GREAT EXPERIENCE! VERY PLEASED WITH MY CHOICE OF DOCTOR AND LOCATION

Was received warmly, the lobby and waiting room and immaculate and the nurse and doctor were efficient and friendly and I was in and out in less than 30 minutes!

Everyone was so pleasant and helpful!

Staff could not have been better. I had a laceration on my leg , was stitched up and on my way. Outstanding

Nurse Donna and Dr. Hicks were both extremely pleasant, thorough, and caring. My wait time was minimal and it was an excellent patient experience.

Staff is friendly & professional. I was seen on time. Facility is very clean.

Provider knowledgeable professional and friendly.

Went to lab & had a good experience in getting my script taken care of. Was in & out promptly.

Everyone is phenomenal in how they communicate and treat patients.

Love Dr. Aimee Clinton

BEST

I SO LOVE the staff and Dr's, they are all amazing

Friendly, professional, time efficient.

The staff is always polite and friendly

Best

Obtained appointment quickly, doctor was great, knowledgeable, and was able to spend significant time to assess and discuss medical issue

The office staff were wonderful! Friendly and profesional!

Receptionist and technician were wonderful, efficient, kind, very good at what they do!

The BEST

everyone was so gracious to me today knowing what I’m going thru my 23 yr old son is in the hospital fighting for his life in alb med and they treat me with so much respect and got me in and out

Everyone is very polite and helpful

Very efficient and attentive.

Aimee & Javi are the best! Front desk staff too.

Friendly staff. Doctor was on time and efficient.

Amy was professional and cordial! Good listener and accommodating to my questions and concerns!

Very professional

Thank you for your immediate help and resolve of my medical need!

Very friendly, receptive & helpful as a first time patient.

First time meeting Amy, very nice

Schroon Lake hhhn, has come along ways in helping their Patients.

Very welcoming staff and hardly any waiting time.

I appreciated that I didn't have to wait to see the dr. and discuss my ailments.

Service was top shelf

Went for blood work, very quick

Gentle

Very caring, friendly staff

Very happy with the results and the professional staff. Hello

I have no complaints about the Schroon Lake Health clinic.

Courteous, efficient, professional

Professionalism at its best

Excellent diagnosis of tendonitis.

Everyone at the health center are very nice , informatiiv and healthful at any time. Thumbs up 👍

Helpful, compassionate, and courteous as always!

Ms. Clinton the PA continues to amaze me with her understanding & useful suggestions about how to make personal health improvements. Her understanding of holistic approaches is very impressive.

all staff were very helpful and friendly.

Dr. Holly listened to me and provided helpful choices for all my concerns. Javier, as always, was courteous, , professional, and listened to my health concerns.

Excellent

Very little wait time and care is excellent

Super friendly staff but the wait time to get blood drawn was ridiculous.. waited over an hour !

The phlebotomist is top notch! Efficient, friendly, didn't even feel a pinch.

Just wish you could offer lab work earlier than 8 am.. Otherwise, everything was excellent!

Great office

Great service

Dr Holly is fantastic

The nurse was fantastic. She answered all my questions.

Efficient and listened to my issues and acted accordingly.

pleasant and adequate service

Took there time are really concerned in helping me get better.

The staff is so professional and courteous.

Excellent care all around

Polite and professional staff. Clean waiting area and short wait.

Dr.Holly on the money

Very kind, thoughtful and helpful

I felt heard and the staff was very gracious, sympathetic and empathetic of my mental health status.

always pleasant reception, moderate wait but in a warm and pleasant atmosphere

Amiee Clinton and the entire staff 5 stars

It took just one stick to get blood. I’m a difficult stick.

Fast, friendly & efficient

Bloodwork. Ladies r so efficient

Always patient and kind.

They an my Doctor has taken good care of me

Very good friendly, professional service

Dr. Clinton listened to my concerns and made recommendations which I found good advice.

Doctor takes time with you and makes you feel comfortable

Everyone was pleasant and knowledgeable

Quick, friendly,painless

Your staff s polite, Friendly, personal

I really love having providers, aides, and clerical staff who know my name and don’t have to look at the file to remind themselves of it. I feel like the regulars at SLHC truly care about their patients, and that makes all the difference.

couldn't ask for anything better

It was a great experience.

Love my doctor Tanya Finch

No pain blood drawing!!!!!

Everyone was courteous and professional. I received the help I needed.

Dr. Bachman did a thorough exam related to my issues. Answered all my questions and even called me at home to double check. He explained things clearly verbally and in writing.

Appreciated ease in getting appointment.

Tonya and Javier sorry if spelled wrong where great and very nice. Donna was also very helpful.

Got me right in on same day I inquired. Staff helpful and friendly 💌

Friendly staff, clean facility

They're doing much better

Love this place, Tonya, Javier, and Taylor are great.

We are SO fortunate to have this facility right here in Schroon Lake in the Adirondacks. The staff is unfailingly professional and courteous. They are a credit to the HHHN organization, and an invaluable asset in our community. .

Great, friendly staff...

Dr. Holly Bachilas listens well and is helpful.

All the staff are very friendly and caring

My check-up appointment was very thorough and my questions were answered

Professional staff and a compassionate and thorough provider.

professional, prompt and polite. All aces.

Dr was good

I saw the doctor to discuss a medication change because I was experiencing negative side effects with the medication. I was surprised that the doctor did not advise me to wean off one medication before starting another medication. She said it was optional. I chose to wean myself and I believe this is the best course of action with the medication that I am taking.

Great staff!!

She was extremely nice and helpful.

Dr Bachilus is amazing.

Great the Dr. Holly was so wonderful and the guy who checks us in has always been so kind and nice I can’t complain about anything thanks so much❤️

I am thankful for my local HHHN. Always kind, helpful and thorough!

Excellent staff that go above and beyond to make your visit complete and comfortable.

Tanya is an excellent provider and takes time to listen, explain, etc

Extremely accommodating

Dr. HOLLY and the nurses were super nice to me!

Dr hicks is the best I'm going to miss him as he is retiring... J.r. Slvfd

Love my doctor Aimee, love the staff. The Christmas decorations are amazing and lit the place up well.

Excellent

Very helpful and friendly staff!

Dr & staff were great!

The staff at the Health Center as always are kind and patient!!!!

Staff were all outstanding and professional.

Nurse Donna is always so caring and looking out for my health and well being! She was very helpful and showed me how to better take care of myself.

Dr Bachman was superb, thorough, caring, pleasant—Top Drawer!

Great service and fast

Dr Holly is second to none

Very professional and friendly visit

all are great!

Was a great experience!

Always friendly and helpful

Receptionists both were timely, friendly and very competent.

Always great care from the front desk, nurses and doctors. Excellent people work there and really care and try to accommodate you.

The office staff is so welcoming and helpful. An employee not working on the front desk was there and greeted me by name even though she was talking to others. Dr. Bachilus was awesome. It was my first time seeing her, and I was so impressed. Listened well and gave me great options. Friendly and nice.

Everyone at the Health Center are so kind, patient and helpful. Thank you all.

Absolutely can’t stand the way they share everyone’s information with everyone waiting in the waiting room. I so damn aggravating. So I try to avoid it by saying that NONE of my info has changed but they still ask the questions out loud 🤦‍♂️

Very attentive staff, really felt comfortable

very friendly staff

Thank you for your service to our community!

My appointment was at 2 pm. I was not seen until 2:30. If I were 30 minutes late, I would be told I could not be seen. I generally do not say anything about waiting but I left my job 1 hour and 15 minutes early to be on time for my appointment. My time is valuable too.

Pleasant staff..Love my physician. Never feel I'm being rushed in and out!

They have best receptionists and best doctor Tanya finch I really admire her skills thank you doc

The nurse administering my injection Taylor was wonderful! Very pleasant and professional!

got right in for flu shot

great staff

Had blood work done today and she was excellent.

Had to wait at least half an hour, but otherwise excellent

This is first time EVER having an issue getting blood drawn. In so much pain right now. So upsetting.

The nurse had trouble finding my veins in my arm today. She may need some help, or more practice.

Always concerned and respectful

Everyone at the health center is always so friendly and welcoming even though you are sick.

Some one need to check the measuring sticks in the rooms 2” low is crazy. I know we shrink as we get older but I do not need help.

Timely and professional.

Your phlebotomist was professional and courteous.

Very good office visit

very good provider great

Always courteous and professional.

Excellent job

Tanya is always great!

Well organized, taken in for visit right on time, the staff made sure Dr's. had sufficient time for the patient and time to answer all concerns..I felt heard , all an all a good experience. THANK you.

Love the staff and doctors!

By far the best health center in the Network. Everyone from check in, providers, lab personnel, check out and admins are amazing!

I felt listened and understood. Nurse and Dr. professional and helpful.

Dr.Hicks , very easy to talk to. Excellent listener, compassionate. Professionally an asset to HHHH

Very quick and professional visit this morning. Thanks!

Waited almost 45 minutes..no explanation..doc was great

Helpful, friendly staff, short wait time(mid-afternoon appt)

Thank you to Karen who helped so much when my blood work orders had not been sent she took the time to track them down for me. I had fasted and was ready to go. Terry Pilon.

It was just bloodwork but they were very efficient, quick and kind.

Kudos to Hudson Headwaters Health Network for bringing much needed health care services to rural areas of the north country. #NeighborsHelpingNeighbors

Excellent care.

Nurse Donna was outstanding!

GREAT INTERACTION VERY PLEASANT

Everyone was so nice. Was in for some lab work and was in and out in no time.

as alwways

Dr. Bachilas is excellent. And she listens well!

Speedy service. Answered all my questions. Friendly as always!

Polite folks. Clean waiting area, but couldn't give a 5 because you do need to " wait" .

Could get help right away, thank you

Usually get right in with out a long wait. We like our doctors. Very friendly staff.

Always a pleasure to visit.

Always providers take the time to know the patient and address their health concerns.

Doctor Gallagher is my new doctor and I am so impressed.

Because of several emergencies, the staff was running behind. This was communicated to me several times, which I appreciated. Also, apologies were made. Wonderful staff!!

Quick & efficient!

Wonderful care and caring ❤️

Great visit with a great dr.gallahger

Great as usual Dr Gallagher I would highly recommend him and his staff

Provider exceptional

Wish doctor's understood covid after issues better.

Friendly

Very Professional from the Front desk to the nurse and physicain

Everyone at HH is so friendly and helpful! I can’t be more pleased as a first time patient 😊

TREATED VERY GOOD - GOT ME IN + CHECKED + OTHER APPOINTMENTS MADE. THANK YOU

Everyone is always very nice and professional. Thanks

Great care!

Dr Bachilas is the best doctor, she is the reason I go to HHHN. I have found the rest of the staff very nice and very helpful. Thank you all!

Was in from out of town got me in quickly and everyone that I dealt with was incredibly nice

Excellent

The Nurse and the Doctor were on time and efficient and Professional !

Too long of a wait

Very professional and courteous service

Professional

excellent service, thank you

Very friendly and professional

Not a long wait for a blood draw. Appreciate that.

polite, very thouough

Always welcoming, professional and thoughtful staff at Schroon

Dr. Holly is excellent

love everyone in the office,

Very efficient,

Always a pleasure to go to the office. Staff very cordial and excellent service from Dr. Gallagher!

very pleased with service

Best staff ..answers questions and phone. Best customer service from any company

No privacy is provided when checking in , personal information can be heard by persons in the waiting room

Very good draw

From the front desk woman to the The nurse or assistant that first came into the room was very efficent and kind. The Dr. Makes you feel comfortable and explains herself very well and always ask , do you have any questions.

Dr.B was great!

Don't know what I would do without them. Very comfortable!

The phlebotomist was able to draw my blood with one stick. Typically I am a “hard stick”. I was trilled it went well.

Extremely personal, pleasant and very professional folks and that goes for the entire staff. I would highly recommend them.

The nurse and Dr. Gallagher are the best!

👍

Very professional and well organized

Schroon Lake Center is Mazing. The Doctors, nurses

Very caring office. Up to date on the latest and greatest in health care.

Huncky doorie . . it’s good to get a professional opinion.

staff is always helpful

Minimal wait. All my concerns were addressed professionally.

Everyone at the clinic was professional and helpful in every way. I couldn't have had a better experience

The people are always very nice and extremely helpful.

Dr. Gallagher listened to my concerns as did Javier .

Love my doctor and love the staff.

The building is cluttered and filthy

The Nurse was right on time, and was veryattentitive. Dr. Gallagher has made a wise decision on medication to aleve my health issues.

Dr Gallagher is simple one of the best in Hudson headwaters

Was seen promptly. Nurse did preliminary items efficiently and with humor! It was my first time seeing Tanya and she nailed it!

Well we kind of surprised them and they did a great job fitting us in!

Everything was really nice the new nurse Taylor was a pleasure and so was Amy Clinton, one of the receptions was a know it all over a question I had but some one straighten it out..

My experiences at any of the HHHN Facilities have been excellent! The staff are friendly and helpful and the Doctors provide the best possible care for all patients!!!

Excellent service. Went the extra mile to make sure care was complete, with no complaints.

Dr Hoy is the best!!

Great customer service! Aimee takes the time to listen to any problems and address them. So nice to not feel rushed through the appointment.

Front staff check in was efficient, professional, and I noticed a few new friendly faces

I am so pleased with my visit from the front desk all the to check out was amazing.

Dr. Gallagher is a rock star!

DR. Gallagher is the best

Everyone on Staff was very helpful and understanding of my needs and care.

Dr Kevin Gallagher is the best. Let him know he is a great asset to our community!

Dr. Gallagher is the absolute best doctor!

Facilities were very clean bright and staff was friendly hi guys things you should know what was in that vote awkward cash not without his word but the leverage I had on this city all the recordings physical evidence so then you got married on settle down anyways

Aimee Clinton was awesome. Listened to all my concerns and offered options for getting answers to my questions.

Dr Gallagher is very good. Very thorough and attentive. Polite staff.

Excellent front desk receptionists Great Nurse Great Doctor

Dr. Holly was fantastic and so was the nurse Taylor!

Very happy with the care I receive from the Doctors and the entire support staff. Very professional and thorough.

The wait was long but it also was very busy. The blood test went very well.