Saranac Lake Family Health serves people of all ages. We welcome you to be a part of our family—here or at any of our health center locations. Our pediatric, adult and family medicine practitioners provide comprehensive primary health care services. A wide array of specialty and ancillary services are also available to Hudson Headwaters patients.
4.8
2535 Ratings
690 Comments
Saranac Lake Family Health serves people of all ages. We welcome you to be a part of our family—here or at any of our health center locations. Our pediatric, adult and family medicine practitioners provide comprehensive primary health care services. A wide array of specialty and ancillary services are also available to Hudson Headwaters patients.
The reviews listed below were collected independently of Hudson Headwaters Health Network through rater8. Each review represents an authentic and verified patient experience.
Dr Monroe
Dec-2024
Worst care I ever received from a prejudice and dangerous doctor, if you can call him that. He profiled me and refused my labs because he knew he would have to treat my disorder if he saw it on paper. Didn’t even order labs after I haven’t had any for over two years with my past medical history and took me of my testosterone after two years and basically called me a drug addict. We will be filing a complaint with the health department
Dec-2024
I am very happy with your care. Thanks for seeing me!
Dec-2024
So I found out that my favorite PA is leaving the practice because of the way the business has changed. Without the PA’s I have to wait months to see my primary doctor. I am seriously considering changing practices - and I have been with this office since I was a teenager.
Dec-2024
Dr Rutz, the nurse, and the woman that checked me in and out were great!
Dec-2024
Lisa at check out was very helpful. She always knows exactly how to answer any questions I might have.
Dec-2024
Accuracy when using Technology is lacking in testing, assessment and review. I receive 4 notifications that were identical. Your app does not reveal accurate review of my data. I had to pursue my lipid test results which were missing from the ap. Office computers vary in information included. Currently I check and double check all appointments and tests requested.
Dec-2024
Nurse Madelyn was fantastic, very professional!
Dec-2024
Would like to have the appointments be a little more time.
Dec-2024
Fast and friendly. No waiting around.
Dec-2024
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Saranac Lake Family Health
Saranac Lake Family Health serves people of all ages. We welcome you to be a part of our family—here or at any of our health center locations. Our pediatric, adult and family medicine practitioners provide comprehensive primary health care services. A wide array of specialty and ancillary services are also available to Hudson Headwaters patients.
Dr Monroe
Worst care I ever received from a prejudice and dangerous doctor, if you can call him that. He profiled me and refused my labs because he knew he would have to treat my disorder if he saw it on paper. Didn’t even order labs after I haven’t had any for over two years with my past medical history and took me of my testosterone after two years and basically called me a drug addict. We will be filing a complaint with the health department
I am very happy with your care. Thanks for seeing me!
So I found out that my favorite PA is leaving the practice because of the way the business has changed. Without the PA’s I have to wait months to see my primary doctor. I am seriously considering changing practices - and I have been with this office since I was a teenager.
Dr Rutz, the nurse, and the woman that checked me in and out were great!
Lisa at check out was very helpful. She always knows exactly how to answer any questions I might have.
Accuracy when using Technology is lacking in testing, assessment and review. I receive 4 notifications that were identical. Your app does not reveal accurate review of my data. I had to pursue my lipid test results which were missing from the ap. Office computers vary in information included. Currently I check and double check all appointments and tests requested.
Nurse Madelyn was fantastic, very professional!
Would like to have the appointments be a little more time.
Fast and friendly. No waiting around.