Saranac Lake Family Health serves people of all ages. We welcome you to be a part of our family—here or at any of our health center locations. Our pediatric, adult and family medicine practitioners provide comprehensive primary health care services. A wide array of specialty and ancillary services are also available to Hudson Headwaters patients.
4.8
2727 Ratings
710 Comments
Saranac Lake Family Health serves people of all ages. We welcome you to be a part of our family—here or at any of our health center locations. Our pediatric, adult and family medicine practitioners provide comprehensive primary health care services. A wide array of specialty and ancillary services are also available to Hudson Headwaters patients.
The reviews listed below were collected independently of Hudson Headwaters Health Network through rater8. Each review represents an authentic and verified patient experience.
Kate the nurse was so kind! Aleacia and Kathleen up front were very friendly.
May-2025
The best doctors and staff ❤️
May-2025
Great staff and knowledgeable doctor who takes the time to listen.
May-2025
Dr Monroe is fantastic. She answers all of my concerns no matter how small. Great care!
Apr-2025
Everyone in the office treats patients with respect and care.
Apr-2025
Dr Rutz is Great. The male checkout guy was great, until, on my way back to Malone, (I ran some errands before I left), 20 minutes of driving with no cars around, out of nowhere, this vehicle drives up on me and tailgates me with no other vehicles on road. none. I slowed, he didn't pass, I slowed more, he didn't pass, I hit my brakes, he was so close he almost hit me, commenced to flipping me off and mouthing something, then he passed, I followed him all the way, came to the red light, looked over and lo and behold, it was the clerk at Hudson Headwaters, how professional, I believe HR has classes for that. Not sure what his specific problem was with me, but I don't think I will be back. Dr Rutz was great, no problems with anyone, just the odd run I with the clerk, the skinny guy with glasses,
Mar-2025
So friendly.
Mar-2025
Always working hard on your behalf to bring you back to good health.
Mar-2025
Hard to keep quality help with the current administration. Turn over is a symptom
Mar-2025
From reception to doctor till lab they work is so smoothly and friendly
Mar-2025
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Saranac Lake Family Health
Saranac Lake Family Health serves people of all ages. We welcome you to be a part of our family—here or at any of our health center locations. Our pediatric, adult and family medicine practitioners provide comprehensive primary health care services. A wide array of specialty and ancillary services are also available to Hudson Headwaters patients.
Kate the nurse was so kind! Aleacia and Kathleen up front were very friendly.
The best doctors and staff ❤️
Great staff and knowledgeable doctor who takes the time to listen.
Dr Monroe is fantastic. She answers all of my concerns no matter how small. Great care!
Everyone in the office treats patients with respect and care.
Dr Rutz is Great. The male checkout guy was great, until, on my way back to Malone, (I ran some errands before I left), 20 minutes of driving with no cars around, out of nowhere, this vehicle drives up on me and tailgates me with no other vehicles on road. none. I slowed, he didn't pass, I slowed more, he didn't pass, I hit my brakes, he was so close he almost hit me, commenced to flipping me off and mouthing something, then he passed, I followed him all the way, came to the red light, looked over and lo and behold, it was the clerk at Hudson Headwaters, how professional, I believe HR has classes for that. Not sure what his specific problem was with me, but I don't think I will be back. Dr Rutz was great, no problems with anyone, just the odd run I with the clerk, the skinny guy with glasses,
So friendly.
Always working hard on your behalf to bring you back to good health.
Hard to keep quality help with the current administration. Turn over is a symptom
From reception to doctor till lab they work is so smoothly and friendly