Salem Family Health

Hudson Headwaters Health Network

Family Medicine

Salem, NY

The reviews listed below were collected independently of Hudson Headwaters Health Network through rater8. Each review represents an authentic and verified patient experience.

Nice looking facility, but the staff needs work. Each time

Jun-2025

The front was quick to respond and set up appointments. Appointments with provider also exceeded expectations.

Jun-2025

The new facility is state of the art! My husband and I had a visit, traveling 66 miles to see our favorite doctor, Dr. Southerland. We have followed him since he worked in Chestertown, and it's worth the drive!

Jun-2025

True professionalism from all employees I met today. n

Jun-2025

Dr.Southerland and each member of the care team and staff were thoughtful, gracious and professional. Each person went above and beyond to create a relaxing care environment.

Jun-2025

EVERYONE was so friendly and helpful. I felt listened to and my questions were answered. thank you!

Jun-2025

I received excellent care. My provider was amazing. I was having the worst day, and she made me feel heard, she really listened to my concerns and put me at ease. She said I can reach her directly on the portal or via phone if I have any issues.

Jun-2025

Helpful and friendly

Jun-2025

Everyone was very nice and quite helpful.

Jun-2025

I found my visit to the Salem Family Health center to be pleasant. The building was clean, had a calming vibe and all of the staff I encountered were very nice and welcoming.

Jun-2025
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