Salem Family Health

Hudson Headwaters Health Network

Family Medicine

Salem, NY

Most recent review: 3 days ago New
The reviews listed below were collected independently of Hudson Headwaters Health Network through rater8. Each review represents an authentic and verified patient experience.

There was no reason for the appointment either on my end or the doctors end. Waste of time.

(3 days ago) Jan-2026

Out of all the surrounding Hudson Headwaters offices, I genuinely feel like this is the very best of them all. Every single staff member listens to you, you never just get brushed off even if you're an easy patient. Would give 6 stars if I could.

(5 days ago) Jan-2026

Helpful, professional, efficient, well organized

(1 week ago) Jan-2026

Dr Sutherland is a fabulous doctor who always listens to my concerns and spends time explaining thoroughly any remedy. He has excellent bedside manner and makes me feel comfortable with any solutions.

(1 week ago) Jan-2026

Great office! Front desk team very helpful!

(2 weeks ago) Dec-2025

Staff and Dr Southerland were very professional and welcoming

(2 weeks ago) Dec-2025

I am truly impressed, staff hears my concerns. I love the terminology used, “ we are here to shepherd you to make your own decision “

(3 weeks ago) Dec-2025

The facility is beautiful and Sarah Hyland seems wonderful from what I’ve experienced so far. Thank you!

(3 weeks ago) Dec-2025

OUtstanding professionals, love these guys!

(3 weeks ago) Dec-2025

I was scheduled the day I called and saw my doctor that day. I was treated so well, I can't say enough good things for the whole office and especially Dr. Southerland.

(3 weeks ago) Dec-2025
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