Salem Family Health

Hudson Headwaters Health Network

Family Medicine

Salem, NY

The reviews listed below were collected independently of Hudson Headwaters Health Network through rater8. Each review represents an authentic and verified patient experience.

Awesome

Jul-2025

Everyone was caring, thorough and professional!. The facility is amazing and the staff is excellent!

Jul-2025

I felt that my concerns were understood, which is encouraging, going forward.

Jul-2025

Dr. Southerland has a tremendous workload yet manages to maintain a high quality of care.

Jul-2025

Excellent service, beautiful building. I'm so happy to establish a new PCP. Great Dr!

Jun-2025

Everything from scheduling the appointment to discussing my health issues with the provider was seamless and very thorough! I can now look forward to going to the doctors because I found a great provider who listens and wants to help!

Jun-2025

Nice staff and help me in time of need

Jun-2025

When you go to the doctor you should be able to talk about your concerns and feel like you’re being heard. Dr Southerland has great bedside manner and truly cares about your needs as a patient. I have always thought highly of Hudson headwaters and I’m glad I stayed within the network for primary care.

Jun-2025

Fantastic

Jun-2025

Had to wait an hour for anybody to come in the room. Nurses were talking about other patients out loud so we can hear everything they were saying while we were waiting. Not a very comfortable place to be in for the first time

Jun-2025
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