Plattsburgh Family Health provides comprehensive primary health care services to people of all ages, from newborns to retirees.
Hudson Headwaters welcomes all patients regardless of insurance status. We participate with most major insurers including Medicare and Medicaid. We offer financial and billing assistance through budget agreements, a Sliding Fee discount for medical services, and RX Assist for financial assistance with ongoing prescription needs.
Plattsburgh Family Health provides comprehensive primary health care services to people of all ages, from newborns to retirees.
Hudson Headwaters welcomes all patients regardless of insurance status. We participate with most major insurers including Medicare and Medicaid. We offer financial and billing assistance through budget agreements, a Sliding Fee discount for medical services, and RX Assist for financial assistance with ongoing prescription needs.
The reviews listed below were collected independently of Hudson Headwaters Health Network through rater8. Each review represents an authentic and verified patient experience.
Awesome visit
(5 days ago)
Feb-2026
Easily said, the greatest
(6 days ago)
Feb-2026
I’ve had a really positive experience overall at this office. The staff is friendly, professional, and helpful, and I feel like my concerns are taken seriously during appointments. The provider takes the time to explain things clearly and answer questions, which I really appreciate.
The only reason for 4 stars instead of 5 is that wait times can occasionally run a bit long, but the quality of care makes up for it. I would definitely recommend this office to others looking for attentive and compassionate care.
(6 days ago)
Feb-2026
I waited almost 90 minutes in the waiting room only to find out that the front dest associate never checked me in.
(6 days ago)
Feb-2026
Kailene Tedford, is a skilled, talented and very personable provider
(1 week ago)
Feb-2026
Dr. Grad is a fantastic doctor! She is pleasant, patient and knowledgeable.
(1 week ago)
Feb-2026
K. Tedford is excellent PA. She goes the extra mile to help ! I highly recommend her!
(1 week ago)
Feb-2026
Dr Q is Awesome
(1 week ago)
Feb-2026
Professional and relational.
(1 week ago)
Feb-2026
Excellent. Staff very pleasant. Looking forward to continue coming to this facility.
(1 week ago)
Feb-2026
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Plattsburgh Family Health
Plattsburgh Family Health provides comprehensive primary health care services to people of all ages, from newborns to retirees.
Hudson Headwaters welcomes all patients regardless of insurance status. We participate with most major insurers including Medicare and Medicaid. We offer financial and billing assistance through budget agreements, a Sliding Fee discount for medical services, and RX Assist for financial assistance with ongoing prescription needs.
Awesome visit
Easily said, the greatest
I’ve had a really positive experience overall at this office. The staff is friendly, professional, and helpful, and I feel like my concerns are taken seriously during appointments. The provider takes the time to explain things clearly and answer questions, which I really appreciate. The only reason for 4 stars instead of 5 is that wait times can occasionally run a bit long, but the quality of care makes up for it. I would definitely recommend this office to others looking for attentive and compassionate care.
I waited almost 90 minutes in the waiting room only to find out that the front dest associate never checked me in.
Kailene Tedford, is a skilled, talented and very personable provider
Dr. Grad is a fantastic doctor! She is pleasant, patient and knowledgeable.
K. Tedford is excellent PA. She goes the extra mile to help ! I highly recommend her!
Dr Q is Awesome
Professional and relational.
Excellent. Staff very pleasant. Looking forward to continue coming to this facility.