The Health Center on Broad Street offers urgent care medical services, given without an appointment, for health concerns that arise suddenly but are not life-threatening. Our urgent care providers and exam rooms are available seven days a week with weekday evening hours. Walk-ins are welcome, and most health insurance is accepted. Laboratory and medical imaging (X-ray) services are available on-site. In addition, several specialty services are also available to network patients.
The Health Center on Broad Street offers urgent care medical services, given without an appointment, for health concerns that arise suddenly but are not life-threatening. Our urgent care providers and exam rooms are available seven days a week with weekday evening hours. Walk-ins are welcome, and most health insurance is accepted. Laboratory and medical imaging (X-ray) services are available on-site. In addition, several specialty services are also available to network patients.
The reviews listed below were collected independently of Hudson Headwaters Health Network through rater8. Each review represents an authentic and verified patient experience.
Very professional and very caring
Doctor was excellent
Aug-2024
Dr. Holly Bachilas is the best doctor I have ever had.
Aug-2024
Quick, polite, friendly and professional.
Aug-2024
Quick professional service-caring too
Aug-2024
Bob H RN was excellent!
Jul-2024
awesome
Jul-2024
Very thorough and professional Dr.
Jun-2024
Quick convenient and friendly
May-2024
Great care and very professional staff.
Jun-2024
Was in to get my x-ray in less than 3 min wait - person doing x-ray was super nice and efficient.
May-2024
Fabulous facility and staff
May-2024
Just being at Broad Street Health makes me feel better. Everyone is so nice.
May-2024
Friendly and quick
May-2024
I went in for an x-ray. I didn't have to wait long at all. The tech was very nice and friendly.
May-2024
Great place. Everybody so nice!
May-2024
Kelley was awesome for my XTAY
May-2024
I was in a lot of pain and got me in right away
Apr-2024
Very nice
Apr-2024
Short wait tíme.
Apr-2024
Donmarie is amazing
Apr-2024
Very good. Although you really need to look more into your employees before you hire...
Apr-2024
Fast easy great !!
Apr-2024
went for chest x-ray , they were very quick and they were efficient
Apr-2024
Very efficient. I was out in less than 5 minutes for an x-ray.
Apr-2024
All staff were so helpful and friendly ! Special shout out to Dawn Marie and Jackie! They were so sweet with both my daughter and I. Made a stressful visit, easy and painless! Thank you !
Mar-2024
I was in waiting room barely 2 minutes. Girl that did my exray was super nice. My friend was waiting for me, and she thought it got cancel, it was so quick. Was in and out in less than 15 minutes. Amazing!
Mar-2024
Total foray in to our medical system ± 2 hours include travel!
Mar-2024
Always professional employees, clean and comfortable facility, and as close to on-time and patient load will allow.
Feb-2024
i was in and out quick. The staff was very kind and friendly.
Feb-2024
Got there early and was seen right away! She was a delightful xray tech 😊
Feb-2024
Everything went very smooth and I would recommend your facility to anyone.
Feb-2024
Quick, nice and very competent.
Feb-2024
Everyone was very kind, friendly, and I really appreciate that they all listened to me. Thank you.
Feb-2024
The staff is excellent but the building should be remodeled.
Feb-2024
The X-ray tech was very professional, kind and courteous. 😊
Jan-2024
The staff was wonderful, but the building needs to be updated. My visit would be a two if it weren’t for the terrific staff.
Jan-2024
Nice new facility. I’m sure it was needed and will see a lot of use.
Jan-2024
Very efficient and courteous.
Jan-2024
I LOVE it here ❤️ very efficient
What I love most
Jan-2024
all the staff at HHHN is wonderful whom I interact with.
Jan-2024
Excellent experience. I was taken in pretty close to the “appointed” time and Dave Paska was outstanding, as usual.
Jan-2024
Lisa and Dave are a great team!
Jan-2024
I was in and out fast. Nurse recognized I had only a quick read of my tb test and didn’t make me
Wait the 2 hours for it to be done
Jan-2024
Excellent service and friendly staff!!!
Dec-2023
Compassionate knowledgeable
Dec-2023
Great customer service. Very friendly reception
Dec-2023
Good service, polite and fast.
Nov-2023
Super busy place, but I was treated with care and respect.
Nov-2023
short wait personable staff
Nov-2023
Quick on time X-ray. Thank you.
Nov-2023
Lisa and Dave/ Anna were great
Nov-2023
Dave was amazing 🤩 great doctor
Nov-2023
lab services are fantastic
Nov-2023
Very pleasant
Nov-2023
Friendly and parking is great!
Nov-2023
Dave and Lisa are top notch!
Nov-2023
Polite, professional. Minimal wait time.
Oct-2023
Quick, efficient service.
Oct-2023
Went in for labs and was really fast great staff
Oct-2023
DonMarie did an excellent job drawing my blood. She is very kind and professional. You are fortunate to have her as an employee.
Oct-2023
This facility has always been my blood draw place of choice- without having to deal with the parking issues and security concerns at GF hospital. Everyone here was friendly and efficient. However one can never be sure when a blood draw person will be there. The sign says Mondays,Wednesdays and Fridays. That is not usually the case and prior phone calls to check ahead of time are sometimes not accurate. This is very frustrating and can be a waste of my time. A reliable schedule needs to be kept and adhered to. Possibly hiring an additional staff member would help. Thank you.
Oct-2023
The reception ladies cute
Oct-2023
The experience was wonderful as always. Customer service was great. Everyone was friendly and attentive.
Oct-2023
Nurse Lisa and Dr Paska were very informative and patient with our questions. Highly recommended
Oct-2023
Very professional
Oct-2023
The best care, concern, availability and expertise.
Oct-2023
Did not have to wait very long
Oct-2023
I had an appointment so everything went smoothly and quickly. Easy check in and minimal wait time. Both receptionist and technician were friendly and efficient.
Oct-2023
The service was excellent and Friendly
Oct-2023
Staff member was excellent
Oct-2023
Actually 3.5 stars. Need to be a bit more attentive; especially at check-in. The lady that did finally acknowledge me was exceptionally nice as was the x-ray tech.
Oct-2023
Staff were all excellent
Sep-2023
While my visit with PA Robertson was very informative someone scheduled me for just an office visit rather than a cortisone injection in my hip. When I asked at the time the appt was scheduled if the injection could be administered at the Broad St location rather than the hospital I was told yes so went to today's appt thinking I was getting an injection!
Sep-2023
Had to wait over an hour at urgent care when few people were there
Sep-2023
Amazing staff. Especially all the front office staff! Very helpful and hard working.
Sep-2023
Fast and friendly to
Sep-2023
Only had lab work but there was very little wait time and it was quick and painless. phlebotimist was very nice
Sep-2023
Fast and professional. Always pleasant.
Sep-2023
James McDonough, PA was great.
The receptionist's said they had never heard of Quest Diagnostics which made me a little nervous, but the phlebotomist was well aware.
Sep-2023
Great experience,verybprofessional
Sep-2023
Everyone was courteous, pleasant and helpful. The visit was very quick and efficient. Quite a nice operation!
Sep-2023
I had to get labs. It was so quick and even laughs were shared.
Aug-2023
Great women up front, nursing was excellent
Aug-2023
My xray technician was awesome. Very caring and very passionate. Thank you
Aug-2023
Fast curious service!! Appt st four in car at 412!
Aug-2023
As always, Great!
Aug-2023
Everyone I came in contact with
Couldn’t have been nicer or more professional. They treated me with respect and kindness.
Aug-2023
Pleasant, efficient and best of all fast
Jul-2023
The x-ray tech was so welcoming very kind caring person!
Jul-2023
Everything turned out great, thanks to Scott Miller and Lisa!
Jul-2023
Waited an hour for a 15 minute test.
Jul-2023
This has been a terrible and frustrating experience. HHN has been great in the past, but this is my first time at this location and will not be going back there again.. the doctor was fine, but wanted to get me in for an x ray that day as she wouldn’t know what is going on without it. Then came back a while after telling me that they would be coming to get me for an x ray to tell me that the x ray she needs is “black listed” there and they are not allowed to do it, so she wanted to get a CT “stat” so she can know what’s going on and felt it would tell her more than an x ray anyways..she said she was putting an order in as stat and to go to the desk and they would get an appointment today or tmrw latest to get that done … when I went to the desk they said it was not put in as stat and that they will call me on the next few weeks to set an appmnt…. I explained that she 5 minutes ago stated she was putting it stat and needed to get it asap, to which the women became very rude..
Jul-2023
Staff always explained what was going to happen and the sequence of procedures. All identified themselves and their role
Jul-2023
Experience with Provider Warren have been discussed in detail thru formal complaints to HH Medical Records and West Mountain PSA Brooke to be headed up to HH Chain of Command. Thank you.
Jul-2023
I waited for 2 hours. I had to leave without seeing anyone to pick up my son. I feel horrible I'm so sick. To sit and wait for that long when you don't feel good is awful. I don't understand why the long wait there was no emergency that came in so frustrating. I hate going to that Urgent Care.
Jul-2023
Came in looking for help with a terrible toothache. I explained to the Dr I haven’t been able to eat, sleep, or drink because of the pain for two days. And I can’t see a dentist until Tuesday. Dr refused to help treat my pain. Said I’d have to wait for the antibiotics to take effect. Refused to give me any pain medication. Terrible!! Now I’m goin to the emergency room for help….
Jul-2023
Great healthcare providers and helpful
Jul-2023
Everyone from reception to our provider was friendly and helpful. There was a bit of a wait, but to be expected. Even then someone checked in on us and kept us posted on the time we could expect to wait. In an industry where I'm sure people are rough on the staff, they remained professional and kind!
Jul-2023
So appreciative of the care provided by Dr. McDonough and the woman doctor
who also offered assistance. I did not catch her name, however, both showed great professionalism and compassion.
Jul-2023
Expertly taken care of. Was in and out in an hour.
Jul-2023
phlebotomist was great, very efficient & pleasant
Jul-2023
DonMarie is absolutely wonderful!!
Jul-2023
I am basing my opinion on the numerous times I have had an unusually long wait AND the time I was forgotten after being put in an exam room. That was NOT cool.
Jul-2023
Exceptional care and staff
Jul-2023
Everyone was great
Jul-2023
Phlebotomist came to my home, as I am disabled, was quick, efficient, friendly and funny! A pleasure for a visit where blood is involved LOL!
Jul-2023
Very thorough, kind, clear, helpful
Jul-2023
Staff was professional, helpful and fast. Thank you!
Jul-2023
Thay suck don't know how to treat people with respect
Jul-2023
Very nice and qualified staff
Jul-2023
Complete medical negligence that I now know could have caused serious damage to my one year old.
Jul-2023
Quick and thorough
Jul-2023
Excellent care from everyone I saw.
Jul-2023
Very impressed with the expediency and efficiency of staff in what could have been very serious. Thank you.
Jul-2023
Waited way to long after being put in a room..
Jul-2023
The nurse Andy was amazing and he listened and actually cared.
Jul-2023
What a wonderful group of professionals. I am from out of state on vacation and could not have asked for better treatment and care. Thank you so much.!
Jul-2023
I became ill quickly this afternoon. I arrived at the Center about 15 minutes prior to closing. From
Jul-2023
Thank you they took care of me right away.
Jul-2023
It should not be called urgent care because there was absolutely no urgency
Jul-2023
I waited 5 hours I went home. Will never visit that location ever again. I think you can get in and out of glens falls hospital just as quick Plus the hospital has vending machines so if you need something to eat and drink
Jul-2023
Longest wait times. Although staff was friendly while there, my pharmacy was unable to fill my script I waited hours for the doctor to review the note to change my script. The receptionist Patty was rude to me when I called for the 3rd time to check on my script. Meanwhile I had been waiting over 8 hours from the time I walked in the door until I called needing to start treatment for strep throat.
Jul-2023
Very patient and thorough today which I appreciate because most of the time I feel rushed and not listened too and today we found a Sligh health issue ! I saw Shannon E and a rly nice make nurse, he had glasses on.
Jul-2023
It was a very pleasant experience. I really appreciated someone coming in and telling me I was not forgotten and asked if I wanted a bottle of water. usually you are just in the room waiting until the doctor gets there
Jul-2023
Good
Jul-2023
Everyone was very pleasant and compassionate.
Jul-2023
Was taken in very quickly and received excellent care with meds. For my viral infection COPD
Jul-2023
We were brand new patients and were greeted warmly and helped quickly.
Thank you!
Jul-2023
Dave Paska is a great provider he is very straightforward in his explanations.
Jul-2023
That doctor was fantastic I give him a hundred Stars
Jul-2023
Everyone was very nice and super helpful, made everything as easy as possible.
Jul-2023
The staff was efficient and friendly, from the front desk, to the Nurse, to the doctor.
Jul-2023
This was my first visit to the health center and it wasn’t to bad, I was there about 1 1/2 hours but it moved along, the workers were very pleasant and efficient 👍
Jul-2023
Very quick and thorough. Courteous and informative.
Jul-2023
They helped me
Jul-2023
I didn't like the news I got but they were very helpful and polite ☺️
Jul-2023
Always the best patient care
Jul-2023
I came in with a possible sinus infection; the provider didn’t even look in my nose or throat.
Jul-2023
Check in was easy and the lady who checked us in was so nice. The person who took vitals also super nice!
Jul-2023
People were very nice but I spent 2 hours here for absolutely nothing and now have to go to the hospital.
Jul-2023
Got right in and all went smoothly.
Jul-2023
Fast service and everything was explained
Jul-2023
The nurses were great thru were very caring fir my mom
Jul-2023
Very nice and courteous
Fast service
Professional
Jul-2023
Wonderful people, great care .
Jul-2023
The Broad St. location has been transformed into a 1st rate medical facility. It's bright, fresh and welcoming. Such a nice change! Staff always has been excellent too!
Jul-2023
Dr. Rogers was very thorough thanks
Jul-2023
All staff were great
Jul-2023
Went for an x-ray and the one who did the x-ray was so kind and respectful.
Jul-2023
DR FRENCH was very kind and curious. Very warming personality. Nice atmosphere and friendly staff.
Jul-2023
Extremely helpful in a worrisome moment. Thank you for getting my daughter in quickly and offering sound advice on treatment. Sean was great.
Jul-2023
Thank you very much
Jul-2023
I was there on a Saturday afternoon and thought it was going to take time before being seen. It was very quick. Additionally, the PA and nurses were very caring and professional
Jul-2023
The were good....addressed my issuse...took the proper steps to get results.
Jul-2023
Excellent
Jun-2023
These people ARE THE BEST !
Joey Stroud
Lake Luzerne NY
Jun-2023
Excellent in the service they provided was excellent
Jul-2023
Got in fairly quickly and called in not too long after. Staff was present knowledgeable and helpful and resolved my issue
Jun-2023
Always have had prompt service and excellent health care.
Jun-2023
Easier to be treated here than try and get in to see my PCP most of the time.
Jun-2023
Everyone I. dealt with was very kind and professional. They also solved my problem so that's a plus.
Jun-2023
Nurse Donna was very pleasant. Was seen by Jim. Helpful and efficient as always.
Jun-2023
Dr. EXCELLENT
Jun-2023
I went in for a scheduled Xray visit. The x-ray tech Kelley was outstanding!
Jun-2023
My doc was full for the day. They got me right in and everyone was so pleasant to deal/.
Jun-2023
I was placed in a room, and waited 45 minutes before a provider came in. I was the second person to arrive. I arrived at 8am, so it wasn't busy.
Jun-2023
Staff was wonderful and the pharmacy in the building is convenient
Jun-2023
All the staff I encountered were very nice and professional.
Jun-2023
Very pleased with the care I received. Thank you to everyone involved.
Jun-2023
The STAFF, Nursing and Doctors are 1st Rate
Jun-2023
quite busy that day had to weight 2 hrs
but it is getting better thanks
Jun-2023
Unfortunately I have had to use this health center about 4 times in the past 12 months for various issues. I have had excellent results each time. The wait time is always reasonable and I have felt comfortable with each and every staff member.
Jun-2023
I cannot get in to see my doctor ever. I have to go to urgent care to be seen when I’m sick. They do not know my history. Unacceptable!
Jun-2023
It was quick. Everyone was extremely nice.
Jun-2023
everyone was sooo nice and kind and made you feel very comfortable- they asked numerous questions about your symptoms and provided comforting care - i couldn’t have asked for a better experience !!!
Jun-2023
I was very nervous arriving at urgent care this morning but the entire staff put me at ease, I want to mention Jackie in particular who was so nice and very professional, she really put me at ease and treated me with great care and understanding. I hope someone takes the time to mention this to her! Thank you!
Jun-2023
Customer service !
nurses !
doctors !
X-ray!
all the best!
Jun-2023
Very impressed with health center and people working there
Jun-2023
Super fast and excellent service! My scripts were waiting for me ten minutes later when I got to the pharmacy! I was impressed!
Jun-2023
Nurse was wonderful.
Jun-2023
Took the time to explain everything so I could understand what was happening and going to happen
Jun-2023
Could of spent more time. Wirh me=
Jun-2023
Waited over an hr in a room
Jun-2023
Friendly, very clean atmosphere.
Jun-2023
The NP was great. Took time to talk and diagnose me. Great place to go if you have to.
Jun-2023
Awesome caring staff and providers!!!
Jun-2023
Clean building. Pleasant and helpful staff.
Jun-2023
Excellent service!! I came into 4 individuals who evaluated me . Each person was efficient and friendly.
Jun-2023
The beauty with the green nails & dress that checked me in was Fabulous. What a hot when you feel like crap the my nurse Nathan ? Forgive me if I’m wrong was AWESOME but again I’m sick didn’t remember names then I did wait a while in the room but PA was great overall the BEST experience at an urgent care ever. Impressive even when I was so sick. 👏 BRAVO
Jun-2023
I was pleased to learn that I can get lab work done at Broad Street. It's much closer to my home and the wait time is practically nil. The staff there is wonderful, including the lab technician. I didn't catch her name, but I've had her before - longish silver hair. She always gets my vein right away. Not everyone does. And she's very friendly.
Jun-2023
Prompt and professional. I felt I was heard.
Jun-2023
Not what I expected all they wanted to do is send me to hospital no lung x-ray nothing the nurse and checking in was good doctor just seemed like he didn't want to be there
Jun-2023
Friendly, helpful, attentive and efficient!
Jun-2023
Was very cold.
Jun-2023
doctor was mean and barely looked into my injury
Jun-2023
were so understanding and caring while attending to my injury. great staff. love you all.
Jun-2023
In and out. Thank you.
Jun-2023
The care I received was very good. The one problem was the long time wait time. Over 2 hrs, but I knew they were extremely busy so I understood.
Jun-2023
Very helpful
Jun-2023
In situations when information is needed immediately, perhaps for other doctors requests, it's difficult to get through to one's physician for service.
Jun-2023
They were great! My daughter was a challenge. They were very patient and positive with her. ❤️
Jun-2023
Thanka
Jun-2023
Got seen quickly. Everyone from front desk to check out was personal and professional. Very good experience
THANK YOU
Jun-2023
Everyone is pleasant and helpful
Jun-2023
Everybody was professional friendly
Jun-2023
Excellent service. Always great staff and doctors.
Jun-2023
Assistant at the front desk was exceptional.
Jun-2023
Excellent care and didn’t have to wait long .
Jun-2023
Outstanding experience in every way. Appointment time was honored “on time” and, as usual, the employees I encountered were excellent.
Jun-2023
It was nice to meet someone I can relate to with malignant hyperthermia
Jun-2023
Dr. Paska was AWESOME!!!!!
Jun-2023
The staff is delightful, and my visit with Jim, the provider was so thorough and informative. He took his time to make me understand what is going on and what he recommends!
Jun-2023
Pleasant people and environment and was able to get done quickly
Jun-2023
I had an excellent experience, as always, I very much appreciate all the great care I get from your staff. I appreciate that they listen to my concerns and my problems and are always very helpful with solutions. Thank you.
Jun-2023
Quick competent service. Great job!
Jun-2023
not helpful, i’ve been there many times i. the last year and i’ve had no help they pump me with meds that don’t help me
Jun-2023
Prompt professional and friendly personnel
Jun-2023
I woke with an itchy insect bite that did not look at all like a mosquito bite, arrived around 9:30 at your center and was home before 10:30, reassured and given clear advice. Intake folks were Katie and a trainee whose name began with C, both bright, calm and professional; and P.A. who saw me was named Durkee, who brought me up to date on current protocol for concerning insect bites, such as tics! Thank you for being there, everyone.
Jun-2023
Quick, efficient and the providers were very nice.
Jun-2023
He was very nice and explained everything to me completely.
Jun-2023
Everyone was excellent. Wonderful care team.
Jun-2023
Thank you for everything!
Jun-2023
Exceptional care. Clean facilities.
Jun-2023
Excellent, excellent care!
Jun-2023
In and out in 10 minutes for bloodwork.
Jun-2023
Everyone was good and helped with the problem I have thank you
Jun-2023
Amanda listens carefully to what you have to say
Jun-2023
Outstanding service and staff. We were in and out fairly quick.
Jun-2023
Short waiting time. Helpful and understanding, caring staff.
Jun-2023
The lab tech (?) operating the X-Ray machine was friendly and gave easy to understand instructions. Overall the X-Rays were quick and pleasant.
Jun-2023
I got great care
Jun-2023
Great people.
Jun-2023
Great MD Jeremy A Di Bari,for my daughter got bite by mosquitoes.Thank you Jeremy. MD
Jun-2023
Did not wait too long. Everyone was courteous, knowledgeable and kind. Dr. D’Bari (not sure if correct name) was very good. Would highly recommend this facility.
Jun-2023
Great facility, front desk people, nurse, docs
May-2023
Scott Miller was great!
Jun-2023
Amazing caring compassionate staff! Took my concerns seriously!
May-2023
Checking in was quick and the PA(Dr.Calan) was nice and knowledgeable as well as the rest of staff
May-2023
Thank you so much for treating my little guy tonight. I appreciate you guys!
May-2023
We were seen quickly and the staff were so kind! Thank you
May-2023
Very quick and friendly
Jun-2023
Staff was exceptional to care for my husband today.
May-2023
I was treated so well in the Urgent Care on Broad Street in Glens Falls, N.Y. There were so many patients there waiting. I was taken into an examination room and checked on a little later to see if I needed anything.
May-2023
Not too busy for holiday weekend. Staff was very compassionate and caring.
May-2023
I went through HHHN Urgent care with a rapid heart rate. I was seen immediately by an amazing caring and professional group of people, most of whom luckily had ER experience. I am so grateful for the care they provided and their expert advice they gave me. Thank you!
May-2023
Super speedy efficient service!
May-2023
Waited almost two hours. Not offered any medication. In and out.
May-2023
nursing staff and receptionists great i waited in no a exam room for over 1 hr and 15 min a pa finally came in spent less than 10 min with me never stated what he thought i had and sent me on my way with a refill and new medication he first suggested a medication that was on my med paper work i was allergic too evidently he never read anything very disappointed found out upon check out is when i saw a paper on sinusitis my problem was in my chest never have had pain in my face or eyes or a runny nose very very disappointed
May-2023
We were seen promptly. RN Sarah was kind and patient and listened to our concerns. Robert French had a great bedside manner.
May-2023
Great experience! Dave, Lisa & Courtney at check in and Dave Paska & Lisa Wood!
May-2023
Very quick getting in to see doctor
May-2023
Efficient, friendly and helpful. Thank you for your service!
May-2023
Fantastic care thank you
May-2023
Professional and courteous check in and check out. Compassionate and informative provider/nurse care.
May-2023
Thank you to Scott Miller! He’s always so wonderful, professional and caring!
May-2023
I would much rather come to the Health center on Broad Street than go to my primary Care physician
May-2023
Very accommodating very good experience thank you
May-2023
Donna is an excellent phlebotomist!!
May-2023
Shortest wait time ever!!!
May-2023
Very happy will stop again
May-2023
My nurse was amazing making me comfortable with my feet up and a pillow, she knew it’d be a long wait. The physician was very thorough and kind.
May-2023
I came in to urgent care because I caught strep from my kid who had already been diagnosed. The staff were compassionate, helpful, and best of all EFFICIENT. Nothing is worse than sitting in urgent care forever when you're sick, so it was an unexpected treat to get in, get tested, get my prescription, and get out in about 30 minutes.
May-2023
Nursing staff and the doctor work very helpful and friendly it was it it was a great experience thank you
May-2023
Everyone very professional and efficient b
May-2023
surprisingly fast service
May-2023
Were fast and good with treatment
May-2023
Oh my I was so nervous because it was my 13yr old 1st ever blood draw and the lady did so amazing. Thank you so much
May-2023
Dr dibari was incredible. I would recommend anyone with an injury go to this health center. Looking forward to my next visit.
May-2023
I was in a room before I even finished my paperwork. Shortly after, the doctor came in. Even with the imaging and blood work, I was there just over an hour.
May-2023
Quick and painless
May-2023
HHHN has their act together providing excellent healthcare in Upstate NY
May-2023
I went in to the office today because I'm in pain, my back and apparently an IC flair and wasted my time and the doctors! First time I left there upset. I'm NOT a drug seeker but it would have been nice to be offered a solution for my back and bladder pain. I'm so sick of feeling like this thanks for nothing and the understanding... NOT
May-2023
I’m so glad I went there !!
May-2023
After my call to my GP, I got a response from his PA within 15 minutes. Went to Urgent Care and was seen right away, went to hospital and got a CT scan within 2 hours of my initial call.
May-2023
She was very nice compassionate attentive I really appreciate that in a doctor
May-2023
Great service
May-2023
Awesome! Fast and knowledgeable
May-2023
My doctor was super kind, friendly and provided great care.
May-2023
Receptionist was pleasant and Rad Tech was awesome - personable and friendly; clearly enjoys her job!
May-2023
Not a bad wait
Staff was very pleasant
LPN was professional and competent
Got the treatment I needed
May-2023
In and out in 1 hour
May-2023
Awesome experience! Everyone was super nice and competent.. the office was super clean and professional. I will come here again next time I need medical help.
May-2023
Fast and excellent service, friendly staff.
May-2023
Very kind and patient with me
May-2023
Dr was condescending. I came because I was having a problem , he wasn't willing to listen to me he had his opinion and that was all that mattered. He kept asking me do you understand me, I find because he kept using medical words, and acted disgusted because I couldnt understand what he wanted. I have asthma a d he didn't take that into account.
May-2023
Moderate wait time, friendly staff and health professional was knowledgeable.
May-2023
Friendly and awesome, plus quick!
May-2023
Thank you
May-2023
Friendly courteous staff
May-2023
I have gotten to the point where I can’t stand going to Broad St. care.
May-2023
Everyone was very nice and they seemed to really care about how I was feeling.
May-2023
too long waiting for test results..over 30 minutes
May-2023
Very convient when u dont drivevery
May-2023
Fast and both the nurse and the doctor a very nice.
May-2023
I was seen very quickly, the staff was very friendly and compassionate. Dr. Gorgas was very kind, listened to my concerns and was proactive in treating my issues. Thank you very much!!
May-2023
So professional and great atmosphere
May-2023
Bc I’m a working male they didn’t even wanna hear any of my concerns because they didn’t want me to miss work which I hadn’t planned on missing any an I have over 100 days at my job saved up but once asked If I worked full time I said yes they couldn’t get me out of there soon enough
May-2023
They were kind and treated me with care and concern.
May-2023
All staff nice and professional
May-2023
Service was really quick today when I went. Everybody was so nice to me even when I felt like crap. They all were very professional
May-2023
Dr. G was excellent!
May-2023
Terrific people helping me, today. So grateful for their caring manner and impeccable service. From Pam at the reception desk to Katie who initially assessed me as a patient to Sara, my provider. All friendly, efficient, concerned, wished me the best. 45 minutes from start to fish.
May-2023
This was the best urgent care that I have experienced in a long time.
May-2023
Brought me right in but waited 30 mins in the exam room before being seen
May-2023
Once again, Scott Miller is the best!
May-2023
In and out in 20 for x-rays! The new urgent care looks great.
May-2023
Everyone was just wonderful!
May-2023
excellent care
May-2023
Fast, professional service.
May-2023
Organized very well!
The staff was first class.
May-2023
Excellent!
May-2023
Great service. Little wait but not too bad
May-2023
Very good
May-2023
We had no waiting time. My daughters PC did a excellent job.
May-2023
Quick Efficient Easy!!!
Apr-2023
In and out quickly with professional care from check-in through check-out.
Apr-2023
excellent
Apr-2023
The phlebotomist was very nice but the three times I contacted your staff for hours they were incorrect And different every time
Apr-2023
Very kind,helpful and efficient
Apr-2023
The doctor was excellent
May-2023
They were very polite, efficient and on time.
Apr-2023
Every one was very nice. Is important today to be kind.
Everyone was wonderful!
Apr-2023
Professional end kind
Apr-2023
I got an x ray and the technician was nice and great! It was quick and I didn’t wait long
Apr-2023
Pleased with care and staff from start to finish!
Apr-2023
Long wait period (30 minutes) between nurse taking vitals and the NP arrival. Check out was long and disorganized, one staff member (name unknown, black hair with glasses) was not the most pleasant.
Apr-2023
This urgent care is a well oiled machine.
Apr-2023
I Loved to hearing the staff enjoying each other laughing and I still got quality care!
Apr-2023
You people are awesome. Very quick, Dr. JAMES WAS THE BEST,very gentle and thorough. I would recommend you guys any time!! Thank you.
Apr-2023
Love the nurse Donna Paszko. She always takes great care of her patients.
Apr-2023
Everyone from check in to the nurses to the doctor were very friendly and very professional.
Apr-2023
Professional caring employees, clean facilities, wait not too bad
Apr-2023
Thought maybe I could have had an xray of shoulder done to see if any issues. Nope. Maybe cause it was a Sunday?
Apr-2023
Receptionist (older woman) gave a dirty looked and waved me over to her window. Said “are you checking in?” When I said yes she replied with a nasty attitude “ well we are closing soon” . Completely rude and unprofessional and I let her know. I cannot believe she works in customer service or the medical field. My concern is my child not that the health center was closing 30 mins after I arrived. I did not check the times I was taking my son for medical care. The worst experience ever. The medically staff was great as always. Ended up sending my son to Albany ER.
Apr-2023
A little bit quicker than most times got there at 9 and was seen at 10
Apr-2023
Nurse Stockman was very friendly and was able to answer all of my questions.
Apr-2023
got really fast service and nurses ,staff and dr. was very nice and on top of their game.
Apr-2023
I left with really no help. I’m in excruciating pain. I’m running a fever. Can’t stop shaking.
Apr-2023
Great thank
Apr-2023
Great nurses and The PA Andrew got me diagnosed and helped me so much
Apr-2023
Very pleasant welcoming atmosphere
Apr-2023
Great doctors . Just a long wait time
Apr-2023
Waited an hour but not a problem since the people were seen as quickly as possible.
Apr-2023
My first tine using broad street urgent care and the staff snd provider were fantastic.
Apr-2023
The doctor was very attentive and very good at making thing s make sense I appreciate him !
Apr-2023
Very good.
Apr-2023
Doctor James was SO nice and the staff and nurses were also very kind! Very helpful and nice.
Apr-2023
Friendly, efficient, fast
Apr-2023
Pleasant and efficient and knowledgeable e veryone there
Apr-2023
Took great care in stitching up my hand. Tks everyone
Apr-2023
Thank You
Apr-2023
Nurse Amber(?) and PA Danielle Cavanaugh were great. Knowledgeable and compassionate. Took time to answer questions... Thanks to both!
Apr-2023
Provider did not take time to discuss different options and dismissed me once I refused medications. Script was sent to pharmacy just to not be picked up. She literally picked up and headed for the door while I was still talking. Seems I used up too much of her time and she walked out of the room
Apr-2023
Great experience they really tried to make it quick . They were great with my toddler
Apr-2023
Friendly staff
Apr-2023
Everything went very quickly, staff wonderful, and Dr, nice and thorough.
Thank you.
Apr-2023
Everyone very helpful and pleasant thank you!!😊
Apr-2023
I went there in the morning to get xrays on my ribs ..not knowing if they were broken or just cracked ..had xrays but got no answer ..said someone will call me ..by 7.00 I called them and they still had no answers...the point of going was ???
Apr-2023
Service was very good.
Apr-2023
The doctor didn't try to diagnose me or prescribe me anything ; even though I was clearly sick. When my brother went a few days later with the same symptoms he was diagnosed with a cold and prescribed medication. 2 weeks later I am still struggling with the same cold.
Apr-2023
Very good listeners.
Apr-2023
Donna Lee came to my home to draw blood. She was friendly and knowledgeable.
Apr-2023
Broad street has always been. It's not the wait either, it's when you check in. Receptionist
Apr-2023
Out of town and needed care; extremely fast and professional!
Apr-2023
I have not been to the health center since it's remodel and it tooks great. The staff got me in really quick and the Dr I see was really good.
Apr-2023
Quick in and out time. Staff is friendly.
Apr-2023
Professional yet friendly, acompassionate care
Apr-2023
Thank you
Apr-2023
Excellent experience!
Apr-2023
Very convenient location.
PA excelent.
Apr-2023
My brother came in I took him to er blood pressure high health care couldn't do much but I been coming there for 19 yrs
Apr-2023
Best care in the Northeast! Fast, professional, efficient health care!
Apr-2023
They are great people and treat us very well.
Apr-2023
Listened to everything. Did not make me feel rushed. Figured out a plan when initial indications did not test positive. Was not satisfied that just because tests didn't pinpoint an issue, that it couldn't be something else.
Apr-2023
Staff was excellent in taking me and getting the help I needed.
Apr-2023
Called me Jeremy
Apr-2023
The help of the front desk was very courteous. The doctor, the PA was very polite and efficient and explained everything fully gave me several choices for a follow up.
Apr-2023
Way too slow. Took forever to see a doctor.
Apr-2023
Great service and friendly
Apr-2023
Excellent service
Apr-2023
The doctor was rude and very standoffish and acted as if I was wasting her time.
Apr-2023
Well taken care of.
Thanks
Apr-2023
Very short waite to get seen. I actually saw a real doctor. Analysis and treatment program seemed reasonable.
Mar-2023
Caring and professional staff. The provider listened to me and got me on my way quickly.
Mar-2023
Urgent Care is always busy, always our straight but you are always treated with respect and as if you are the only one there.
Mar-2023
Everyone was so nice and very efficient and professional!!
Mar-2023
My doctor was amazing today,huge help. Laurie j Gorgas!
Mar-2023
Urgent care visit was quick and thorough.
Mar-2023
The nurse that checked me , the X-ray tech snd PA were all professional and kind.
Thank you.
Mar-2023
Arrived at 9:53 am and was treated at 1:11pm
Mar-2023
FNP ALIDA DID A GREAT JOB
Mar-2023
Very impressed with staff and facility.
Mar-2023
We were checked in quickly and efficiently. The RN and PA were great!
Mar-2023
Everything went well until getting the Rx. Was sent to Walgreens down the road bc said it was open until 2100. It is not. Closes at 1900. As result had to wait until next morning and pay bc they don’t work with my insurance.
Mar-2023
Fast professional and friendly service !!👏👍🏻
Mar-2023
Rude doctor very uninformative and more or less brushed me off
Mar-2023
I came here because I was having an asthma attack and I was panicking a bit too. Everyone was so kind and reassuring and quick. From start to finish (which was only half hour) my visit was quick, gentle, professional, efficient I really can't say enough kind things
Mar-2023
The lady was super helpful and nice
Mar-2023
Nothing but good comments from my visit
Mar-2023
I saw Doctor in short time & he seemed to know what he was doing & prescribed a med. However, the med he prescribed didn't work & I had to E-mail my Doctor on Friday - for a better med because it didn't work.
Mar-2023
First time in and out in less than an hour.
Mar-2023
Very good experience, employees are super friendly and nice.
Mar-2023
The doctor answered all my questions. He also was very informative.
Mar-2023
Every one very nice nurse and PA great job didn't have a long wait
Mar-2023
Felt listen to and respected by entire staff
Mar-2023
Wonderful care. would highly recommend
Mar-2023
My overall experience was all right
Mar-2023
Very nice and helpful staff, kind and concerned
Mar-2023
Very compassionate and efficient.
Mar-2023
I was taken in within 5 mins of severe COPD asthma attack and treated!!!! The injection helped me within 15 mins and followed up by proper medication s. 👍👍
Mar-2023
I brought my 4 month old son came into Hudson headwaters broad street urgent care location today after an episode of turning blue and was seen by Dr. Gorgas. The visit started with a very kind and attentive nurse. I cannot remember her name but the nurse made me feel calm after a very upsetting experience with my son. When Dr. Gorgas came in she did a very thorough assessment on him and agreed that something certainly seemed off about this reoccurring episodes and referred us to pediatric cardiology. Dr. Gorgas made me feel validated and reassured me that my son didn’t seem to be in imminent danger but that more follow up should be done. I’m so thankful as a mom and patient that I was able to be seen by such a supportive and caring staff.
Mar-2023
They helped out so much because I broke my ankle and they answered my questions.
Mar-2023
The staff was awesome! Special thanks to nurse Nathan and NP Cheryl Morris!!!
Mar-2023
All staff very professional and courteous.
Mar-2023
Excellent...
Mar-2023
I feel like an interruption to desk staff.
Mar-2023
Took care of my wife ASAP and diagnosed her condition. Wonderful, caring personnel.
Mar-2023
Everyone was friendly and helpful and attended to my needs. Professional!!!
Mar-2023
Very thorough and pleasant
Mar-2023
Great with people
Mar-2023
Fast
Mar-2023
Because you don’t have doctors for stomach
Mar-2023
Everyone was kind
Mar-2023
very outgoing , friendly
Mar-2023
Both nurse & Dr were so kind and caring and really listened to what I had to say. Great bedside manor also!
Mar-2023
The doc I saw was GREAT!!!! Very thorough and listened to me.
Mar-2023
Wait timer
Mar-2023
Absolute waste of time. Dr was rude and did not listen. These people treat everyone like a drug addict.
Mar-2023
Was able to get right in, all staff very pleasant and knowledgeable.
Mar-2023
The provider warned up to my son before doing any work. Very patient and attentive.
Mar-2023
No line. Short wait in room. Friendly efficient staff, start to finish. Thorough check over. Thank you.
Mar-2023
The Dr was accommodating to my over all health and not just attempting to rush me out the door.
Mar-2023
Very professional team. 😊
Mar-2023
Because I went there with a shoulder issue and they sent me away with out a offer any type of a inflammatory they just took a x-ray and sent me for a follow up in April so me going there was just a big waste of time. Thanks for nothing.
Mar-2023
Lynn Keil is amazing. So attentive and smart. Not to mention fun. It was great to meet Dr. Blood today too.
Mar-2023
The nurses were the greatest put the dr brain guadagno was a total jerk I told I couldn’t take prednisone he gave it to me anyways he was short not a nice dr at all
Mar-2023
Excellent
Mar-2023
They were very patient with me, the patient, and very collaborative as regards care.
Mar-2023
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Health Center on Broad Street (Glens Falls)
The Health Center on Broad Street offers urgent care medical services, given without an appointment, for health concerns that arise suddenly but are not life-threatening. Our urgent care providers and exam rooms are available seven days a week with weekday evening hours. Walk-ins are welcome, and most health insurance is accepted. Laboratory and medical imaging (X-ray) services are available on-site. In addition, several specialty services are also available to network patients.
Very professional and very caring Doctor was excellent
Dr. Holly Bachilas is the best doctor I have ever had.
Quick, polite, friendly and professional.
Quick professional service-caring too
Bob H RN was excellent!
awesome
Very thorough and professional Dr.
Quick convenient and friendly
Great care and very professional staff.
Was in to get my x-ray in less than 3 min wait - person doing x-ray was super nice and efficient.