The reviews listed below were collected independently of Casper Medical Imaging & Outpatient Radiology through rater8. Each review represents an authentic and verified patient experience.
I have had many MRI experiences and I was so pleased with the MRI that I just had. The ease and comfort of the procedure was like none other. It was so much easier and comfortable. I am very happy with the procedure and the caring staff!
Sep-2024
I waited 90 minutes before my mri. Then was questioned about many basic items which were covered in detail in my electronic registration. The gentleman in the mri room was abrupt and not very friendly. I believed the Volpar email with family questionnaire was spam because nobody mentioned it would be coming and it did not reference CMI or OPR.
Sep-2024
My comfort was not the number one priority. No one talked to me or reassured me while in the MRI.
Jun-2024
The people were great. The construction was noisy and confusing.
Jun-2024
The nurses were simply amazing! The one that the did the scan she was fabulous and should get a raise!
Jun-2024
Friendly staff, got me right in on time.
Jun-2024
Everyone was so caring and helpful. Very nice employees!!
Jun-2024
The table hurts my back every time.
Jun-2024
The staff was very friendly and professional
Jun-2024
Even with construction, it was easy in and easy out for my MRI’s
Jun-2024
Appointment went very smooth. Staff was on time for the scheduled procedure. The technicians were easy to work with and very courteous. They know their business!!
Jun-2024
Found medical records that others could not. Thank you.
Jun-2024
Stafff was courteous and appointment was on time. I would recommend.
Jun-2024
Very professional
Jun-2024
Yuki—friendly, efficient, professional
Jun-2024
Went better than expected.
May-2024
Staff was friendly, competent, and efficient. The equipment was excellent. I had an MRI done. The MRI tunnel was fairly open and not claustrophobic. I can't say I enjoyed the experience, but it was much better than I had imagined.
May-2024
Everyone was so nice & very professional, I was very nervous & they really helped me to be calm throughout the MRI.
May-2024
People were great.
May-2024
Friendly, helpful staff. My first MRI and they made it easy.
May-2024
This place it's not chip but I recommended that good place.
May-2024
i was way too cold during the procedure even though i had two warm blankets. i asked for my feet to be covered but they only covered the tops. i think the blanket should be tucked under the feet
May-2024
This was my first MRI and I had a great experience. The staff was nice and professional.
Apr-2024
Very good. not much of a wait and compassionate and friendly
Apr-2024
Nurses were easy and helpful. Process was simple and well done.
Apr-2024
Very fast and efficient. Extremely professional staff. Everyone was very helpful, kind and courteous.
Apr-2024
Professional, friendly and timely
Apr-2024
The people were very nice.
Mar-2024
efficient. fast
Mar-2024
Made me feel comfortable, they were both pleasant and friendly
Mar-2024
Great service
Mar-2024
Polite, helpful, professional.
Mar-2024
Explained everything well. Very friendly it made me very relaxed.
Mar-2024
Very nice staff
Mar-2024
Very nive nurses
Mar-2024
Very kind and professional.
Mar-2024
Your staff is professional and efficient. Wonderful experience
Mar-2024
Very friendly staff! Easy to get checked in and was quick to get out!
Mar-2024
Very professional, organized, and efficient. Staff was helpful, intuitive, and knowledgeable. The facility is top notch.
Feb-2024
Great service and very professional staff!
Feb-2024
Excellent all around
Feb-2024
Every one was AWESOME 💕
THANK YOU!
Feb-2024
Staff got me in quick even though they called me to see if I could come in hour earlier, were polite not rushing around from patients took time to explain treatment. Glad to have ear plugs installed because the music volume was low heard more of the mri then music. Maybe have patient be able to adjust volume to a certain point, was already in the machine when music came on.
Feb-2024
Kendra, Janet, and Amanda were all so very kind and helpful. They were the best!
Jan-2024
GREAT PEOPLE!
Jan-2024
From the front desk to the Rads folks They were all very kind and professional. Felt very safe and relaxed.
Jan-2024
Prompt as re appointment
Staff very caring
Jan-2024
The variety of music provided while in the machine is good to very good , but unfortunately there was a little too much of static.
Jan-2024
They listened to my concerns and made sure I was comfortable not only physically but mentally.
Jan-2024
Everyone was friendly and professional.
Jan-2024
Everyone was so kind and made you feel comfortable..thank you
Jan-2024
The technicians were very professional and friendly. They made me feel comfortable and calm.
Jan-2024
Staff in the back were very helpful. Only reason this wasn’t five out of five is the front desk attendant was not helpful and did not greet anyone who was coming in. And in fact seemed to be purposely ignoring people.
Jan-2024
Everyone was very nice and very helpful and very informative
Jan-2024
Nice personable people
Jan-2024
Excellent!
Jan-2024
Great Staff made you very comfortable and answered any questions I had.
Dec-2023
Very good and nice service
Dec-2023
Excellent staff
Dec-2023
Good service and helpful employees
Dec-2023
Sandra was friendly and extraordinarily efficient!
Dec-2023
Very professional.
Dec-2023
Polite, professional and a pleasure to deal with.
Dec-2023
Very professional, very accomodating for my needs.
Dec-2023
Respctfull, caring
Nov-2023
Efficient and professional
Nov-2023
Staff is so nice.
Nov-2023
Everyone was extremely nice and helpful. I’m a paraplegic and had to transfer to a manual wheelchair and they were very helpful without being overbearing, allowing me to do what I could on my own, that’s very a appreciated!
Nov-2023
Excellent experience. All were professional and caring. Thank you.
Nov-2023
Excellent caring staff. Very professional and empathetic.
Nov-2023
Facility was clean, staff friendly, answered my questions.
Nov-2023
Great caring and kind AAA + staff.
Nov-2023
The medical personnel were excellent they treated me very well and made sure I was comfortable during the procedure !!
Nov-2023
The lady at the front desk could be a little bit nice than she was yesterday other than that I had no problem the lady's was very nice and helpful to me thanks for your service 😀
Nov-2023
I was given an appt time of 4:10 but when I checked in they said it was 4:50. I was not happy.
Nov-2023
The nurses were very pleasant very friendly and active and quite a professional manner
Nov-2023
Staff were professional and competient.
Oct-2023
Nice people
Oct-2023
Every person I dealt with was friendly, kind, knowledgeable, and professional. I have nothing but good things to say about each one. Thank you!
Oct-2023
They are compassionate and patient and are excellent in their fields. I would highly recommend this as THE place to go for the services they provide. And! They decorate a very tall tree in the waiting area, differently each month. According to the season.
Oct-2023
Check in was smooth and I even got in early for my MRI. Great service
Oct-2023
Staff made sure I was comfortable throughout the procedure!
Oct-2023
All around amazing experience!
Oct-2023
The technician, Crystal Rodabaugh, was the best! She made me feel comfortable and explained everything that was going to go on. Her IV skills were amazing as well.
Oct-2023
Overall very convenient and clean, thank you.
Oct-2023
I was a bit early and they took me right in. The gal that did my iv and everything was perfect!!! She gave me the best warm blanket and just was a very pleasant lady.. wish I got her name...you should keep her around!!!
Thank you!!!
JaneenCarrico
Oct-2023
Very good to work with, Thanks
Oct-2023
Everyone was very nice and the MRI went very well.
Sep-2023
It was a good experience from the minute we walked in the door.
Sep-2023
Very professional experience
Sep-2023
They were kind, friendly and explained the procedure.
Sep-2023
Very nice and helpful staff
Sep-2023
Lady that cheked me in was rude
Sep-2023
The mri department was awesome
Sep-2023
Great staff! Personable and professional!
Sep-2023
Friendly helpful staff
Sep-2023
Staff was great and worked with me and medical issues to facilitate the Procedure.
Aug-2023
Great experience
Aug-2023
It was a little loud I thought it was falling apart
Aug-2023
To much paperwork/affirming you will make appointment.
Aug-2023
Everyone was extremely nice and accommodating.
Aug-2023
The staff is efficient, caring, helpful and they listen to their patients. Impressive!
Aug-2023
Friendly professional staff-explained procedure & treated me with respect.
Aug-2023
Dr. Bailey and Radiology Tech, Crystal, are welcomed professionals to your team!!
Jul-2023
Everyone was very nice
Jul-2023
The staff was amazing and very helpful made me feel comfortable
Jul-2023
Set up an appointment a week and a half out to ensure that the order and preauth were done. Was called day before MRI that they did not have the order or preauth. I confirmed the issue was on their end, not my doctors office or insurance. My next appointment was another week away. In the meantime I was in pain while they dragged their feet. Horrible process.
Jul-2023
Everyone was so nice and caring.
Jul-2023
Great people that work there. Just waiting for my patient portal to be approved so I can see my MRI
Jul-2023
Good music for
Jul-2023
Everyone was so kind and caring. The MRI experience was great, the receptionist, the girl that gave me a gown, the ladies that helped get you into the machine, to the kind voice that talked you through the MRI. Everyone was fantastic.
Jul-2023
The staff was so kind and efficient.
Jul-2023
Excellent staff; very thoughtful and helpful.
Jul-2023
The staff is professional, and the lockers to store my belongings were a great idea.
I loved the warning about open carry and that no weapons were allowed in the MRI room. Not political just safety conscience.
Jul-2023
The pre-scan directions seemed unusually complex and onerous for an MRI.
Jun-2023
All the staff were very nice and made sure I was comfortable through the process
Jun-2023
Beautiful facility, folks friendly and informative. Love your concealed carry policy and Bugle in the waiting room!! Check your headphones in the mri room they seem a bit screachy. Padded support under unsupported joints for half hour would have gotten you 5 stars.
Thanks!
Jun-2023
Ok
Jun-2023
The radiology technicians did an excellent job and went out of their way to assist me and make it easier with my bad back.
Jun-2023
Everyone was so nice and accommodating
Jun-2023
staff explained well of everything that was to take place, so no surprises
Jun-2023
Excellent care
Jun-2023
Everyone was very nice, and helpful
Jun-2023
Excellent service by great people.
May-2023
Thank you. All of you were very good to me.
May-2023
Smooth, great staff!
May-2023
I haven’t had any issues with my images. Each time has been perfect
May-2023
Quick
May-2023
Excellent care and attentive staff. Thanks!
May-2023
Everything went great the technician were all very nice.
May-2023
Quck and to the point
Apr-2023
Was comfortable with earplugs in helped drown out some noise. I'm claustrophobic so I did good with med. Ladies made me feel at ease.when done different lady felt weird.Shelbi
Apr-2023
Very experienced and kind staff. I would be confident in returning to this facility for imaging in the future.
Apr-2023
The tech was patient and good humored.
Apr-2023
Good overall. The machine broke down half way through my 40 minute MRI. I had to wait while the problem was addressed, then had to start the scan again.
Apr-2023
The tecs were extremely nice
Mar-2023
Polite staff, timely intake. Made the experience as pleasant as possible.
Mar-2023
Knowledgeable and pleasant staff
Mar-2023
great customer service
Mar-2023
Had problems keeping the port for the contrast installed.
Mar-2023
they are very compassionate
Mar-2023
Very kind employees.
Mar-2023
Fast friendly ,
Feb-2023
They were fast efficient and helpful! Everyone was in a good mood and seemed happy to be there! Thank you!
Feb-2023
Nice gals and good job!
Feb-2023
A great experience
Jan-2023
Great experience, thanks. 🤓🇺🇸
Jan-2023
Technician was wonderful
Jan-2023
Everything went very well everyone was very nice and professional
Jan-2023
All great suggestions
Jan-2023
Very satisfied with how the procedure was done- friendly atmosphere and nice people
Jan-2023
I have MS so I have brain MRI’s at least once a year sometimes more. I struggle with claustrophobia.because having your head caged makes ya feel vulnerable. The staff is always understanding and helpful. I would also like to say the MRI staff is the most efficient department within the hospital. Barring emergencies, they get you in and out on time. Generally, the staff does everything possible to make sure the patient has a good experience!
Jan-2023
The staff was great! They kept me informed and checked on me during the MRI.
Jan-2023
They explained the procedure well and were very kind and professional throughout
Jan-2023
Exceptional experience.
Jan-2023
fast and nice people
Dec-2022
Very nice staff ! Helpful.
Dec-2022
The staff was welcoming, polite, and supportive. Each step was explained as the process progressed.
Nov-2022
Everyone was great and very professional! They were very kind and compassionate and patient with me when I couldn’t do the second test because of my clostrophobia! The first test went well the second test was all on me, they did all they could for me. Thank you everyone!
Nov-2022
don't like MRI's but this one was tolerable.
Nov-2022
Friendly staff
Nov-2022
I was treated with efficient and courteous professionalism.
Overall a positive experience.
Thank you.
Nov-2022
Staff was amazing!!
Nov-2022
Great staff, runs on time
Nov-2022
It went great! Even if I couldn't hear music.
Nov-2022
The staff was professional, friendly, and patient.
Nov-2022
My experience was positive. The Mri techs were fantastic and the front desk lady was very pleasant. Would have given a 5 star rating but the wait time was long.
Nov-2022
Technician was wonderful
Nov-2022
Read More
Casper Medical Imaging & Outpatient Radiology
419 South Washington St. Suite 101 Casper, WY 82601
I have had many MRI experiences and I was so pleased with the MRI that I just had. The ease and comfort of the procedure was like none other. It was so much easier and comfortable. I am very happy with the procedure and the caring staff!
I waited 90 minutes before my mri. Then was questioned about many basic items which were covered in detail in my electronic registration. The gentleman in the mri room was abrupt and not very friendly. I believed the Volpar email with family questionnaire was spam because nobody mentioned it would be coming and it did not reference CMI or OPR.
My comfort was not the number one priority. No one talked to me or reassured me while in the MRI.
The people were great. The construction was noisy and confusing.
The nurses were simply amazing! The one that the did the scan she was fabulous and should get a raise!
Friendly staff, got me right in on time.
Everyone was so caring and helpful. Very nice employees!!
The table hurts my back every time.
The staff was very friendly and professional
Even with construction, it was easy in and easy out for my MRI’s