Malone Behavioral Health Urgent Care Center
Ogdensburg Behavioral Health Urgent Care Center
Watertown Behavioral Health Urgent Care Center
The reviews listed below were collected independently of Citizen Advocates through rater8. Each review represents an authentic and verified patient experience.
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They’re really good to me
Been a patient for almost a decade now. Been through 3 docs, starting with Dr Frank and the only one in the office who truly seemed to care. Nurses line is an answering machine, cannot speak to a nurse or even your doctor upon request. Went overdue yet again on a med that cannot be stopped abruptly after calling the day after submitting and following 6 days. Luckily Watertown office has people who car and returned my call. Office manager if Malone called on a Sunday, told me she entered them but I was a week early. Picked them ups and day. Own dkcs don't even know their patients and allow them to go without meds or communication with anyone but front desk. Or get attitude and inferred that your drug seeking because your refill is overdue and takes 10 business days to have sent to a pharmacy. Worst office for docs that do not listen to the patients at all and has progressively gotten worse in my opinion.
Great service. I was very ill when I arrived at my appointment today. Everyone was very helpful and supportive
My provider sent my refills in and Kinney has sent mesage that they needed to call them and I called them too and know I have to wait till Tuesday to see if anyone is going to call Kinney and I'm completely out Jen is really an amazing person please can u call kinneys
When I’ve been in the office, the staff have been very helpful and friendly. Felix
John Gomez was very professional and competent
Always very supportive.
Love the workers. Very sympathetic and always out there customers and there feelings first .
The team is always accommodating for my daughter and I. We are always treated with respect and if we need something they do all they can to help.