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Empower

Empower

Pharmacy

Houston, TX

The reviews listed below were collected independently of Empower through rater8. Each review represents an authentic and verified patient experience.

Was on hood for 47 minutes then was hung up on, then another 37 minutes.. customers service…

Apr-2025

Need to be faster on refills. Sat for 45 minutes on hold for refills. 10 days getting my refill.

Apr-2025

Very friendly and helpful staff when in person. Was not able to get them on the phone

Apr-2025

Horrible

Apr-2025

I never heard back so can’t really rate the service.

Apr-2025

Hope your pharmacy can help lower cost of name brand drugs such as terzipetide. I am a customer thru Mochi Health. My drug will finally be delivered late Wednesday. It has been ordered for almost a month and I was being doubtful of receiving this drug.

Apr-2025

I was on hold for 30 minutes. My call was answered but laid down…no one spoke. After about 5 minutes, I was hung up on.

Apr-2025

No help provided. I don’t have a portal to look at my information? I just have to submit and email and hope that it gets a reply. Not timely responses.

Apr-2025

Very nice people fast service

Apr-2025

Never got my meds.

Apr-2025
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