North Shore Ear, Nose & Throat

He is the best. I see him yearly and he is always kind and thoughtful. There is little to no wait and he definitely knows what he is doing. Top notch doctor.

He explained the procedure and results with compassion.

My condition was not well explained; I didn’t really understand it until I got home and did some research. The doctor seemed rushed. She also charted incorrectly; my left ear has hearing loss but they said right in my notes. They handed me a barely legible packet about dealing with tinnitus - no-one had explained this may be permanent so I was really upset when I read it at home. I was sent out not understanding the long-term trajectory of hearing loss or potential causes. I feel angry and confused following the appointment. That being said, the woman who actually conducted the hearing test was incredibly kind and informative.

6 Julie was great

Diagnosed my problem, and offered the best solution available at this time. Provided great relief

In addition to being an extremely skilled professional, Dr Mugge exhibits a high degree of empathy and understanding of patient concerns and needs and takes the time to ensure their comprehension of procedures, diagnoses, and plans of care.

Very friendly!, answered all of my questions with full knowledge, was very informational.

Julie was kind and listened to my concerns. She explained things very clearly.

Very attentive. Felt heard after I left

Jessica does great work!