Neuromuscular Spine & Joint Center

The doctors staff has repetitively miss informed me of appointments . Had my Son take off work and had me fast , etc. when I showed up for appointment . I didn’t get a shot or treatment for pain . Instead I saw a doctors add . I was quitet upset . She basically told me If I didn’t like it go somewhere else . After I calmed down she would say the trigger comment and upset me again . The appointment accomplished nothing . My last appointment I was told I couldn’t see the doctor after showing up . Because my con-salt had expired a few days before appointment . I asked why the appointment was made ? No one checked prior to appointment? I was told she didn’t make appointment . Why would someone not check about payment or notify me ahead of time . It seems like the staff really doesn’t care how much pain I’m in . Then I tried to complain to doctor Kopp and he didn’t want to hear about it ? I mean my pain is real and my time is valuable also . I left and felt like his staff made me feel ?

Felt like he was listening but not understanding or caring.😮‍💨

He listens and I don't feel to rushed. Very nice staff as well.

No wait everyone was kind and attentive. Thank you for the care.

Thank you for your caring and listening ear today. It was much appreciated. The staff is always pleasant and sweet. They always upon arrival recognizes who I am and makes my check in very easy. Thank you all for working so well together to make my medical plan a positive one.

Dr Harley is an awesome caring and considerate person. I can be in pain when i arrive but her kind way of speaking and consideration for me seems to keep me from noticing it as much. I know ya’ll appreciate her also

Very professional, yet warm and caring. Felt like she listened closely to my concerns and truly heard me. Would recommend.

Such an amazing bedside manner!! Love the staff at their office!! Front staff is awesome!!

Perfect as always.

Just went in for shots today. As usual, quick, professional. I think this office is really great and well run. Staff is always friendly and professional.