Specialty > Citizen Advocates > Citizen Advocates

Citizen Advocates

Behavioral Health: Behavioral Health

Massena, NY

Most recent review: 4 days ago New
4.85
184 Ratings
74 Comments
4.85
184 Ratings
74 Comments
The reviews listed below were collected independently of Citizen Advocates through rater8. Each review represents an authentic and verified patient experience.

Jane Nobel Maxwell, M.D.

Dr. Maxwell is most understanding, compassionate, and considerate of who I am and the adversities I face. She has been a much wanted and needed friend and advisor for almost three decades for not only to myself, but for my disabled son. I highly recommend her to everyone who deals with mental health issues and necessary guidance throughout one's life. Thank you Dr. Maxwell for always being here for us!

(4 days ago) Jun-2026

Ryan Shippee, LMHC

I have counceled with Ryan for a number of years. Im glad to have this opportunity to say he has truly made a huge difference in my wellbeing.

(5 days ago) May-2026

Dianna Harvey-Emery, NP

She listened and she came up with a plan together

(6 days ago) May-2026

Kathleen Scott, NP

Very kind and compassionate!

(1 week ago) May-2026

Ramneesh Trehan, M.D.

Very kinda d understanding

(2 weeks ago) May-2026

Kathleen Scott, NP

Kathleen is always kind, professional and cares deeply about mental health and medication outcomes. I am very appreciative of her expertise and close monitoring.

(2 weeks ago) May-2026

Anne Malcolm, NP

Very thoughtful and good at remembering previous conversations. Is very thorough when contemplating medications and very well communicates possible side effects

(2 weeks ago) May-2026

Gabrielle Yeager, LMHC

She’s very helpful in so many ways and kind

(2 weeks ago) May-2026

Anne Malcolm, NP

Very nice and pleasant to talk with.

(2 weeks ago) May-2026

Fritz Wenzler, LMHC

Fritz is great. He is attentive, intuitive, patient, knowledgeable, and insightful. He’s have a multitude of issues. We are working on them and making progress. ****This relates to the operating issues Citizens Advocates is having. The answering service is LESS THAN ADEQUATE. To not be able to reach the office in Saranac Lake if the is a problem, only serves to intensify the stress I am already experiencing. ie- your company is having a tech issue and I (as a client) can’t get through to the office without being directed to the answering service. Then having to wait for the service to contact the office…. It’s very frustrating and ends up tainting the work that could have been done that session.

(2 weeks ago) May-2026
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