Citizen Advocates

Behavioral Health: Behavioral Health

Massena, NY

Most recent review: 3 days ago New
4.82
381 Ratings
151 Comments
4.82
381 Ratings
151 Comments
The reviews listed below were collected independently of Citizen Advocates through rater8. Each review represents an authentic and verified patient experience.

Lanie McCauley, CASAC-Advanced

Lanie McCauley is a good person to have in your corner especially when you are going through recovery.

(3 days ago) Sep-2026

Rita Curran, FNP

Gives great direction as well as very kind.

(5 days ago) Sep-2026

Felix Osawaru, NP

Dr. Osawaru is an excellent provider. He is compassionate, attentive, and genuinely listens to my concerns. I never feel rushed during my appointments, and he takes the time to explain things and make sure I understand my treatment. I feel comfortable talking with him, and I appreciate how respectful and caring he is. I highly recommend him to anyone looking for a knowledgeable and compassionate mental health provider.

(5 days ago) Sep-2026

Olivia Pope, LMSW

I highly recommend her! She's the best!

(5 days ago) Sep-2026

Ruth Ann Williamson, NP

I finally feel like I have found a provider that listens and then proceeds to help make an action plan for success. First provider in a long time that I feel is helping me make improvements in my mental health

(1 week ago) Sep-2026

Melissa Hayes, LMSW

Melissa is truly an asset to this facility. She is the reason my child still is with citizen advocate. She is the best of the best, and always has the best interest of the client. Makes it a comfortable space, and very easy to communicate with. Truly does an amazing job at what she does and was made to do this job! I can’t praise her and her skills enough!!

(1 week ago) Sep-2026

Brandon Coats, NP

Seems to know me. one of few I've seen consistently over years 2 or more. Is familiar with my case when we talk. Problems inconsistent statements about his time in the office. Uncomfortable with tela healh visits but is all I'm offered. Inconsistent statements as to office times (times he's in the office)

(1 week ago) Sep-2026

Cara-Jean Mathers, LMSW

Amazing job, very professional, strictly happiness, she's such a good person.. very relatable, super friendly

(1 week ago) Sep-2026

Jody Cogar, LMSW

Easy to talk to, great listener , great at her job! Im blessed to have her involved in my life!

(1 week ago) Sep-2026

Kaitlyn Charlton, LCSW

14 minute telephonic counseling session.

(2 weeks ago) Aug-2026
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