William "Billy" A. Marshall, MD

Dr. Marshall was very nice, knowledgeable and helpful. He showed empathy and compassion with me which was needed and appreciated. The wait was very short and he gave me a wealth of information to help my journey.

Listened. Questioned. Responded.

Dr. Marshal was pleasant and easy to understand. He explained the procedure clearly and answered all my questions.

Great at what he does. Listen to my concerns. Explain what the process would be . He let me make the call

Very attentive to my questions and checked with me twice right after surgery and explained the process for my Jiffy Hip!

Dr. Marshall was quite nice. As he showed the exrays to me, he spoke in words that were easy to understand, without big medical terms. I was very satisfied with my diagnosis and I would return if other problems arise.

11 out 10

Very professional, pleasant, and informative.

First impression was very favorable

Dr Marshall took his time with me and he explains everything that was going on. He is very kind, considerate and patient.

I moved from out of state and I'll admit I was nervous finding a new knee dr. I was so pleased with the time and explanations that were given to me as I need a knee replacement.

Very pleasant and thorough . Took his time with us and did not hesitate to answer any questions we had. Would highly recommend.

Office ran ahead of schedule. Staff pleasant and very efficient. Doctor was very caring, listened, did not feel rushed and he was very open and honest discussing our options for care. Would highly recommend him to provide care for you or your family.

Very professional and friendly. Explained everything we talked about that I could understand and answered all of my questions.

Wonderful Physician with great bedside manner!

Attentive and caring

Positive outlook towards his patients-well informed, thorough, personable

First visit and very personable. Scheduled my total hip 6 weeks earlier that Gondusky could!

I was impressed that X-rays were done first, eliminating time and providing information needed for Dr. Marshall to diagnose and advise treatment. He was attentive and very reassuring and informative.

professional caring prompt knowledgable communicates well Excellent

Very engaging and professional. Answered all my questions, sometimes before I had asked.

Knowledgeable. Polite. Very caring.First time . New patient. Thank you !

Great doctor. Love him. Explains everything and listens to everything you have to say.

Very good examination. Everything he said made sense.

Great personality, very informative, and wonderful bedside manner.

Dr. Marshall took the time to walk me through my x-ray and actually explain to me, not only what was wrong, but all of the non-surgical options that could potentially alleviate some of issues I'm having. In the end though, I opted for the fix instead of the treatments and I feel like I made an informed decision with the help of Dr. Marshall. He's a solid dude.

Kind, considerate, answered all my questions thoroughly. I feel so much better after seeing him.

felt extremely dissatisfied with the care given by Dr Marshall. I’ve dealt with arthritis on both knees for a long time and I’ve learned how to manage it. A few weeks ago I felt something popped on my left knee and have been unable to walk without the assistance of a walking device. Had an MRI which clearly shows a complete tear and a flap tear of the meniscus. Dr Marshall disregarded my input and told me he looked at the MRI and that my problem is just arthritis. He also told me that if I needed any further treatment I should schedule an appointment with a doctor who specializes in knee injuries (I though to myself, why in the hell am I talking to you then…). He gave me a cortisone shot and hope I felt better. A TOTAL WASTE OF MY DAMN TIME!! Never coming back!!!

know how to communicate

The way I was treated was exceptional!

He was excellent!

All office personnel were polite and professional along with helpful. Dr. Marshall was very easy to talk to. Dr. Marshall was very down to earth and explained everything to me as well as going over the xray. I was very impressed with how they stayed on schedule despite having a very busy office. Well done!

Dr. Marshall listened to my concerns and help me. He said he is going to be working on finding a way to locate a problem in my knee before my next appointment.

Very personable. Addressed possible options vs. full on joint surgery. Answered all questions and has a nice demeanor.

Dr Marshall was amazing verry caring and listened to our concerns

Dr. Marshall was very pleasant, professional, thorough and provided great medical treatment for my situation. I am glad that my problem was not as bad as I had anticipated.

Is was excellent, explained my question to a tea.