Thomas E. Bates, MD

Knowledgeable, caring, thorough

Professional & Friendly

He’s a very good surgeon, but his ability to deal with people needs work.

Fantastic knowledge and ability to explain the problem

Easy going, obviously talented at what he does and direct. Good visit.

Great first visit with Doc Bates. Explained medical condition in easily understood terms. Provided several options to correct condition. Top notch staff that are professional and courteous.

Dr Bates was friendly and professional. Assessed my condition and gave appropriate treatment and follow up appointment. Thank you.

Treated very good

VERY Satisfied for many years now.

Great personality and informative.

Dr Bates is an excellent physician and surgeon.

Very patient and understanding

Very Good bedside manner Fabulous word of mouth ratings I feel great about my choice

He is a caring and great doctor

Listened and got to the point quickly with a short and long term strategy to tackle my specific problem.

Very knowledgeable and quickly diagnosed my issue, explained it, and provided treatment. Also suggested supplementing with physical therapy to strengthen and support areas of weakness. My go to doctor for joint pain.

Best.

Excellent doctor. Very caring and answered my questions. Has a great nurse too!

Outstanding Doctor.

Very compassionate and listened to my concerns.

I gave me information on my case and I fill very good about my surgery

love him so understanding caring and gives you hope

Dr Bates is a a great doctor and takes the time to explain what is going on in a way that is understandable. His staff is also great!

I trust Dr Bates with all aspects of my health. He has taken care of me for various reasons over the past 20 years (including hip replacement) and I have always received excellent care.

Dr. Bates, is a well respected orthopedic surgeon who treats my mom. He has wonderful bedside manners, good understanding of his patients needs, and performs excellent procedures. I have recommended him to others who suffer with knee problems. If you have any concerns about Dr. Bates, just know you want him!! Excellent! Thank you Dr. Bates. McGee family

Dr. Bates is always very professional and understanding. I have been his patient on and off since April 2012.

Listened to my concerns and wanted to try medication first rather than surgery. Showed me my x-rays and explained them to me.

Great doctor!

Very professional, although our meeting felt a bit rushed. I wish I was able to get more detail about my recovery process before I had to go.

Dr. Bates is a wonderful doctor with a care for all my problems.

Thank you…

Excellent care from Dr Bates and his team.

Excellent patient interaction. Good listener. Very experienced and knowledgeable.

Had a full knee replacement and I’m impressed with my speedy recovery. I will most definitely be going for all my future needs.

Personable, thorough and explained things very well. Very happy I found him!

Dr. Bates is a very thorough surgeon. He takes the time to explain the medical diagnosis and treatment options.

It’s as I told Dr. Bates, I only have the best doctors.

Excellent Doctor! He always keeps the best interest of the patient.

Super surgeon. Has replaced two knees and an arthritic thumb. Listens with empathy.

Gave response to questions about physical therapy and explained X-ray results.

Thank you for understanding my pain!

Caring, thorough, thoughtful, helpful. Dr Bates is at the top of his profession. I have complete confidence in him.

Dr Bates is my family's surgeon.He has done 2 total knee replacements for my husband and last week did a total hip replacement for me. He puts us at ease makes sure we understand what's going on! We are so fortunate to have Dr Bates in our community! Thank you and God Bless You Dr.Bates!

Great results from Dr Bates and the entire staff.

I can only say that the surgical experience was great. Got a new shoulder and not having one bit of trouble Great Doc

Mr. Bates is an awesome doctor. Every visit is thorough and answers all my needs.

Dr. Bates is a great surgeon, very knowledgeable and caring. Glad he was recommended to me for hip replacement surgery.

great visit & service. thanks alot

Addressed medical concern in a very professional manner.

Best Doctor ever!

Very professional with a great bedside manner.

up front....looking forward for how he can help me with my issues

Dr. Bates was great!!!!! My new Mako knee is healing now on day two with no pain. The process he has developed with his is unbelievable smooth and without any trouble for all the questions you might have are reviewed in advance. Can't wait until I can able have the other knee replaced. Steve G.

Nice. Dry personality. Factual. Does not go into great detail.

He is mine and my husbands doctor, we love him. So lucky to have him in our area

He is great and we would recommend him to any one in need of help!

Dr. Bates is a very good doctor.Easy to talk to and a friendly personality made me at ease. His staff was spot on and friendly as well. Thank you for seeing me

No nonsense doc but thorough and I felt very comfortable with his diagnosis and treatment plan.

Very knowledgeable and helpful.

Professional. Does his best to

Professional, personal, empathized with me as a nurse with years of professional and personal experience!

excellent care.

He was very kind and nice so was everyone.

Top notch care. The best experience.

He's a hunter like me 👍🤠

Excellent surgeon. My recovery was easier and faster than my first knee replacement on my other knee. He’s my go to surgeon for sure. Highly recommend

Always so thoughtful and very caring. Very thor

Dr. Bates is a great doctor. He was very easy to speak with and I recommend him highly to anybody that is having aches and pains in their joints.

Wasn’t through…felt dismissed.

An incredible Doctor who puts each patient as the most important person.

Waited 1.5 hrs

He was so correct with his diagnosis. I am very pleased with his treatment and knowledge. He was so concerned and friendly and awesome. Thank you

Very pleased with service.

Dr. Bates was very professional and took his time to listen to my concerns and evaluate my issue. Very helpful.

Explains in detail and gives options and very cordial

Always attentive, listens to me, very professional. Staff's the same.

Dr, Bates did a great job with my hip replacement. He seems to care how i am doing post surgery as well. Highly recommend him. Will use him for all my orthopedic needs, I was a difficult case and by the grace of God he came through for me!

Dr Bates was personable, professional, and generates confidence. I liked his calm, easy going manner. I look fwd to seeing him again the end of May.

Dr. Bates, is an Excellent Orthopedic provider. He has taken excellent care of my 70 year old mother and myself. I have referred him to a number of people who suffer from knee conditions. If you need a Orthopedic Doctor this is the Best Choice! Excellent Team! Thank you Dr. Bates and team

The organization seems very efficient. The staff answered my questions. I like the fact that all my paperwork could be done before showing up. Saves time for me and the staff.

Dr. Bates was really great and he got right to the point and listened to me and wanted to go the best for me.

Very nice and very good information for me.

Been seeing Dr Bates for several years. He and his team are the best!

Top notch. The Emerge Ortho Staff were so caring during my knee replacement. I felt very confident. Dr Bates and Dr Hubert are just the best!!!!

I feel very comfortable seeing Dr. Bates. He always answers all my questions and gives advice on things I am worried about.

Dr. Bates explained the one question that I had. He was very thorough..

Excellent physician!

He is a top notch doctor for knee replacement! Did great so far by me.

Longer wait

very caring and takes the time to answer questions.

Absolutely the best. Did partial knee replacement few years ago. You have to be looking to find the scar Thankful my medical doctor referred me to him again!

I've been with Dr Bates for approx. 14 years. Great surgeon!!

Dr. Bates is a kind and empathetic provider who is equally professional and smart.

Excellent Care

Very well run office. Dr Bates is very pleasant.

Fabulous doctor at replacing shoulders and knees on me! Always quick recovery and so much pain gone!

Very knowledgeable and explained everything well

Very professional, always reassuring and personal.

One of the best. He is an artist when it comes to Hip Replacement. I highly recommend him.

A true professional in whom I have great trust.

so glad our community has him here we are blessed to have him

Very professional and concise.

Excellent Doctor

Very gentle with my son and answered all of our questions.

he's staff is wonderful especially Steve Huber and the nurses

Always very nice and patient with me

We walked in to be seen after my daughter had an accident riding her bike. The staff quickly worked us into the schedule and took great care of her. Thank you so much!

I wish all my Dr doctors were as dedicated and knowledgeable as Dr Bates. He is my Dr Hero. 😆

Has been my doctor for years. Performed all three of my replacements. A trusted Doctor, Advisor and Surgeon.

Very professional and knowledgeable. Took the time to explain in detail what was wrong and how to correct.

Listened to our concerns

Very friendly, professional, and knowledgeable. Made me feel comfortable and educated me on my injury.

Dr. Bates listens to me and answers my questions. He makes eye contact and smiles.

Amazing Doctor. Two hip surgeries and I’m a new man. You and your team are incredible! Thank you

Dr. Bates was very thorough and took his time with me to answer any and all questions I had and clearly explained x-rays and outlined our plan moving forward. Office staff was very friendly and check out process was quick and simple!

Very efficient and got me into the office quite quickly

Very good doctor

Great Doctor

Dr Bates is an awesome surgeon who cares about his patients. He has performed surgery on both of my shoulders & 1 knee surgery and I highly rate both his skill, professionalism and bedside manner.

Dr Bates is always attentive and easy to talk with

He is thorough & explains things well.

He is very caring.

Very understanding and offers very sound next step advice. Ray Hevner

Dr Bates is compassionate and helpful. He looks at all aspects of the problem beofre making the suggestion of what to do. He is one fine person. I am pleased to have him as my Dr.

Provided Great help of the years and the sugeries went well.

Knowledgeable, professional, and experienced.

Dr Dates seems nice and knowledgeable.

Felt like I waisted time coming today.but I was disappointed because I could've been told that over the phone. I stay in Jacksonville NC. And that could've been a video chat.But I want a second a opinion. Thanks for everything.

He is professional and helpful. My best wishes and appreciation

Very thorough and thoughtful.

Excellent orthopedic surgeon. I’ve only been to see him once and no surgery needed but my husband has had two surgeries and we have the highest regard for this practice and Dr. abates.

Dr. Bates is very thorough and gives great care.

Very pleased with Dr. Bates knowledge and care. Procedure went well.

Have had excellent results with several surgeries. Always caring.

always informative and answers questions

Dr Bates immediately focused on the issue with my knee and quickly had a solution. He also asked about my hand that was looked at by another doctor in the practice and gave me an injection which helped enormously.

Even though I have been a big baby through my surgery & healing, Dr Bates has been so very kind to me and has demonstrated a huge amount of patience with me and my family!

Would not trust anyone else but his team!

Take a moment to express my Thank you for the exceptional care you provided during my visit! Always dedication to patients. Thank You!

5 stars for Steve

Very nice and he listens to his patients.

Great Doctor

Detailled work, not guessing things:-)

His bedside manner needs work, but he is an incredible surgeon, which is what’s really the most important thing after all.

Always informative. Has plenty of time. Answers all questions. He is the best!!!

Personable. No nonsense but listens and understands. Great experience.

Excellent experience medically. Wondering why I received a bill for services, before billing department even attempted to bill my insurance. All insurance information was provided before appointment, why did I waste my time filling all that out!

Very professional, courteous doctor and staff ,