Shelden Martin, M.D.

seemed disengaged

Very knowledgeable doctor. But he is always in and out of the room even before you have the ability to take in what he is saying. Once you form a question he is long gone.

Friendly, efficient,

Very helpful and informative.

Needs to take more time with patients

I Walked out after being left in an exam room…I could hear him entering the rooms around me who had patients cone in after me. So annoying!

Dr. Martin has always taken hood care of me. I've been seeing for a long time now. Thank you Dr. Martin you're the best.

I felt very relaxed and comfortable when Dr. Martin introduced himself to me. I had a “million” questions. He listened very attentively and answered my “million” questions in simple terms. I didn’t feel like a number. That’s when I really relaxed and knew Dr. Martin would treat me like his patient with a name, and not a face with a Case Number!! This hasn’t been my experience with many physicians. Guess what? When I left his office, Dr. Martin had answered my “million” questions in simple terms!!

Seems to busy for patients.

Best surgeon I ever had. Recommended him 100%

Very informative. Gave me options.

Grateful for Dr. Martin’s care. My husband (also a patient) and I both value his approach and expertise. Staff is always friendly and helpful.

Thanks

Arrived 40 minutes early for a 3 pm appt. to do new patient questionnaire. Called in to see Dr Martin at 3:20. Got X-rays, filled out additional new patient questionnaire that asked same questions I responded to earlier. Finally got to see Dr Martin at 4 pm

Abrupt manner. Seemed Disinterested

He is amazing!

Very professional and personable Got right to the point, answer all my questions.

Dr. Martin made me feel at ease and knew exactly what was wrong. The only reason for not giving a 5-Star rating is that I had to wait about 40-45 minutes to be seen.

Long periods of time without contact with personal while waiting in examination room

Dr. Martin did a fantastic job with my knee replacement! I have not had any complications or issues post-surgery, and his staff are responsive and helpful.

Dr. Martin is excellent.

He was very nice. It would have been nice if he would have asked more questions about me (hi, how are you, etc.) and more my problem. Took some time to really look at my knees. After all, I waited over an hour to see him. Change my appt to meeting him personally.

Excellent!! Very informative and respectful of my wishes!

Very personable, easily understood his diagnosis and my available options. He was friendly with a pleasant demeanor, I didn’t feel rushed, and I felt at ease during the entire time. I Will recommend him to all friends and acquaintances who have similar pickleball injuries.

Dr. Martin was very honest in his diagnosis of my condition.

Very professional, gives the patient all the time they need. Spot on with a needle.

I love his honesty and directness. I would recommend him to anyone. He is the best !!!

He is so Awesome,,he's number one in my book!!!

Very easy to talk to

Very pleasant and thorough. Nice to meet him!

Ii waited an hour for a 5 minute visit.

Walked out on me midway through a sentence. I have never experienced such a rude act from a medical professional. Very dismissive of my overall needs.

Dr. Martin was our fourth specialist we went to see for a torn labrum. The time, patience, knowledge and options he gave us won us over! Thank you!!

Waited a half hour in the exam room after X-rays had been taken. Exam was thorough.

Look, I get that accidents happen, but as this was my only experience with this doctor, that's what this review will be about. I had a knee injury after waiting for about 15 minutes in the exam room for the doctor, he and two others entered, asked me to put on paper shorts and then left. They then forgot about me for 45 minutes. When they came back they asked what was wrong, diagnosed it as a strain and then left. The actual seeing the doctor took under 5 minutes. I was then billed over $300. Honestly, I feel scammed.

He’s the man

Dr Martin is absolutely the best … he knows exactly what is wrong/right and what to do. Great personality; he makes it very easy to ask questions and he spends the time with you that you need.

Left elbow surgery two months out feels good. Wait times at office super long. Waiting an hour in exam room. He did not come see me after surgery. Would have liked to see him 30-60 seconds to let me know how it went and what he confronted in my elbow. Great skills as a surgeon.

In one visit i was diagnosed and got treated started without having to make a second appt. Dr martin was thorough and pleasant.

He really knows his stuff. Quickly analyzed the source of my pain, discussed options, and executed on the plan we agreed. I will certainly use Dr. Martin again (if I have any other issues).

So thorough in his approach and education with a patient. His expertise and genuine concern for discussing the options I have was welcomed. I would highly refer Dr. Sheldon Martin to my friends and family.

He's very straightforward and doesn't hold back. Tells it like it is, and is clear on what you should expect if you're considering surgery.

Fantastic

Excellent, thank you!

Did my knee surgery when I tore my ACL with the Arizona Rattlers. I really appreciate doctor Martin.

He’s simply the best!!

Dr was 30 minutes late for an 8am appointment, but otherwise good.

Very thorough, patient and kind. I did not feel rushed, and he answered all of my questions.

Excellent!

Dr. Martin treated me like the human, educated patient that I am. He took time to review with me his concerns and took quick action (ordering MRI and follow-up visit) as we seek treatment for my recent injury.

Thank you!

Excellent

Very personable, answered all of my questions and was not rushed at all.

Hour late. rushed through with no explanation of cause. Won’t go back.

He was very knowledgeable and patient with me. Very understand!! Thank you!

Met with Elizabeth PA. Competent and personable.

One hour and half for appointment

Straight to the point, no nonsense, knowledgeable doctor.

Dr. Martin was very good and patient with my mom.

Malpractice: Prescribed medication (Declofin) that has a known adverse interaction with medication I am already on (Xarelto). His own Physicians Assistant admitted afterwards they normally do not do that and he has no idea why Dr. Martin did. He then proceeded to give me a steroid injection without image guidance that made my pain considerably worse for what is now 4 weeks. I have had other doctors advise that his lack of image guidance likely caused him to hit a tendon and cause trauma. Lastly, he has no regard for a patients time, he kept me waiting over an hour each of the 3 time s I saw him.

Explained all my options and helped me make a good decision. Trustworthy and listened to my concerns

Dr Martin provided excellent service. The procedure was flawless and i have full mobility on my shoulder for the first time in 20 years

Dr. Martin came in professional appearance, direct, able to answer any questions we had , did a thorough assessment and gave us his opinion.

Wonderful surgeon get bedside manner

Had a very nice, informative conference with Dr. Martin. Much appreciated. Thank you.

Great experience! Dr Martin gave me every option available before suggestion surgery. Unlike the first doctor i visited who just went straight to the surgery option. Office is clean, organized and everyone there is friendly and courteous.

Very personable and professional.

He took a nearly impossible case and gave me both my shoulders back! I will be eternally grateful!

Dr. Martin is a fantastic surgeon. He explains the process thoroughly and gets the anticipated results. He is my go to Ortho doctor.

Not patient friendly. Lacks empathy.

Very clear

Very professional , explained diagnosis so I could understand. Friendly.

Very professional

Clear and concise medical advice...but LONG wait!

Dr. Martin is incredible! And so is the staff! Thank you!

very good dr . professional and well knowledgeable. Staff is straight and forward.

Staff is outstanding. However I waited 1 1/2 hours to see dr. Visit less than 5 minutes.

Very informative about my condition and treatment plan.

Superb person. Explains issues very well. Great surgeon.

He listened to my complaint and was personable, knowledgeable and clear in his explanations. He didn't beat around the bush but got right to the problem with recommendations for me. I appreciated his sports background and his not telling me to stop running, biking, etc. He sincerely appreciated my desire to continue this form of activity.

He is in and out so fast. Doesn’t take his time to answer any questions.

Long wait time

Best ortho doctor in AZ

Thanks for your unconditional care of my shoulder

Immediately could care less about once decided not to do surgery on my shoulder.

Very professional at each level.

great from the start to finish

47 year old man with torn rotator cuff (3 of the 4 muscles) also required a biceps tenodesis. Dr. Martín set me at ease when he informed me at the initial consultation that he has literally performed this procedure around 1000+ times before me…. He and his PA Elizabeth walked me through the surgery then step by step through recovery… Surgery went well, I was completely off all pain meds (not even regular Tylenol 7 days Post surgery). He is an athlete himself and understands how to get someone back to their potential…even if they’re a little past their “prime”. He recommended physical therapy with Dr. Graham Gould-who doubled down on Dr. Martin’s great bedside manner and good advice. Today I am 9mos post surgery and I don’t even think about the surgery. I’m back full ROM and have recovered almost all my strength with full strength recovery expected around 12-18 mos post surgery.

Always professional and very good at his job.

Direct, informative and knowledgeable.

Appreciate his knowledge, expertise and professionalism. He is thoughtful and thorough. I appreciate his honesty when hard decisions needed to be made. Dr. Martin is a gift to his profession.

He is so nice and caring! I will recommend him in the future. I also would like to recommend Kaitlyn Spousta, omg she is wonderful! I typically don't like to see PA's but I would definately see her again. I believe she is a PA. I think you have some really wonderful people working for you.

Very Please with Dr Martin's approach. First doc that didn't want to cut on me right away. Now, if he could just be on time!!! 2 appointments and not seen before waiting at least 45 minutes beyond scheduled appoint ment time

He seemed emphatic, doesn't matter what you say they all have the same answer lose weight two round of cortisone the gel then replacement, no PT recommended, no anti inflammatory prescription.

Seemed like he was in a rush.

Direct, honest and thorough!

Families been seeing Dr Martin for well over 10 years! Doesn’t get any better!

open and honest about options, willing to listen and answer questions

Dr. Martin is awesome!!

Thank you!!!!

Thank you for your patience and explanations. Probably should have done another injection in my shoulder.

He knows his stuff! I'd highly recommend Dr Martin!

They were an hour and a half behind schedule. When I finally did get to see the doctor he kinda treated me like it was my fault for their lateness. I did not get a sense of any compassion about my issue

Saw him today, very thorough and he made me feel comfortable making my decision

Excellent Doctor always takes time to explain things to you

Extremely professional, ethical and explained all options and was relaxed in answering questions. I left his office knowing I had found the best surgeon for me.

Dr. Martin was friendly and professional. The exam was thorough, we walked out with a plan for healing and the tools to make the plan happen. Excellent.

Professional and informative. I’ll be back if need be.

Very happy with my new shoulder.

Impressive to say the least. the whole staff. excellent in customer service from start to finish.

Excellent

He seem very knowledgeable, he knew what has to be done with my situation

Dr. Martin quickly identified the problem, x-rays on the premises & started treatment, all in one visit.

U help me by letting me know what to do to help my self about strength fri

Answered my questions. Did surgery and did a good job. Answered my questions at follow-up.

Answered my questions.

I was very happy with Dr. Martin replacing my left shoulder. Everything feels great. This has improved my quality of life so much. Thank you!

Dr. Martin explained what was going on and what we could do, for the pain.

Very honest and insightful

Great doctor very knowledgeable wonderful to work with his staff is amazing too

Dr. Martin is a superb surgeon. Because of his expertise and diligence, I have regained almost full use of my shattered right arm. I am immensely grateful!

Your appointment is at 8:00am don’t see the dr. 45 minutes later.

Best Surgeon ever!

He is an awesome Doctor! Very good at what he does!

He only cared that I'm overweight and not the fact that I have a tear. He wouldn't let me talk and I'm going to get a second opinion. He made me cry

Very professional and to the point without being condescending. Came up with a diagnosis and treatment plan in one visit. It’s been less than a day since my visit and my shoulders feel 100% better. The office staff was great too!

Dr. Martin was very efficient, a bit more eye contact at the beginning of the exam would be nice.

His medical assistant is awesome! 5 stars

I was never asked to describe my pain, concerns, or what activities aggravate it. During the exam, he insisted I do things that would cause a lot of pain even though it was already painful just getting into the position without resistance. Unprofessional dialog with staff regarding patients (not present) by name when chatting with the staff outside of the exam rooms. Prescribed a medication but never discussed it with me - what it was for etc. I just got a text informing me to review my prescription.

Seamed very rushed and uninterested

A very competent doctor a kind attitude

Appointment was on time. Dr. Martin was able to answer my questions.

He's straight to the point, which I appreciate. We didn't feel rushed with him and he did a good job explaining the diagnosis and treatment plan.

He seemed very pleasant and not rushed.

Very thoughtful and professional, well dressed I might add examined everything well and answered NY questions, My very 1st visit and was happy with the outcome. Feel good about the treatment plan! Great doc! I recommend him!

He does not listen or care what you have to say. He was not interested in my situation or pain or why I was concerned about my issue. Could not stop to let me ask him a questions about my shoulder that I needed to ask.

Professional on time. Great staff explains everything I trust him. Knowledgeable doctor. Knows his stuff

Very knowledgeable, and explained everything. He also actually listened to my concerns, and answered all my questions.

He didn’t care why I was there he just wanted me out of his office. The actual time he was with me was less than five minutes. Will not return even though what he did did not help my problem.

Dr Martin replaced my left shoulder. One year later I am pain-free. He is amazing as well as the staff. Highly recommend.

Knowledgeable, friendly, caring

takes time to listen and answers questions

Communication skills with the patience were excellent.

Dr, Martin is fantastic. He is personable and very informative about medical procedures that I may need to improve mobility. I highly recommend him.

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Clear communication and a plan in place. Detailed explanation of the needed procedure and a referral to specific PT for my needs. Can't get any better than this.

Not very personable and acted like we were wasting his time. Asked for a few questions of my daughter as a new patient. We will not be back and I will not recommend this place to friends.

I waited an hour to see the doctor who spent exactly 3 minutes with me. I’m not sure he really tuned into what I was saying.

He was clear and straight to the point. Explained what he was able to see and what it ment to me now and in the future. Exactly the way it should be done.

Heavy sigh before entering, waited a hour in exam room, not wearing scrubs, Dr. Coat and no exam gloves, made me feel like I was keeping him from his dinner date,

Always a great day after visiting with you...thanks for all the help and good advice.

Trust him.

Doctor MArtin presents a very realistic position on what can be done and he takes the time to fully explain the options. Excellent surgeon and excellent Doctor.

Very informative, listens very well and answered all of our questions. Staff was polite and friendly.

Fantastic doctor

He did great work, set proper expectations before and after surgery.

I had been in pain for a whole month and then I had a referral to Sheldon Martin. He figured out the problem was early onset of arthritis and gave me a cortisone shot. I woke up this morning feeling so much better.Thank You Doctor Martin Your Amazing.

I am very pleased with Dr. Martin replacing my left shoulder. It has been 5 weeks since surgery, no pain. Feels great. Thank You Dr. Martin.

Dr. Martin knows his stuff! He also is supportive and positive which is helpful when one is looking at surgeries. I would certainly recommend him and OrthoArizona to anyone.

He was professional and quick. The wait was a bit long.

Listened very well and explained well

First appointment with Dr. seems very knowledgeable and listened to my concerns

StrIght fiward and to the point.

Dr. Martin has been nothing but phenomenal. I have all the confidence in him and his opinion. I would highly recommend him.

Horrible patient care. Super fast with the visit. Super rushed. Quick to diagnose and wasn’t patient to slowly explain what was going on. Was wanting to ask questions and he was waking out the door. His staff made excuses that he is very direct.

was 30 min late and office had only been open for an hour. visit felt rushed and I did not feel like there was time for questions. Did not even discuss the medication that was prescribed. found out when it was filled from pharmacy.

seems like a great guy

My first visit Dr was great!! I feel very good about what he had to say??

Quick and professional

I gave a 3 rating because I was taken in the back and had to wait 35 mins because I saw Dr. Martin. And then he come in the room for 5 mins and be through with you. Had X-rays done in office and he didn’t say anything about them at all. Just order MRI.

Ambivalent and unengaged; did not appear to read my chart to understand my situation. Diagnosis not congruent with recent tests. Unresponsive to questions sent through portal. Awful experience... going to another doctor.

Fantastic doctor, He has done awesome things for me.

Thoughtful and proactive.

Was knowledgeable- told it how it is! I like doctors like that. Honest

Never saw him, only PA!!!!

Dr. Martin is fair and a good listener providing trustworthy information regarding my surgery fears and answering my questions.

Very confident without being cocky. Explained everything thoroughly and made sure I was happy that he answered all questions.

Straight forward and clear communication. Personable and confident style.

Outstanding. I was able to walk up my stairs today.

Dr. Martin is the best, listens to your problems and recommends the best procedure fir you!

Thank you

Clearly explained the diagnosis and treatment options.

After waiting in the exam room over 1 hr, I felt he could have spent his expert advice to help me find another solution to my problem. After declining the surgery, I felt the discussion had ended on his part.

Professional and likable

1 Star is too many. Dr. Martin is by FAR the WORST physician I've ever encountered. He was dismissive of my pain, spent zero time assessing my injury, was openly misogynistic as he spoke to my husband far more than me, the patient. I could tell he was not interested and made me feel like he thought I was faking or making up my pain. I got no sympathy or care and was issued a very standard 'antiinflammatory go to PT' and I don't even know what that was for. I've dealt with other providers at this practice and they've been fantastic. Dr. Martin was just simply a jerk.

Very professional and helpful. VERY busy, so expect a short wait. Positive experience with all of the staff. Highly recommended.

Very honest about what can be done and what can’t be done. I appreciate it, and the fact that he still remember me after 3 1/2 years.

Spent 90 seconds talking with me about my issue. After I waited an hour to see him. I will not be returning to see him again. I’ll find a more knowledgeable and professional doctor elsewhere

Appointment was quick and I felt like we didn’t really review anything. I’m still in a lot of pain and don’t feel like I got any resolution. Also, he didn’t introduce himself or the two people with him…I guess they were interns? HonestIy he came across kind of rude and like he was ready to leave for the day. I am going to cancel my appointments. Won’t be coming back.

I had a terrible experience with Shelden Martin, it took me almost 2 hours to get in and out of there and he couldn't be bothered to spend 5 minutes with me. He cut me off when I tried to speak, he spoke down to me, and then while I was asking him questions he already started walking out the door and left mid-sentence. I had x-rays and he didn't go over those with me at all. I will never come back here and will be sure to share this review on the site, google and feedback on Shelden Martin. His bedside manner is a joke and someone in pain deserves his time. Courtney Miles

Dr. Martin and his PT staff are incredible. I had my left shoulder replaced twenty years ago. The surgery and the rehab were far above any surgery and recovery I’ve ever had. I was referred by a friend who had the same excellent results.

I saw him this morning for my knee pain for the second time and for my shoulder for the first time. I was disappointed that he told me "you do not need surgery, so I can't help you." I knew I do not need surgery and I did not want surgery anyway. I was there that he treats my pain and he takes care of my knee and shoulder issues. It was waste of time. In addition his office staff are very unorganized and rude. They messed up my appointment and they send my med to a wrong pharmacy. Their customer service is awful.

Best Orthopod that I Have ever met. And I am a physician.

Haven't had any experience with him yet

Very informative

I have had nothing but exemplary care from Dr. Martin. I would highly recommend him.

Dr Martin Was very detailed and to the point . I would recommend him and use him when I am ready for my surgery !

Seemed pretty thorough and very professional.

No nonsense and to the point

Very detailed with information allowing me to make decisions. Does not seem rushed at all, spends quality time with the patient which is fantastic.

Sets realistic expectations and doesn’t perform unnecessary procedures

Actually took the time to evaluate, and more importantly, educate me on my knee issue. I will look past the Arizona Cardinals affiliation. Go Bills!

Excellent physician, very knowledgeable and takes time to answer all my questions. This will be my second shoulder replacement. I highly recommend Dr. Martin.

Very concerned about my problem.Real nice Doctor..I would recommend him to anybody that needed his help.Thank you.

I felt Dr. Martin was knowledgeable in his field of orthopedic surgery he explained my options and gave me great insight to my injury I was very comfortable meeting with him .

I am also a physician, and I have high expectations. I have been very impressed by Dr. Martin. Shoulder replacement has good very well.

Very friendly, knowledgeable, and overall a great doctor.

Felt he was quite reassuring when my diagnosis was not so scary. It was a busy day and the wait was longer than expected. I

First appointment and an MRI is required still, but initial impression was excellent.

I wanted to have a better understanding of what specifically was going on. That being said my expectations would be consistent with the amount of time spent. The nature of a good surgeon.

I had to wait for 1 hour and 15 minutes to see Dr Martin without anyone coming in to say he was running late or had an emergency. Than when I did see him I received maybe 10 minutes of his time. He as not very n friendly and at times curt with me and what I was saying. He mostly was saying since I am 71 to expect aches and pains duh. I was in for a torn rotator cuff. In did get a cortisone shot and referred to physical therapy. I will be seeing some one else in the future.

Addressed my concerns 100%

Dr Martin, and his team are definitely 1st class thanks again Doctor!!

Very knowledgeable and efficient.

Waited for over an hour once taken back to a room.

Took the time to explain things. My knee is improved from the injection. Thank you!

Outstanding doctor great personality

Fantastic service - dr Martin spent a lot of time and answered all questions. Was not rushed out and throughly explained everything. Excellent !!!

I became his patient through emergency circumstances. I will be forever grateful that he made the time to get me in as quickly as he did. He is quick and efficient and very good at what he does.

First Appt. Showed up 20 minutes early for paper work for 4PM Appt, but Dr didn’t see me until 5:10PM. Didn’t even apologize for making me wait.

Very considerate and patient with details in explaining diagnosis as well as prescribed treatment. Don’t know how he could do better. Thank you Dr. Martin.

Amazing doctor, did an awesome job on my shoulder and my recovery. I would recommend him to everyone.

Dr Martin is the only orthopedic surgeon I would for my shoulders! He also takes the time to fully explain the procedure and the recovery process. Very personable.

Good quick explanation of my problem.

Excellent doctor!

Absolutely the best. Very caring and concerned about your progress. Would definitely recommend this dr. Had a total knee replacement done.

Very good very professional

Dr Martin give you the proper information as to your condition . then will give you all your options . straight out no playing around .

Very professional!

Thoughtful and caring. Explained what and why he was doing and what I should do moving forward.

Straight forward, no nonsense approach. I am 6 weeks post op and appears all is well with my shoulder. I am great full and thanks much

Dr. Martin is the best Ortho Dr. In the valley.

Informative,caring, and communicates clearly

Matter of fact gets right to the point, explains well when asked. Good surgeon.

Wonderful to walk with no pain in right knee!!

We adore Dr. Martin. He has

Had my acl reconstructed! Healing great. Great surgeon and staff

Doctor Martin continues to provide excellent care got my wife and I. He is personal, professional and courteous in providing health care to his patients!

GREAT DR

Great job with shoulder injection

Rude, dismissive and didn’t bother to listen

Very efficient operation! Dr Martin is “spot on” with fixing my shoulder and knee issues. Understands sports related (pickleball) repetitive motion injuries. Wouldn’t go anywhere else...

Insisted on physical therapy rather than treating me

Seem to know what he was doing, will find out in a few weeks

Great experience. Very professional.

Excellent surgeon

They didn’t verify my insurance before I came in, and couldn’t when I arrived because they were closed by then. I had to pay full cost and wait until the insurance pays and then get reimbursed. After the doctor left the room, they forgot about me, until they tried to put another person in the room I was in.

Originally had an appt to see a different Dr in the office but appt got canceled and I got rescheduled with Dr Martin. So after waiting several weeks and dealing with a lot of knee pain, I got in to see Dr Martin. $100, 10 min for X-rays, 5 min with Dr, long enough for him to ask a couple questions, bend my knees and tell me he sees nothing on the X-rays, nothing surgical needed and to go get appt for physical therapy. I asked him if the pain might be from my gout, he commented “you have gout”? And I knew that he hadn’t even read my chart. And that was it. No interest in finding out what is causing the knee pain whatsoever. Discarded completely and sent home to hobble around and live with the pain. I am a previous patient of orthoarizona. My husband and son currently are being treated at orthoarizona and we love their Drs. But I would never recommend Dr Martin Tracy Thomas

Appointment time was very rushed for the amount of time I waited past my actual appointment time(I was seen 45mins after my actual appointment time). I wouldn’t have cared as much if someone checked in and let me know he was running behind schedule. Because of this short appointment time not all of my concerns were addressed.

Waiting for over an hour to see him then he took 2 minutes and told me I needed physical therapy.

Certainly the worst doctor / patient experience I have ever had - and I am no youngster! Ha has never been less than 40 minutes late for any of my post-op appointments. Has averaged well under 5 minutes per visit with me, offers nothing unless I pull it out of him with a question or two. When HE is finished, walks out of room without even a "Have a nice day". Don't know -- maybe something about me ticks him off, but it has been a totally uncomfortable experience.

Dr. Martin and his staff are always friendly and efficient. I would highly recommend him.

Very nice,efficient, and listened to our questions.

Love the approach of healing vs. just doing surgery. Whole body process vs. specific joint. Recommend to anyone who wants a solution.

Very knowledgeable and extremely professional. He made time to listen and explained what was happening.

Dr. Martin is very professional about his practice. He explained my knee xray, suggested remedies for the pain, gave me options, gave me his opinion on what to do, gave me a shot and I was on my way. That's straight forward medical practice right there!

Seemed to be in a rush and really didn’t seem to care what was going on. For the amount of money people have to pay to see a specialist, Doctors should take a little more time with their patients and ask them if they have any questions after they are done and not just rush in and out. Maybe saw the doctor a total of 4 minutes but have to pay over $100 for that 4 minutes.

Poor attitude - was not trying to help his patient, just his paperwork or income - not sure which.

Explained everything so I could understand my options. So far after my TKA I am well pleased.

I felt I was rushed.

First time I met Dr. Martin. He is very personal, analytical and to the point. Would definitely recommend him to my friends.

Very informative and detailed

Exceptional service and great expertise. Dr. Martin made my mom, over 70 years old, feel comfortable and cared for. Didn’t have to wait long for the results and to be seen by Dr. Martin. Strongly recommend!

Excellent Orthopedic Doctor! Dr. Martin has been my doctor for years and I will continue to see him.

He is a good doctor, but I waited over an hour and 15 minutes from my appointment time to see him. This is not acceptable.

He gave a detailed explanation of possible surgery outcomes. Someone please ask him to get a better fitting face mask. It kept slipping off his face, exposing his nose and mouth. :-(

Our families been with him for years. He seen all seven members of my family, unfortunately, several surgeries, but he’s the best!

Professional. Straight to point ..answered all my questions ..very comfortable

Compassionate, concise, confident and kind! So grateful for Dr. Martin!

Only spoke with Dr Martin for 5 min, but he was polite, courteous and to-the-point. Explained surgey recovery would be long (1yr) ... didnt sugar coat.

Very professional and informative.

All good

Waited 45 mins for a 3 min appt to be told I’m too fat for help.

Asked me appropriate questions in helping me make my decision to get a long needed orthopedic surgery. We discussed aftercare and pain management. I feel very confident..

Like everything about my experience except I don't like that you moved him clear out to Chandler. I began my contacts with him on 44th street which worked better for me at 81.

Did not disclose x-ray results. Asked if I was ready for knee replacement, I said no but asked his opinion, he said he doesn't make that decision, the patient will know when it's time. Alternatively, he mentioned medication, therapy, gel shot, brace but no specifics or why gel shot instead of cortisone which I'd had several months ago and to get another shot was the main purpose of my visit. He ended visit, I had to ask the PA about the gel shot, she said needs insurance approval which would take 2 weeks. At check out, I was given a PT order without any discussion of a PT plan in the meeting. Next day I get a call from CVS to pick up a RX, have no idea what it is, they say it's Diclofenac prescribed by Dr. Martin. Bottle does not say what it's for, just take twice daily as needed plus no aspirin allowed (I'm on full aspirin daily for blood thining). Also, at visit I was never asked to update my meds.

He was polite, nice and listened to me. I received answers to my question.

Great Dr! Blessed to have him look after my sons shoulder.

Great visit for me. Dr. Martin is very professional, yet sets ones mind at ease. I will trust him to do any necessary operation I might need in the future.

Felt a little rushed and matter of fact. Might consider a deeper bedside manner. Was overtly confident and presented that way however.

Excellent job of answering all my questions, informing me of the risks, probable outcomes and how long of recovery to expect. I didn't really appreciate just how bad of a break I had in my upper humoral bone until I saw the x-rays after with all the screws and plate to pull it together. Dr Martin did an excellent job with the surgery and I feel like I have a good chance at getting back to 'near normal' again.

Dr. Martin changed my life. I have a whole new outlook now. His prescription for my PT have them going in a different direction and I am now walking and practicing as hard as I can to walk without a limp and concentrate on standing straight and I listen to every word he said it made such an impact on me he’s so wonderful!

Highly recommend!

Very matter of fact and no BS. Gave his opinion and provided his recommendations with a reasonable plan for the future. Wait time was a little long.

I am so grateful for Dr. Martin. I had a pretty bad injury from a mountain bike accident and he has been so professional and helpful along the way! His staff is great and always there to answer any questions.

I was very disappointed since he was highly recommended to me. He was 40 minutes late. my appointment was at 10 he walked in at 10:40 told me I had arthritis and I had two choices and he just said he was going to order me some medicine and some lotion didn’t even explain about either one and Didn’t even ask if I had any questions I was just I don’t know so surprised he was like he was so in such a hurry and I know he wasn’t even in the room for not even five minutes.

Shoulder is good as new!

Very professional and knowledgeable. Would definitely recommend him.

Excellent experience! Extremely knowledgeable and kind. Will definitely tell my friends to come see him!

Completely did not assess my injury and wrote it off as "arthritis" (which was contrary to my PCP's assessment) in order to avoid my worker's comp from paying the injury. Also, very arrogant and snobby.

Good doctor. Very nice person too

Dr. Martin is very thorough and answered all my questions, he provides you with all the information and lets you make the decision on how to proceed. He is very personable and has a great bedside manner. I would recommend him to anyone.

Excellent doctor and above average care

Doctor Martin was professional, conservative in his approach and tells it like it is (love that).

Answered all my questions and explained things well.

Dr Martin always takes time to explain everything in terms I can understand. He is very patient and caring

I'm running out of body parts to fix. Dr. Martin is probably shaking his head every time he sees my name on his sked.

I had a great appointment. Very informative.

We are requested to be there 15 min. Early; I was, and ended up waiting 1 hour before seeing the Dr. This is ridiculous. My time is worth something too. PLEASE do something about this ..it has happened too many times in the past scheduled appointments

Dr Martin is very positive and professional .

Just the best.

I was seen 75 minutes after my scheduled appointment.

Dr. Martin was personable and kind. I would have appreciated MUCH MORE information & explanation of my diagnosis and his plan going forward. I didn't mind waiting 30 minutes to see him. Everyone is allowed an off day. It just felt rushed. Every member of the staff was OUTSTANDING from front desk to Casey in x- ray & Lilia the Nurse!!

Great surgeon. Really looks after his patients.

Made an appt. They said Friday 10:30am. Then they called me to get me in on wed. 3:30lm. O I went. Waited 1.5 hrs. They come into tell me doc can't see me until Friday. 1, I live 45 min. Away.2, I have a broom arm so difficult to drive and 3, I'm in a great deal of pain.

Flawless shoulder reacement with minimal pain.

I would have liked a little more information about the injection i was given.

Doctor was very nice and professional but He was in and out of the exam room so fast I barely had time to ask any questions

Everything is good

He is always late.

He was friendly and professional. Explained my options to me very carefully then he set everything into motion to do what he can to help me. I look very forward to working with him.

Appreciate the time he took to explain to me what my situation is, and what my options are.

Great surgery

The doctor and his team are great. I went to another Ortho provider located closer to me, but came back to Dr. Martin for the superior service.

I have the highest regard for Dr Martin. I feel his knee replacement techniques enabled me to have a speedy recovery.

I have had two shoulder surgeries performed by Dr Martin. As a Surgeon there is none better. Dr Martin also takes the time to listen to your concerns.

I had partial knee replacement surgery a yr ago and I couldn't of ask for better results. 6 months after surgery with a lot of self driven training (Biking, Elliptical, stretching 3-4 days a week) I was up to running 5 miles. Knee feels great, I will say at times it feels different but never any pain or discomfort you kind of just know it's not what mother nature gave you. As far as mobility and flexibility I have no issues. Absolutely NO pain but one thing everyone needs to remember physical therapy can't stop after your 6-8 of rehab that insurance companies provide. I consider Dr. Martin a very talented surgeon with excellent patient communication skills and his support staff have always been very professional. I highly recommend Dr. Martin and Ortho AZ. I'm 62 yrs old and have always been athletic and am so grateful to be back in the game. My current plan is to do a sprint triathlon next yr.

Dr. Martin is very professional and listens to your needs. He'll share his thoughts and recommendations but will give you the opportunity to chose what treatments can be done.

I could not have imagined a better outcome from Total Shoulder Replacement surgery.

Dr. Martin was referred to me by my therapist and I was so happy to get an appointment with him in less than a week. Thank you, Dr. Martin for your help.

The office came highly recommended .... I was a new patient and I was able to get in quickly and considering my excruciating pain was grateful .... super helpful front office staff with regards to scheduling, paperwork etc. The appointment started on time Doctor explained diagnosis, what to expect in terms of rehab time, conservative plan of care to be followed, i was given multiple opportunities to ask questions didn't feel rushed in the least. I went home feeling highy involved in my care. Would HIGHLY recommend!

Dr Martin repairs my very badly torn medial meniscus. He was very straight forward and gave me the best service of any doctor I’ve been to. He gave me a plan of attack to have a full recovery and as of now 6 months post op I can run and sprint like nothing happened. Highly recommended Dr. Martin to anyone that needs a knee fixed

You did a really good job explaining what was going on.

Doctor Martin is a great doctor. Had a way of explaining my surgery that made men understand what was going to happen and not fear it as much. Very confident and experienced. Wouldn’t have wanted anybody else to have done my surgery

Excellent physician and surgeon

Very prompt! My ride was impressed!

Very efficient and timely

Surgeon is skilled but it was a 1.5 hour wait to see him. Not good.

Dr. Martin was very professional and kind. However, I was a little put off when he made vague recommendations.

Dr. Martin is very likeable and knows his business. I have been with him for 6 years thru a broken humeroius and wobbly knees.. I have a lot of confidence in his care.

Verr

Dr. Martin always explains everything in language I can understand. I appreciate his kindness

Truly a pleasure to meet Dr. Martin. Mentioned the problem with my knees and he got right to options. Everyone is awesome!

I presented what I believe to be quite a challenge to doctors. I have complete confidence in Dr. Martin. Against all odds, his skill and knowledge have given me what I would consider a fully functional shoulder.

Great Dr

Punctual. No nonsense. Got right to the point of the problem. Love that he supports physical therapy.

See my written comment left with Dr. Martin 8/15/20. My massage therapist thinks Dr Martin is an amazing surgeon as his shoulder work on me has resolved issues w/ my back that therapist could only ease, not remove.

Did a great job and worked my surgery schedule urgently due to need.

Dr. Martin is knowledgeable and compassionate. He thoroughly engages with his patients and works with them towards a desirable outcome. I recommend him without hesitation.

Have had Dr Martin since 2016. Listens to my questions and I get a direct answer.

The best doctor i ever had!

Excellent Doctor

Caring and interested in your problem!

Not interested in discussing what x-rays did or did not show or why I should go forward with the treatment plan with no explanation or expectations.

Engaging, expert communicator. It was a pleasure being his patient (no more visits with him or PT needed for now, yippee!)

Great service very informative

He is excellent. Always on time yet takes time to listen and answer questions. I trust his professionalism.

The Best! Thank you for your care and explanation of my knee issues.

I love this office. Everyone is always friendly and attentive. They listen to your concerns and ensure that they answer all your questions while you are there.

Dr. Martin was very professional, yet personal toward me today. He looked me in the eye, shook my hand, asked some great questions, and got to the bottom of my health issue. He came well recommended.

I have been searching for an Orthopedic Surgeon in Arizona for awhile now and am very pleased with my first visit with Dr. Martin. The office is pleasant and professional. My appointment was timely and very thorough. I highly recommend Dr. Martin.

Always a professional experience.

After being shown to an exam room - I will wait 30 minutes for a doctor to attend to me. Dr. Martin did not show - I left. I have seen him before, he is probably talented but that is no excuse for poor customer service.

Total pro. Great bedside manner. Knowledgeable and affable. Looking forward to follow ups

Dr. Martin is extremely knowledgeable, kind, and thorough with each examination.

Great dr

thorough, professionl, and explains what we need to do and not to do. Answers all my questions, and makes you feel comfortable. LiliA is great too.

Thank you Dr. Martin. My recovery has been better than expected.

Except for 2 hour appt including wait.

Everyone was nice. They seemed to care and helped to ease my fears and answer my question, with no pressure of time.

Dr. Martin takes his time to explain everything. He is a very kind and caring man

Excellent physician that listens, explains and makes recommendations. His PA is also very good. I’m glad to have Dr Martin and his staff on my side!

Awesome doctor for joint assessment!!!

Personable

This my first appt w/Dr Martin;my first tele med appt (COVID 19). I really just wanted confirmation that I am doing the right things for my injury.I have had injuries in the past so am rather knowledgeable about what I think is the correct rehab. He was very nice and recommended that if I’m not where I want to be in a few weeks I should get back in touch and schedule an in office appointment.The only reason I gave him a 4 and not 5 was because he could not rotate my knee for a diagnosis.

Super helpful and knowledgeable!

Virtual office visit not appropriate as I was looking for a surgical scheduling visit and there was poor audio transmission. Ended up rescheduling an office visit in 2 weeks. Total waste of Dr and patient’s time

Dr. Martin got me evaluated and into surgery very quickly. At each appointment he takes the time to listen and thoroughly answer my questions.

awesome call thanks a bunch

Great physician, superb surgeon, nice person. Excellent.

Great Dr

Dr. Martin is awesome!

Dr. Martin is the best! Surgery and follow-up was perfection !

Caring, listens and explains what he has diagnosed.

Sent me home with aspirin went to a different doctor needed full knee replacement Dr Martin is incompetent at his job

God is certainly looking after me by leading me to this outstanding surgeon! I can only say the most sincere thank you to him and his whole staff!

Quick, direct and prescriptive. Will recommend to friends, whilst avoiding future trauma to self (heh)

Highly recommend Dr. Martin. He knows his stuff and was able to fix my shoulder when I was turned down by two other Ortho Surgeons.

Dr. Martin did a good job with our daughters shoulder surgery but the after care has been awful. Follow up appts run anywhere from 30-60 minutes late and we haven’t seen Dr. Martin at all since the surgery 4 months ago. He always sends his assistant to meet with us. The assistant cleared our daughter to return to sport last week and suddenly Dr. Martin came to our final appt today and said she needs at least 3 more months before she can play. I don’t know where he has been all this time?!?

Dr Martin was very professional and friendly as was his staff. I will up my rating to 5 if his diagnosis is correct and the treatment is effective. Only time will tell in my particular case.

Fastest doctor visit. shouldn't of taken an x-ray for tear in my shoulder. Glad Mayo Clinic is doing a 100 million times better than Shelden. I'm disgusted. Longest wait period too.

One of the Best Doctors I have used for communication and honesty.

Great listener, wonderful disposition and fully educated me. Excellent care and service.

my visit was awful with dr. martin and his assistant. it lasted approximately less than 1 min with dr m and maybe 5 min with his assistant. i was not given any info about my condition and how it possibly happened. just told this is what i had to do. not given names of meds. had to ask about them and the side effects. he did not like that i did not want the cortisone injection. he was not informative at all. the visit was a waste of my time. i will seek another doctor for another opinion.

I waited for over 1 hour

Seemed very unfriendly and not to interested.

Dr Martin was very nice and knows how to diag6and treat your symptoms.

Not the best bedside manner I was expecting to be honest.

my first visit was to request new knee braces for the ones that are 10 years old. Only the PA came in checked the knees, asked a couple of questions and said that the doctor would be in to see me Well, I must not have been important enough for he NEVER came in. So I could not begin a conversation on what's been happening, ask if the old PT exercise for the knees are still good or should I try something new to keep them going to avoid surgery at a later date and to set the stage for future visits

He and his staff is the best !!!

So quick and courteous. Answers questions on the spot. Would recommend Dr. Martin.

Only our first meeting, but so far, so good.

Very sure his opinion was correct without regard to previous tests or treatments. Asked to repeat all previous treatments all over again.

Very professional , good bed side manner and straight to the point. Explained and answered all questions asked and did a job.

Long wait for appointment, which was rushed to make up for delays. Little conversation by doctor, didn’t feel much discussion provided, he just did textbook recommendations

Great doctor

My only complaint is during my last visit I was first seen by his assistant. I chose this practice because of Martian’s expertise. I do not want to be seen by his assistant

So thankful for his surgical abilities!

The miscommunication between staff members from there call center to the office not only cost me time but money and over 3 months to be put off each time

Good visit very easy to speak with, good Q&A did not feel any pressure to get out of the exam room.

Just got home from appointment. I thought Dr. Martin was thorough. Too early to know if injection will work.

Literally the worst bedside manner ever. He may be smart, I don't know because he only spent 2 minutes with me. He is not nice whatsoever and not at all helpful.

Only seemed to care about the results and not the patient themselves.

timing abit off

Knowledgeable, friendly, approachable. His assistant, Matt, is also top notch.

Thorough, explains in understandable terms.

Didn't listen to my concerns nor did he order any kind of imaging when I had a recent NEW injury. Seemed like he just wanted to get in and out rather than talking to me he talked at me. Threw a bunch of medical terms I wasn't familiar with around then didn't bother to explain or pause so I could ask what they meant.

He seems like a confident doctor to me. All he did to me was give me a shot so I cant really rate him on that.

Was pleased with Dr. Martin’s examination, opinión and recommendations.

Great care and service. Thank you!

Way late. He was surprisingly vague in his findings and explanations. He repeatedly use the term "guessing" not relying or deferring to data available or yet to be found. He seemed quite curious as why I was there, after filing multiple query forms, X-Ray visit from his staff and PA

He is a doctor I really appreciate and trust

Thorough and knowledgeable. Also knows his fellow colleagues in the same industry.

Dr was great medically but I was required to arrive 30 mins prior to my appointment only to wait another hour and a half to see the Dr.

Hes awsome

Great Sports doctor

The best in the valley.

Answered all questions. Got right to problem. Solved all issues. Dr. Martin was thorough and courteous. He always acted in a professional manner.

He coo

Caring and competent. Takes a conservative and common sense approach.

Attentive, knowledgeable and a skilled surgeon! He's replaced both my knees and the results are excellent!

Could use better bedside manner

Highly confident & thoroughly professional. Polite and personable giving diagnosis with efficient explanation of X-rays and treatment steps. VERY HAPPY patient.

Dr Martin was able to repair my shoulder which was in very rough shape. @ other surgeons who repaired my knees and shoulder recommended him do to severity.

Dr. Martin is really terrific as a surgeon and also pre and post op. He is a pleasure to have as a Dr.and a great asset for the company.

Great doctor. Was a little behind with appointment time but that was because he spent a good about of time with me.

Seemed to be working a little to fast didnt want to really listen to what i had to say.

Dr Martin reviewed my information and films and quickly developed a plan for me.

Dr. Martin took time to explain all the possibilities of doing a reverse shoulder replacement

Grateful for Dr. Martin's thoughtful demeanor and expertise. Actually makes me look forward to my next surgery.

Visit felt extremely rushed, and Dr Martin went from recommending PT for what he described as minor injury to talking about surgery. Woah! Find a provider who will take some time to listen to you and then present reasonable options.

Enjoyed meeting him. I hope the rating showed as "EXCELLENT" as I may have clicked the wrong button. Also am glad on his recommendations on what I can do going forward. All-in-good first-time meeting.

Would have liked more conversation about my condition and what’s going on with my body. Seemed rushed and not as concerned with my understanding of the current issue and expectations moving forward. He and his assistant came off as confident but not as caring.

Very professional, thorough and approachable. Great bedside manner. I was seen on time. I would highly recommend!

Excellent Doctor and staff. Highly recommend, can’t wait till I need the other shoulder done.

He was not too late, about 10 minutes, but when he came in he gave us vital information and answered all questions. Calmed all my nerves!

Friendly, professional and takes time to explain things to you. Great Doctor!

Was able to clearly and carefully review my shoulder issue and provide a path for gradual steps to make improvements before rushing to a surgery option

No nonsense solid Dr. kept it very brief during appointments. Would have liked more Face to face time with him, but it was good Care overall.

Always exceptional

As always!

Seemed very rushed and treated me as inconsequential, did not introduce the 3 people shadowing him, talked over me, did not answer a direct question, told me what my symptoms were according to his diagnosis and did not listen to what I was saying.

Dr. Martin displays terrific confidence and courtesy during his pre-surgery consults and post-surgery care.

Very nice Doctor. Pleasent visit.

Sometimes but not often, he comes across with no bedside manner. But over the year, we found he is a very nice person and caring

Thorough explanations of options.

Dr Martin is an excellent doctor, very confident, very trustworthy, trust me I know the difference… I’ve met many doctors, great man, he will take your phone calls any will not rush you off the phone. And he is a person any cares about people

The best doctor ever. The surgery he performed on my shoulder was perfect!!

Quick and precise service. Were able to diagnose quickly and provide optimal solutions.

I am still upset with my experience with Dr. Martin. He was pushing for my son to have unnecessary surgery. He was arrogant and dismissive. He never really listened to us. Parents please get a 2nd opinion before you agree to anything.

The wait was almost an hour.

Excellent visit. Office staff was great. Dr Martin and his PA spent time listening to my history and my concerns. We spent time discussing treatment options and I did not feel rushed or ignored. I highly recommend this provider.

Friendly and knowledgeable.

Shelden, thanks for your assessment and I appreciate the plan to move forward.

He is extremely professional and knowledgeable about knees. My is feeling better already.

To get a 10 wait time toolong

I tried to talk to him but felt he was in such a hurry to get on to his next patient

This was my first visit, waiting for results. He was professional. I did have to wait a long time to see my and his PA.

It’s completely unacceptable to make a patient wait for 1 hr. I understand it’s hard to predict, call patients to let them know the doctor is running behind and come in 30-45 minutes later. Otherwise I think Dr. Martin is a competent doctor.

Very calming in response to my questions.

Very professional, courteous and knowledgeable

Haven’t spent enough time with him to say he is very good.

Excellent! Great bedside manner! My son saw Dr. Martin for a sports related injury. Dr Martin was very clear on the plan of action.

excellent

Dr. Martin was very present. He spent a great deal time with me and took time to answer all my questions and concerns.

Very glad I found him, his staff is very professional and I felt right at home.

Very professional

Dr. Martin, during my initial consultation/exam, met my expectation as a knowledgeable professional in his field. However, he did seem like he was in a bit of a hurry. My next visit should provide me a better picture of Dr. Martin in general.

Dr. Martin was kind. He gave me a quick assessment and treatment plan. I felt that he was in a bit of a hurry, and didn't take the time to get to know me. I think that is lost in the medical profession.

Best physician in Phoenix

Very impressed with the care.

Very professional and personable.

Appointment went good Now waiting for a date to get surgery done. He was very informative about what would be done

Excellent office manners! After viewing x-rays and MRI when right to the point of the problem. Explained the problem and possible remedies.

great character and good guy

Dr. Martin was very professionally cordial and thorough in his explanation of his analysis and recommendations. He provided treatment options and explained the pros and cons of each, ultimately leaving the decision to me, which I greatly appreciate

Nearly 1 hour wait

Incredibly informative, patient, receptive, and pleasant. He spent a lot of time discussing the uniquities of my case and never lost p patience.

Great job explaining and taking the time to help me understand.

Excellant facility, professional sraff. I received quality care in a timely fashion.

Flawless surgery and professional consultation. Very friendly and has a sense of humor. Will come back if I broke my bones again.

Fantastic doc who is helping me heal from an awful injury. Very professional and amazing surgeon

Dr. Martin fully understood my situation, was kind and answered all my questions. This was my first time with him and his staff and it was all timely and professional.

I'm seeing Dr. Martin for my knee and elbow. He's always very thorough. Explains findings, describes recommendations and suggests plan forward. Very satisfied with my experiences and high level of care. Thank you for asking my opinion.

Great doctor

4.5 I had 2 knee replacements by Dr. Martin. I hesitated to return to him for second knee due to his abruptness. However I was reassured that he is an excellent surgeon despite his bedside manners. I am very satisfied that I had him do the 2nd.

He replaced my shoulder 3 yrs. ago and I have very good range of motion. He's a great doc & I highly recommend him.

I waited in the examination room for an hour. He came in, asked how the should was. I said better. He said come back in 4 to 6 weeks for another follow up. He left. The first appointment was fine but this one was unnecessary as far as I am concerned.

Great surgeon, plus he's a nice guy. He listens & doesn't make you feel like "Next" . Highly suggest him.

I have had two surgeries with this Dr. he is straight to the point, no messing, with small talk, very professional in all ways, I highly recommend him every time!

Friendly and professional

Dr. Martin is the best! He is very concise in his diagnosing and explanations .

I don't know him well, yet.

answered all my questions very thoroughly

I had a reverse shoulder replacement in January 2019. My visit today July 1, 2019 gave me a clean bill of health, so to speak. Basically back to normal with some minor limitations which were to be expected. PT played a big part in my rapid recovery.