Robert Heck, M.D.

Dr Heck was patient and was very understanding explaining everything zo asked about my treatment. He’s very professional

Very happy with surgery and after. Very knowledgeable to our questions.

His kindness is so reassuring. I’m completely comfortable in his care.

Dr Heck was very thorough and very honest and explained risks associated with surgery. I feel very confident in him. He was very professional and kind. Will refer to family and friends.

Doctor Heck is and Amazing Doctor he did tell me on my first time meeting him he would do the easy part which would be the TKR and I myself had the hard part keeping up with physical therapy and it’s been Amazing and his staff is so great to me and Ms Diamond is so Nice

Very informative and patient.!

2 weeks out from Total Knee Revision and MPFL Tear Repair. I feel confident in Dr Heck and his expertise is already showing in my recovery.

Very personable and happy with surgery that he performed.

This visit was very efficient and I feel that Dr. Heck performed all necessary tests to progress my diagnosis and treatment.

Dr. Heck took care of my health very well today and will like to keep Dr. Heck as my doctor

The entire Campbell Clinic experience was excellent. Dr Heck is a great guy . Very informative about my best treatment plan. They are a very well organized team

Thank you Dr. Heck for your considerate and matter of fact approach to care.

First time meeting Dr. Heck. My first impression is hes very nice, attentive, and professional in his profession.

Great physician!

So thorough and honest

Excellent doctor. Great bedside manner.

I am so excited to say that I am very much happy with Dr Heck from the time that I met him 4 years ago, He's a wonderful Dr/Surgeon.

Nice visit. All went well

Nice and offers sound advice.

Always a pleasure to see Dr Heck. He is great, and always helps me. I trust him and know that he has my best interest at heart.

He took the time to explain about knee surgery.

Great explanation and he listened to all I had to say.

Very personable. 1

Things went well after some confusion this morning. Good MIR and incision has healed well!

Dr. Heck is good he seems concerned

I love Dr. Heck he is very professional and he doesn’t sugar coat it. He gives me truthful communication.

terrific visit helpful and thoroughly enjoyed the visit

He's fantastic!! Listens!!

Dr Heck is a great listener and truly cares about you and your needs. He is top in his field and it shows in his practice and care for us. I highly recommend him.

Very helpful

Very nice Doctor

Very professional and informative.

Everyone was so nice. He explained everything very well

Dr Heck is the best orthopedic doctor/surgeon there is!! He’s a great person as well!! Trudy Lively

A very nice doctor.

Very professional. Felt he was thorough and listened to me.

Patient

Very helpful and friendly

Good people skills, compassionate and an excellent physician.

He professional and to the point.

Dr. Heck is amazing, wonderful spirit and a great Provider!

Dr. Heck is very compassionate and kind.

Dr Heck and entire staff are very friendly and willing to answer all questions

Thanks

He knows how to stop the pain and explain every thing to you he doesn't beat around the bush he is straight forward about his patience l thank God for Him

Had 1st appt with Dr Heck. Satisfied thus far.

Everything was great. He gets good advice with compassion always shakes hands when he comes in the door makes you feel welcome.

I have seen him twice with no answers to my problem. He canceled my appointment three different times and I had to reschedule.

Dr Heck communicates well with patients and answers all question .

Always top notch professional & staff is pleasant.

I have been a patient of Dr. Heck since my ortho oncology surgery 15 years ago. He is an excellent physician and so caring too. Thanks for everything!

He was very friendly and encouraging during my appointment.

Very good doctor

Fabulous. Takes time to listen and answer questions.

Dr. Heck literally changed my life. 6 years ago I was in a wheelchair, but today I am active, energetic, and healthy!

Great job

Great bedside manner.

I really wish I had known Doctor Heck a little bit earlier I had my TKR May 29th and my surgery was just Amazing not saying I didn’t have any rough days and Nights but through it all I’m grateful I found Doctor Heck he’s Amazing to Lil old me

Amazing, caring, knowledgeable and personable. Thank you!!!

He explained my situation to my satisfaction. I am very impressed with him.

N/A

No complaints at all !

Dr Hick and his assistant seem to be attentive to me.

He is the absolute best!

Dr Heck is always so kind and gentle. I have great confidence that he will make wise decisions for my welfare.

Good Doctor

Just purrrrific doctor

Great Doctor 💫

Good

Very professional...

Great so far!

Thanks Dr. Heck. Thanks Jake.

I don’t need to hear a lot of technical information that I don’t understand. Dr Heck is always is to the point about my condition and has never failed to have a solution. He is very professional and to the point with my care options. I completely trust him because of his knowledge and empathy toward me.

Very informative and honest about pros and cons of various possible scenarios. Also has call into my breast cancer oncologist to discuss options with him. I feel he w we ill advise best scenario and appreciate his consultation with my other doctors to come to the best consensus.

Na

Dr. Heck is very through. He explained everything concerning the process of hip replacement. I really like Dr. Heck.

Dr Heck presented me with two options but iw taking the time to get a colleagues opinion before rushing into the more costly and painful option.

Great doctor

Always pleasant and professional. Helped solve my problem of knee pain.

Dr. HECK told the whole truth about my condition. He also offered a solution. The nurse whom prepared everything was so professional. Thanks God for Campbell's Clinic

Personable & friendly. Informative & took time with me, Didn’t make me feel like a number & hurry me out of the exam room. I will definitely see him again as needed.

Dr. Heck was awesome!! I would recommend him to anyone. Very personable and professional.

He did a great job with my total hip replacement. I recommend him

Dr Heck’s the best

Exceptional care!! would highly recommend!!!

Excellent care

Amazing! Great bedside manner, answered all questions and concerns. The best!

He and his student was so nice and gentle even though it hurt I knew they had good intentions to see what my problem was

Very professional..compassionate and informative!! So glad I went today!@

Love him, always welcoming, great personality

I just love my doctor no complaints here 💯💯💯

He is absolutely fantastic.

Best surgeon in the area helped me walk agsin

Dr Heck and his staff are very courteous and friendly.

He is ThE BEST!!

Very professional and explained my condition to where I understood. Dr. Heck is very patient as well. Didn’t seem like I was rushed.

Dr. Heck and staff were very professional.

Very friendly and very professional

Best and most compassionate doctor I know

I really appreciate Campbell clinics help today everybody was very sweet professional and made me feel comfortable thank you

He is so good with his patience. He is so understanding and he let you know what is taking place. He is the best there is Dr. Heck

Very thorough and caring! Takes time to go through your questions!

Very concern and caring gives you updated info😊

Very pleasant and explains the situation fully and in a way that you understands .

Dr. Heck is very nice, respectful and he's easy to speak to.

OUTSTANDING1

I love Dr Heck’s bedside manner. He’s funny and always professional!!

Great doctor

Personable; explains medical condition well

Professional, caring doctor, listens to his patients needs and provides exceptional care and support.

Professional, caring, compassionate, concerned, committed to the patient.

Dr. Heck is a cut above when it comes to Orthopedic Surgeons. I'm a Physical Therapist with 35 years of experience, and I can highly recommend Dr. Heck and his staff.

Very awesome, professional, knowledgeable, attentive, and compassionate, his staff also was great.

He is great could not ask for any better

Extremely nice and cares about his patient!

I waited 90 minutes and never saw the doctor. They xrayed me at 9:30 am. And i walked out at 11:05 am. Cold room as well.

Always professional. Great personality!!

He answered all the questions I had and was very supportive!

Everyone was professional

I feel confident I am receiving quality care and will be receiving the best outcome possible.

professional, knowledgeable & attentive

I was well informed after my visit and felt confident in the Doctors ability to provide me with the care that I need !

Good/Great Experience.

Doctor Heck is always awesome. He always takes care of me. Thank you Campbell Clinic.

Very Proffesional n Awesome Doctor. His Dr. Np Was Most Awesome Also. Thank You To You Both n Your Entire Clinic.... Beth Statema

So kind of a front desk staff

Everyone was great! Lisa C. Very helpful with new check in process

Great Doctor, professional and courteous.

He’s a great Doctor and I’ve been more than happy with him as my Doctor.

Impressed

Great doctor! Very professional and consistent.

Dr. Heck is the best! He is especially great in what he does. I am only 4 months since my knee replacement and I fell great!

Good evening I'm trying to get my results of my Xray if I can.

Great doctor explained things well

Very understanding and helpful. Dr Heck was great at explaining

Dr. Heck was very courteous and thorough as well as provide advice for continued healing and strength. His staff were quick and efficient

Very good Dr.

Had a 10AM appointment didn't see the doctor until 11:15. Not good

Excellent as usual

He has changed my life. Both hips replaced. Perfect! Zero pain!

Very caring and professional

Excellet Dr Friendly, profesional,great bedside manners. Listens and understands hears what I ssy..

Excellent care. A bit stoic in the beginning but warmed up. Answered all questions and concerns. I now have a plan of action.

He’s always smiling and pleasant and always question if you’re in pain

He is extremely talented - put my legs’, knees, and hips all go back together

Excellent physician

Excellent doctor!

Very caring, kind, and helpful. Explained everything. I felt secure

Dr. Heck is nothing short of just being awesome. Very kind and compassionate and caring. What more can you ask for?

So glad he’s my doc.

Very nice and professional

Very kind and helpful

Excellent x ray tech excellent as well.

Very good dr.

Considerate, good listener and very knowledgeable.

Dr. Heck is the BEST!! He is always caring and attentive. Great staff too!

Great patient relation skills. Inspires confidence at every appointment.

Dr Heck Is kind, interested in my problem and his smile is reassuring!

I cannot add other than he's excellent, I only wish he was in the Germantown location all the time, instead of Union Ave.

Always pleasant and always good and gives great medical advice

Dr. Heck gives excellent care. He genuinely cares for his patients with his excellent bedside manner.

Love Dr.Heck! He spent a lot of time explaining our situation and offered good solutions!

I love love love Dr.Heck

Very knowledgeable

Professional and personable.

Overall great experience! Very friendly and personable interaction.

Dr.Heck is always so kind and courteous. I'm thankful to have him on my team!

Very personable,courteous, Good listener.

The staff was professional and caring especially the xray lady a black woman,she took uptime with me and help me. Dr. Heck, Great, he knows his work.Overall everyone was very professional and about their Business.

Awesome surgeon. Great beside manner.

Visit and discussion were thorough and informative. Orthopedics resident was very well prepared, pleasant and knowledgeable

Super great bedside manners and I definitely appreciated his second opinion. He was wonderful.

Dr Heck and his team give great service Thank you Dr Heck!

Great customer service

He was excellent and I appreciate truth in diagnosis wrt my arthritis and how a knee replacement may be too soon

He is awesome!!!

Very professional, great bedside manner.

Can take care of concerns with a smile

Quiet and efficient. Right down to business which was great yet took time to listen to my issue

I really like Dr Heck he is very good ain’t had my surgery yet have it on the 26 February

Was told I was old and to except the pain because you old.

Tonya in X-Ray is a doll

Excellent and great doctor you know what he's doing

Very professional...

Very happy with appointment with the doctor. Very professional and friendly.

Great visit

Great

Excellent physician

Dr. HECK was JUST Wonderful, Magnificent 👌, Super Knowledgeable!!

Very helpful and took good care of me

Very polite and informative about my health. Great Doctor .

Great Doctor!

Very nice and professional people.

I’m so glad I have Doctor Heck he’s just phenomenal

Dr. Heck is all business. I appreciate that

Great doctor

Awesome experience. Positive, professional and addressed all my questions. Already one of my favorite doctors!

He's been my Dr. for years and the only one I trust when it comes down to it

Great bed side manner.

Very professional and caring person. Great bedside manner

He’s a very good doctor. He listens to you and finds a way to help you.

Greatest bed side manners, professional listening to the concerns of his patients and providing exceptional care to us.

Very knowledgeable and extremely personable

wordsofwisdomwerechalllenging

Very professional and kind.

Friendly, pretty much on time, welcoming atmosphere.

Dr. Heck has great bedside manners.He is very passionate.

We just met Mr Robert. He comforted us with our situation very well and was very professional. We hope to see him again real soon!!

The best doctor I’ve come across in the region!!!! Very knowledgeable, caring, and friendly.

Great experience listens to the patient and definitely is very compassionate and a paartner in the care rendered.

He is excellent

He is a good person and Doctor who care about his patient. That mean alot. I tell every body about Dr. Heck and I tell them he is the best.

Excellent physician! Very knowledgeable and truly caring!

Very considerate and expressed concern regarding my next steps and what I need to be aware of.

He is very good and listens to me as I explain my health problems.

very professional

Very professional and courteous. Listened to my concerns and provided great advice.

Eased my mind

I just had knee replacement surgery one week ago. Dr. Heck has been exceptional throughout this entire process. I would recommend him to anyone who needs orthopedic assistance.

Great doctor. Lousy staff

Great service great doctor

Polite. Introduced himself and shook hands. Explained things clearly.

He is such a polite and thorough physician. It is much appreciated especially when the results may not be what you want to hear.

Very personable and cut to the Chase

Diagnosed, explained, provided treatment and explanations and referrals. Just what I needed!

Wonderful doctor!

Got right to the point.

Wonderful doctor!!!

The

Excellent physician and exemplary communication about all relevant issues.

He took time to give me my options going forward.

It was the first time meeting him. I would give him 6.

Great doctor

He was very understanding of my problems and caring about my situation and trying to figure out the best alternative for me for the pain and for me to be able to walk again

Dr. Robert Heck is always professional and to the point with me.

Honest,approachable,warm,professional.

Very informative and good surgeon.

Very excellent experience. He has good bedside manner. Answered all questions to my satisfaction.

Excellent surgeon with the most kind and friendly way to communicate every step of the way.

Thanks a million!

Dr. Heck was very easy to understand as he explained my condition to me. He also was very helpful in his suggestions on further treatment.

Top notch knee surgeon. I had knee replacement and he and Destiny were wonderful.

So pleased to have Dr Heck. He is the best. Excellent surgeon from 1 knee replacement getting second soon.

Very informative

He was professional and very nice.

Awesome

I don't have cancer and still have an arm thanks to him, so I'd say he's pretty good. Seriously though he's a great doctor.

Pleasant personality; easy to talk to

Nice guy! Liked him. I’m still not sure what my diagnosis was though. He did give me a treatment plan which I appreciated.

Dr.Heck is very caring and I feel very fortunate to be his patient.

Dr. Heck has wonderful bedside manners. He's very friendly, and patient.

Dr. Heck was very nice and professional. I think that I am just not understanding what he said and I didn’t know how to ask the right questions. I’m still confused or in denial.

Great attitude and friendly bedside manner

Good bed side manners.

The discussion with the doctor was framed more around my age, and less around my current level of activity and desired level of activity. I think it would’ve been better to frame the discussion around activity and less around age. He also seemed reluctant to discuss the root causes of the problem and very much focused on dictated levels of intervention.

Dr. Heck should never be allowed to see trauma patients. He spent less than 3 minutes in the room and said I needed to “exercise more” and “push forward”. He pushed medicine and did not try to help me find a doctor who could help me. I left the room feeling defeated and disgusted.

I can trust Dr. Heck implicitly!! He is straightforward with his communication and he listens to me with compassion. I am so blessed and grateful that he is my orthopedic surgeon.

Great job

Great Doctor!!!

Very professional and always has a smile on his face.

As bad as I want to talk about them as a whole. (Campbell's Clinic) He sticks out from the rest. Extremely Great at what he does Surgically... Not so much with the Pain Management after you get home, but that's really on the Gov.

He is a professional expert when it come to joint replacement.

Dr. Heck is extremely knowledgeable and very thorough with exam.

He was very nice and understanding he assured me that I would be ok gave me some pointers on what I can do for my swollen

I really Love Doctor Heck although I’m Bone on Bone and have Severe Arthritis he still is letting me make the choice of when I want to have the surgery ❤️❤️❤️

He IA awesome Doctor talk to his parents with great Respect I Love my Doctor Robert Heck

Good bedside manner. I was comfortable with the diagnosis and recommendation.

He was up front and forward with my diagnosis

Great doctor. Super nice and friendly too! He came highly recommend and now I see why.

He's a very caring person as well as an amazing Dr. He is direct, honest and answers my questions. Thanks you. You are added to my angel list. 😇

Great Dr! Very nice bed side manner. Easy to set up an appointment via website @Campbell Clinic

Explained good and possible bad about procedure in clear terms.

Outstanding surgeon Robert Heck changed my life. He’s the best!

Very nice

His comments about my problem were not what I wanted to hear but I had anticipated that could be his answer and at least I now know

Great doctor

Excellent doctor! He really listens and takes time to address your concerns. I was very pleased.

He's the best I just love him

The way he explains the surgery...

Dr. Heck has a kind and understanding demeanor. So blessed to have him as my Ortho.

A considerate, helpful doctor. Always pleasant.

Dr Heck is very compassionate and he explains everything where you can understand

Thoughtful and compassionate. He listens! Thanks, Dr. Heck.

Dr heck is great.

Great Doctor, seems to really care about your feelings.

Did not advise me on how the steroids would effect my sugar levels since I am diabetic. Excellent otherwise.

Thanks Dr. Heck!

Dr. Heck is always very nice and thorough. Highly recommend him.

Best orthopaedics Dr. Professional, listens to patients and their desire and fits a plan around their improvement.

Always pleasant and upfront explains the treatment plan. Not a long wait.

Very through with addressing pts medical problems, excellent bedside manners, will highly recommend Dr. Heck

Dr. Heck, is a very good Doctor, and I am very glad he is my Doctor

Customer service is good. I think he’s a good doctor. I do. I may just expect to much from doctors. I would like to see more patient interest. No questions about current problems or concerns from him or nurse that checked me in. Just what felt like a quick glance and slight touch on precious problem area. Felt…remote. Like I was a number instead of a person after the initial hello handshake. Again. I might just expect too much. He did treat the area I was referred for so he definitely did his job. Maybe I caught him on a bad day. I have received an exceptional level of service before that set the bar. I know for a fact I was expecting it again. So yeah.

Great Dr so patient and takes time to talk with you. Great service

He was awesome made my first visit comfortable

One of the nicest gentleman in Medical

Very informative and practical.

Great

Great doctor!

I have had a pleasant experience with coming to Campbell Clinic to see Dr. Heck. He has a very friendly bed side manor. The staff has always been pleasant as well.

Very compassionate, caring, helpful, knowledgeable, professional. Perfect for this profession. Happy he is my physician.

Professional and listens to the patient. Very personable.

Great Doctor! Will in time do second knee.

very informative and helpful

All went fine Great staff Even the shot was not bad

He is the best doctor that I have ever met and he very very good job on doing surgery in my knee hope we get more doctors like him in the main future.

Excellent Doctor

Thank you for your heart concerns your gentle touch...Thank you for recommending me to the wrist specialist again wanting the best for me Thank you for your hand shake and your wonderful smile. Bless you and your family.

He was courteous. He was concerned about how I was feeling. He informed me what I needed to do.

Very good service

Exceptional doctor!

Dr. Heck is the best doctor I've ever been to. Takes time to answer questions and concerns.

Excellent Doctor with an amazing bedside manner!!!! Great experience!!!!

Excellent bedside manner. Always encouraging and answered any questions. Best I’ve felt in years.

Great Dr very engaging

Always cordial and professional.

Professional, and confident what he is doing

Always a pleasure. Always professional.

He done my knee replacement and I must say with all the damage he has to work with so I give him 5 stars

Excellent in all aspects of patient care.

Great!

Explain the diagnosis very well

Professional, competent and compassionate

He is so nice and caring. The shots are wonderful, giving great relief to aching knees. I appreciate his concern for my back and he’s sending me to a spine specialist.

I appreciated every person in the clinic. The front desk was terrific, as was X-ray technician and the nurse. The resident and 4th year student were very helpful before I saw Dr. Heck. Thank you.

Thank you for being so kind and also a big thank you to Dr. Nahr.

Very professional,went right to problem.

Best experience at a doctor office

I have suffered major hip issues since birth and now at age 54 coming in and needing help, I felt dismissed by Dr. Heck. I didn’t even understand what was truly going on with my diagnosis even after hip and back X-rays. It was just take Meloxicam/therapy and come back in six weeks. I understand that he is teaching his two residents flanked on his sides. Honestly… this was a bad memory from experiencing this same situation as a child in leg braces at the downtown Campbell Clinic starting in 1968 and lasting nine years as their Guinea pig. Wow! I thought Campbell Clinic by now would have made major medical strides… it’s 2023!

Always late. Arrogant, self absorbed, inconsiderate. No amount of pain will bring me back to see him.

Always very polite and friendly.

Dr. Heck a great doctor does excellent work. I will refer family members to him.

Knowledgeable, pleasant but it seemed that connecting with me as his patient was not important. He had a med student with him while talking with me. I wasn’t introduced to the student and thought the interaction was awkward.

Great professional!

Very knowledgeable

Very good Dr !!! I would recommend him to everyone that needs an ortho dr!

55

He’s a great doctor. He’s so kind and friendly. He definitely makes me feel comfortable.

Highly recommended 100%

Just excellent all around

Dr. Heck is hands down one of the best doctors in the mid south area, if not, the country.

Compassionate, an excellent doctor.

Knowledgeable and efficient - kind

Very informative and willing to proceed with surgery as requested. Just want to get my hip replaced so I return to a modestly active lifestyle.

Absolutely the best. Thank you!!!

Speaks well

Excellent

First visit s little confused but everything turned out good

thank you Dr Heck you did a wonderful job

Dr. Heck is always so calm, patient and does thorough examinations in order to treat my mother! He is passionate about his role as a doctor and we love his caring spirit!

Dr. Heck has an exceptional bedside manner. He is always polite and very patient.

He was so Nice to me by this being my first time seeing him and his assistant was just marvelous see you in 3 months 👍👍👍

Professional, caring, and helpful to answer all questions!

Thank you for taking great care of me.

Always nice and polite !!!🙏🏾❤️🥰💋

Very thorough Very patient great approach the atmosphere was great. I felt great. My anxiety was low after speaking with him and his team.

good bed side and explained procedure very well and great doctor

Great bedside manner and seemed very caring.

Awesome Doctor I would recommend him 10 plus. 😊🎉👍🏽

He took the time to explain the options and I appreciate how he didn’t jump to the decision of surgery right away and suggested other options.

Wonderful

Professional. Feedback on related questions.

He provided a clear answer to my problem based on x-rays taken and from what I had spoken about with him. He provided a solution to my issue and his staff took the appropriate actions.

I trust Dr Heck entirely with handling my sarcoma case. I don’t believe I could get better care anywhere in the country.

Have ultimate trust in him!

Very Professional

Such a pleasant experience Thank you

Thanks for a professional, relaxing and pain free treatment .

Scheduling my appts proved to be quite the hassle. His assistant even had the nerve to tell me, “you should have answered your phone”. Kind of hard to answer my phone when I never got a call in the first place. I live 2 hrs away and have to schedule full days off from work——-only to be told that one of my two appts wasn’t scheduled. Very frustrating!!!!

Very professional and gave clear explanation of my issue.

Professional, very knowledgeable, considerate of my needs.

Very nice and Great Dr..

Very good visit

He was honest and straightforward about everything. He did a great job of informing me of the problems.

Very honest and professional

Dr. Heck was welcoming and straight to the point. He offered help.

Dr Heck is the best! He really cares about his patients.

Dr. Heck has a great bed side manner. He makes me feel comfortable while getting knee injections.

Dr. Heck is an awesome excellent with outstanding bedside mannerisms. He has always made me feel important and would take time to listen to me. He does not know how much that meant to me. Thank you, Dr. Heck and I look forward to our next visit.

Great. Good people person

We were very please with DR. Heck

Greatest Orthopedic Surgeon ever!!

He is the man

Doctor ALWAYS show VERY professional visit

Thorough, professional, very nice, down-to-earth.

The doctor explained everything to me So I can understand my situation.

Great experience

I,will,give,him,9

Kind, knowledgeable and caring.

Listens to the patient. Explains things well.

He has no compassion for his patient. I’ve had little to no instructions on my surgery.

He was very nice and knowledgeable. He listened to my concerns. I would highly recommend Dr. Heck, the resident, and the staff. They were all awesome!

Dr Heck is a talented doctor. Not only do I think so I have heard that from several nurses and other doctors. he is honest about the problem and honestly works to solve the problem.

Dr. Heck is a very fine doctor. So pleased that I was referred to him.

Excellent job

Dr. Heck provided excellent care! He answered all of my questions and made me feel validated as a patient!

Very nice an understanding

excellent doctor I am very happy to be your patient

Great doctor A+ Very caring person

Great professional!

Now, that’s a doctor, along with the staff, from start to finish.

He was very informative and personable. Gave me options for my issue and allowed me to have input.

I was disappointed that he didn’t send in for a prescription he said I could use.

Dr. Heck is a wonderful doctor. I highly recommend him if you need an orthopedic surgeon for hip or knee. He is compassionate and as far as doctors go he has a great bed side manner.

He is an excellent doctor

He is a great Dr. Benn mine for years. Top notch

He’s a very friendly doctor, I love his bedside manner.

Gentle, caring and compassionate

Professional. Skillful.

Great doctor.

Awesome dr. Very good bedside manner

He's great made me feel very good with my care .

Very caring doctor

Dr. Heck was patient, concerned & put me @ ease with the information he gave me regarding total (posterior) hip replacement

Great

Provides very good care

Great Doctor Concerned Compassionate

He was very nice and informative. Gave me my options for normal treatment to worst case scenario. Also made suggestions on what I could do to help with my progress.

Nice patient and thorough

Discussed options with me and has given me hope.

He has been great so far

Very pleasant doctor that gets right to the point but answers all questions. He doesn’t rush. Pleasant experience

Very professional demeanor. Thorough. Gave honest assessment of my issues without being pessimistic. Highly recommend.

Great physician

very good doctor i will tellall my familer and how good he is and i thank him

Informative, pleasant, thorough.

Dr Heck takes his profession very serious. Remarkable surgeon ! I still have full range of my hand after removing tumor from my elbow

Excellent!!!!!!!

Great dr

Could have been better my knees hurt and I have sharp pains I hurt and he just wants to give me injections they don't work I need something else

Very kind and welcoming, always a pleasant visit. He answers questions and genuinely cares.

Dr.Heck is an amazing physician! He truly cares about his patients. He answers all questions and never rushes you. He encourages his patients. With my one year check up he was so excited with my progress (almost as much as I am lol). Thank you for all you do Dr. Heck!!!

Great Doctor!!

He was knowledgeable but was in and out of the room. I had more time with the resident.

Very Good

Thank you so much Dr. Heck for your kindness, warm smile, and advice on getting my health in check!

Very nice and excellent dr.

Dr. Heck enters the room with kindness and concern. He extends his hand to welcome you to his office and with appropriate eye contact, he listens to my concerns and assesses the situation with absolute certainty and unwavering professionality. I love his firm but gentle and non-judgmental way of saying "youre fat" while encouraging you to do better. Because Dr. Heck provides care in a way that fits me, he is at the top of my list of orthopedic physicians. The support staff members are all patient, kind and efficient. !

No he was very good 👍

Hip replaced, fantastic results, very friendly, great communicator

He's a great Dr.

Good

He is the best! Dr. Heck is concerned and compassionate.

GREAT DOCTOR ☺️

Dr.Heck made me feel comfortable when I was in a lot of pain. He has a wonderful bedside manner.

Great professional attitude & offered advise for next step.

Exceptional doctor. Very caring and knowledgeable.

I lovexhim he make you feel like he care and when he give me my shots i don’t feel it

Dr Heck was very nice and to the point. Looking forward to a different outcome in the future!

Professional

Thank you??

Very much liked his perspective on treatment options. Pleasant person.

VERY GOOD

Great caring professional

Very professional and personable. Very thorough in his examination.

Seemed very brief and stretched out on todays visit. The main thing gave me a quick report my MRI was clear. That was the most important.,,,,

Very satisfied with the surgery

He saved my life. He is an outstanding surgeon. He took the time to tell me the reason for any type of procedure I needed

Great surgeon

Thank you Dr Heck for taking great care of me!!

Very good Doctor l thank God for him!!

The best in Memphis

Very professional skilled doctor.

Extremely professional, friendly and straight forward with answers.

Wonderful surgeon

Short wait time. Pretty women

He was so patient we me explaining all my options to improve my knee Love Dr Heck thank you for your Great service

Attended to quickly. Dr. Heck explained well and answered all my questions to my satisfaction.

Very pleasant experience

A pleasure to work with

Very pleasant and professional. All staff went above and beyond. I will refer and be a loyal patient.

Do very good work nice and friendly too.

Helpful, compassionate and listens! Great doc!

Very professional and courteous

Very informative in telling me what to expect. Very attentive listening to my questions.

I had a good experience with Dr. Robert Heck. I will return again in 5 weeks.

Dr. Heck has been so respectful and helpful with my care. He ensured I understood everything going on and that I was taken care of.

Very theory and answer questions in a professional and understanding way.

Great doctor!

Always patient and a good listener.,

Super professional and encouraging. Good people.

He is very nice and professional , he explained everything to me. I am thankful that he is my knee doctor!!

Very friendly, nice and knowledgeable doctor.

He was great! Super friendly and made me feel very comfortable for a procedure I never had before.

Great provider ... Awesome

He's a good doctor

Dr.Heck is a wonderful surgeon with such a kind heart! I have no worries under his care/treatment.

Dr. Heck is simply the best!

Excellent communication

This was my initial visit. Dr. Heck and his entire staff were quite courteous and professional. Dr. Heck was personable and patient with us; he took his time to answer all of our questions thoroughly. His mannerisms are calming. Thus far, we trust his care.

Very nice and listens to you. He did my ankle amputation surgery and it was easy and healed up perfect and fast and he is the best surgeon I could have asked for!

Great visit, true professional.

Dr Heck and the entire staff are always so nice and professional! I trust his knowledge, opinion and skills and feel so blessed and grateful God put me on the path to him for treatment and healing.

Very kind and knowledgeable. Great bedside manner. Thankful he was willing to work me in as an extra patient.

Very professional & personal!

Very nice Dr. Very helpful with your needs. He the best Knee Dr. I've had.

great md. easy to talk to.

Dr. Heck was very professional and attentive to my issues

Only appointment available at medical center location was 7:15am. Was seen at 8:15am

He was very nice and explained my issue to me thoroughly.

Dr Heck and his staff are the best.

Done a wonderful job on my amputation

Excellent doctor!

Very informative. Did not rush

My wife and I love Dr. Heck and his staff.

He was very concern and gave me great instructions to heal.

Amazing surgical skills. Great bedside manner. I’m so thankful for all he has done for me!

Explained my problem well. Listened and answered all my questions.

Dr. Heck and his staff are absolute gems.. I was so blessed to have him care for me and later with his staff on follow up. Thank you !! Blessings, Al and Palmer Robinson

Good looking assistants here

N/A

Personable, extremely competent. Treatment is always effective.

communication was clear, concise and accurate. Pleasant conversation. Thank you. I couldn't ask for more.

It was a Wonderful visit the doctor was very polite and helpful.

Informative visit that gave me a forecast of future issues with my knee.

Best Dr. ,care a lot

He was very understanding & explained details to me.

Professional, expert and great therapist results

Patient, infirmative and caring

Very professional

Very friendly and great bed side manners. Definitely would recommend

ALWAYS PROFESSIONAL AND LISTENS CAREFULLY TO WHAT I HAVE TO MY PROBLEMS.

While Dr. Heck was a nice person and I trust his medical expertise, I didn't feel like he took my injury very seriously. It felt as if there was a standard checklist and he checked all the boxes and sent me on my way.

Very easy to understand, explains what he is going to do in words that can be understood! Very neat in appearance , very likeable!

Very concerned and seemed very professional !!!

Personable,empathitic and very professional. Also appears to be very physically fit which is a good example for a health professional.