The reviews listed below were collected independently of Campbell Clinic Orthopedics through rater8. Each review represents an authentic and verified patient experience.
Dr Heck was patient and was very understanding explaining everything zo asked about my treatment. He’s very professional
Sep-2024
Very happy with surgery and after. Very knowledgeable to our questions.
Sep-2024
His kindness is so reassuring. I’m completely comfortable in his care.
Sep-2024
Dr Heck was very thorough and very honest and explained risks associated with surgery. I feel very confident in him. He was very professional and kind. Will refer to family and friends.
Sep-2024
Doctor Heck is and Amazing Doctor he did tell me on my first time meeting him he would do the easy part which would be the TKR and I myself had the hard part keeping up with physical therapy and it’s been Amazing and his staff is so great to me and Ms Diamond is so Nice
Sep-2024
Very informative and patient.!
Sep-2024
2 weeks out from Total Knee Revision and MPFL Tear Repair.
I feel confident in Dr Heck and his expertise is already showing in my recovery.
Sep-2024
Very personable and happy with surgery that he performed.
Sep-2024
This visit was very efficient and I feel that Dr. Heck performed all necessary tests to progress my diagnosis and treatment.
Sep-2024
Dr. Heck took care of my health very well today and will like to keep Dr. Heck as my doctor
Sep-2024
The entire Campbell Clinic experience was excellent. Dr Heck is a great guy . Very informative about my best treatment plan. They are a very well organized team
Sep-2024
Thank you Dr. Heck for your considerate and matter of fact approach to care.
Aug-2024
First time meeting Dr. Heck. My first impression is hes very nice, attentive, and professional in his profession.
Aug-2024
Great physician!
Aug-2024
So thorough and honest
Aug-2024
Excellent doctor. Great bedside manner.
Aug-2024
I am so excited to say that I am very much happy with Dr Heck from the time that I met him 4 years ago, He's a wonderful Dr/Surgeon.
Aug-2024
Nice visit. All went well
Aug-2024
Nice and offers sound advice.
Aug-2024
Always a pleasure to see Dr Heck. He is great, and always helps me. I trust him and know that he has my best interest at heart.
Aug-2024
He took the time to explain about knee surgery.
Aug-2024
Great explanation and he listened to all I had to say.
Aug-2024
Very personable. 1
Aug-2024
Things went well after some confusion this morning. Good MIR and incision has healed well!
Aug-2024
Dr. Heck is good he seems concerned
Aug-2024
I love Dr. Heck he is very professional and he doesn’t sugar coat it. He gives me truthful communication.
Aug-2024
terrific visit helpful and thoroughly enjoyed the visit
Aug-2024
He's fantastic!! Listens!!
Aug-2024
Dr Heck is a great listener and truly cares about you and your needs. He is top in his field and it shows in his practice and care for us. I highly recommend him.
Aug-2024
Very helpful
Aug-2024
Very nice Doctor
Aug-2024
Very professional and informative.
Aug-2024
Everyone was so nice. He explained everything very well
Aug-2024
Dr Heck is the best orthopedic doctor/surgeon there is!! He’s a great person as well!!
Trudy Lively
Aug-2024
A very nice doctor.
Jul-2024
Very professional. Felt he was thorough and listened to me.
Jul-2024
Patient
Jul-2024
Very helpful and friendly
Jul-2024
Good people skills, compassionate and an excellent physician.
Jul-2024
He professional and to the point.
Jul-2024
Dr. Heck is amazing, wonderful spirit and a great Provider!
Jul-2024
Dr. Heck is very compassionate and kind.
Jul-2024
Dr Heck and entire staff are very friendly and willing to answer all questions
Jul-2024
Thanks
Jul-2024
He knows how to stop the pain and explain every thing to you he doesn't beat around the bush he is straight forward about his patience l thank God for Him
Jul-2024
Had 1st appt with Dr Heck. Satisfied thus far.
Jul-2024
Everything was great. He gets good advice with compassion always shakes hands when he comes in the door makes you feel welcome.
Jul-2024
I have seen him twice with no answers to my problem. He canceled my appointment three different times and I had to reschedule.
Jul-2024
Dr Heck communicates well with patients and answers all question .
Jul-2024
Always top notch professional & staff is pleasant.
Jul-2024
I have been a patient of Dr. Heck since my ortho oncology surgery 15 years ago. He is an excellent physician and so caring too. Thanks for everything!
Jul-2024
He was very friendly and encouraging during my appointment.
Jul-2024
Very good doctor
Jul-2024
Fabulous. Takes time to listen and answer questions.
Jul-2024
Dr. Heck literally changed my life. 6 years ago I was in a wheelchair, but today I am active, energetic, and healthy!
Jul-2024
Great job
Jul-2024
Great bedside manner.
Jul-2024
I really wish I had known Doctor Heck a little bit earlier I had my TKR May 29th and my surgery was just Amazing not saying I didn’t have any rough days and Nights but through it all I’m grateful I found Doctor Heck he’s Amazing to Lil old me
Jul-2024
Amazing, caring, knowledgeable and personable. Thank you!!!
Jun-2024
He explained my situation to my satisfaction. I am very impressed with him.
Jun-2024
N/A
Jun-2024
No complaints at all !
Jun-2024
Dr Hick and his assistant seem to be attentive to me.
Jun-2024
He is the absolute best!
Jun-2024
Dr Heck is always so kind and gentle. I have great confidence that he will make wise decisions for my welfare.
Jun-2024
Good Doctor
Jun-2024
Just purrrrific doctor
Jun-2024
Great Doctor 💫
Jun-2024
Good
Jun-2024
Very professional...
Jun-2024
Great so far!
Jun-2024
Thanks Dr. Heck. Thanks Jake.
Jun-2024
I don’t need to hear a lot of technical information that I don’t understand. Dr Heck is always is to the point about my condition and has never failed to have a solution. He is very professional and to the point with my care options. I completely trust him because of his knowledge and empathy toward me.
Jun-2024
Very informative and honest about pros and cons of various possible scenarios. Also has call into my breast cancer oncologist to discuss options with him. I feel he w we ill advise best scenario and appreciate his consultation with my other doctors to come to the best consensus.
Jun-2024
Na
Jun-2024
Dr. Heck is very through. He explained everything concerning the process of hip replacement. I really like Dr. Heck.
Jun-2024
Dr Heck presented me with two options but iw taking the time to get a colleagues opinion before rushing into the more costly and painful option.
Jun-2024
Great doctor
Jun-2024
Always pleasant and professional. Helped solve my problem of knee pain.
Jun-2024
Dr. HECK told the whole truth about my condition. He also offered a solution. The nurse whom prepared everything was so professional. Thanks God for Campbell's Clinic
Jun-2024
Personable & friendly. Informative & took time with me, Didn’t make me feel like a number & hurry me out of the exam room. I will definitely see him again as needed.
Jun-2024
Dr. Heck was awesome!! I would recommend him to anyone. Very personable and professional.
Jun-2024
He did a great job with my total hip replacement. I recommend him
Jun-2024
Dr Heck’s the best
Jun-2024
Exceptional care!! would highly recommend!!!
May-2024
Excellent care
May-2024
Amazing! Great bedside manner, answered all questions and concerns. The best!
May-2024
He and his student was so nice and gentle even though it hurt I knew they had good intentions to see what my problem was
May-2024
Very professional..compassionate and informative!!
So glad I went today!@
May-2024
Love him, always welcoming, great personality
May-2024
I just love my doctor no complaints here 💯💯💯
May-2024
He is absolutely fantastic.
May-2024
Best surgeon in the area helped me walk agsin
May-2024
Dr Heck and his staff are very courteous and friendly.
May-2024
He is ThE BEST!!
May-2024
Very professional and explained my condition to where I understood. Dr. Heck is very patient as well. Didn’t seem like I was rushed.
May-2024
Dr. Heck and staff were very professional.
May-2024
Very friendly and very professional
May-2024
Best and most compassionate doctor I know
May-2024
I really appreciate Campbell clinics help today everybody was very sweet professional and made me feel comfortable thank you
May-2024
He is so good with his patience. He is so understanding and he let you know what is taking place. He is the best there is Dr. Heck
May-2024
Very thorough and caring! Takes time to go through your questions!
May-2024
Very concern and caring gives you updated info😊
May-2024
Very pleasant and explains the situation fully and in a way that you understands .
May-2024
Dr. Heck is very nice, respectful and he's easy to speak to.
May-2024
OUTSTANDING1
May-2024
I love Dr Heck’s bedside manner. He’s funny and always professional!!
May-2024
Great doctor
May-2024
Personable; explains medical condition well
May-2024
Professional, caring doctor, listens to his patients needs and provides exceptional care and support.
May-2024
Professional, caring, compassionate, concerned, committed to the patient.
May-2024
Dr. Heck is a cut above when it comes to Orthopedic Surgeons. I'm a Physical Therapist with 35 years of experience, and I can highly recommend Dr. Heck and his staff.
May-2024
Very awesome, professional, knowledgeable, attentive, and compassionate, his staff also was great.
May-2024
He is great could not ask for any better
Apr-2024
Extremely nice and cares about his patient!
Apr-2024
I waited 90 minutes and never saw the doctor. They xrayed me at 9:30 am. And i walked out at 11:05 am. Cold room as well.
Apr-2024
Always professional. Great personality!!
Apr-2024
He answered all the questions I had and was very supportive!
Apr-2024
Everyone was professional
Apr-2024
I feel confident I am receiving quality care and will be receiving the best outcome possible.
Apr-2024
professional, knowledgeable & attentive
Apr-2024
I was well informed after my visit and felt confident in the Doctors ability to provide me with the care that I need !
Apr-2024
Good/Great Experience.
Apr-2024
Doctor Heck is always awesome. He always takes care of me. Thank you Campbell Clinic.
Apr-2024
Very Proffesional n Awesome Doctor. His Dr. Np Was Most Awesome Also.
Thank You To You Both n Your Entire Clinic....
Beth Statema
Apr-2024
So kind of a front desk staff
Apr-2024
Everyone was great! Lisa C. Very helpful with new check in process
Apr-2024
Great Doctor, professional and courteous.
Apr-2024
He’s a great Doctor and I’ve been more than happy with him as my Doctor.
Apr-2024
Impressed
Apr-2024
Great doctor! Very professional and consistent.
Apr-2024
Dr. Heck is the best! He is especially great in what he does. I am only 4 months since my knee replacement and I fell great!
Apr-2024
Good evening I'm trying to get my results of my Xray if I can.
Apr-2024
Great doctor explained things well
Apr-2024
Very understanding and helpful. Dr Heck was great at explaining
Apr-2024
Dr. Heck was very courteous and thorough as well as provide advice for continued healing and strength.
His staff were quick and efficient
Apr-2024
Very good Dr.
Apr-2024
Had a 10AM appointment didn't see the doctor until 11:15. Not good
Apr-2024
Excellent as usual
Apr-2024
He has changed my life. Both hips replaced. Perfect! Zero pain!
Apr-2024
Very caring and professional
Apr-2024
Excellet Dr
Friendly, profesional,great bedside manners. Listens and understands hears what I ssy..
Apr-2024
Excellent care. A bit stoic in the beginning but warmed up. Answered all questions and concerns. I now have a plan of action.
Apr-2024
He’s always smiling and pleasant and always question if you’re in pain
Apr-2024
He is extremely talented - put my legs’, knees, and hips all go back together
Apr-2024
Excellent physician
Mar-2024
Excellent doctor!
Mar-2024
Very caring, kind, and helpful. Explained everything. I felt secure
Mar-2024
Dr. Heck is nothing short of just being awesome. Very kind and compassionate and caring. What more can you ask for?
Mar-2024
So glad he’s my doc.
Mar-2024
Very nice and professional
Mar-2024
Very kind and helpful
Mar-2024
Excellent x ray tech excellent as well.
Mar-2024
Very good dr.
Mar-2024
Considerate, good listener and very knowledgeable.
Mar-2024
Dr. Heck is the BEST!! He is always caring and attentive. Great staff too!
Mar-2024
Great patient relation skills. Inspires confidence at every appointment.
Mar-2024
Dr Heck
Is kind, interested in my problem and his smile is reassuring!
Mar-2024
I cannot add other than he's excellent, I only wish he was in the Germantown location all the time, instead of Union Ave.
Mar-2024
Always pleasant and always good and gives great medical advice
Mar-2024
Dr. Heck gives excellent care. He genuinely cares for his patients with his excellent bedside manner.
Mar-2024
Love Dr.Heck! He spent a lot of time explaining our situation and offered good solutions!
Mar-2024
I love love love Dr.Heck
Mar-2024
Very knowledgeable
Mar-2024
Professional and personable.
Mar-2024
Overall great experience! Very friendly and personable interaction.
Mar-2024
Dr.Heck is always so kind and courteous. I'm thankful to have him on my team!
Mar-2024
Very personable,courteous, Good listener.
Mar-2024
The staff was professional and caring especially the xray lady a black woman,she took uptime with me and help me. Dr. Heck, Great, he knows his work.Overall everyone was very professional and about their Business.
Mar-2024
Awesome surgeon. Great beside manner.
Mar-2024
Visit and discussion were thorough and informative. Orthopedics resident was very well prepared, pleasant and knowledgeable
Mar-2024
Super great bedside manners and I definitely appreciated his second opinion. He was wonderful.
Mar-2024
Dr Heck and his team give great service
Thank you Dr Heck!
Mar-2024
Great customer service
Feb-2024
He was excellent and I appreciate truth in diagnosis wrt my arthritis and how a knee replacement may be too soon
Feb-2024
He is awesome!!!
Feb-2024
Very professional, great bedside manner.
Feb-2024
Can take care of concerns with a smile
Feb-2024
Quiet and efficient. Right down to business which was great yet took time to listen to my issue
Feb-2024
I really like Dr Heck he is very good ain’t had my surgery yet have it on the 26 February
Feb-2024
Was told I was old and to except the pain because you old.
Feb-2024
Tonya in X-Ray is a doll
Feb-2024
Excellent and great doctor you know what he's doing
Feb-2024
Very professional...
Feb-2024
Very happy with appointment with the doctor. Very professional and friendly.
Feb-2024
Great visit
Feb-2024
Great
Feb-2024
Excellent physician
Feb-2024
Dr. HECK was JUST Wonderful, Magnificent 👌, Super Knowledgeable!!
Feb-2024
Very helpful and took good care of me
Feb-2024
Very polite and informative about my health. Great Doctor .
Feb-2024
Great Doctor!
Feb-2024
Very nice and professional people.
Feb-2024
I’m so glad I have Doctor Heck he’s just phenomenal
Feb-2024
Dr. Heck is all business. I appreciate that
Feb-2024
Great doctor
Feb-2024
Awesome experience. Positive, professional and addressed all my questions. Already one of my favorite doctors!
Feb-2024
He's been my Dr. for years and the only one I trust when it comes down to it
Feb-2024
Great bed side manner.
Feb-2024
Very professional and caring person. Great bedside manner
Feb-2024
He’s a very good doctor. He listens to you and finds a way to help you.
Jan-2024
Greatest bed side manners, professional listening to the concerns of his patients and providing exceptional care to us.
Feb-2024
Very knowledgeable and extremely personable
Jan-2024
wordsofwisdomwerechalllenging
Jan-2024
Very professional and kind.
Jan-2024
Friendly, pretty much on time, welcoming atmosphere.
Jan-2024
Dr. Heck has great bedside manners.He is very passionate.
Jan-2024
We just met Mr Robert. He comforted us with our situation very well and was very professional. We hope to see him again real soon!!
Jan-2024
The best doctor I’ve come across in the region!!!! Very knowledgeable, caring, and friendly.
Jan-2024
Great experience listens to the patient and definitely is very compassionate and a paartner in the care rendered.
Jan-2024
He is excellent
Jan-2024
He is a good person and Doctor who care about his patient. That mean alot. I tell every body about Dr. Heck and I tell them he is the best.
Jan-2024
Excellent physician! Very knowledgeable and truly caring!
Jan-2024
Very considerate and expressed concern regarding my next steps and what I need to be aware of.
Jan-2024
He is very good and listens to me as I explain my health problems.
Jan-2024
very professional
Jan-2024
Very professional and courteous. Listened to my concerns and provided great advice.
Dec-2023
Eased my mind
Dec-2023
I just had knee replacement surgery one week ago. Dr. Heck has been exceptional throughout this entire process. I would recommend him to anyone who needs orthopedic assistance.
Dec-2023
Great doctor. Lousy staff
Dec-2023
Great service great doctor
Dec-2023
Polite. Introduced himself and shook hands. Explained things clearly.
Dec-2023
He is such a polite and thorough physician. It is much appreciated especially when the results may not be what you want to hear.
Dec-2023
Very personable and cut to the Chase
Dec-2023
Diagnosed, explained, provided treatment and explanations and referrals. Just what I needed!
Dec-2023
Wonderful doctor!
Dec-2023
Got right to the point.
Dec-2023
Wonderful doctor!!!
Dec-2023
The
Dec-2023
Excellent physician and exemplary communication about all relevant issues.
Dec-2023
He took time to give me my options going forward.
Dec-2023
It was the first time meeting him. I would give him 6.
Dec-2023
Great doctor
Dec-2023
He was very understanding of my problems and caring about my situation and trying to figure out the best alternative for me for the pain and for me to be able to walk again
Dec-2023
Dr. Robert Heck is always professional and to the point with me.
Dec-2023
Honest,approachable,warm,professional.
Dec-2023
Very informative and good surgeon.
Dec-2023
Very excellent experience. He has good bedside manner. Answered all questions to my satisfaction.
Dec-2023
Excellent surgeon with the most kind and friendly way to communicate every step of the way.
Dec-2023
Thanks a million!
Dec-2023
Dr. Heck was very easy to understand as he explained my condition to me. He also was very helpful in his suggestions on further treatment.
Dec-2023
Top notch knee surgeon. I had knee replacement and he and Destiny were wonderful.
Dec-2023
So pleased to have Dr Heck. He is the best. Excellent surgeon from 1 knee replacement getting second soon.
Dec-2023
Very informative
Nov-2023
He was professional and very nice.
Nov-2023
Awesome
Nov-2023
I don't have cancer and still have an arm thanks to him, so I'd say he's pretty good. Seriously though he's a great doctor.
Nov-2023
Pleasant personality; easy to talk to
Nov-2023
Nice guy! Liked him.
I’m still not sure what my diagnosis was though.
He did give me a treatment plan which I appreciated.
Nov-2023
Dr.Heck is very caring and I feel very fortunate to be his patient.
Nov-2023
Dr. Heck has wonderful bedside manners. He's very friendly, and patient.
Nov-2023
Dr. Heck was very nice and professional. I think that I am just not understanding what he said and I didn’t know how to ask the right questions. I’m still confused or in denial.
Nov-2023
Great attitude and friendly bedside manner
Nov-2023
Good bed side manners.
Nov-2023
The discussion with the doctor was framed more around my age, and less around my current level of activity and desired level of activity. I think it would’ve been better to frame the discussion around activity and less around age. He also seemed reluctant to discuss the root causes of the problem and very much focused on dictated levels of intervention.
Nov-2023
Dr. Heck should never be allowed to see trauma patients. He spent less than 3 minutes in the room and said I needed to “exercise more” and “push forward”. He pushed medicine and did not try to help me find a doctor who could help me. I left the room feeling defeated and disgusted.
Nov-2023
I can trust Dr. Heck implicitly!! He is straightforward with his communication and he listens to me with compassion. I am so blessed and grateful that he is my orthopedic surgeon.
Nov-2023
Great job
Nov-2023
Great Doctor!!!
Nov-2023
Very professional and always has a smile on his face.
Nov-2023
As bad as I want to talk about them as a whole. (Campbell's Clinic) He sticks out from the rest. Extremely Great at what he does Surgically... Not so much with the Pain Management after you get home, but that's really on the Gov.
Nov-2023
He is a professional expert when it come to joint replacement.
Nov-2023
Dr. Heck is extremely knowledgeable and very thorough with exam.
Nov-2023
He was very nice and understanding he assured me that I would be ok gave me some pointers on what I can do for my swollen
Nov-2023
I really Love Doctor Heck although I’m Bone on Bone and have Severe Arthritis he still is letting me make the choice of when I want to have the surgery ❤️❤️❤️
Nov-2023
He IA awesome Doctor talk to his parents with great Respect I Love my Doctor Robert Heck
Nov-2023
Good bedside manner. I was comfortable with the diagnosis and recommendation.
Oct-2023
He was up front and forward with my diagnosis
Oct-2023
Great doctor. Super nice and friendly too! He came highly recommend and now I see why.
Oct-2023
He's a very caring person as well as an amazing Dr. He is direct, honest and answers my questions. Thanks you. You are added to my angel list. 😇
Oct-2023
Great Dr! Very nice bed side manner. Easy to set up an appointment via website @Campbell Clinic
Oct-2023
Explained good and possible bad about procedure in clear terms.
Oct-2023
Outstanding surgeon Robert Heck changed my life. He’s the best!
Oct-2023
Very nice
Oct-2023
His comments about my problem were not what I wanted to hear but I had anticipated that could be his answer and at least I now know
Oct-2023
Great doctor
Oct-2023
Excellent doctor! He really listens and takes time to address your concerns. I was very pleased.
Oct-2023
He's the best I just love him
Oct-2023
The way he explains the surgery...
Oct-2023
Dr. Heck has a kind and understanding demeanor. So blessed to have him as my Ortho.
Oct-2023
A considerate, helpful doctor. Always pleasant.
Oct-2023
Dr Heck is very compassionate and he explains everything where you can understand
Oct-2023
Thoughtful and compassionate. He listens! Thanks, Dr. Heck.
Oct-2023
Dr heck is great.
Oct-2023
Great Doctor, seems to really care about your feelings.
Oct-2023
Did not advise me on how the steroids would effect my sugar levels since I am diabetic. Excellent otherwise.
Oct-2023
Thanks Dr. Heck!
Oct-2023
Dr. Heck is always very nice and thorough. Highly recommend him.
Oct-2023
Best orthopaedics Dr. Professional, listens to patients and their desire and fits a plan around their improvement.
Oct-2023
Always pleasant and upfront explains the treatment plan. Not a long wait.
Oct-2023
Very through with addressing pts medical problems, excellent bedside manners, will highly recommend Dr. Heck
Oct-2023
Dr. Heck, is a very good Doctor, and I am very glad he is my Doctor
Oct-2023
Customer service is good. I think he’s a good doctor. I do. I may just expect to much from doctors. I would like to see more patient interest. No questions about current problems or concerns from him or nurse that checked me in. Just what felt like a quick glance and slight touch on precious problem area. Felt…remote. Like I was a number instead of a person after the initial hello handshake. Again. I might just expect too much. He did treat the area I was referred for so he definitely did his job. Maybe I caught him on a bad day. I have received an exceptional level of service before that set the bar. I know for a fact I was expecting it again. So yeah.
Oct-2023
Great Dr so patient and takes time to talk with you. Great service
Oct-2023
He was awesome made my first visit comfortable
Oct-2023
One of the nicest gentleman in Medical
Oct-2023
Very informative and practical.
Oct-2023
Great
Oct-2023
Great doctor!
Oct-2023
I have had a pleasant experience with coming to Campbell Clinic to see Dr. Heck. He has a very friendly bed side manor. The staff has always been pleasant as well.
Oct-2023
Very compassionate, caring, helpful, knowledgeable, professional. Perfect for this profession. Happy he is my physician.
Oct-2023
Professional and listens to the patient. Very personable.
Sep-2023
Great Doctor! Will in time do second knee.
Sep-2023
very informative and helpful
Sep-2023
All went fine
Great staff
Even the shot was not bad
Sep-2023
He is the best doctor that I have ever met and he very very good job on doing surgery in my knee hope we get more doctors like him in the main future.
Sep-2023
Excellent Doctor
Sep-2023
Thank you for your heart concerns your gentle touch...Thank you for recommending me to the wrist specialist again wanting the best for me Thank you for your hand shake and your wonderful smile. Bless you and your family.
Sep-2023
He was courteous. He was concerned about how I was feeling. He informed me what I needed to do.
Sep-2023
Very good service
Sep-2023
Exceptional doctor!
Sep-2023
Dr. Heck is the best doctor I've ever been to. Takes time to answer questions and concerns.
Sep-2023
Excellent Doctor with an amazing bedside manner!!!! Great experience!!!!
Sep-2023
Excellent bedside manner. Always encouraging and answered any questions. Best I’ve felt in years.
Sep-2023
Great Dr very engaging
Sep-2023
Always cordial and professional.
Sep-2023
Professional, and confident what he is doing
Sep-2023
Always a pleasure. Always professional.
Sep-2023
He done my knee replacement and I must say with all the damage he has to work with so I give him 5 stars
Aug-2023
Excellent in all aspects of patient care.
Sep-2023
Great!
Aug-2023
Explain the diagnosis very well
Aug-2023
Professional, competent and compassionate
Aug-2023
He is so nice and caring. The shots are wonderful, giving great relief to aching knees. I appreciate his concern for my back and he’s sending me to a spine specialist.
Aug-2023
I appreciated every person in the clinic. The front desk was terrific, as was X-ray technician and the nurse. The resident and 4th year student were very helpful before I saw Dr. Heck. Thank you.
Aug-2023
Thank you for being so kind and also a big thank you to Dr. Nahr.
Aug-2023
Very professional,went right to problem.
Aug-2023
Best experience at a doctor office
Aug-2023
I have suffered major hip issues since birth and now at age 54 coming in and needing help, I felt dismissed by Dr. Heck. I didn’t even understand what was truly going on with my diagnosis even after hip and back X-rays. It was just take Meloxicam/therapy and come back in six weeks. I understand that he is teaching his two residents flanked on his sides. Honestly… this was a bad memory from experiencing this same situation as a child in leg braces at the downtown Campbell Clinic starting in 1968 and lasting nine years as their Guinea pig. Wow! I thought Campbell Clinic by now would have made major medical strides… it’s 2023!
Aug-2023
Always late. Arrogant, self absorbed, inconsiderate. No amount of pain will bring me back to see him.
Aug-2023
Always very polite and friendly.
Aug-2023
Dr. Heck a great doctor does excellent work. I will refer family members to him.
Aug-2023
Knowledgeable, pleasant but it seemed that connecting with me as his patient was not important. He had a med student with him while talking with me. I wasn’t introduced to the student and thought the interaction was awkward.
Aug-2023
Great professional!
Aug-2023
Very knowledgeable
Aug-2023
Very good Dr !!! I would recommend him to everyone that needs an ortho dr!
Aug-2023
55
Aug-2023
He’s a great doctor. He’s so kind and friendly. He definitely makes me feel comfortable.
Aug-2023
Highly recommended 100%
Aug-2023
Just excellent all around
Aug-2023
Dr. Heck is hands down one of the best doctors in the mid south area, if not, the country.
Aug-2023
Compassionate, an excellent doctor.
Aug-2023
Knowledgeable and efficient - kind
Aug-2023
Very informative and willing to proceed with surgery as requested. Just want to get my hip replaced so I return to a modestly active lifestyle.
Aug-2023
Absolutely the best.
Thank you!!!
Aug-2023
Speaks well
Aug-2023
Excellent
Aug-2023
First visit s little confused but everything turned out good
Jul-2023
thank you Dr Heck you did a wonderful job
Jul-2023
Dr. Heck is always so calm, patient and does thorough examinations in order to treat my mother! He is passionate about his role as a doctor and we love his caring spirit!
Jul-2023
Dr. Heck has an exceptional bedside manner. He is always polite and very patient.
Jul-2023
He was so Nice to me by this being my first time seeing him and his assistant was just marvelous see you in 3 months 👍👍👍
Jul-2023
Professional, caring, and helpful to answer all questions!
Jul-2023
Thank you for taking great care of me.
Jul-2023
Always nice and polite !!!🙏🏾❤️🥰💋
Jul-2023
Very thorough Very patient great approach the atmosphere was great. I felt great. My anxiety was low after speaking with him and his team.
Jul-2023
good bed side and explained procedure very well and great doctor
Jul-2023
Great bedside manner and seemed very caring.
Jul-2023
Awesome Doctor I would recommend him 10 plus. 😊🎉👍🏽
Jul-2023
He took the time to explain the options and I appreciate how he didn’t jump to the decision of surgery right away and suggested other options.
Jul-2023
Wonderful
Jul-2023
Professional. Feedback on related questions.
Jul-2023
He provided a clear answer to my problem based on x-rays taken and from what I had spoken about with him. He provided a solution to my issue and his staff took the appropriate actions.
Jul-2023
I trust Dr Heck entirely with handling my sarcoma case. I don’t believe I could get better care anywhere in the country.
Jul-2023
Have ultimate trust in him!
Jul-2023
Very Professional
Jul-2023
Such a pleasant experience
Thank you
Jul-2023
Thanks for a professional, relaxing and pain free treatment .
Jul-2023
Scheduling my appts proved to be quite the hassle. His assistant even had the nerve to tell me, “you should have answered your phone”. Kind of hard to answer my phone when I never got a call in the first place. I live 2 hrs away and have to schedule full days off from work——-only to be told that one of my two appts wasn’t scheduled. Very frustrating!!!!
Jul-2023
Very professional and gave clear explanation of my issue.
Jul-2023
Professional, very knowledgeable, considerate of my needs.
Jul-2023
Very nice and Great Dr..
Jul-2023
Very good visit
Jul-2023
He was honest and straightforward about everything. He did a great job of informing me of the problems.
Jun-2023
Very honest and professional
Jun-2023
Dr. Heck was welcoming and straight to the point. He offered help.
Jun-2023
Dr Heck is the best! He really cares about his patients.
Jun-2023
Dr. Heck has a great bed side manner. He makes me feel comfortable while getting knee injections.
Jun-2023
Dr. Heck is an awesome excellent with outstanding bedside mannerisms. He has always made me feel important and would take time to listen to me. He does not know how much that meant to me. Thank you, Dr. Heck and I look forward to our next visit.
Jun-2023
Great. Good people person
Jun-2023
We were very please with DR. Heck
Jun-2023
Greatest Orthopedic Surgeon ever!!
Jun-2023
He is the man
Jun-2023
Doctor ALWAYS show VERY professional visit
Jun-2023
Thorough, professional, very nice, down-to-earth.
Jun-2023
The doctor explained everything to me So I can understand my situation.
Jun-2023
Great experience
Jun-2023
I,will,give,him,9
Jun-2023
Kind, knowledgeable and caring.
Jun-2023
Listens to the patient. Explains things well.
Jun-2023
He has no compassion for his patient. I’ve had little to no instructions on my surgery.
Jun-2023
He was very nice and knowledgeable. He listened to my concerns. I would highly recommend Dr. Heck, the resident, and the staff. They were all awesome!
Jun-2023
Dr Heck is a talented doctor. Not only do I think so I have heard that from several nurses and other doctors. he is honest about the problem and honestly works to solve the problem.
Jun-2023
Dr. Heck is a very fine doctor. So pleased that I was referred to him.
Jun-2023
Excellent job
Jun-2023
Dr. Heck provided excellent care! He answered all of my questions and made me feel validated as a patient!
Jun-2023
Very nice an understanding
Jun-2023
excellent doctor I am very happy to be your patient
Jun-2023
Great doctor A+
Very caring person
Jun-2023
Great professional!
Jun-2023
Now, that’s a doctor, along with the staff, from start to finish.
Jun-2023
He was very informative and personable. Gave me options for my issue and allowed me to have input.
Jun-2023
I was disappointed that he didn’t send in for a prescription he said I could use.
Jun-2023
Dr. Heck is a wonderful doctor. I highly recommend him if you need an orthopedic surgeon for hip or knee. He is compassionate and as far as doctors go he has a great bed side manner.
Jun-2023
He is an excellent doctor
Jun-2023
He is a great Dr. Benn mine for years. Top notch
May-2023
He’s a very friendly doctor, I love his bedside manner.
May-2023
Gentle, caring and compassionate
May-2023
Professional. Skillful.
May-2023
Great doctor.
May-2023
Awesome dr. Very good bedside manner
May-2023
He's great made me feel very good with my care .
May-2023
Very caring doctor
May-2023
Dr. Heck was patient, concerned & put me @ ease with the information he gave me regarding total (posterior) hip replacement
May-2023
Great
May-2023
Provides very good care
May-2023
Great Doctor
Concerned Compassionate
May-2023
He was very nice and informative. Gave me my options for normal treatment to worst case scenario. Also made suggestions on what I could do to help with my progress.
May-2023
Nice patient and thorough
May-2023
Discussed options with me and has given me hope.
May-2023
He has been great so far
May-2023
Very pleasant doctor that gets right to the point but answers all questions. He doesn’t rush. Pleasant experience
May-2023
Very professional demeanor. Thorough. Gave honest assessment of my issues without being pessimistic. Highly recommend.
May-2023
Great physician
May-2023
very good doctor i will tellall my familer and how good he is and i thank him
May-2023
Informative, pleasant, thorough.
May-2023
Dr Heck takes his profession very serious. Remarkable surgeon ! I still have full range of my hand after removing tumor from my elbow
May-2023
Excellent!!!!!!!
Apr-2023
Great dr
Apr-2023
Could have been better my knees hurt and I have sharp pains I hurt and he just wants to give me injections they don't work I need something else
Apr-2023
Very kind and welcoming, always a pleasant visit. He answers questions and genuinely cares.
Apr-2023
Dr.Heck is an amazing physician! He truly cares about his patients. He answers all questions and never rushes you. He encourages his patients. With my one year check up he was so excited with my progress (almost as much as I am lol). Thank you for all you do Dr. Heck!!!
Apr-2023
Great Doctor!!
Apr-2023
He was knowledgeable but was in and out of the room. I had more time with the resident.
Apr-2023
Very Good
Apr-2023
Thank you so much Dr. Heck for your kindness, warm smile, and advice on getting my health in check!
Apr-2023
Very nice and excellent dr.
Apr-2023
Dr. Heck enters the room with kindness and concern. He extends his hand to welcome you to his office and with appropriate eye contact, he listens to my concerns and assesses the situation with absolute certainty and unwavering professionality. I love his firm but gentle and non-judgmental way of saying "youre fat" while encouraging you to do better. Because Dr. Heck provides care in a way that fits me, he is at the top of my list of orthopedic physicians.
The support staff members are all patient, kind and efficient.
!
Mar-2023
No he was very good 👍
Mar-2023
Hip replaced, fantastic results, very friendly, great communicator
Mar-2023
He's a great Dr.
Mar-2023
Good
Mar-2023
He is the best! Dr. Heck is concerned and compassionate.
Mar-2023
GREAT DOCTOR ☺️
Feb-2023
Dr.Heck made me feel comfortable when I was in a lot of pain. He has a wonderful bedside manner.
Feb-2023
Great professional attitude & offered advise for next step.
Feb-2023
Exceptional doctor. Very caring and knowledgeable.
Feb-2023
I lovexhim he make you feel like he care and when he give me my shots i don’t feel it
Feb-2023
Dr Heck was very nice and to the point. Looking forward to a different outcome in the future!
Feb-2023
Professional
Jan-2023
Thank you??
Jan-2023
Very much liked his perspective on treatment options. Pleasant person.
Dec-2022
VERY GOOD
Nov-2022
Great caring professional
Nov-2022
Very professional and personable. Very thorough in his examination.
Nov-2022
Seemed very brief and stretched out on todays visit. The main thing gave me a quick report my MRI was clear. That was the most important.,,,,
Nov-2022
Very satisfied with the surgery
Nov-2022
He saved my life. He is an outstanding surgeon. He took the time to tell me the reason for any type of procedure I needed
Oct-2022
Great surgeon
Oct-2022
Thank you Dr Heck for taking great care of me!!
Oct-2022
Very good Doctor l thank God for him!!
Sep-2022
The best in Memphis
Sep-2022
Very professional skilled doctor.
Sep-2022
Extremely professional, friendly and straight forward with answers.
Sep-2022
Wonderful surgeon
Sep-2022
Short wait time. Pretty women
Sep-2022
He was so patient we me explaining all my options to improve my knee Love Dr
Heck thank you for your Great service
Sep-2022
Attended to quickly. Dr. Heck explained well and answered all my questions to my satisfaction.
Sep-2022
Very pleasant experience
Sep-2022
A pleasure to work with
Aug-2022
Very pleasant and professional. All staff went above and beyond. I will refer and be a loyal patient.
Aug-2022
Do very good work nice and friendly too.
Aug-2022
Helpful, compassionate and listens! Great doc!
Aug-2022
Very professional and courteous
Aug-2022
Very informative in telling me what to expect. Very attentive listening to my questions.
Aug-2022
I had a good experience with Dr. Robert Heck. I will return again in 5 weeks.
Jul-2022
Dr. Heck has been so respectful and helpful with my care. He ensured I understood everything going on and that I was taken care of.
Jul-2022
Very theory and answer questions in a professional and understanding way.
Jul-2022
Great doctor!
Jul-2022
Always patient and a good listener.,
Jul-2022
Super professional and encouraging. Good people.
Jul-2022
He is very nice and professional , he explained everything to me. I am thankful that he is my knee doctor!!
Jul-2022
Very friendly, nice and knowledgeable doctor.
Jul-2022
He was great! Super friendly and made me feel very comfortable for a procedure I never had before.
Jul-2022
Great provider ... Awesome
Jun-2022
He's a good doctor
Jun-2022
Dr.Heck is a wonderful surgeon with such a kind heart! I have no worries under his care/treatment.
Jun-2022
Dr. Heck is simply the best!
Jun-2022
Excellent communication
May-2022
This was my initial visit. Dr. Heck and his entire staff were quite courteous and professional. Dr. Heck was personable and patient with us; he took his time to answer all of our questions thoroughly. His mannerisms are calming. Thus far, we trust his care.
Apr-2022
Very nice and listens to you. He did my ankle amputation surgery and it was easy and healed up perfect and fast and he is the best surgeon I could have asked for!
Apr-2022
Great visit, true professional.
Apr-2022
Dr Heck and the entire staff are always so nice and professional! I trust his knowledge, opinion and skills and feel so blessed and grateful God put me on the path to him for treatment and healing.
Apr-2022
Very kind and knowledgeable. Great bedside manner. Thankful he was willing to work me in as an extra patient.
Apr-2022
Very professional & personal!
Mar-2022
Very nice Dr. Very helpful with your needs. He the best Knee Dr. I've had.
Mar-2022
great md. easy to talk to.
Mar-2022
Dr. Heck was very professional and attentive to my issues
Mar-2022
Only appointment available at medical center location was 7:15am. Was seen at 8:15am
Feb-2022
He was very nice and explained my issue to me thoroughly.
Feb-2022
Dr Heck and his staff are the best.
Feb-2022
Done a wonderful job on my amputation
Feb-2022
Excellent doctor!
Jan-2022
Very informative. Did not rush
Jan-2022
My wife and I love Dr. Heck and his staff.
Jan-2022
He was very concern and gave me great instructions to heal.
Jan-2022
Amazing surgical skills. Great bedside manner. I’m so thankful for all he has done for me!
Dec-2021
Explained my problem well. Listened and answered all my questions.
Dec-2021
Dr. Heck and his staff are absolute gems.. I was so blessed to have him care for me and later with his staff on follow up.
Thank you !!
Blessings,
Al and Palmer Robinson
Dec-2021
Good looking assistants here
Dec-2021
N/A
Nov-2021
Personable, extremely competent. Treatment is always effective.
Sep-2021
communication was clear, concise and accurate. Pleasant conversation. Thank you. I couldn't ask for more.
Sep-2021
It was a Wonderful visit the doctor was very polite and helpful.
Sep-2021
Informative visit that gave me a forecast of future issues with my knee.
Sep-2021
Best Dr. ,care a lot
Aug-2021
He was very understanding & explained details to me.
Jul-2021
Professional, expert and great therapist results
Jul-2021
Patient, infirmative and caring
Jun-2021
Very professional
Jun-2021
Very friendly and great bed side manners. Definitely would recommend
May-2021
ALWAYS PROFESSIONAL AND LISTENS CAREFULLY TO WHAT I HAVE TO MY PROBLEMS.
Apr-2021
While Dr. Heck was a nice person and I trust his medical expertise, I didn't feel like he took my injury very seriously. It felt as if there was a standard checklist and he checked all the boxes and sent me on my way.
Mar-2021
Very easy to understand, explains what he is going to do in words that can be understood! Very neat in appearance , very likeable!
Mar-2021
Very concerned and seemed very professional !!!
Mar-2021
Personable,empathitic and very professional. Also appears to be very physically fit which is a good example for a health professional.
Feb-2021
He is a great doctor ! I would most definitely recommend him to anyone. He saved my leg and I am so very thankful for him !! Thank you Dr. Heck!!
Feb-2021
Dr Heck, Deborah and all the staff are awesome! Professional, very skilled, efficient and nothing but positive experiences from the first visit!
Jan-2021
Dr. Heck is an exceptional provider. He takes wonderful care of our son and is kind, attentive, and knowledgeable.
Jan-2021
Thoroughly explains procedure, etc.
very personable
Knowledgeable
Fellowship: Musculoskeletal Oncology, University of Chicago, 2001 Board of Certification: American Board of Orthopaedic Surgery University Appointment: Associate Professor, UT-Campbell Clinic, Department of Orthopaedic Surgery
Other: Research Committee, The Campbell Foundation Education Committee, Campbell Clinic Board of Directors, The Campbell Foundation
Professional Societies: American Academy of Orthopaedic Surgeons Musculoskeletal Tumor Society Mid-America Orthopaedic Association Southern Orthopaedic Association Tennessee Orthopaedic Society Memphis Orthopaedic Society Southern Medical Association Memphis Medical Society Tennessee Medical Association
Dr Heck was patient and was very understanding explaining everything zo asked about my treatment. He’s very professional
Very happy with surgery and after. Very knowledgeable to our questions.
His kindness is so reassuring. I’m completely comfortable in his care.
Dr Heck was very thorough and very honest and explained risks associated with surgery. I feel very confident in him. He was very professional and kind. Will refer to family and friends.
Doctor Heck is and Amazing Doctor he did tell me on my first time meeting him he would do the easy part which would be the TKR and I myself had the hard part keeping up with physical therapy and it’s been Amazing and his staff is so great to me and Ms Diamond is so Nice
Very informative and patient.!
2 weeks out from Total Knee Revision and MPFL Tear Repair. I feel confident in Dr Heck and his expertise is already showing in my recovery.
Very personable and happy with surgery that he performed.
This visit was very efficient and I feel that Dr. Heck performed all necessary tests to progress my diagnosis and treatment.
Dr. Heck took care of my health very well today and will like to keep Dr. Heck as my doctor