Rachel Mercer, MD

Thorough explanation—thanks!

Very professional and very friendly.

She is good at what she does. She seemed “rush” to move on to next patient. For the cost of an eye exam, give the patient all the time they want. The guy assistant was great with my mom

If all doctors were as caring and interested in their patients, the world would be a better place!

Explained everything and made me feel very comfortable regarding decision. One eye down, one to go.

Felt like I was in very great hands

Dr. Mercer is very thorough. She takes the time to answer questions and explains in terms you can understand. She is a GREAT doctor!

All qualities one would want in a doctor!

Great service.

My blepheroplasty eyelid surgery was 10 days ago. I followed Dr Mercer’s recovery protocol closely and I am THRILLED with the results. She is an amazing surgeon.

I am very impressed with Dr. Mercer.

She is very thorough & explains everything to me regarding the tests they ran & how they affect my eye sight. Very impressed with her.

Doctor Mercer has the nicest personality of just about anyone I know. She sees me as an individual & while with me,I am who she is concerned about. So blessed to have her as my doctor.

Very professional doctor. Explained all the details of my cataract surgery. The first eye was done yesterday.

She was so kind compassinate

Exceptional physician.

Excellent!! Very professional with great skills. I highly recommend her for your eye care!!

I love her. She’s got a very good bedside manner, so knowledgeable and takes her time with you. You can tell that she really cares for you not just as a number but as a person. They’re so good at Midwest Eye.

She gave a good examination and explanation of treatment plan. Good bedside manner

She’s great. Very nice and professional. Her staff is very friendly and makes you feel comfortable.

Expert care with a personal touch.

Seems very professional and thorough. Friendly and answered my questions.

Dr Mercer is very good, the only problem I had was waiting over an hour to see her.

knowledge friendly and professional

Appreciate her. Comfortable explanations and going into treatment and expectations..

I am so excited to be part of Dr. Mercer’s patient list. This was the first visit but I was so impressed with her knowledge and caring support.

She does a good job. I can see so much better now

Rachel is a caring and efficient physician. She answers patients’ questions and explains things well.

Dr Mercer is an excellent and highly competent doctor. She demonstrates concern for her patients and takes time to answer any questions completely.

Great doctor...thorough and friendly. Would recommend to anyone.

Very pleasant.

Great caring Doctor, I trust her with my eyes.

Very nice.

Honest and helpful. Love her

Absolutely perfect. Good night having better.

Dr. Mercer is a very kind, caring and talented surgeon. She truly cares about patients and their outcomes.

Careful, thorough and efficient. Very caring and personable.

Very nice and remberd who you are

She does an outstanding job and is very polite and courteous.

Dr Mercer Was So Kind And Helpful! I Believe She Diagnosed The Problem Correctly! Thank You!

Found her very knowledgeable kind and answered any and all questions concerning my visit.

Dr told me she would prescribe an ointment for my eye but was on to telling me I should change my next appt to see Dr Ripa rather than Dr Mercer because of a scar on my cornea. Before I could ask questions about the ointment or explain that the scar on my cornea has been there for at least 30 years and causes me no problems, she was out of the room. I called the office the next day (Thursday) with questions about the ointment but no one returned my call Called the office again Friday and again asked for a return call which did not happen. Had discovered the ointment she ordered was going to cost $291 dollars with insurance. Can't do that. It seems clear she does not want to be my doctor. Not sure what I could have said or done in the maybe 10 minutes I spent with her on Wednesday that might have offended her.

I so enjoyed meeting Dr. Mercer. She was very knowledgeable, polite and friendly. Most importantly she explained in great detail and made me feel comfortable.

Dr. Mercer was fully invested in listening to my issues and figuring out what was causing it. I would recommend her to anyone!

Caring and professional physician. I would recommend her to anyone needing an eye doctor.

She was very pleasant and explained everything

Exceptional

Dr. Mercer is highly trained in her field. She’s a good listener and takes time to address all patient questions.

Wonderful patient rapport and astute clinician!

Dr Mercer was very friendly and explained everything to us clearly..

Very thorough and smart!

Excellent provider. Have recommended her to several people!

Focused, informative, friendly

My best eye care doctor!

Very thorough on her examination and explanation on results. Gave me her recommendation for best treatment and the why’s that were easy to understand.

She's always upbeat, professional and an all-around great doctor!

She was 1 hour late. Very rushed.

Awesome experience…Doctor is very kind and caring!

Al

Awesome and thorough. Very pleased she is my doctor..

She seemed pleasent and knowledgeable. I won't know more until after the surgery.

Nice, but only spent 4 minutes total with me.

Very easy to talk to, comforting, and professional.

Friendly, professional, gets to the point. Ch

Had the same dr for years. Still getting acquainted with her.

Doctor Mercer takes her time and answers all questions and is thorough and a wonderful ophthalmologist.!!

Very quick.

I always get excellent care. Very personable and easy to talk with and explains thoroughly all my concerns.

As far as I can tell, she did a great job.

Fast and efficient, but also took the time to explain things and check on how I was reacting.

She is friendly and professional.

Very thorough and knowledgeable. Has the patients best interest above all.

Dr. Mercer is the best, very caring and compassionate. I was told I had Cataracts and asked Dr. Mercer for a 2nd opinion and she did an excellent job of explaining my options and what she thought would be the best course of action to take to correct the issue. She completed the Surgery and I could not be happier. I would Defiantly recommend Dr. Mercer for your eye care needs.

No nonsense and the best.

Did a great job!

She’s the best! Interested, thorough, and on the ball!,,

Very thorough and informative.

I am very satisfied with my first cataract surgery and very impressed with the efficiency and thoughtfulness of Dr. Mercer and the staff. So looking forward to having the second eye done!

seems to really care about my well being

Oh, I absolutely hate these. Follow up rating garbage! Dr Mercer is excellent and answered all my questions. The office personnel were incredible and got me home safely!

Awesome as a doctor and warm personally. Very happy with my treatment.

Always a pleasure.

Rachel is the best! She takes her time with you and is very caring. Great personality!

Great Dr. And great people skills!

Very good doctor. Answers all question clearly. Nice bubbly personality.

She explained my eye treatment in detail and made me feel comfortable during my visit with her.

Respectful, knowledgeable, personable , always asks if client has any questions

She cares for patients and explains any new procedures.

Very thorough. Gives good explanations I can understand. Willing to listen.

Dr. Mercer is one of the most caring, comforting people I have met in the medical field. Love her.

Professional, patient, and kind in every aspect of the procedure.

Dr needs to explain my condition better and options

In good hands with this professional!

Very through and compassionate

Extremely professional and excellent communication skills. Dr. Mercer is a true asset to Midwest Eye Care.

Great care.

Very personable and professional. Answered all my questions

Professional, talented, upbeat!

Exceptional physician. Dr. Mercer takes her time to thoroughly explain her diagnosis and treatment. I highly recommend her.

Dr. Mercer is professional and knowledgeable with kindness and warmth thrown in. Would highly recommend.

Excellent Dr. Strait forward, to the point.

Feel very confident having having this doctor

Wonderful service and gives directions very clear would tell anyone to go too her

Everything was fine. Thank you!!!

Very satisfied with my visit and the outcome of the cataract surgery

Dr. Mercer was professional and courteous and made me feel very comfortable with my upcoming procedure. Midwest Eyecare is very lucky to have her on staff.

Glad to learn of new macular treatment on horizon.

Very thourough care. Communication is very good

Dr. Mercer made me feel as comfortable as possible in a bad situation. From her talk with me and her assistant , I could clearly tell that she was extremely skilled, professional, and compassionate. And believe me, I really know how to read people!

Really am pleased with Midwest eye care and all the help The doctor is great she makes you feel better about the surgery they are all great people

Perfect visit. No complaints.

Excellent would recommend her!!!;

She was very nice and had very good technique!

Excellent doctor!!!!

One of the top healthcare providers in the area. Great bedside manner and always concerned about her patients. Shows genuine concern for her patients. One of he best

Very professional and kind, focused on detail and best options, very satisfied:)

Rachel takes care of everything so well!

She is great

Very nice and professional.

She knows what she is doing! Tells you what she is doing. Very personable!

She very knowledgeable! Great doctor.

Absolutely wonderful doctor answers any questions you have and explains the procedure you are about to experience.

Doctor Mercer and the staff are wonderful.

She has replaced lenses in both my eyes , has answered every question I've had in a clear understandable layman's language.. she is not pushy and gives you facts and let's you make the decision.. she is , in my opinion the best you can find for your eye care needs !!!

Very nice and personal. Good job on eye surgery.

Appointment was late

She takes time, listens. Very good at what she does.

Good job!!

Very friendly and takes time to explain things to me.

Inspires confidence. Felt totally comfortable with the procedure !!

She did an amazing job.

Dr. Mercer is awesome!

Everything was done efficiently and kindly. Appreciated the kindness of all

Felt rushed. My mid and reading ranges were never checked.

Excellent medical background. Clear explanations of her diagnosis and possible treatments.

She was thorough, knowledgable and caring.

I’m so glad Dr Mercer is helping me with my vision needs.

Rachel is so personable as well as professional. She really cares and offers excellent advice on how to care for my aging eyes. ❤️

I like her, but she sure was in a hurry. I felt like I was being rushed through my appointment.

She is a very good Doctor and. Friendly. Yea I would commend her to everyone.

Very informed but a long wait to see her

Excellent communication skills. Put me at ease concerning an upper eye lid procedure.

I was scared to death, but she explained every thing she did so well! Thanks, Dr. Mercer!

Dr. Mercer is very knowledgeable and thorough and very pleasant to work with.

I had excellent results

I get the best care there is.

Dr. Rachel is personable, knowledgeable, and professional!

All very good.

I liked Dr. Mercer. She was to the point!

Very professional and very helpful. Knows her job well!

Very professional and pleasant to talk with. Always very informative.

We had a very good experience.

Rachel is very very kind warm-hearted Dr. She explains the results well & what may need to be done in the future.

I like the conversations and explanations I get when I visit with Dr Mercer. Makes procedures easy to understand and that makes me feel comfortable and confident when needing some work done.

Excellent service skills. Thoughtful and thorough.

in a hurry, no time to address questions, couldn't wait to get out the door

Very kind, competent, and professional.

She is very friendly and professional.

Very efficient Very nice Very thorough

The doctor was impersonal and asked a minimum of questions to discuss my eye care. Not interested in ever going back.

Impressed by everyone from front desk all the way through process. Everyone was professional and knew their jobs. Dr. Mercer is outstanding from beginning to end.

Dr. Mercer has a calm manner that gave me comfort for my upcoming surgery.

My recent appointment went just fine. Everything was done very professional.

Very kind, attentive.