Dr. Olivia C. Ong, M.D. is a Glaucoma Specialist, who protects the vision of her patients in the San Gabriel Valley. Her goal is to provide the best possible care that she can to my patients.
Dr. Olivia C. Ong, M.D. is a Glaucoma Specialist, who protects the vision of her patients in the San Gabriel Valley. Her goal is to provide the best possible care that she can to my patients.
The reviews listed below were collected independently of Azul Vision through rater8. Each review represents an authentic and verified patient experience.
She is excellent
Sep-2024
Speedy.spent maybe 5mins with me.
Aug-2024
Dr. Ong is amazing and such a wonderful doctor.
Aug-2024
Always in a rush Dr. Slow down we are older and have questions
Aug-2024
Great
Aug-2024
Dr Ong is knowledgeable, professional and takes the time to answer and explain all our questions.
Aug-2024
Explain the problems
Aug-2024
Very knowledgeable, professional, caring and accommodating that answers all my questions, no matter how very busy she is. She needs extra assistance, so she won't get sick due to overwork schedule.
Jul-2024
Dr. ONG explains procedures clearly Ann’s listens to your concerns and questions.
Jul-2024
Professional / informative / efficient
Jul-2024
The most personal and professional Eye specialist I have meet. I am so fortunate.
Jul-2024
Dr. Ong delivers premiere professional care. She has a pleasant nature, listens to your questions, and educates when indicated. She has the respect of the staff who support her and happily, she works out of three different offices so you can always set-up an appointment without waiting long. Dr. Ong invests much care and time into each patient because she cares.
Jul-2024
Dr Ong is always caring and professional towards her patients.
Jul-2024
DR.ONG, WITH A CALMING VOICE AND MANNER, ASSURED ME SHE AND HER TEAM WE'RE GOING TO GIVE ME NEW EYESIGHT AND THERE WOULD BE NO PAIN AS MY CATARACT WAS GOING TO BECOME A THING OF THE PAST. UPON COMPLETION OF MY SURGERY I KNEW THAT THIS WAS SO TRUE. AND I TOLD HER HOW GRATEFUL I WAS.AND I AM GRATEFUL FOR EVERY CAREGIVER THAT HELPED ME ALONG THIS JOURNEY. EVERYONE, FROM WHEN I SIGNED IN, TO WHEN I WAS GRACIOUSLY HELPED INTO MY WHEELCHAIR, AND OUT THE DOOR TO MY DRIVER-BY TWO
WONDERFUL CAREGIVERS-WAS EXTRAORDINARY. ALREADY, I'VE SPOKEN TO A FRIEND,THAT SHOULD SHE OR ANYONE THAT SHE KNOWS EVER NEED EYE HELP, DR ONG, AND HER TEAM, IS DEFINITELY THE RIGHT CHOICE...+++
Jul-2024
Dr. Ong is so kind and compassionate. She always comes in smiling and in a good mood. She is the best!!
Jun-2024
She cares about her patients & doesn’t keep them waiting a long time before seeing them
Jun-2024
Thank you Dr. Ong for being so thorough and informative and answering all questions.
Jun-2024
Nice hard working !!
Jun-2024
Efficient. Thorough. Kind.
Jun-2024
Always have a great experience with Dr. Ong, highly recommend this doctor and office.
May-2024
Dr. Ong has been very helpful and answers all my questions. Very positive and clearly explains my condition.
May-2024
I do not want to get anyone in trouble, so I decline to make any comments.
Jun-2024
She is very good and explains everything so you can understand.
May-2024
She is the best, always talks very well on my level to explain any concerns.
May-2024
Dr. Ong is always cheerful and professional.
May-2024
Dr. Ong is an outstanding Ophthalmologist. I sincerely recommend her as a very capable and caring doctor.
May-2024
Love this amazing Dr.
she is so busy & the wait is worth it because she ALWAYS makes time to talk with her patients & explain things .
May-2024
Comfortable and easy to talk too.
May-2024
I love Dr. Ong. She's full of life, joy, and is attentive to the patient's needs willing to adjust anything out of balance because she cares.
May-2024
Very caring about the patient
May-2024
Dr ong is amazing and her excellent work is greatly appreciated
May-2024
Dr Ong is a great doctor.... Very detailed and compassionate. I go there because of her.
May-2024
She will explain your condition to give your an idea about your progress and also treatment plan very thorough
Apr-2024
Very thorough and knowledgeable.
Apr-2024
Always pleasant!
Apr-2024
She is thorough and helpful.
Mar-2024
She’s a very good doctor ,I thrust her and her advises, and make me feel relaxed wen I’m going to her office👍👍👍for her servies
Mar-2024
confident and great skills.
Mar-2024
Doctor Olivia ONG. She is the best. Thank you doctor Ong.
Mar-2024
Doctor ONG is a great doctor!! Efficient, thorough really cares and helpful. Explains everything and makes you feel comfortable!
Mar-2024
The best doctor. I have seen in recent years...thank you.
Mar-2024
Waiting too long
Mar-2024
Dr. Ong always offers her best service to me and I'm sure to all her patients. Thank you Dr. Ong.
Mar-2024
Dr. Ong is very personable.
Mar-2024
I have been very happy with Dr. Ong, she takes the time to explain everything that is going on with my eyes.
Feb-2024
Very comprehensive. Wish more medical doctors were as well.
Feb-2024
Very helpful
Feb-2024
She has been my doctor for years and will miss her care
Feb-2024
Dr. Ong is engaging, comprehensive with her assessments, educative, encouraging. She has a good professional pleasant support team.
Feb-2024
Excellent
Feb-2024
She is awesome. She said she would work me into any cancelations for Right Eye catarac surgery
Feb-2024
She always takes the time to discuss any problems you may have or anything concerning your condition that you do not quite understand.
Jan-2024
Outstanding doctor
Feb-2024
I have no doubt about her expertise, but I feel badly for her in that she is always in a hurry which leads me to believe she might be overloaded with patients.
Jan-2024
Caring and informative
Jan-2024
Explained everything thing, well conduct herself professionally and with respect
Jan-2024
Dr. Ong took her time to listen to / talking to the patient, which I great appreciated!
Jan-2024
She is lovely, intelligent and you can tell she loves what she is doing. Unfortunately, she is now only seeing patients that have severe cases. I'll need to find someone else.
Jan-2024
I am very satisfied with Dr. ONG’s care. Always very attentive and explains everything very well.
Jan-2024
Was really pleased with the dr. She was helpful and professional. But not so much with Regal I waited 4 1/2 months to get this appointment. Only to find out that my macular degeneration has worsened and I need to so see a retina specialist before my treatment can move forward. And guess what all the retina specialists are booked up solid . I can’t even get an appointment with one, I think Regal is just waiting until I go blind then they won’t have to deal with me.
Jan-2024
Dr Ong were very busy attending to her volumes of patients and I don’t mind waiting for my turn inspite of appointment time. I respect Dr Ong and give her my confidence helping me in resolving my eye problems. Thank you Dr. O. Ong.
Jan-2024
Very thorough!
Jan-2024
Explained findings of exam in plain language. Answered my questions in very helpful manner.
Jan-2024
Dr. Ong is AMAZING!
Jan-2024
Very professional Doc.
Dec-2023
Excellent DR
Dec-2023
Wait time was much shorter than usual today…Dr Ong was attentive and explained things well as usual.
Dec-2023
Dr and staff are very helpful and friendly
Dec-2023
Dr Ong and her staff are very compassionate
Dec-2023
Very professional and knowledgeable!
Dec-2023
My father was having trouble with his vision, until he was referred to Dr. Ong,
Since 2020 his vision has improved enormous
Thank you Dr. Ong
Dec-2023
Very professional
Nov-2023
She listens to me and follows up on my visits
Nov-2023
Exelent
Nov-2023
Thank you, Dr. Ong!
Nov-2023
Always take good care of patient.
Nov-2023
I was very pleased with the cataract surgery and thought Dr. Ong was excellent. Unhappy with follow up visit, was not seen after an hour.
Oct-2023
Excellent physician but record keeping wasn't updated and my medical progress report was a duplicate of my previous office visit and did not reflect the current office visit test resultds
Oct-2023
Did not see Dr. Ong this visit.
Oct-2023
Dr Ong is pleasant, knowledgeable and has a great personality!
Oct-2023
Consistent care for several years
Oct-2023
great doctor
Oct-2023
Helpful, understanding, knowledgable, stormy and lind
Oct-2023
Explained procedure in words I understood. Was very thorough, and nice.
Oct-2023
Dr. Olivia Ong is a very, very precious Doctor. She was very kind, patient in explaining the purpose of the Lazer treatment and I just love her kindness, understanding, very caring and compassionate too. She is just a very outstanding doctor and will be blessed with many more patients.
Thank you very much, Dr. Ong👩🦰🙏🧡🌹!
Oct-2023
Dr Ong is so professional and kind.
The cataract surgery I had on both eyes was very successful. I will definitely refer her to family and friends.
Sep-2023
Dr Ong is always very professional. She is thorough & always explains what’s she doing & why. Have seen her for many years & have never been disappointed.
Sep-2023
Talked very fast to inform as quickly as possible. Next timeI should bring a recorder. That way I can review what she told me.
Sep-2023
Very Nice
Sep-2023
Very friendly n professioaln
Sep-2023
She seems to know her job, and that makes me more confident to get the surgery.
Sep-2023
Dr. Ong explained clearly the results could expect from
Sep-2023
Amazing Doctor.
Sep-2023
Dr Olivia Ong is the greatest!!
Aug-2023
Excellent. Always a truly caring professional.
Aug-2023
Doctor Ong gets top ratings from me but the visit was painful. It took forever in the waiting room before the doctor saw me. Why do we make appointments????
Aug-2023
She is nice. She explained everything to me.
Aug-2023
Dr. Ong was professional yet, polite and personable, in her examination as well as in her explanation of my upcoming procedure.
Aug-2023
Fast to get in
Aug-2023
Great doctor. long wait. Need more doctors
Jul-2023
VERY THROUGH and attentive.
Could not ask a better experience.
Art Davidson
Jul-2023
Wow, My best wonderful dr. and great Staff,, very helpful. Thank to All of you Rogelio González
Jul-2023
Dr Ong is highly competent and always busy. I have been seeing her for over 15 years and have great confidence in her skills as an eye surgeon
Jul-2023
Excellent and caring doctor!
Jul-2023
Dr. Ong has been my glaucoma specialist for 10 years. She’s the best.
Jul-2023
Dr Ong is very professional and informative. Thank you.
Jul-2023
I am very pleased with Dr. Ong’s expertise service.
Jul-2023
Many years of excellent care.
Jul-2023
Wonderful patient and caring. Restored my vision
Jul-2023
Excellent Doctor
Jun-2023
very efficient & friendly
Jul-2023
Very professional and every time I leave her office I feel good because she explains everything very well
Jun-2023
Dr Ong is a friendly, caring and a professional doctor. She eased my fears when I was first diagnosed with an eye condition, she did my surgery and she is super positive in all my follow ups! I highly recommend her! She is wonderful!
Jun-2023
Nice lady, feel comfortable with her. Thank you 🙏🧚🏼♀️
Jun-2023
She is great, always in good mood no matter how over booked she is.....
Jun-2023
Excellent eye care
Jun-2023
Dr Ong explains the care in detail and responds to all questions.
Jun-2023
Always takes the time to answer questions and explain test results thoroughly
Jun-2023
Things went quickly today
She’s amazing
Jun-2023
Answered all my questions
Jun-2023
she is very polite and friendly
May-2023
Dr.Ong is thorough and efficient, despite her workload which is constantly excessive.
May-2023
She’s the best. I wish all my doctors were as skilled, dedicated and caring as she is.
May-2023
Very professional and caring
May-2023
She's a very friendly doctor and caring.
May-2023
Dr. Ong is an excellent Ophthalmologist, always attentive, patient and caring.
May-2023
Cares about patients
May-2023
Dr. Ong gave me straightforward advice on how to deal with my difficulties.
May-2023
Dr. Ong is so attentive and explains and answers all my questions thoroughly .
May-2023
Olivia Ong is a very fine ophthalmologist and glaucoma specialist. She is easy to talk to and is able to answer all my questions and concerns with no problem. I would gladly refer her to my friends and family . Both my husband and myself are under her care. She’s great.
Apr-2023
Great doctor
Apr-2023
I’m very happy with Dr Ong 🤍
Apr-2023
Excelente 👌
Apr-2023
Knowledgeable and caring with the ability to communicate effectively
Apr-2023
Long waiting periods. Not a very friendly atmosphere.
Apr-2023
a VERY long wait for an overworked doctor, but Olivia Ong is worth the wait. She should have a larger office and another doctor to handle her workload
Apr-2023
Always caring with her patient.
Apr-2023
courteous, patience , take time to explain things,
Apr-2023
Staff in Monrovia office was very helpful.
Alexis Navarro
in Glendale office went out of her way to help me
Apr-2023
I have been seeing Dr. Ong for at least 10 years. She is a very compassionate, friendly, knowledgeable and experienced
physician. I have recommended her several times.
Mar-2023
Pleasant, friendly, and informative
Mar-2023
Dr Ong is pleasant and professional. She takes the time to answer all my questions.
Mar-2023
I have full confidence in Dr. Ong’s professional judgment. Her assessments
are comprehensive. She listens well, provides education when needed and prescribes new Rx the same day, sometimes the same hour of the appointment. Dr. Ong is enthusiastic about improving a patient’s eyesight; you sense her personal care. She offers options to treatment when indicated. Dr. Ong apparently is very much in demand but I have never felt like she rushes with me rather, she is efficient, methodical, leaving no stone unturned.
Mar-2023
Great service. Very patient focused.
Mar-2023
Very helpful.
Mar-2023
Dr. Ong is great!! Thank you!!
Mar-2023
she is very good and hard working.
Mar-2023
Professional
Mar-2023
Dr. Olivia is the best. The office needs
Improvement in scheduling, I waited one hour to see Dr. Oliva
Mar-2023
Very good evaluation of my eye issues. Dr. Ong took time to make sure I understood the options for my cataract surgery especially lens selection. The only concern we didn’t discuss halos or starburst possible with multi focus.
Feb-2023
As busy as she is, Dr. Ong is always kind and friendly and takes time to answer my questions. I always feel that she is genuinely happy to see me.
Feb-2023
Accommodating. And we’ll explain the check up
Feb-2023
Very skilled, great communicator, personalized care.
Feb-2023
I wanted to lear about "Laser Peripheral Iridotomy" as soon as she saw the paper she abruptly said that doesn't apply to you. WHY????
Feb-2023
Wonderful
Jan-2023
Wonderful to work with to improve my vision
Feb-2023
Dr. Ong is an excellent professional! She is thorough, a good listener, explains everything she’s doing during procedures, offers alternative Rx and treatment plans when indicated (I had an allergic reaction to an eye drop), has good rapport with her support team, is courteous and is conscientious in setting up follow-up appointments. A very pleasant person!
Jan-2023
Excellent doctor and caring
Jan-2023
Dr. Ong is the best!
Jan-2023
i am very happy to have Dr. Ong taking care of my eyes! She is very professional and truthful and always explains with clarity how to better keep my eyes healthy.
Jan-2023
Very nice to patients
Jan-2023
Friendly and professional, and very clear in her explanations.
Jan-2023
Wonderful
Jan-2023
Friendly, listens, engages and consults
Dec-2022
She is a fabulous doctor!
Dec-2022
She explains, answers questions and is patient
Dec-2022
Dr. Ong is always caring even when busy
Dec-2022
Upbeat and energetic with patients.
Dec-2022
I am very satisfied with he service. She is well qualified and professional.
Dec-2022
Wow. Efficient and fast...even on a Saturday. Dr. Ong always is attentive and informative.
Dec-2022
Very knowledgeable and kind.
Dec-2022
She explains and doesn’t rush , when I see her.
Dec-2022
Very caring and professional
Dec-2022
Very care patient
Dec-2022
Always makes me feel like a priority: sometimes the wait is long : but today she fit me in & saw me quickly:
Nov-2022
Outstanding Dr ,Outstanding communication skills. Cares about her patient s.
Nov-2022
I was on time for the appointment and still had to wait one hour. At the end of the visit she gave me the name of two two doctors Dr Wong or Dr Kachatoor to make an appointment in 8 months. I felt like she could not be bother with me.
Nov-2022
Dr. Ong is very professional and takes the time needed with her patients. She is always available to answer any questions. Which is greatly appreciated. I’m glad she is my doctor
Nov-2022
Very thorough
Nov-2022
I’m happy with Olivia Ong Doctor. She an excellent doctor
Nov-2022
Dr. Ong is a pleasure to know! She is caring and knowledgable and I feel like I am good hands under her care.
Nov-2022
She is awesome
Nov-2022
Always cheerful and helpful.
Nov-2022
Dr. Ong very patient & good service.
Oct-2022
My doctor is great. It is your organizational structure and higher admin. structures that have completely lost sught of patient needs.
You have many older patients who are not tech savvy and dont own smartphones. It is impossible to communicate with your offices or to schedule appts. Or to cancel them. You are set up to prevent patients from speaking with staff. New admin. needs to look at it's own flaws, correct them, and let your fine medical staff carry on with providing high level patient care.
Oct-2022
Dr. Ong is very professional when you finally talk with her during the appointment. However, I had to wait for well over an hour (after my appointment schedule) which is not acceptable
Oct-2022
She listen to you
Oct-2022
Dr. Ong always the best.
Oct-2022
Very nice doctor 😘
Oct-2022
The Dr. Is great but I think they were overbooked
Oct-2022
Dr. Ong is a very compassionate and caring doctor. She listens and answers any questions you have with patience and understanding! I don’t ever feel like my visits are rushed. Overall she is an excellent ophthalmologist!
Sep-2022
She is a warm and caring doctor.
Sep-2022
She is a Great.
Sep-2022
Outstanding and Professional ....👍🏻👍🏻
Sep-2022
Good interaction, addressed my concerns, appreciate her honest opinion
Sep-2022
Very care pT doctor
Sep-2022
very concerned explaining everything regarding my condition. vey nice
Sep-2022
Dr. Ong is a great doctor who listens to my questions, answers them and asks questions of her own. I have a great deal of confidence in her.
Sep-2022
Hard Working a
Sep-2022
She was wonderful doctor.
Sep-2022
I like dr. Ong. Very good about answering questions.
Sep-2022
Plesent, respectful
Sep-2022
Wait time was excessive!
Aug-2022
Dr ong is one of the best ophthalmologists I have ever had. Her expertise in treating glaucoma should be commended. Very professional. Very caring.
Sep-2022
Dr. Ong is very caring. We are lucky to have her to be our doctor.
Aug-2022
Explains problems ckearly
Aug-2022
Although Dr. Ong is great and very personable, the wait time to see her (unless you're her first appointment) is always too long.
Aug-2022
Wonderful doctor!!!!
Aug-2022
Dr Ong is the best, professional, kind , knowledgeable & caring to her patient.
Aug-2022
Performs very thorough examination. Very sweet and kind.
Aug-2022
I wish there was more doctors like her I am so glad that she is my doctor she is so carried and every time I see her in the office she knows my family and that’s what makes me feel good she’s the best
Jul-2022
Dr. Ong is helping me with my glaucoma. The wait times are sometimes long, but I feel like I'm in good hands with Dr. Ong.
Jul-2022
Wonderful caring Doctor. Always concerned and very knowledgeable.
Jul-2022
Trustworthy , dependable , friendly, good communicator. Experienced, caring 😊
Jul-2022
She is warm
Jul-2022
Very detailed info & advice.
Jul-2022
She is very thorough, professional and kind. Gives good explanations and listens to my mother's concerns.
Jul-2022
Excellent care and very very nice doctor!
Jul-2022
Excellent surgeon with great side manner
Jul-2022
Very caring and always giving her full attention to mom. We are very gratefull to Dr. Ong.
Jul-2022
Dr. Ong is the best.
Jul-2022
She's the BEST !
Jun-2022
I have been under the care of Dr Ong for many years, and her professionalism and bedside manner has been constant. She has gone above and beyond.
Jun-2022
she talks and explains what her findings are very easy to talk to.
Jun-2022
She is excellent, she takes time to explain everything
But the problem was the staff put me in a COLD room for over 50 minutes waiting. Never came in to say what the long wait is..I know sometimes something happen BUT that does not mean the patient should have to suffer waiting for a long time in a room for a long time. Dr has a five star, BUT the patient gives the rest one half star.
Albert Umbrello
Jun-2022
Dr. ONG is always ready for any questions
Jun-2022
Thank You for taking the time to explain the recommendation of having a laser treatment on my eyes .
I appreciate you for providing a sample of the eye drops for my dry eyes this am.
Jun-2022
She cares about her patients
Jun-2022
Excellent as always!
May-2022
She has diagnosed two eye conditions and connected me to the appropriate specialists. She has provided great eye care for many years. THANK YOU Dr. Ong
May-2022
Thank you Dr. Ong for always being concerned and willing to listen to questions and concerns. I appreciate your care for my medical condition.
May-2022
So kind, energetic, and helpful. Thank you so much Dr. Ong for your time and care.
May-2022
She is the best 😘
May-2022
No matter how busy she is , she is always helpful , kind and knowledgeable.
Jun-2022
She's great. Very professional, explains things well, listens to and answers all questions. Instills patient's confidence.
May-2022
Once I got into an examination room, I had to wait a bit, otherwise I felt she explained my situation throughly.
May-2022
She is the best!!
May-2022
Dr Ong is a great MD
May-2022
Happy with Dr. Ong
May-2022
Very informative and professional
May-2022
Dr. Ong has been treating me for a number of years. She is always courteous, understanding and patient with me when I have questions or concerns. We recently moved to Rancho Cucamonga from Pasadena. I will continue to make the drive to Monrovia in order to maintain her as my ophthalmologist.
May-2022
Very grateful I found her. She has help solved my issues.
May-2022
Dr. Ong is an excellent doctor. Very patient, caring and explains very well.
I feel very fortunate to have her as my Opthamalogist.
May-2022
Excellent knowledge and bedside manor. So lucky too have her as my doctor.
May-2022
Pleasant professional.
May-2022
Speaks very fast.
May-2022
Long wait, but excellent care worth the wait.
Thank you for providing us with such excellent Doctors.
May-2022
She is so knowledgeful and very compassionate
May-2022
Helpful, respectful, and cares for her patients
May-2022
Dr. Ong was curtious and listened to all my questions. She spent an adequate amount of time with me and provided
a clear and logical strategy to treat my vision issues!
May-2022
She’s so nice
May-2022
Doctor Ong was great! Very informative, kind and attentive.
May-2022
"She is a true sight for sore eyes". My vision has approved to where I see greater than I have my entire life.
May-2022
Dr Ong is thorough and relies on computer results for her results
May-2022
Dr Ong, is always pleasant and explains at a patient level...the best!!
Apr-2022
Answered all my questions ,patience
Apr-2022
She is thorough, caring and compassionate. I appreciate her taking time to explain things to me.
Apr-2022
Dr Ong is very personable, she is warm and welcoming and I never feel like I’m a bother. She is taking great care of my eyes.
Apr-2022
Outstanding and caring. She has been seeing me for many, many years. I have never had a complaint.
Apr-2022
Very professional!
Apr-2022
Explains things in simple terms. Patient with questions.
Apr-2022
Excellent doctor!
Apr-2022
She explains everything and its sweet and very kind.
Apr-2022
Dr. Ong has been a wonderful Dr. for my mother. She always listens to mom's concerns and responds very professionally.
Apr-2022
Excellent professional
Apr-2022
Good Doctor. Take care patients very good. Will recommend.
Apr-2022
Very helpful and knowledgeable Doctor.
Apr-2022
Always caring & pleasant. Takes time to explain eye procedures.
Apr-2022
Dr. Ong, is the one and ONLY glaucoma doctor that Ca Eye Specialist has! She’s the very BEST! When she enters the room she gives you her undivided attention, she’s very attentive, listens to what you have to say and she doesn’t rush through your visit. She is very caring and always wants to provide the very best of care for her patients!
Apr-2022
Dr. ONG is very professional ,i'm very happy to be her patients i call reccomand Dr. Olivia Ong to all patients who need her medical service for cataract.
A native of Myanmar, Dr. Olivia C. Ong, M.D. arrived in the United States at the age of 13.
As a busy and proud mother of two, she often finds her schedule dictated by school activities.
Dr. Ong is a Glaucoma Specialist, who protects the vision of her patients in the San Gabriel Valley. She states: I feel very blessed to have the opportunity to take care of patients with eye diseases. It is a joyous and rewarding feeling to be able to help patients regain or maintain their eyesight. My goal is to provide the best possible care that I can to my patients.
She is excellent
Speedy.spent maybe 5mins with me.
Dr. Ong is amazing and such a wonderful doctor.
Always in a rush Dr. Slow down we are older and have questions
Great
Dr Ong is knowledgeable, professional and takes the time to answer and explain all our questions.
Explain the problems
Very knowledgeable, professional, caring and accommodating that answers all my questions, no matter how very busy she is. She needs extra assistance, so she won't get sick due to overwork schedule.
Dr. ONG explains procedures clearly Ann’s listens to your concerns and questions.
Professional / informative / efficient