Specialty > Urgent Care > California > Pomona Valley Health Centers > Monique Burleigh Sanchez-Castro, M.D.
The reviews listed below were collected independently of Pomona Valley Health Center through rater8. Each review represents an authentic and verified patient experience.
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Very nice, explained everything to me regarding my issue and after care.
Very helpful in my condition
Good questions;Good listener
Doctor was great!
She sent a nurse to discharge me without reviewing any test results with me and without providing me with an explanation of medications she was prescribing. I had to ask for her to come back to the room so I could ask her questions since she did not review anything with me. When she came back to the room, she peeked her head in the door while still standing in the hallway to answer my questions.
Very knowledgeable, professional and kind. Spent all the time needed to treat me and I didn’t feel she was rushed.
Lovely professional treatment
Very nice and professional
Came on a Sunday, it was fairly busy. Did not even bother to tell me my diagnosis and had the MA do it. What if I had questions? I’d waste more time waiting for the doctor instead if the doctor would’ve came in first to tell me my dx and would’ve been more efficient. As a patient, i wasn’t feeling so well, I was just over it and wanted to go. But if the presence of the doctor came in first I would’ve been more obliged to ask more questions. It seemed like I was put in a droplet precaution room and the doctor didn’t want to be in there. From one healthcare to another it was terrible service and expected more. Especially when I got out of urgent care the place was empty.
Clear and concise communication as well as friendly demeanor.