Matthew Sorensen, DPM, FACFAS

Not the experience I expected, slightly disappointed.

Great doctor, very thorough and doesn't rush to surgery. I would recommend him to anyone.

So easy to talk to.

Dr Sorensen is a very thorough Dr and an Amazing surgeon

Apt was at 9:15 didn't see Dr till closer to 9:50. Dr Incandela referred me to dr Sorenson for a 2nd opinion. Dr had no solution and didn't offer any pain relief he referred me to another doctor for pain management. Been going back and forth for 2 + years, 2 surgeries, multiple cortisone shots, wraps, therapy and more trying to get relief. Physical Therapy at Orthoillinois was very poor also. Not having real success here at Orthoillinois

I have been seeing Dr. Sorensen for a badly injured ankle (old injury). I am old and do not wish surgery and he is giving me injections every 3 months which are helping. Very nice Doctor.

Ortho IL staff is rude and disorganized. The doctor took X-rays and didn’t even discuss them. He didn’t look at either foot. I came in to get a prescription for orthotics as a referral from an ortho IL spine doctor the week before. Trish started arguing with me saying my foot must be X-rayed So I said which foot? Neither of them hurt so she picked one. Borderline insurance fraud! Ortho IL has gone down the tubes

I’m very pleased with Dr. Sorensen mapped out both a conservative approach to my foot/ankle issue as well as a possible surgical resolution.

Doctor and staff listen to my concerns and then explain my options for recovery

Very attentive and kind, showed immediate concern and was knowledgeable. Got me treatment immediately so I didn’t have to reschedule. It was a good experience

Fabulous Ortho Doctor

I presented with pain in my pinky toe nail. From the moment Dr. Sorensen walked in I found him to be extremely arrogant. I explained to him the history of my foot and the diagnosis Dr. Incandella gave me. I thought that might be helpful to him as it possibly could be affecting my pinky toe. His response was yeah yeah rolling his eyes back. He examined my foot for a few minutes, I told him the pain I was feeling and that it was impacting my activities and that we are very active people. He seemed so disinterested and made me feel I was bothering him. He said to use toe caps and I told him I was. He said there was a surgical procedure. We had to ask him about the procedure, the success rate and what to expect. If we hadn’t asked he would have left us with hardly any information. I am a retired Practice Administrator of 30 years and have been in the healthcare field my whole career and have never been in front of a more arrogant and condescending physician.

He was excellent. Explained everything and was so nice.

Great Dr

Dr. Sorenson has an excellent bedside manner. He made me feel very comfortable and knowledgeable about the procedure.

I went to Dr. Sorensen to discuss surgical options for my feet. He explained the options clearly. I was very happy with my visit.

His very much Dorter

Dr. Sorensen is helping get through a length process of foot surgery.

Great bedside manner. Expert in his field and exudes confidence which makes me comfortable having him as my surgeon. Gave me all the facts.

Dr.Sorensen is awesome. He’s been great with my year long ankle recovery and surgery.

Dr. Sorensen was very professional and to the point. He was clear on expectations and timelines. I felt comfortable with him and will probably be having a procedure with him as the surgeon in the very near future.

Dr. Sorensen did a great job repairing my ruptured Achilles. He is knowledgeable and attentive and justna good person, overall. My only gripe is during some appointments, he would be late by 20-30 minutes at times.

Dr. Sorensen took the time to clearly explain my care options and answered all of my questions

An excellent clinician and surgeon. Patient oriented

Excellant

Dr. Sorensen is attentive, patient and made sure I felt completely comfortable and my issues were heard. So grateful for him.

I had badly broken my ankle in 2014, and it was set with hardware and screws by an orthopedic surgeon, assigned to me in the emergency room. Over the years, I have had increasing pain that resulted in an imbalanced gait impacting my knee and hip. When one step off a curb caused one of the screws to brake into three pieces I was unable to bear weight and went immediately to Ortho Urgent Care. Having a referral to Dr. Sorenson, with his expertise in foot and ankle surgery, meant that the past mistakes were identified, removed and corrected so that not only has my ankle been repaired, but my knee, hip and back are now functioning properly too.

Confident, knowledgeable. One of the best doctors I have seen, best podiatrist. I have had more than one very good experience with dr. Sorensen.

Great doctor

All my questions were answered in an understandable manner

Professional and effcient.

He’s very thorough, explains everything so you understand it great surgeon

Very friendly, not rushed and had good advice for my injury. Would definitely recommend!

Thank you for the good care ad good results. The entire staff I very caring and kind.

I scheduled to see him at 3:15PM. He came at 4:25PM. He hardly sent 10 minutes and suggested an MRI to see

very happy with doctor, staff, and facility

Very easy to talk to.

Felt very rushed. He does not listen to your concerns.

Not personable felt like he wants to slice and dice if you aren't in pain -- get out.

I felt like I was rushed and hurried through the appointment. I don’t feel like I was heard and if I was, the doctor seemed very dismissive.

Kind efficient clearly explains things.

Great doctor knows what he is doing

Excellent

Dr. Sorenson has been fantastic throughout my entire ordeal. He has explained each step of the surgery (two ligament repairs and a tendon repair), all the potential timelines and challenges I would face and has been readily available for any questions. Highly recommended. Thank you!

Great doctor

Very nice and answer all yours question

Appreciated Dr. Sorensen’s clear diagnosis and information on potential surgery. A positive visit.

Went to Dr. Sorensen for foot pain. He sat in a chair in the office and told me based on an X-ray that I needed surgery. I am not arguing the point that I need surgery. My dissatisfaction is that he never once got out of chair to touch or examine my foot or discuss where I was having pain in the foot. I wrote to him and his assigned person that handles questions for people having surgery. I wrote through the portal to ask a few questions and 5 days later have still received no response. Everything was handled so quickly during the office visit .I just needed clarification on a couple things and that is why I wrote. I felt like a number going thru your system. Felt he could have for my sake looked and physically examined the foot and someone should have responded to my portal message by now. Why have a portal? Certainly didn’t feel any of that patient - physician bond or good bed side manner I would expect when seeking medical treatment.

Waited over an hour just to be told I need an MRI before he can go any further. Why didn't they do that at injury express then instead of me wasting a trip when I have trouble walking to begin with and waste time off of work.

Dr Sorensen was very nice and explained all options available to me for my foot pain. Also the staff was friendly! Each and everyone!

Explains everything, great personality.

Did not give me further instructions( like exercise, medications to take for pain and inflammation, ice or heat) on what to do until I see him again.

Explained my injury to me clearer than it previously had been explained. Explained all my options in a very clear manner.

I was impressed with how smoothly treatment flowed. I felt yhe doctor listened to me

Clear explanations, down to earth engagement, and yet highly knowledgeable.

Good person

Very pleasant to talk with.