Dr. Mark Lebeda has been certified by the American Board of Otolaryngology since 1998. He completed medical school at the University of Iowa in 1992 and went on to complete his residency in Otolaryngology/Head and Neck Surgery at the University of Rochester at Strong Memorial Hospital in 1997. Dr. Lebeda performs all aspects of general Otolaryngology.
Dr. Mark Lebeda has been certified by the American Board of Otolaryngology since 1998. He completed medical school at the University of Iowa in 1992 and went on to complete his residency in Otolaryngology/Head and Neck Surgery at the University of Rochester at Strong Memorial Hospital in 1997. Dr. Lebeda performs all aspects of general Otolaryngology.
The reviews listed below were collected independently of Mid-Michigan Ear Nose and Throat through rater8. Each review represents an authentic and verified patient experience.
It doesn’t instill much confidence when your doctor is googling whether his guess of a diagnosis is correct or not and avoids all of your questions. He refused to listen to me and only heard what he wanted to hear. I left crying and feeling beyond dismissed and ignored, and immediately called to switch to another care provider.
Jul-2024
Very thorough per usual. Went smoothly
Jun-2024
Very pleasant. Thank you for answering my questions
Jun-2024
Excellent very thorough ver kind lets you know everything that’s going on
Jun-2024
Dr. Lebeda seemed knowledgeable on the subject at hand, but failed to introduce himself or ask what any of my symptoms were or if I had any questions or concerns after the fact. He seemed in a big rush. I am unsure if this was due to running behind schedule, trying to get to his next patient, or the fact that I ended up not being a potential surgical/more complex case.
Jun-2024
Great doc !!
Jun-2024
I want to thank Mark for his wonderful wonderful doctor skills already my ear is back to normal. Ime so lucky to be able get this fixed, if it wasn’t for Mary who I would drop off and pickup at your clubhouse over the years Can’t thank all of you guys and gals enough THANK YOU SO SO MUCH 🤗👍🤺🏋️♀️☦️
Jun-2024
Very nice, up front, answering all our questions. Thank you.
May-2024
Laid back professional who takes great care of his patients.
May-2024
He was not patient with my son and tried to slap at his hand when he tried to touch a part of the chair plus he barely even looked at him to figure out anything. I waited all that time for my son to be seen for all of 5 minutes
Jun-2024
Did not wait long to see Dr. Lebeda, he was very friendly and professional. He did a quick check and was able to see the problem right away. Ordered a ct scan just to be sure there was nothing else going on before proceeding with treatment as to fix all issues at one time.
May-2024
He listened which I appreciated more than anything. I have seen many ENT’s and left the same way I went in with no answers. One even told me to count my blessings’ which I do. . I still wanted some answers to my issues which I have been dealing with for over 25 years l. Dr. Lebeda gave me some options that may improve my life. I am hopeful. Counting my blessings once again 😀
May-2024
He really seemed to know what he was talking about, but lacked a little in overall friendliness and passion for his work.
May-2024
Knowledgeable, easy to talk to and work with; great with both adults and children.
May-2024
Not a bit of discomfort.
May-2024
Very good would be good if he could explain in more detail what was being done and the findings after. Explain it in layman‘s terms so somebody is able to understand more information is better than very little. A lot of people are scared to ask questions.
Apr-2024
Doctor Lebeda is always kind and professional plus he has a good sense of humor too.
Apr-2024
Very good to be back seeing him and not having to drive to Farmington
May-2024
I like him, he tells me what’s going on and shows compassion and concern.
Apr-2024
Answered all my questions.
Apr-2024
Excellent care! Discusse
D options
Excellent! Caring and discussed options clearly.
Apr-2024
Dr. Lebeda seemed to be in a mood. For example, he needed to move me to a different exam room. He did so by poking his head in with a gruff “come here,” akin to a police officer ordering a suspect. Such attitudes are counterproductive when you need patient interaction.
Mar-2024
Staff was phenomenal! Front desk and auditory testers. Dr. Lends was less than spectacular. He explained things ok, but didn’t make eye contact and seemed like I was wasting his time.
Mar-2024
We think a lot of Dr. Lebada. Very personable today .
Mar-2024
Always appreciate his expertise. He is the Best
Mar-2024
Dr. Lebeda was very helpful. I thought I had a major situation, but he explained that everything was minor and rather normal. He was kind and respectful.
Feb-2024
He was great!
Feb-2024
Very knowledgeable, genuine desire to resolve my condition even though complicated. Above and beyond to get me the right tests, made me feel that after receiving results, I’m welcome back to explain or further investigate. Felt seen, heard, and helped.
Feb-2024
Professional, always answers questions, never feel rushed.
Feb-2024
Efficient and pleasant.
Feb-2024
Great surgeon! Informational, respectful, kind.
Jan-2024
Dr. Lebeda is very knowledgeable and patient; and takes the time to explain his findings.
Jan-2024
Very nice
Jan-2024
He's great! I would recommend him to anyone.
Jan-2024
Easygoing yet professional and clearly knows his specialty.
Jan-2024
Not enough eye contact...
Jan-2024
Very
Jan-2024
Doctor Lebeda was very thorough. He discussed each procedure, answering my questions and discussing my concerns. He was a pleasure to work with.
Dec-2023
Very professional and to the point.
Dec-2023
Concise and good counsel
Dec-2023
Good to work with
Nov-2023
Nice but not much time
Dec-2023
Very personable and gives time for questions
Nov-2023
Professional, & to the point. Explained thoroughly how to use prescription he wrote after removing hearing aid dome from my ear. Would highly recommend him to anyone who has an ear problem.
Nov-2023
Dr Lebeda is great! He has always listened to every concern I've had and treats me with respect. It can be hard to get a quick appointment here, and sometimes I've had to wait a bit in the exam room, but I know it's because he takes his time with each patient to make sure they are getting the care they need and all of their questions answered. So, I always plan to be there for a while on appointment days. I see that as a mark of a good, caring doctor, and not as a negative.
Nov-2023
Excellent
Nov-2023
Very nice!
Nov-2023
Very fast and very nice
Nov-2023
Though it was difficult to proceed with a person with Down Syndrome, Dr. Lebeda kept steadily a patiently doing his best; knew when to take a time out, and where to stop for now. Well done, in my opinion.
Nov-2023
Great bedside manner. Wonderful explanation. Very understanding
Nov-2023
Dr. Lebeda is very knowledgeable, kind, professional and thoughtful of his patients. His staff is also excellent, courteous and friendly,
I arrived at 10 a.m. and was seen by Dr. Lebeda shortly there after.
Nov-2023
I have seen Dr. Lebeda several times over the years. Very pleased with his knowledge and ability to relate.
Nov-2023
Timely and courteous. Procedure went well Answered all questions.
Nov-2023
Great first visit. Very competent and good sense of humor.
Oct-2023
Wonderful
Nov-2023
Great diagnostic and communication skills
Oct-2023
He is a very calming and soothing physician. He will work until all issues have been resolved. He is very knowledgeable and caring.
Oct-2023
Dr. Lebeda took the time to explain everything he did at my surgery and what was happening at my post op appointment. I appreciate that.
Oct-2023
Great Dr. I really like him
Oct-2023
Really appreciated the time he spent and his expertise!
Oct-2023
The cleaning hurt like he'll butfeelsok today...
Oct-2023
Diagnosed problem almost immediately. Always very thorough
Sep-2023
Dr. Lebeda was great. He took the time to listen to my concerns and developed a good plan for my treatment.
Sep-2023
Very nice and informative
Sep-2023
My appointment was scheduled for 9am and started at 10:02. An hour wait in the morning is ridiculous.
Sep-2023
Professional and answers question, without making you feel like it's inconvenient.
Sep-2023
Dr. Lebeda takes good care of my friend.
Aug-2023
Dr. Lebeda is calm, knowledgeable, and seems to be able to be there for me with exactly what I need each time. Wow!!
Aug-2023
He was calm and got the job and assessment done quickly! Very good job
Aug-2023
My appointment with Dr. Lebeda was excellent! He explained my condition to me and gave me options to try for relief. He also examined my ears and nose while I was in. He is very professional and thorough. I did have to wait about 30 minutes before he was able to make it into the exam room, but it was OK. He is a gem of a doctor! Thanks so much!
Aug-2023
Dr. Lebeda was pleasant, professional, seemed genuinely interested/ capable of addressing and resolving my health concerns.
Jul-2023
Dr. Lenexa was very knowledgeable and personable. He provided me with some clear directions to help with my medical issue. Outstanding service and punctuality for the whole office environment as well.
Jul-2023
He is just a very good doctor.
Jul-2023
Always congenial!
Jul-2023
Very nice and polite
Jul-2023
Efficient, thoughtful and kind.
Jul-2023
Very efficient, knowledgeable and informatitive.
Jul-2023
Very professional and friendly. Office runs smoothly.
Jul-2023
He always knows what to do to make me feel better.
Jun-2023
Very patient and understanding
Jun-2023
Excellent doctor, love having Mark in my mouth!
Jun-2023
Dr lebeda is great!
Jun-2023
Professional, caring, spoke in terms I could understand.
Jun-2023
Provides helpful information always.
Jun-2023
Kind, understanding, took time with me.
Jun-2023
Great with kids and very easy to talk to made the visit fun for all of us!
Jun-2023
Really great. Very helpful. Extremely knowledgeable!!!!
Jun-2023
Did have to wait 35 minutes to have the doctor come in!
Jun-2023
Very good.
Jun-2023
Excellent Physician! Highly recommend!
Jun-2023
Dr. Lebeda is the best of the best! He is the only doctor we will go to for our 3 children (who all have very large tonsils and hearing issues.) He has performed a tonsillectomy on 2 of our kids (one only at the age of two) and we recently scheduled tonsils, adenoids and tubes for our youngest daughter as well. We highly trust his opinion and plan of care for our kids. We know they are in the best hands during surgeries as well. If you are looking for someone who will go above and beyond for your children’s health, you won’t go wrong visiting Dr. Lebeda!
May-2023
Dr. Lebeda is efficient, patient, empathetic and knowledgeable in his profession.He has a calming demeanor which reassures patients.I feel very blessed that he agreed to help me when other doctors were not persistent in helping solve the issue.
May-2023
Very informative and answered all questions
May-2023
Doctor Lebeda is an outstanding specialist. He is an informative communicator and a very astute listener.
I am very confident of his skill with the added bonus of his humanity.
May-2023
Good doctor, iffy “bed side manner”. Made me feel like my questions were annoying/stupid. But I left with an answer, so, that’s good!!!
May-2023
The best in the area
I always feel better when I leave
May-2023
Rushed. Did not find out anything that I couldn’t have read on my portal.
May-2023
He was very polite and very thorough
May-2023
Unkind, uncaring. Let him decide to make the best decision in regards to my health issue, I agreed. At the next visit he basically chastised me for not going with the other route of treatment which is not what he originally preferred. Made me uncomfortable.
May-2023
Felt very comfortable with his exam and explained the procedure I'm going to have done.
May-2023
Very helpful from the start conveys knowledge and experience. Solved a side issue skillfully. Gave me an insight on how imaging can over complicate.
Apr-2023
Professional, caring and nice. He took the time to explain everything in detail to me.
Apr-2023
I was very impressed. He was thorough, communicated clearly.
Apr-2023
Very professional and respectful, responsive to questions and explained things.
Apr-2023
Very professional and personable. I have been a patient of his for years and can always count on his knowledge
Apr-2023
Friendly, aware of patient's discomfort. Office is efficient and clean.
Staff were busy but friendly.
Apr-2023
very informative
Apr-2023
I waited almost an hour and a half to see the doctor. When Mark got to my room he spent a total of 3 minutes with me. For my pre appointment check in I wrote down what I was going for. One was sleep apnea, enlarged tonsils, constant pressure in my ears and a hard time hearing. Mark thought he was just there to see me for my tonsils and when I asked him about the others he got annoyed and claimed I didn’t put them in my report and basically insinuated that I was a liar. Mark then pulled up my report and sure enough it was in there! So Mark didn’t schedule the proper tests for my appointment now I have to go back in a month because of his incompetence. Never received an apology either. Doctors like mark are the reason I hate our health care system.
Apr-2023
Need more info regarding possible reactions to surgery and what to do in each case; for example, right orange discharge, infection, what to do if infection does not go away with limited antibiotic doesn’t get rid of infection continues etc. I was quite I’ll and did not know what to do about it, I got help from my primary doctor.
Apr-2023
Very kind and caring doctor!
Mar-2023
The only suggestion for improvement would be to inform the patient when the doctor is running late.
Mar-2023
Dr Lebeda has been my Dr for 26years, I have always had positive visits. I also recommend this office to all my friends who might need this kind of care! Everyone is always smiling and friendly.
Mar-2023
Best E-N-T ever
Mar-2023
Knowledgeable and Professional
Mar-2023
Helpful, explains things well
Mar-2023
Took time and explain things
Feb-2023
The appointment was very rushed. He looked at my son for a few seconds and
Feb-2023
Compassionate
Feb-2023
I can breathe!
Feb-2023
Great provider
Feb-2023
Very friendly and helpful. No bs I was in an out super fast
Feb-2023
Always excellent
Feb-2023
Dr Lebeda is always such a breath of fresh air. His knowledge, expertise, clear communication, and empathy is greatly appreciated.
Jan-2023
He is the best! hands down to his care for his patients.
Feb-2023
Awesome personality. Very informative.
Jan-2023
Good exam as usual (my nose & face) and Dr Lebeda made the extra effort and took my forehead stitches out. Made me feel better and made my day.
Jan-2023
Was very responsive and listened to my concerns. Very knowledgeable and was very nice!
Jan-2023
Experienced, patient and compassionate.
Jan-2023
Pleasant and friendly!
Jan-2023
Friendly, professional, and answered all my questions.
Jan-2023
Excellent
Jan-2023
He has helped so much!! I’m so pleased that I found him I will recommend him to anyone who needs a doctor like him.
Jan-2023
Had surgery a few months ago. I feel worse than before and their doesn’t seem to be much concern from the doctor
Jan-2023
Great communicator, treats his patients very well.
Jan-2023
Dr. Lebeda I've seen only 3 or 4 times. This guy is great 👍 and staff is excellent. Thank you for your knowledge and professionalism.
Dec-2022
He was very professional and but listened to my concerns.
Dec-2022
Very thorough and friendly
Dec-2022
He got me together and was very professional
Dec-2022
Easy going and answers questions
Dec-2022
Friendly, thorough but explanation of what he is doing during exam and what you are going to feel would be helpful. Explaining looking in your nose and spraying water or whatever would be nice. Patients with anxiety and with it being a first visit would prefer more information instead of being caught off guard.
Nov-2022
He is exceptionally talented and has tons of experience, he is just super.
Nov-2022
Doc is the Best!!
Nov-2022
Very efficient. Polite and professional. He was understanding of my issues.
Nov-2022
Doctor ignored many of my symptoms. Handed me an information pamphlet and basically said deal with it. Terrible attitude. He should not be interacting with patients.
Nov-2022
Always a pleasant visit. All staff very accommodating. Short wait.
Nov-2022
He explained my issue and provided me alternatives.
Oct-2022
Very kind and attentive to his patient!
Oct-2022
He’s very nice and explains the condition well!
Oct-2022
He has been a great doctor over the years.
Oct-2022
Always a pleasant experience and knowledgeable. Repeat patient and always recommend!
Oct-2022
Dr Lebeda is very professional and is very friendly. He’s easy to talk to and he listens to concerns. I have every confidence in him😁
Oct-2022
Explained everything and great bedside manner.
Oct-2022
With the ongoing condition I have, I appreciate the rapport I have with the Dr.
Oct-2022
Very short wait time
Sep-2022
Knowledgeable and thoughtful.
Sep-2022
Professional- and very kind ! I appreciate his understanding and my needs ! Thank you Dr.Lebeda
Sep-2022
I waited nearly a half hour for and appointment that took five minutes.
Sep-2022
Wasn't able to hear him well and unfortunately he was not able to help me in the end
Sep-2022
I have seen Dr Lebeda on a few occasions prior to this one. He is a great doctor. He makes sure to explain things so even I can understand. 😁
Aug-2022
Fantastic 😊. Fast and very efficient. Thank you all !!!
Aug-2022
Been seeing him for over 10 years,Him and his staff are truly the BEST.
Aug-2022
Very professional and funny.
Aug-2022
Great doctor
Aug-2022
20 minutes late, very impersonal, had his back to me for most of the five minutes he was in the room. Didn’t seem interested in what I was saying.
Aug-2022
Seemed knowledgeable and understanding.
Aug-2022
He's a GREAT doctor and a very good Friend.
Aug-2022
Knowledgeable, answers questions and is pleasant. Waiting time was very short.
Aug-2022
Dr Lebeda is a wonderful doctor and very caring person with a great sense of humor. I like him a lot and I am very pleased with the care I have received from him.
Jul-2022
A good listener and addresses concerns.
Jul-2022
Very good
Jul-2022
Very helpful
Aug-2022
Dr. Lebeda is professional, thorough and caring. He did not rush me through the evaluation process and communicated what he was doing, why and what his diagnosis was. He also set my treatment plan.
Jul-2022
There was all these preventions in place to protect against covid to get into the place and he dropped his mask a few times.
Jul-2022
I was pleased with my visit.
Jul-2022
Dr Lebeto was very nice and talked to us with much expertise and made us feel secure with him .
Jul-2022
Excellent!
Jun-2022
Doctor was great but the wait time was awful
Jun-2022
Professional respectfully listened and addressed my questions and concerns
Jun-2022
I appreciated Dr. Lebeda getting me in so quickly
Jun-2022
Great visit like always
Jun-2022
Friendly...Office was on time and accurate. Confident he will find my sinus issues.
Jun-2022
He’s Phenomenal!
Jun-2022
Thanks for great care.
Jun-2022
Mark. Takes great care of me.
Jun-2022
Happy with the friendly efficient, and professional service.
May-2022
Thank you.
May-2022
I couldn’t have been more please with a doctor and his team/staff. Skilled, polite and accommodating. Thank you? May the LORD bless and prosper you.
May-2022
Dr Lebeda is the best!!! A super star for sure!!! I highly recommend him...very thorough.. professional, personable perfect!!!👍👏👏😊
May-2022
Excellent doctor. Very thoughtful and kind
May-2022
Very professional staff. Very thorough and courteous.
Apr-2022
Efficient. Answered all questions that I asked. Treated with respect. What more could you ask for!
Apr-2022
The best!
Apr-2022
Explained everything clearly and answered all my qts
Apr-2022
Very thorough, listens to you, addresses all questions.
Apr-2022
One of the best!!!
Apr-2022
Very professional and a good mannerism. Was really happy with his input on my issues with Vertigo. Would for sure recommend him.
Apr-2022
Super kind and professional, really appreciate his thoroughness and plan!
Apr-2022
Wonderful Doctor! One who really cares about his patients!
Apr-2022
Dr Lebeda was nice and explained the issues I was having and why.
Apr-2022
A very good, responsive doctor. Dr. Lebeda always thoroughly explains his procedures. I highly recommend him.
Apr-2022
Very Pleasant and on top of it. Very knowledgeable
Apr-2022
Very professional
Apr-2022
Excellent care and wonderful staff!
Apr-2022
Wonderful experience. He explained everything and listened to all my concerns. He was professional and caring.
Mar-2022
Dr Lebeda is very nice and very knowledgeable. I feel very comfortable and confident in the care I am receiving. I would recommend him.
Mar-2022
He's great
Mar-2022
Super nice-very informative-great bedside manner
Feb-2022
Care about those in his care.
Feb-2022
Always excellent and professional service!
Jan-2022
He was very thorough and polite.
Jan-2022
Dr Lebeda solved my sinus issues.😁
He always answers my questions and always there when needed.
A very friendly staff.
Jan-2022
Very professional, experienced, competent and thorough. Also vary patient with me as I had many questions.
Jan-2022
Doctor Lebeda is the best!!!
Jan-2022
I was disappointed that I was put in an examination room At my appointment time of 9:10 am and I had to wait for ONE HOUR before ANYONE came in to explain . When the doctor arrived he acted as if this was a normal thing. I would have been happier if he would have said he had an emergency. OR even if he had told me he overslept. Being almost, or even, the first appointment of the day. This was TERRIBLE!
Jan-2022
Dr Lebeda was friendly, competent and efficient
Jan-2022
Straightforward and easy to understand.
Jan-2022
Where to begin! Not only have I been seeing Dr. Lebeda for over 11 years now but most of my family as well! I can not say enough great words about him. He has always done a great job listening to what my needs are or what I am having trouble with and working towards a solution. As someone who struggled and sometimes still does with breathing problems he has always gone above and beyond!
Jan-2022
Dr. Lebeda took the time to answer all of my questions.
Jan-2022
Discussed and examined symptoms and prescribed treatment. Set follow up appointment for 30 days for recheck on progress of treatment.
Dec-2021
Great doctor
Dec-2021
Very thorough and informative!
Dec-2021
Dr. Lebeda is knowledgeable, thorough, and very helpful. Thank you.
Dec-2021
Dr. Lebeda is very friendly and professional. He takes his time to answer questions and I trust his opinions.
Dec-2021
Explained things very well.
Dec-2021
I appreciated the straight forward and sensible approach, and not being lectured about other issues.
Nov-2021
Careful and professional.
Nov-2021
I had a cough that wouldn’t go away. Dr Lebeda listened to what I said, scoped my throat and then solved my issue. He was great.
Nov-2021
Dr. Lebeda is very thorough and caring, and has a great bedside manner.
Nov-2021
He is awesome so happy he’s my doctor the best ever very kind and caring
Nov-2021
Didn't feel my questions were answered completely and appointment was so quick I felt like a number and not a patient.
Nov-2021
He was in and out did what he needed to do and was enjoyable to be around
Nov-2021
Very patient and listens to me instead of just looking at a chart
Nov-2021
Dr. Lebeda is exceptional in every respect. Outstanding doctor who knows his stuff, and a warm, reassuring personality to boot. 5 plus stars, along with his excellent, and proficient assistant Lisa, who also exudes a kind, warm personality.
Oct-2021
Dr. Lebeda was very empathetic and gave me all the information I needed plus answered all my questions. The staff was excellent too!
Oct-2021
He was personable and professional and explained things well
Oct-2021
As always, Dr. Lebeda was efficient, excellent at communicating with me, and pleasant to see.
Oct-2021
Dr. Lebeda is always professional and kind. He takes time to listen without distractions, and always makes sure to answer all my questions.
Oct-2021
Waited 55 minutes and spent 2 minutes with the doctor. He is a good doctor but the wait was to much.
Sep-2021
Hello, what's the problem? Boom - fixed.
Sep-2021
Dr Lebeda is very friendly and does not rush the appointment. He is always willing to answer any questions I may have.
Sep-2021
Very nice and quick !
Sep-2021
Dr. Lebeda is always friendly.
Sep-2021
dr lobed did a very good job
Sep-2021
Explained option so they were easy to understand. Took his time to answer my question
Aug-2021
Been going to him for years he his the best !!He always finds a solution for any issues I have!
Aug-2021
Dr. Lebeda was attentive, listened well, explained well and took good care of me
Dr. Mark Lebeda graduated from Luther College in Decorah, Iowa in 1988 with a Bachelor of Arts Degree in Biology. He completed medical school at the University of Iowa in 1992 and went on to complete his residency in Otolaryngology/Head and Neck Surgery at the University of Rochester at Strong Memorial Hospital in 1997. He has practiced at Mid-Michigan Ear, Nose, and Throat since July of 1997 and has been certified by the American Board of Otolaryngology since 1998. He has been a Clinical Instructor in the department of surgery at Michigan State University since 1998. He has privileges at Sparrow Hospital, McLaren Greater Lansing, and Michigan Surgical Center. Dr. Lebeda performs all aspects of general Otolaryngology.
It doesn’t instill much confidence when your doctor is googling whether his guess of a diagnosis is correct or not and avoids all of your questions. He refused to listen to me and only heard what he wanted to hear. I left crying and feeling beyond dismissed and ignored, and immediately called to switch to another care provider.
Very thorough per usual. Went smoothly
Very pleasant. Thank you for answering my questions
Excellent very thorough ver kind lets you know everything that’s going on
Dr. Lebeda seemed knowledgeable on the subject at hand, but failed to introduce himself or ask what any of my symptoms were or if I had any questions or concerns after the fact. He seemed in a big rush. I am unsure if this was due to running behind schedule, trying to get to his next patient, or the fact that I ended up not being a potential surgical/more complex case.
Great doc !!
I want to thank Mark for his wonderful wonderful doctor skills already my ear is back to normal. Ime so lucky to be able get this fixed, if it wasn’t for Mary who I would drop off and pickup at your clubhouse over the years Can’t thank all of you guys and gals enough THANK YOU SO SO MUCH 🤗👍🤺🏋️♀️☦️
Very nice, up front, answering all our questions. Thank you.
Laid back professional who takes great care of his patients.
He was not patient with my son and tried to slap at his hand when he tried to touch a part of the chair plus he barely even looked at him to figure out anything. I waited all that time for my son to be seen for all of 5 minutes