Specialty > Urology > Pennsylvania > Midlantic Urology > Mark Hockenberry, MD

Mark Hockenberry, MD

Keystone Urology Specialists

Urology

Lancaster, Ephrata

Most recent review: 1 week ago Recent
The reviews listed below were collected independently of Keystone Urology Specialists through rater8. Each review represents an authentic and verified patient experience.

Doctor, nurse John and new front desk trainee kind, caring and professional. Check out girl was unkind and rude. After waiting over 10 min to check out which was fine, she summoned us to desk. Did not hear her call and when we approached she chastised us for not paying attention. When previous patient left she got her thermos and snack and turned to talk with lady next to her. When talking to her she made us repeat everything and was so superiorly rude. I asked if there was a problem and she said no. Why? Her attitude immediately changed!!! Most patients are elderly and can’t hear. Being in the medical field over 50 years, I appreciate kindness and respect. This girl certainly spoiled a day of kindness from everyone else. To chastise someone from not hearing her summons is unexecptable. Surely not a person in that position. Sorry

(1 week ago) Mar-2026

I tolerated procedure without pain or incontinence when I got home. I was in and out of the office in a timely manner

(2 weeks ago) Feb-2026

Very knowledgeable physician / surgeon with excellent interpersonal skills exhibited with me as his patient. Extremely thorough and helpful in aiding me to navigate through bladder cancer procedures.

(2 weeks ago) Feb-2026

Seems nice

(2 weeks ago) Feb-2026

Quiet, knowledgeable, professional and trustworthy. Dr. Hockenberry is the best of the best in his profession. I’m grateful.

(2 weeks ago) Feb-2026

When he seen me it seems he was in a hurry I was in the waiting room longer than seeing the doctor which isn't fair this is not the only time this happened I'm considering looking for another urologist

(3 weeks ago) Feb-2026

Easy to talk to. Made me comfortable. Quick.

(1 month ago) Feb-2026

I have seen dr hockenberry several times and each time he has listened to me carefully and provided excellent information to help me through this very challenging time. I recommend him highly. R K VOGT

(1 month ago) Feb-2026

Great doctor very professional doctor

(1 month ago) Feb-2026

Mark is highly knowledgeable and attentive to his patients. He clearly communicated when additional time was needed to review scans and kept us informed throughout the process. He was reassuring and thoughtful, ensuring we understood there were no immediate concerns, never leaving us feeling anxious or uncertain. He provided a clear plan for moving forward.

(1 month ago) Jan-2026
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