Lois Ann Nichols, M.D.

Dr. Nichol’s is fantastic! Great surgeon!!

She’s the best surgeon we ever had she took care of Apollo really well and we thank her so much

Today, things worked out as we had hoped months ago. Lois was right. I just wish she had been right a few months ago.

Dr Nichols is outstanding. I had a bad hip break and she masterfully put me back together, and has continued to offer guidance since the surgery. Highly recommended, should you be in the unfortunate position of neding her services.

Dr. Nichols is the best!

Dr. Nichols is a very skilled and knowledgeable surgeon. Especially for complex fractures, she is the best in the area.

Very nice

She’s the best !

Wonderdul. Doctor 1000% recommended may God bless her everyday.

10 plus. DR NICHOLE IS A AWESOME DOCTOR. SHE HAS A GREAT PERSONALITY. SHE LISTEN WHEN YOU TELL HER YOUR PROBLEM. I WISH HER ALL THE BEST.

Excellent surgeon

Very pleased with the repair of my L ankle break. Less than a year later, I am as good as new

I have absolute confidence in Dr. Nichols.

She treated my son Apollo excellent through surgery and seeing us in person she the best

She is so understanding and takes the time to listen and helps you anyway she can. She could work anywhere she wants but she wants to help us here in the great pioneer valley...she repaired my leg and life. She is the best

Dr Nichols did my sons collarbone surgery 15 years ago and we were very pleased with that and I am very pleased about my surgery

She's amazing, she did my surgeries and I'm so happy how they came out and she's nice and respectful. She answers every question I had overall great full for her.

Dr Nichols' professionalism & attention to detail, gave myself and my family confidence, as well as put our minds at ease. Her care & attention extended throughout the surgical process including well into the post surgical follow-ups. We couldn't have asked for a better surgeon.

Lois Nichols knew what she was doing, and I believe that she did an excellent job on my leg. In addition to being extremely competent, she was pleasant, so it was a joy to deal with her.

Thorough, professional, very knowledgeable She knows how to repair a spiral fracture of a guys leg and take care of the followup years later. Got her to smile as she was leaving the room.

She is awesome 🤩

Because of Dr. Nichols experience in the field, and her thoughtful approach during my appointment, I felt confident hearing her advice.

Was running an hour behind but spent plenty of time with me going over all options to get me to the best outcome.

The best

Dr. Nichols is awesome so easy to talk with. She has such a calming effect. The best Dr. I have ever met.

Love her smile. She’s brilliant. Concise and positive

We have received an

Dr. Nichols answered all my questions! She’s the best!☺️

Dr Nichols is great ! I would definitely recommend her to anyone who has complex fractures. She explained everything that happen during surgery and the recovery process.

Dr. Nichols is a fantastic and very knowledgeable doctor.

Dr Nichols did a great job on my broken arm. 5 weeks after my surgery my arm is functioning like new. Thank you Dr Nichols

Wonderful doctor and polite, smart excellent.

Knowledgeable, kind, calm. I am pain free and healing appropriately.

I feel so fortunate to have been able to work with Dr. Nichols. She was excellent at giving me detailed information about the status of my dislocated shoulder at every session. One of her greatest strength is she doesn’t overly intervene and assesses just what’s needed at the time. She gave me a Normas support and hold about my being able to get all of my function back. Stressing that it would also take time. Everything she said, has proved to be true, and I would Recommend her without reservation to anyone who’s had traumatic shoulder injury, and fractures.!

Doctor did not arrive until almost an hour after appointment time but otherwise it was great

Best ever

Very nice and professional

Very knowledgeable and caring

I find Dr. Nichols in Normas Lee, skillful supportive and encouraging. I like that she takes a conservative approach and encourages me to really working on physical therapy exercises to do what they can overtime. I would recommend this orthopedist without reservation.

Great surgeon Very compassionate

Dr Nichols is a very thorough, and a kind doctor. I was upset that I had to wait an hour beyond my scheduled time to be seen. If I was more than 5 minutes late for my appointment I wouldn’t be allowed to be seen, so I do expect the same respect for my time. I understand that delays come up, but an hour over my schedule apt time is well beyond a delay. I missed a half a day of work for a 15 minute appointment. Also found out that the test I was sent for (MRI) couldn’t be used to assess my condition. So I also missed a half day of work to have the MRI done for no reason.

Dr. Nichols is wonderful! I am so happy with the outcome of my elbow surgery! I never knew of Dr. Nichols before this fall but believe me I would recommend her to needing an Ortho surgeon to anyone! Great job Dr. Nichols. Rae Pieffer

Excellent care. Thank you Dr Nichols.

Dr Nichols is a caring listener and a skillful surgeon.She is the best in her profession.

I liked her very much she was very matter-of-fact of telling what’s good and what’s bad and helping me a lot And she seem to be very caring

Highly professional. Would recommend.

A huge thank you to Dr. Nichols for my care during the last 1 1/2 years after a fall that caused 3 fractures of the hip. She listens well & moves forward.

She seemed very knowledgeable and thorough. Slightly disconcerting is her flat affect. Having said that she took her time explaining the situation, made suggestions, and I felt like I was well cared for.

Dr. Nichols was great. She listened and gave encouraging advice.

Never broke anything before. So of course it wasn’t a simple break, it was multiple areas of leg and ankle. She made me feel at ease by clearly explaining before and after surgery procedures and what to expect. Going to be along haul but confident with Dr. Nichols along side me.

She saved my leg,

Explains everything clearly and takes the time needed to answer questions. I need not feel rushed at all.

explained everything to a very nervous patient came to recovery to see how i was doing and has a great sense of humor

A bit reticent but thorough, with a calming presence

consummate professional

Dr Nichols has been wonderful during the 1yr + time that I have been healing from hip fractures

Dr Nichols performed surgery on my elbow back in July 2022. It was a horrible break and she had a lot of work to do to fix it. I never thought I would be able to use my left arm for anything again. However, after she placed a long metal plate and several screws in my elbow she gave me back the use of my elbow and arm. I will always be grateful to her talents as a surgeon and as a respected doctor. Thank you Dr Nichols!

Dr. Nichols is a great surgeon. We appriciate her for doing such a wonderful job on my mom (Sonia) broken leg. May God bless her hands!

Wow a doctor who listens Almost wish i had another problem

Dr Nichols was very attentive and took the time to answer all my questions. She went over the xrays with me and explained what we were looking at. Much better than my experience at Wing. I am glad I went to NEOS and got the 2nd opinion.

She listens, she explains, many times if you need it. She is friendly and funny. She did a great job on my arm surgery. She designed the scar so I could rest my arm on a table without pain.

ourappoint was 12.30 we saw docor at 215 however she very good

Dr. Nichols saved my leg (many times) and my quality of life.

Clear...concise

I am sure that Dr Nichols is a fine surgeon. Thankfully I do not need surgery and didn’t think I would. As an athlete, I was hoping for more of a conversation about my recovery process. It was very difficult to communicate effectively with her and that was the whole point of my visit…

Very kind. Explains everything in detail that I can understand.

Very kind and patient person. Dr. Nichols is one of those rare types of Dr's that truly care to give the best she has to her patient.

Very informative and nice

After being told Dr. Nichols was running 45 min to an hour behind, I still hadn't been seen after 2 hours, and silly me, I arrived early, so I spent 3 HOURS in your practice, without seeing the Dr. Unacceptable , I had another appointment that I couldn't miss, so I had to leave. So not only had I wasted 3 HOURS for nothing, I also wasted the $30 in GAS to get there. 😒. The misconception that a Dr's time is more valuable than a patients time has to stop.

Did not answer my questions thoroughly. Very vague.

Awesome

I didn't have to wait as long better

She did an amazing job with my little girl. Friendly, caring, and an excellent doctor.

Professional,knowledgeable,patient

Excellent

Extremely professional but very personal. Easy to talk to and very reassuring.

Dr Nicols is so easy to talk with and she's an Amazing surgeon .Thank you for fixing my elbow.

She made me feel confident she would do all she could for my mom. Nothing short of a miracle! Thanks you Dr. Nichols!

She was the best

When I first met Dr. Nichols I had a broken knee cap. Very nice told me exactly what was going to be done. Felt very comfortable with her. Had a follow up. I could tell I was very important to her about my recovery. I would recommend Dr. Nichols to family & friends.

Amazing job, to the point.

Simply….”The Best.” From my first meeting until recently she has been pleasant, patient, calming, confident, assuring, and a active listener also, all while maintaining a professional stance. When I was first being admitted for surgery I was asked who was my Doc and when I stated “Nichols, at least two separate individuals they could not say enough good stuff about Dr. Nichols. I say that to show her reputation precedes her. And in her case it’s a good thing. I’m glad to be able to contribute to same. So thanks for asking!

Thank you so much Doctor!!!!

Wonderful Doctor, did a great job on my leg

Dr. Nichols was calm and clear, and I knew I was in good hands. The beginnings of my recovery from surgery are going well. I'm immensely grateful!

Provided little feedback, cold professional

Very professional and she educated myself with knowledge to make me feel comfortable with the surgery

Very gentle through provider. We ask questions and she was generous with salad and thoughtful and appropriate responses.

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I would like to say thank you for everything you did People appreciate you for working at the hospital and do you do thank you so much

Great care, very personable.

Dr. Nichols has been working with me for 4 years now. She is one of the main reasons I am walking and working.

My daughter sees her for a broken clavicle and we love her. I would recommend her to any parent …

Super through in answering our numerous questions.

Excellent care, compassionate bedside manner, skillful surgeon.

Awesome. So happy she is my Dr thru this hard time for me. Berry professional and understanding!! 5 + stars from me..

She is very helpful

Very professional

I won't see anybody else! She's the best!

Recommended by a friend, couldn’t be happier especially when it comes to my kids. She broke her clavicle and with Dr. Nichols careful care is doing well and will return to sports in the Fall.

Compassionate, caring and understanding. She understands the struggles her patients are going through and works with them to overcome them

She spends very little time with the patient and is not very compassionate. I would have preferred going to a diffeent doctor.

She barely spoke & seemed to be glaring at the both of us. My daughter and I were both very uncomfortable.

I feel comfortable with my situation I'm in good hands

Really cared for my dad and his long term rehab

Very pleased with her.

Wonderful experience after a traumatic injury.

She listens!! Dr took plenty of time to answer all questions and concerns.

Brilliant; Kind; Confident; she is an amazing addition to the NEOS team

Pays attention to detail

Great to deal with

Absolutely amazing, she is a miracle worker and saved me from having my foot amputated, as well she has a very approachable and easy going bedside manner. She was able too put me at ease, and was able to explain in detail everything she was doing would need to do and had been done. I would recommend her to anyone as a top surgeon In her field.

Dr. Nichols is amazing! She is factual & thoughtful with her diagnosis. She truly considers all factors and weighs the risk to the benefit of her treatment, love her!

She is un professional you talk and all she says is mhm

Dr.Nichols is a hands on caring Doctor. She made me feel secure and comfortable. Dr Nichols is one of the best Orthropedic surgeons in the area I highly recommend her.

Amazingly professional and personable. Dr Nichols has done a remarkable job of repairing my very badly injured ankle and lower leg. She is also taking every precaution to prevent infection of the wound and ensure that the affected skin heals properly.

She did an amazing job on my 6 yr old daughters arm! I would highly recommend her!!

Very professional and knowledgeable doctor. She took great care of my mother and put an 87-year-old patient with a femur fracture on the road to an amazingly fast recovery! Thank you again from our family!

I couldn’t have asked for better care, Dr Nichols has been a delight to work with and I am confident that I will regain full use of my limb after the surgery.

Such a gentle, methodical, and knowledgeable doctor. I’m very glad that we ended up seeing her for our son’s needs— she made the whole experience very calm and easy.

Dr. Nichols is fantastic. She takes the time to listen and wants the best results for me. I so grateful that she was on duty the day of my accident.

Dr Nichols is a super professional surgeon. I have been to several MA hospitals and she is a top doctor.

She was very good to make sure my daughter was not scared when she went in with the nurse building the cast.

Dr. Nichols was very personable & kind. She got to know me before jumping into the scary parts. I found her very professional. I would highly recommend her to family & friends.

Great care! Great bedside manner!

Dr. Nichols was very thorough with her examination, diagnosis, and treatment. I would refer her to family and friends. She has such a pretty smile too.

Understanding and companionate

Bery nice Dr

Dr. Nichols did an outstanding job putting my arm back together after a very bad fall. I would recommend her to everyone.

Dr. Nichols took her time to answer my questions, explain what was going on, and gave me a confident answer on the need for surgery. Great experience overall.

Dr. Nichols is fantastic! Since this was an accident, I didn’t meet Dr. Nichols until surgery. She was extremely reassuring in the OR and made me feel comfortable. At my follow up appointment, she took the time to explain the new x-rays and all of my concerns for a successful recovery. She was very pleasant, personable and professional!!

She was very reassuring preop and postoperatively, she answered all of our questions. I have a great deal of faith in her.

She is terrific. Wonderful personality

great surgeon

Muy buena que Dios la siga bendiciendo

My experience with Dr Nichols was not positive. I did not have surgery so I can not address those skills. The issue that I had was all related to communication. There was information that was given piece meal at each visit that I needed to know up front.

First time dealing with dr Nichols. Absolutely love her!

Excellent work. Relaxing to talk with about everything. Good listener

hard to talk too-not a very good explainer

Awesome surgeon

Best orthopedic surgeon around Saved my leg and foot after motorcycle accident

Thorough! Good care.

Thank you on the great work in just 3 months on my way to walking normal after a tibia plateau break, very informative and answered all my concerns. Again Thanks

She came into the room didn’t tell us who she was. She explained treatment without really relating them to my injury. I had to dig answers out of her. I feel like I need another opinion.

Dr. Nicholas is the fantastic! She is always so helpful and informative. She is always nice and a beautiful person

Came for a consultation, but I found her uncommunicative, and I struggled to get her to share her thoughts.

Great with my son he get so comfortable

Phenomenal Dr. Very courteous.

The physician left the room during the appointment and did not return.

Thanks

Very pleased to have dr Nichols as my surgeon. Has done wonders with my leg Thank you so much !!!!!!!!!