Orthopedics: Trauma and Fracture Care, Complex Fractures
Springfield, MA
4.7
425 Ratings
151 Comments
Dr. Lois Nichols specializes in trauma care, fracture care, and complex fractures. She is Board-Certified in Orthopedic Surgery and is a member of the American Academy of Orthopedic Surgeons and the American Medical Association.
Dr. Lois Nichols specializes in trauma care, fracture care, and complex fractures. She is Board-Certified in Orthopedic Surgery and is a member of the American Academy of Orthopedic Surgeons and the American Medical Association.
The reviews listed below were collected independently of New England Orthopedic Surgeons through rater8. Each review represents an authentic and verified patient experience.
Dr. Nichol’s is fantastic! Great surgeon!!
Jul-2024
She’s the best surgeon we ever had she took care of Apollo really well and we thank her so much
Jun-2024
Today, things worked out as we had hoped months ago. Lois was right. I just wish she had been right a few months ago.
Jun-2024
Dr Nichols is outstanding. I had a bad hip break and she masterfully put me back together, and has continued to offer guidance since the surgery. Highly recommended, should you be in the unfortunate position of neding her services.
Jun-2024
Dr. Nichols is the best!
May-2024
Dr. Nichols is a very skilled and knowledgeable surgeon. Especially for complex fractures, she is the best in the area.
May-2024
Very nice
Apr-2024
She’s the best !
Apr-2024
Wonderdul. Doctor 1000% recommended may God bless her everyday.
Apr-2024
10 plus. DR NICHOLE IS A AWESOME DOCTOR. SHE HAS A GREAT PERSONALITY. SHE LISTEN WHEN YOU TELL HER YOUR PROBLEM. I WISH HER ALL THE BEST.
Apr-2024
Excellent surgeon
Feb-2024
Very pleased with the repair of my L ankle break. Less than a year later, I am as good as new
Feb-2024
I have absolute confidence in Dr. Nichols.
Feb-2024
She treated my son Apollo excellent through surgery and seeing us in person she the best
Feb-2024
She is so understanding and takes the time to listen and helps you anyway she can. She could work anywhere she wants but she wants to help us here in the great pioneer valley...she repaired my leg and life. She is the best
Jan-2024
Dr Nichols did my sons collarbone surgery 15 years ago and we were very pleased with that and I am very pleased about my surgery
Jan-2024
She's amazing, she did my surgeries and I'm so happy how they came out and she's nice and respectful. She answers every question I had overall great full for her.
Jan-2024
Dr Nichols' professionalism & attention to detail, gave myself and my family confidence, as well as put our minds at ease. Her care & attention extended throughout the surgical process including well into the post surgical follow-ups.
We couldn't have asked for a better surgeon.
Jan-2024
Lois Nichols knew what she was doing, and I believe that she did an excellent job on my leg. In addition to being extremely competent, she was pleasant, so it was a joy to deal with her.
Jan-2024
Thorough, professional, very knowledgeable She knows how to repair a spiral fracture of a guys leg and take care of the followup years later. Got her to smile as she was leaving the room.
Dec-2023
She is awesome 🤩
Dec-2023
Because of Dr. Nichols experience in the field, and her thoughtful approach during my appointment, I felt confident hearing her advice.
Dec-2023
Was running an hour behind but spent plenty of time with me going over all options to get me to the best outcome.
Nov-2023
The best
Nov-2023
Dr. Nichols is awesome so easy to talk with. She has such a calming effect. The
best Dr. I have ever met.
Oct-2023
Love her smile. She’s brilliant. Concise and positive
Sep-2023
We have received an
Sep-2023
Dr. Nichols answered all my questions! She’s the best!☺️
Aug-2023
Dr Nichols is great ! I would definitely recommend her to anyone who has complex fractures. She explained everything that happen during surgery and the recovery process.
Aug-2023
Dr. Nichols is a fantastic and very knowledgeable doctor.
Aug-2023
Dr Nichols did a great job on my broken arm. 5 weeks after my surgery my arm is functioning like new. Thank you Dr Nichols
Aug-2023
Wonderful doctor and polite, smart excellent.
Aug-2023
Knowledgeable, kind, calm. I am pain free and healing appropriately.
Aug-2023
I feel so fortunate to have been able to work with Dr. Nichols. She was excellent at giving me detailed information about the status of my dislocated shoulder at every session. One of her greatest strength is she doesn’t overly intervene and assesses just what’s needed at the time. She gave me a Normas support and hold about my being able to get all of my function back. Stressing that it would also take time. Everything she said, has proved to be true, and I would Recommend her without reservation to anyone who’s had traumatic shoulder injury, and fractures.!
Jul-2023
Doctor did not arrive until almost an hour after appointment time but otherwise it was great
Jul-2023
Best ever
Jul-2023
Very nice and professional
Jun-2023
Very knowledgeable and caring
Jun-2023
I find Dr. Nichols in Normas Lee, skillful supportive and encouraging. I like that she takes a conservative approach and encourages me to really working on physical therapy exercises to do what they can overtime. I would recommend this orthopedist without reservation.
May-2023
Great surgeon
Very compassionate
May-2023
Dr Nichols is a very thorough, and a kind doctor. I was upset that I had to wait an hour beyond my scheduled time to be seen. If I was more than 5 minutes late for my appointment I wouldn’t be allowed to be seen, so I do expect the same respect for my time. I understand that delays come up, but an hour over my schedule apt time is well beyond a delay. I missed a half a day of work for a 15 minute appointment.
Also found out that the test I was sent for (MRI) couldn’t be used to assess my condition. So I also missed a half day of work to have the MRI done for no reason.
May-2023
Dr. Nichols is wonderful! I am so happy with the outcome of my elbow surgery! I never knew of Dr. Nichols before this fall but believe me I would recommend her to needing an Ortho surgeon to anyone! Great job Dr. Nichols. Rae Pieffer
May-2023
Excellent care. Thank you Dr Nichols.
Apr-2023
Dr Nichols is a caring listener and a skillful surgeon.She is the best in her profession.
Apr-2023
I liked her very much she was very matter-of-fact of telling what’s good and what’s bad and helping me a lot And she seem to be very caring
Apr-2023
Highly professional. Would recommend.
Mar-2023
A huge thank you to Dr. Nichols for my
care during the last 1 1/2 years after
a fall that caused 3 fractures of the hip.
She listens well & moves forward.
Mar-2023
She seemed very knowledgeable and thorough. Slightly disconcerting is her flat affect. Having said that she took her time explaining the situation, made suggestions, and I felt like I was well cared for.
Mar-2023
Dr. Nichols was great. She listened and gave encouraging advice.
Mar-2023
Never broke anything before. So of course it wasn’t a simple break, it was multiple areas of leg and ankle. She made me feel at ease by clearly explaining before and after surgery procedures and what to expect. Going to be along haul but confident with Dr. Nichols along side me.
Feb-2023
She saved my leg,
Jan-2023
Explains everything clearly and takes the time needed to answer questions. I need not feel rushed at all.
Jan-2023
explained everything to a very nervous patient came to recovery to see how i was doing and has a great sense of humor
Dec-2022
A bit reticent but thorough, with a calming presence
Dec-2022
consummate professional
Dec-2022
Dr Nichols has been wonderful during
the 1yr + time that I have been healing
from hip fractures
Dec-2022
Dr Nichols performed surgery on my elbow back in July 2022. It was a horrible break and she had a lot of work to do to fix it. I never thought I would be able to use my left arm for anything again. However, after she placed a long metal plate and several screws in my elbow she gave me back the use of my elbow and arm. I will always be grateful to her talents as a surgeon and as a respected doctor. Thank you Dr Nichols!
Dec-2022
Dr. Nichols is a great surgeon. We appriciate her for doing such a wonderful job on my mom (Sonia) broken leg. May God bless her hands!
Oct-2022
Wow a doctor who listens
Almost wish i had another problem
Oct-2022
Dr Nichols was very attentive and took the time to answer all my questions. She went over the xrays with me and explained what we were looking at. Much better than my experience at Wing. I am glad I went to NEOS and got the 2nd opinion.
Oct-2022
She listens, she explains, many times if you need it. She is friendly and funny.
She did a great job on my arm surgery. She designed the scar so I could rest my arm on a table without pain.
Sep-2022
ourappoint was 12.30 we saw docor at 215
however she very good
Sep-2022
Dr. Nichols saved my leg (many times) and my quality of life.
Sep-2022
Clear...concise
Sep-2022
I am sure that Dr Nichols is a fine surgeon. Thankfully I do not need surgery and didn’t think I would. As an athlete, I was hoping for more of a conversation about my recovery process. It was very difficult to communicate effectively with her and that was the whole point of my visit…
Aug-2022
Very kind. Explains everything in detail that I can understand.
Aug-2022
Very kind and patient person. Dr. Nichols is one of those rare types of Dr's that truly care to give the best she has to her patient.
Aug-2022
Very informative and nice
Jul-2022
After being told Dr. Nichols was running 45 min to an hour behind, I still hadn't been seen after 2 hours, and silly me, I arrived early, so I spent 3 HOURS in your practice, without seeing the Dr. Unacceptable , I had another appointment that I couldn't miss, so I had to leave. So not only had I wasted 3 HOURS for nothing, I also wasted the $30 in GAS to get there. 😒. The misconception that a Dr's time is more valuable than a patients time has to stop.
Jul-2022
Did not answer my questions thoroughly. Very vague.
Jun-2022
Awesome
Jun-2022
I didn't have to wait as long better
Jun-2022
She did an amazing job with my little girl. Friendly, caring, and an excellent doctor.
May-2022
Professional,knowledgeable,patient
Apr-2022
Excellent
Apr-2022
Extremely professional but very personal. Easy to talk to and very reassuring.
Apr-2022
Dr Nicols is so easy to talk with and she's an Amazing surgeon .Thank you for fixing my elbow.
Apr-2022
She made me feel confident she would do all she could for my mom. Nothing short of a miracle! Thanks you Dr. Nichols!
Apr-2022
She was the best
Feb-2022
When I first met Dr. Nichols I had a broken knee cap. Very nice told me exactly what was going to be done. Felt very comfortable with her. Had a follow up. I could tell I was very important to her about my recovery. I would recommend Dr. Nichols to family & friends.
Feb-2022
Amazing job, to the point.
Dec-2021
Simply….”The Best.”
From my first meeting until recently she has been pleasant, patient, calming, confident, assuring, and a active listener also, all while maintaining a professional stance.
When I was first being admitted for surgery I was asked who was my Doc and when I stated “Nichols, at least two separate individuals they could not say enough good stuff about Dr. Nichols. I say that to show her reputation precedes her. And in her case it’s a good thing. I’m glad to be able to contribute to same.
So thanks for asking!
Dec-2021
Thank you so much Doctor!!!!
Dec-2021
Wonderful Doctor, did a great job on my leg
Nov-2021
Dr. Nichols was calm and clear, and I knew I was in good hands. The beginnings of my recovery from surgery are going well. I'm immensely grateful!
Nov-2021
Provided little feedback, cold professional
Nov-2021
Very professional and she educated myself with knowledge to make me feel comfortable with the surgery
Oct-2021
Very gentle through provider. We ask questions and she was generous with salad and thoughtful and appropriate responses.
Sep-2021
????
Sep-2021
I would like to say thank you for everything you did People appreciate you for working at the hospital and do you do thank you so much
Sep-2021
Great care, very personable.
Sep-2021
Dr. Nichols has been working with me for 4 years now. She is one of the main reasons I am walking and working.
Sep-2021
My daughter sees her for a broken clavicle and we love her. I would recommend her to any parent …
Aug-2021
Super through in answering our numerous questions.
Aug-2021
Excellent care, compassionate bedside manner, skillful surgeon.
Aug-2021
Awesome. So happy she is my Dr thru this hard time for me. Berry professional and understanding!! 5 + stars from me..
Aug-2021
She is very helpful
Jul-2021
Very professional
Jul-2021
I won't see anybody else! She's the best!
Jul-2021
Recommended by a friend, couldn’t be happier especially when it comes to my kids. She broke her clavicle and with Dr. Nichols careful care is doing well and will return to sports in the Fall.
Jun-2021
Compassionate, caring and understanding. She understands the struggles her patients are going through and works with them to overcome them
Jun-2021
She spends very little time with the patient and is not very compassionate. I would have preferred going to a diffeent doctor.
Apr-2021
She barely spoke & seemed to be glaring at the both of us. My daughter and I were both very uncomfortable.
Apr-2021
I feel comfortable with my situation I'm in good hands
Apr-2021
Really cared for my dad and his long term rehab
Apr-2021
Very pleased with her.
Feb-2021
Wonderful experience after a traumatic injury.
Dec-2020
She listens!! Dr took plenty of time to answer all questions and concerns.
Dec-2020
Brilliant; Kind; Confident; she is an amazing addition to the NEOS team
Sep-2020
Pays attention to detail
Sep-2020
Great to deal with
Sep-2020
Absolutely amazing, she is a miracle worker and saved me from having my foot amputated, as well she has a very approachable and easy going bedside manner. She was able too put me at ease, and was able to explain in detail everything she was doing would need to do and had been done. I would recommend her to anyone as a top surgeon In her field.
Sep-2020
Dr. Nichols is amazing! She is factual & thoughtful with her diagnosis. She truly considers all factors and weighs the risk to the benefit of her treatment, love her!
Aug-2020
She is un professional you talk and all she says is mhm
Aug-2020
Dr.Nichols is a hands on caring Doctor. She made me feel secure and comfortable. Dr Nichols is one of the best Orthropedic surgeons in the area I highly recommend her.
Aug-2020
Amazingly professional and personable. Dr Nichols has done a remarkable job of repairing my very badly injured ankle and lower leg. She is also taking every precaution to prevent infection of the wound and ensure that the affected skin heals properly.
Aug-2020
She did an amazing job on my 6 yr old daughters arm! I would highly recommend her!!
Jul-2020
Very professional and knowledgeable doctor. She took great care of my mother and put an 87-year-old patient with a femur fracture on the road to an amazingly fast recovery!
Thank you again from our family!
Jun-2020
I couldn’t have asked for better care, Dr Nichols has been a delight to work with and I am confident that I will regain full use of my limb after the surgery.
Jun-2020
Such a gentle, methodical, and knowledgeable doctor. I’m very glad that we ended up seeing her for our son’s needs— she made the whole experience very calm and easy.
May-2020
Dr. Nichols is fantastic. She takes the time to listen and wants the best results for me. I so grateful that she was on duty the day of my accident.
May-2020
Dr Nichols is a super professional surgeon. I have been to several MA hospitals and she is a top doctor.
Jun-2020
She was very good to make sure my daughter was not scared when she went in with the nurse building the cast.
Apr-2020
Dr. Nichols was very personable & kind. She got to know me before jumping into the scary parts. I found her very professional. I would highly recommend her to family & friends.
Apr-2020
Great care! Great bedside manner!
Feb-2020
Dr. Nichols was very thorough with her examination, diagnosis, and treatment. I would refer her to family and friends. She has such a pretty smile too.
Feb-2020
Understanding and companionate
Feb-2020
Bery nice Dr
Feb-2020
Dr. Nichols did an outstanding job putting my arm back together after a very bad fall. I would recommend her to everyone.
Feb-2020
Dr. Nichols took her time to answer my questions, explain what was going on, and gave me a confident answer on the need for surgery. Great experience overall.
Jan-2020
Dr. Nichols is fantastic! Since this was an accident, I didn’t meet Dr. Nichols until surgery. She was extremely reassuring in the OR and made me feel comfortable. At my follow up appointment, she took the time to explain the new x-rays and all of my concerns for a successful recovery. She was very pleasant, personable and professional!!
Jan-2020
She was very reassuring preop and postoperatively, she answered all of our questions. I have a great deal of faith in her.
Jan-2020
She is terrific. Wonderful personality
Jan-2020
great surgeon
Jan-2020
Muy buena que Dios la siga bendiciendo
Jan-2020
My experience with Dr Nichols was not positive. I did not have surgery so I can not address those skills. The issue that I had was all related to communication. There was information that was given piece meal at each visit that I needed to know up front.
Jan-2020
First time dealing with dr Nichols. Absolutely love her!
Dec-2019
Excellent work.
Relaxing to talk with about everything.
Good listener
Dec-2019
hard to talk too-not a very good explainer
Dec-2019
Awesome surgeon
Dec-2019
Best orthopedic surgeon around
Saved my leg and foot after motorcycle accident
Nov-2019
Thorough! Good care.
Nov-2019
Thank you on the great work in just 3 months on my way to walking normal after a tibia plateau break, very informative and answered all my concerns. Again Thanks
Oct-2019
She came into the room didn’t tell us who she was. She explained treatment without really relating them to my injury. I had to dig answers out of her. I feel like I need another opinion.
Oct-2019
Dr. Nicholas is the fantastic! She is always so helpful and informative.
She is always nice and a beautiful person
Aug-2019
Came for a consultation, but I found her uncommunicative, and I struggled to get her to share her thoughts.
Aug-2019
Great with my son he get so comfortable
Aug-2019
Phenomenal Dr. Very courteous.
Aug-2019
The physician left the room during the appointment and did not return.
Aug-2019
Thanks
Aug-2019
Very pleased to have dr Nichols as my surgeon. Has done wonders with my leg
Thank you so much !!!!!!!!!
Dr. Lois Nichols specializes in trauma care, fracture care, and complex fractures. She is Board-Certified in Orthopedic Surgery and is a member of the American Academy of Orthopedic Surgeons and the American Medical Association.
Sub-Specialty Trauma Care Fracture Care Complex Fractures
Education & Postgraduate Training FellowshipOrthopaedic Trauma, Duke University Medical Center
Internship and Residency Loma Linda University Medical Center Louisiana State University Health Sciences Center
Medical School Loma Linda University Medical Center
Undergraduate Southern Adventist University
Professional Activities American Academy of Orthopedic Surgeons American Medical Association
Dr. Nichol’s is fantastic! Great surgeon!!
She’s the best surgeon we ever had she took care of Apollo really well and we thank her so much
Today, things worked out as we had hoped months ago. Lois was right. I just wish she had been right a few months ago.
Dr Nichols is outstanding. I had a bad hip break and she masterfully put me back together, and has continued to offer guidance since the surgery. Highly recommended, should you be in the unfortunate position of neding her services.
Dr. Nichols is the best!
Dr. Nichols is a very skilled and knowledgeable surgeon. Especially for complex fractures, she is the best in the area.
Very nice
She’s the best !
Wonderdul. Doctor 1000% recommended may God bless her everyday.
10 plus. DR NICHOLE IS A AWESOME DOCTOR. SHE HAS A GREAT PERSONALITY. SHE LISTEN WHEN YOU TELL HER YOUR PROBLEM. I WISH HER ALL THE BEST.