The reviews listed below were collected independently of Ear, Nose & Throat Consultants through rater8. Each review represents an authentic and verified patient experience.
This was one of the worst and most frustrating experiences I’ve ever had. The staff failed to inform me about any charges for a standard check-up, even though they had my insurance details four days before my appointment. I was shocked when they asked for $350 at the time of my visit, claiming it was due to how my insurance policy is set up.
At the very least, I expected to be informed about the charges beforehand—either during the appointment scheduling or at the time of check-in.
To make matters worse, the doctor simply examined my ear, nose, and throat using a lighted instrument, which took no more than five minutes—the same quick check-up my primary care physician does without any extra fees.
It feels like patients are being taken advantage of through unclear communication and surprise billing. I’m extremely disappointed and frustrated with the way this was handled.
Jul-2025
Great service. Friendly. Very knowledgeable. Highly recommended
Jul-2025
Always professional and knowledgeable
Jul-2025
I called the office and said I was looking for a referral for myofunctional therapy, set the appointment and paid my co-pay to be told he “didn't know much about that and would not write a referral”. Review your appointment needs beforehand and don’t take them if you can’t or won’t meet the patient needs.
Jul-2025
A pleasant visit
Jul-2025
He was easy to talk to, and listened to my concerns. We came up with a plan that I was comfortable with. I really appreciate that!
Jul-2025
A very good doctor to have that, you know what's going on? Answers every question and very thorough and patient with every aspect of my life, any healthcare
Jul-2025
Dr. Waxman was very informative! He answered all of both myself and husbands questions with patience. I would highly recommend him.
Jul-2025
Dr. Waxman is always prompt and thorough. We appreciate everything that he has done for our son.
Jul-2025
Dr. Waxman is a kind and caring doctor who truly makes sure his patients are taken care of. He was very open to listening and answering any questions I may have had and did an excellent job with my tonsillectomy! 10/10 would recommend!
Jun-2025
Read More
Southfield Office
29201 Telegraph Road Suite 500 Southfield, MI 48034
This was one of the worst and most frustrating experiences I’ve ever had. The staff failed to inform me about any charges for a standard check-up, even though they had my insurance details four days before my appointment. I was shocked when they asked for $350 at the time of my visit, claiming it was due to how my insurance policy is set up. At the very least, I expected to be informed about the charges beforehand—either during the appointment scheduling or at the time of check-in. To make matters worse, the doctor simply examined my ear, nose, and throat using a lighted instrument, which took no more than five minutes—the same quick check-up my primary care physician does without any extra fees. It feels like patients are being taken advantage of through unclear communication and surprise billing. I’m extremely disappointed and frustrated with the way this was handled.
Great service. Friendly. Very knowledgeable. Highly recommended
Always professional and knowledgeable
I called the office and said I was looking for a referral for myofunctional therapy, set the appointment and paid my co-pay to be told he “didn't know much about that and would not write a referral”. Review your appointment needs beforehand and don’t take them if you can’t or won’t meet the patient needs.
A pleasant visit
He was easy to talk to, and listened to my concerns. We came up with a plan that I was comfortable with. I really appreciate that!
A very good doctor to have that, you know what's going on? Answers every question and very thorough and patient with every aspect of my life, any healthcare
Dr. Waxman was very informative! He answered all of both myself and husbands questions with patience. I would highly recommend him.
Dr. Waxman is always prompt and thorough. We appreciate everything that he has done for our son.
Dr. Waxman is a kind and caring doctor who truly makes sure his patients are taken care of. He was very open to listening and answering any questions I may have had and did an excellent job with my tonsillectomy! 10/10 would recommend!