Orthopedics: Orthopedic Surgery, Arthroscopic Surgery
Springfield, MA
4.9
920 Ratings
349 Comments
As a Board-Certified Orthopedic Surgeon, Dr. Jennie Garver Specializes in Arthroscopic and open reconstructive surgery of the Shoulder. She is a member of the American Board of Orthopedic Surgeons and holds an affiliation with the Baystate Medical Center.
As a Board-Certified Orthopedic Surgeon, Dr. Jennie Garver Specializes in Arthroscopic and open reconstructive surgery of the Shoulder. She is a member of the American Board of Orthopedic Surgeons and holds an affiliation with the Baystate Medical Center.
The reviews listed below were collected independently of New England Orthopedic Surgeons through rater8. Each review represents an authentic and verified patient experience.
Dr. Garver did a great job of explaining what would be happening during surgery and the measures I would need to take following surgery.
Sep-2024
She was very pleasant and seems very knowledgeable.
Jul-2024
Very pleased with Dr. Garver with her explanation of my upcoming surgery
Jul-2024
Jennie is very professional and also has great social skills and the right way at approaching the situation I never had such a great experience with a doctor or surgeon i rate her highly because she genuinely deserves it..she's changed my life mobility is amazing you don't know what you have till it's gone!-Michelle
Jul-2024
No nonsense and straight forward. Also, very caring.
Jul-2024
Caring, compassionate, listens carefully to what you want to tell her, great memory and wonderful personality
Jun-2024
She’s great!
Jun-2024
An amazing asset for your practice...there is no one like her- skill -bedside manner - a shining star
Jun-2024
This is my third visit with Dr. Garver. She always takes her time with me, she educates me on diagnosis and treatments. She answers my questions, talks to me in laymans terms. I would highly recomend Dr. Garver and NEOS staff members.
Jun-2024
Very helpful.Thank You
Jun-2024
Awesome job… so good… so professional… no complaints
May-2024
Second reverse total shoulder replacement very happy with both. Pain is gone range of motion is back
Apr-2024
Listen to my problems knew what to do liked her
Feb-2024
Dr. Garver is a wonderful surgeon of whom has performed surgery on me prior. I have confidence in her talents and expertise. I missed out on getting my present surgical procedure due to her becoming a mother recently. God bless her and her family as well as NEOS, for her position and wish her the best.
Feb-2024
She is the best. She never makes you feel rushed. Would recommend to everyone!
Feb-2024
She is perfection
Feb-2024
I am so pleased with results of my surger. Dr. Garver is very informative and kind to work with.
Jan-2024
She is so sweet and so caring . Ty for being my doctor’
Dec-2023
I saw Dr Garver only once in Sept. My Dec. appt. would have been (80) min. late so I rescheduled to Feb. However, the one time I did see Dr. Garver, I was impressed and intend to keep my Feb. appt.
Dec-2023
Personable. Takes her time. I never feel rushed
Nov-2023
Very comfortable and informative
Nov-2023
Dr Garver is the best! She thoroughly explain my ailment, gave me options and her recommendation. She was very patient with me and answered all my questions. I never felt rushed!
I will defiantly go with her when I have to get my shoulder worked on!
Oct-2023
Dr. Garver presented a clear explanation of my shoulder injury which included a visual ( model of a right shoulder)
Prior to this consultation I had hoped that physical therapy would correct the situation.
I am confident now with surgery..
Sep-2023
She is very professional and very friendly I love her services and cares for her patients any concerns or questions she would answer I totally recommend her to anyone Thank you :)
Sep-2023
She is the best my shoulder feels so much better. She has a wonderful disposition and makes you feel very comfortable.
Sep-2023
As usual Dr. Garver was very personal and knowledgeable about my situation.
Aug-2023
Very informative told me stuff I didn’t know before from other doctors
Aug-2023
Was over an hour late, didn't take the time to review the case file, told me essentially I don't know what's wrong w/ you but you'll be fine. Made a "joke" at my expense that was uninformed, and disrespectful. If the roles were reversed I feel confident that she'd want by head on a platter. I've spent the last 5 month w/ NEOS trying to get this injury sorted out only to be dismissed w/ no further action to be taken. The worst part is I'm objectively worse after the appointment. Her examination seems to have exacerbated the symptoms.
Aug-2023
Dr. Garver was great. She explained my diagnosis and treatment plan, answered many questions and gave me all the information I needed to feel informed and seen. The staff was efficient and I am very pleased with my experience. I highly recommend NEOS.
Aug-2023
Very pleasant. Very professional! On time!
Aug-2023
open, honest and caring
Jul-2023
Explained procedure in a clear and understandable way. Answered all questions posed to her. Very friendly, putting patient at ease.
Jul-2023
Best surgeon ever will highly recommend her friendly and will answers all question excellant
Jun-2023
She does her job well Thanks for orthopedic doctors Dr. Garver.
Jun-2023
Kind, patient and considerate. Explains everything very thoroughly and in a manner that is easy to understand. I am very confident in her ability. My surgical recovery has gone very well. I highly recommend Dr Garver
Jun-2023
Dr. Garver was very professional and knowledgeable. I feel that I am in very good hands.
Jun-2023
She was amazing on giving me all of the information about my complete shoulder surgery last may. I appreciate all of her encouragement to me because I was nervous about the surgery because I never had one before. Thank you again!😀
May-2023
Dr. Garver was wonderful and helpful.
May-2023
Clearly explained what is going on with my shoulder and my options. Careful examination. Calm approach
May-2023
The Doctor is kind and intelligent, knowledgeable about her profession.
May-2023
Dr. Garver explained exactly what my issue is and how she will repair it.
Apr-2023
As usual Dr. Garver was very good and very informative.
Apr-2023
Thorough, knowledgeable, excellent skills.
Apr-2023
Dr. Garver is an exceptionally skilled surgeon and she is a compassionate, caring physician. My surgery went very well. Dr. Garver provided specific protocols for physical therapy to follow along with excellent post surgery care.
Apr-2023
Very knowledge and professional !
Mar-2023
Dr. Garver is one of the nicest doctors I have ever met. She is kind, caring and takes the time to really listen to you. I would highly recommend her to anyone with shoulder problems.
Mar-2023
So far, I am impressed with her surgical skills and her mannerisms with me as the patient
Feb-2023
I wish there is more instructions of what to expect after my steroid injection. A talk home print out or an aftercare email will be nice. Everything seems like a rush when I was being seen but the wait time when I was in the treatment room alone is long. Despite, the doctor is nice, professional and knowledgeable.
Feb-2023
She was very good but I didn’t understand why if she thought I had a torn rotor cuff she didn’t order test?
Feb-2023
Thank you
Feb-2023
She is awesome explaining everything in detail and just a great overall experience
Feb-2023
Dr. Garver is very thorough and cares about how her patients healing progress is going. She listens and works with you for the best outcome that helps you.
Feb-2023
Very good
Feb-2023
Very informative and easy to talk too. Explained everything that was going on.
Jan-2023
Caring, shared with me everything to expect in my upcoming surgery. Allowed me to ask as many questions as I wanted. Very kind and patient.
Jan-2023
I love Dr. Garver!
Dec-2022
She was very nice and explained everything very well. She took her time with me and was very gentle when my mom told her I was afraid of needles. She made sure I was comfortable and told me every step of the away
Dec-2022
Love the fact that she didn’t rush you and answered all questions
Dec-2022
Reverse total shoulder replacement. Sounds scary but my healing process is way faster than I thought it would be. Dr. Garver is so easy to talk to and that means so much when going through a major surgery.
Nov-2022
Dr. Garver helped me with my shoulder replacement with attentive professionalism. She was always willing to give the time needed for questions, or for more detailed discussion. In my PT routine, the therapist commented that it was an excellent surgery and that her patients often had less pain, and more productive recovery times. I think this is a testament to her careful work as a surgeon. Her whole surgery team at NEOS was great, and the follow up care was exceptional. I couldn't be more pleased and highly recommend her.
Nov-2022
Very varying and listens to me.
Nov-2022
Dr. Garver is always so pleasant and thoughtful whenever we meet, I honestly am so grateful to have has her and her team. This whole process has been so stress free because of how well everyone communicates and how much they care.
Nov-2022
Fantastic doctor and person!! Nothing but excellent care and compassion from Dr Garver! She is and always be my go to doctor for any shoulder issues!
Nov-2022
She answers all your questions and exudes competence and confidence. It’s obvious she enjoys her job and is an excellent doctor.
Oct-2022
Dr. Garver was very thorough and professional.
Oct-2022
Dr.Garver is an excellent surgeon. She did a reverse shoulder replacement on my left shoulder. I never experienced any pain. It has been six months and I couldn’t be happier with my new shoulder! Dr.Garver is professional snd personable. She spends as much time as I need at my check ups. I recommend Dr.Garver 100%.
Oct-2022
I have been not getting much advise and help since July. When I left my visit with her I felt confident there was nothing more serious with my shoulders and arms … She took the time for my questions and did not rush
Oct-2022
she truly is the best
Sep-2022
Excellent surgeon, Dr Garver provided the facts needed to make the best decision regarding surgery and rehabilitation. Highly recommend Jennie to anyone battling shoulder injury/pain.
Sep-2022
Dr. Gather has been excellent and forthright throughout this ordeal.
Sep-2022
Excellent surgeon and she goes above and beyond❤️
Aug-2022
Very friendly and informative. I felt completely at ease after meeting with Dr Garver regarding my future shoulder replacement surgery.
Aug-2022
Jennie has been great. Shoulder surgery sucks but I can't believe I'd have any more favorable outcome anywhere else. The whole practice is efficient and trustworthy. If (when?) I need my seventh oththopedic fix, NEOS will continue to be my go to.
Aug-2022
She explained things very well, and made time for my questions.
Aug-2022
Dr Garver already successfully treated one of my shoulders, I trust her wholeheartedly with the other.
Aug-2022
Dr Garver is very goods at doing this operation. She knows the best therapy for recovery and insures it is done properly.
Aug-2022
Dr. Garver is Professional, down to earth, friendly and caring!! Extremely pleased!!
Jul-2022
She doesn’t rush you
Jun-2022
Dr. Graver was not only professional, but also very personable. Provided me her honest opinion regarding all of my options. In my case, it was avoiding surgery, and utilizing PT in order to return to a normal lifestyle.
Jul-2022
Always a pleasure to interact with Dr. Graver. She always has an easing demeanor and positive attitude and valid concern about my recovery. I am very grateful for her expertise and exceptional abilities.
Jun-2022
Listened to my every word and gave me alternative ways to help my shoulder pain
Jun-2022
Jennie is completely patient-focused and immensely competent. She stopped in the room pre-op to see how I was doing and to inquire whether I had any questions. Of course my arm is now in a sling, otherwise I'd write PAGES on my gratitude for her surgical excellence, calming manner (keeping me calm for my first surgery ever!), and clearly explaining all that was and would be happening,
Jun-2022
Dr. Garver was great. She listened to my concerns and took immediate action to try to stop my pain.
Jun-2022
Very caring, professional & nice!!
Jun-2022
Listened and provided treatment details!!
May-2022
Great personality and very professional. Never makes you feel rushed and a great surgeon!
May-2022
Explains everything very well. Answers questions completely. Excellent surgeon!
May-2022
Dr Garver came highly recommended. Visit was backed up so I didn’t spend much time with her. She listened to my concerns and made a plan going forward.
May-2022
Very personable
May-2022
Very knowledgeable, Dr. Garver took time to answer all my questions regarding upcoming surgery. Explained what I could expect during and especially after my shoulder procedure.
Apr-2022
Clear, Knowledgeable, straight to the point! Jennie was my second opinion, and I am confident with my choice to wait on surgery now based on the data she provided, and the research I have done.
Apr-2022
Dr. Garver is the top!!! Highest level care—both medical and service; brilliant and talented surgeon; top-notch results; lovely, supportive staff; well-organized—and super clean facility. Could not have had a better experience getting a reverse shoulder replacement! Recommend Dr. Garver highly! All best, Lucy Holland
Apr-2022
caring
Apr-2022
Dr. Garver did wonderful work on my right shoulder. I had some extensive rotator cuff surgery on 11/17/21. I am now cleared to go back to work this week coming up. I have some restrictions for a month but it sure feels great compared to when I went in for surgery and for the first three months after surgery. All n all I'm very pleased with the outcome. I would highly recommend Dr. Garver to take care of a rotator cuff surgery. Thank you again Dr. Garver!
Apr-2022
Very patient and understanding
Apr-2022
Very professional, explained things thoroughly, and answered my questions to my satisfaction
Apr-2022
Very thorough and personable
Apr-2022
Excellent communication and assessment of my condition.
Apr-2022
5 days after surgery & no pain
Jennie lives up to her reputation
Apr-2022
Professional - friendly. - listens - takes the time to answer any questions - makes you feel like you are the only patient . . .even when she is so busy.
The best !!!!!!!!
Apr-2022
Dr. Garver is very professional and really listens to you.
Apr-2022
Great doctor!!! Professional, caring and compassionate. Love her!
Apr-2022
Very thorough, manipulation of arm to rule out rotator cuff injury and offered both PT and/or cortisone. I chose both doing shot first then signing up for PT.
Apr-2022
Dr. Garver is one of the most dedicated doctors who takes time with her patients to ensure that they’re healing well from their surgery and she thoroughly explains what the procedure entails.
Apr-2022
Everything was explained and all my questions answered.
Apr-2022
a wonderful surgeon with a bedside manner to match.
Apr-2022
Very friendly and caring
Mar-2022
Dr. Garver was great. She was patient, kind and thorough in explaining her view of my rotator cuff tear.
Mar-2022
Very nice Dr. I feel comfortable with her . God bless .
Mar-2022
Great Surgeon! Very happy with my Sholder surgery!
Mar-2022
Awesome. Listened and found problem
Mar-2022
Wonderful
Personable
Great surgeon
Feb-2022
Very helpful and talks you through the procedure with the patients very thoroughly
Feb-2022
Great skills in communications, explaining what is going on, helping me make decisions about my care, in layman's terms while not talking down to me.
Feb-2022
I had rotator cuff surgery on November 17th on my right shoulder and it's coming along nicely! Dr. Garver did a great job and I am very pleased with everything! I would highly recommend Dr. Garver to my family and friends.
Feb-2022
Amazing surgeon, I had 3 full tears on my left shoulder and a really messed up bicep. Dr. Garver did an incredible job. I’m on the road to recovery and feeling better every day ! Thank you Dr. Garver!!
Feb-2022
Always takes time to explain / answer questions., I've never felt rushed.
Feb-2022
I love Dr.Garver . She takes the time to explain things so that you can understand. I would recommend her to anyone .
Feb-2022
Very knowledgeable and efficient. Gave me confidence.
Feb-2022
Dr. Garver was very attentive to my complaint and put me at ease as she evaluated my arm. She was gentle with the cortisone injection. I would recommend her.
Feb-2022
I love Dr. Garver! She is so gentle and clearly cares about her patients!
Feb-2022
Very focused and sensitive to patient. Instills a sense of trust and confidence in provider and in putting yourself in her hands.
Feb-2022
Dr. Garver was very kind and answered all of our questions.
Feb-2022
She’s great @ her job and very approachable
Jan-2022
Dr. Garver is a real gem.
Jan-2022
Very personable, confident, professional.
Very happy with her care.
Jan-2022
Dr Garver is a top notch surgeon who delivered an amazing reverse shoulder replacement to me with a gorgeous incision and amazing team of care and support. Add to this her kindness, personable nature and passion for her work and she—and this practice—are a win-win-win! :)
Jan-2022
took the time to explain all options to me. Very professional.
Jan-2022
Excellent care
Jan-2022
Dr. Graver is a very intelligent, empathic physician who is a focused listener with good common sense. She is always helpful. I saw Dr. G yesterday and our meeting was very worthwhile. I had the good fortune to have her as my shoulder surgeon in 2018 on two occasions. She was superb. Some of us are born to be excellent medical doctors. Dr. G is one of them. Obviously I like her.
Jan-2022
Dr. Garver was friendly, knowledgeable and explained everything so I understood it. I totally trust her with my upcoming surgery.
Jan-2022
Would not refer anyone to her.
Dec-2021
Professional
Dec-2021
Would be nice to see Dr. Garver be able to spend more than 2 rushed minutes with her patients. It’s very apparent that she has no availability to successfully engage and assess with them. NEOS is a factory that makes you feel like a number rather than the reason they are in business. She’s a great surgeon but honestly doesn’t have the time to be in an office to make any impact.
Dec-2021
One of the best doctors I’ve ever visited. She performed a shoulder replacement on my left shoulder. Doctor Garver is very friendly, accommodating, patient, and decisive. I ask a lot of questions and she answers all of them enthusiastically.
Dec-2021
Dr. Graver is the best!! Would recommend 1000%
Dec-2021
Pleasent and caring
Dec-2021
Hi
Good morning
I was very happy with her she really did her job professional and I liked what she was doing checking my shoulder to see if there was strength and pain by evaluating it
Very with my visit thank you
James Siciliano
Dec-2021
Explained everything very clearly! Answered all questions posed to her in simple terms!
Dec-2021
Very confident and competent dr who offers information vital to understanding how one is situated with a certain problem needing her expertise.
Dec-2021
Very nice, professional. Up on all the information of the operation. Looking forward to having her operate on my shoulder come spring. Happy Holidays Jennie.
Kevin Peck
Dec-2021
Explained upcoming surgery throughly.
Nov-2021
Dr. Garver is always very friendly caring and explains everything.
Nov-2021
Nice calming and relaxed way about her. I felt comfortable and confident being treated by her, and appreciated her clarity in her explanations of what she saw in my x rays and the treatment option(s) available. Also, I was happy with her responses to my questions. Thank you Dr. Jennie Garver!
Nov-2021
Excellent surgeon with a gentle, caring bedside manner!
Nov-2021
Dr. Garver was so pleasant ,attentive, knew my medical history, and is a pleasure to work with.
Nov-2021
Dr. Garver provided very helpful information so that I can manage arthritis more effectively. She is a very good communicator.
Nov-2021
Very professional and easy to communicate with.
Nov-2021
Dr Garver was extremely caring and knowledgeable and I feel very confident in her preforming my shoulder surgery.
Nov-2021
Still recuperating, everything going well so far. I am very happy with Dr. Garver's treatment and care.
Nov-2021
excellent compassionate physician
Nov-2021
Every aspect of my surgery went exactly as Dr. Garver explained to me in our previous appointments. She always answered my questions honestly leaving me with with a great deal of confidence that I was in good hands.
Nov-2021
She was clear and concise about my shoulder problem. Explains situation that was understandable. I like her very much.
Oct-2021
Highly professional easy to talk with
Oct-2021
Dr Garver is the best. She is so kind, gentle and knowledgeable.
Oct-2021
Wonderful rapport. Highly recommend!
Sep-2021
Very personable doctor. Always explains things and listens to what you are saying.
Sep-2021
My shoulder is progressing faster than expected thanks to her work!
Sep-2021
Very Knowledgeable explained the whole procedure the difference between procedures they’re caring doctor
Sep-2021
Jennie Garver was very personable and listened to my story. I was impressed in her ability to communicate and provide explanation of my health issue.
Sep-2021
Dr.Garver did a great job on my shoulder replacement.I had no pain and now I am able to do almost everything again.
Sep-2021
Extremely personable and professional. Fantastic communication skills and provided excellent detail responses to my numerous questions. Exactly what a pre elective surgery patient requires.
Sep-2021
Dr. Garver was excellent.
a good listener
friendly
worked with me to develop a plan to meet my goal of returning to work without pain
Sep-2021
Dr Garver did an amazing job putting my son's clavicle back together. Her professional, personal demeanor is both reassuring and Settling in a very stressful situation. Thank you!
Sep-2021
Highly competent and very personable. I would recommend to anyone with shoulder problems.
Aug-2021
Very informative. Was able to discuss the variety of options in addressing my shoulder issue.
Aug-2021
I’m still in the pre-surgery phase, and have many questions. Probably more than most. Dr Garver never seems abused by them and always answers them completely. I have confidence and trust her, and feel that I’m actually taking part in my care.
Aug-2021
Very informative, explained everything, and answered all my questions.
Aug-2021
Excellent Dr. ,she listens! I felt very comfortable talking with her. Still in recovery but have confidence that things will heal fine.
Aug-2021
Excellent thank you for the wonderful work you did on my shoulder
Aug-2021
Dr. Jenny Garver is one of the best! She is very patient, she explains the performance before surgery ,then how things were done and makes sure if she sees anything ,she fixes that also.she is very humble and well mannered,i realy enjoyed having her for my shouldee bicep tenodesis surgery,,her medical team was also great ..& very helpfull in the recovery room..If i ever need a future surgery on my shoulders ,jenny will be the dr. I see again.
Aug-2021
Absolutely the best
Aug-2021
Very nice, professional and listens to what you say!!
Aug-2021
Fabulous Doctor!!! Would highly recommend especially from a black woman who have not always had great experiences. Really like her a lot!
Aug-2021
Listened to my questions and thoroughly explained everything.
Aug-2021
Very attentive. Treated my 89 year old mom with gentleness, kindness, and humor.
Jul-2021
Best doctor out there!
Jul-2021
Thorough and intelligent. Kind and listens well.
Jul-2021
Very professional and personable.
Jul-2021
Dr Garver gave me a better understanding of what’s required in a reverse shoulder replacement, answered all my questions and listened to my concerns I left feeling comfortable with the whole procedure.
Jul-2021
Dr Garver is caring. A great listener. Her surgery is top-notch. I love her.
Jul-2021
Great doctor, great office.
Jul-2021
Dr Garver is very patient and explained everything to me
Jul-2021
Very professional and caring. Jennie is extremely thorough and compassionate. I felt she heard my concerns and andnswered my questions. I will and have highly recommended her.
Jul-2021
Excellent bedside manner and advice
Jul-2021
I am really impressed with her ! Glad I picked her to do my surgery!
Jul-2021
The best. Very caring and extremely competent. Did my Total Reverse Shoulder surgery. Could not ask for a better outcome. Six months later and I have complete range of motion.
Jul-2021
Very good at making sure I understand everything. It was much appreciated.
Jul-2021
Physician was excellent! Wonderful preop education. My only concern was the 20 minute lateness of my appointment
Jul-2021
Explained and answered all of my questions and helped ease my fears. Exceptional
Jul-2021
This MD is meant to be an orthopedic shoulder surgeon. I have seen many specialists ( for different reasons) over the years. Jennie knows her craft, and right away. Surgery was perfect. F/u care was phenomenal and she cares about her patients! ( Even after surgery). Not many get 5 stars from me. She listens, evaluates, communicates, and knows how to fix it. Thank you for everything.
Jul-2021
Love her! Great communicator on the procedure and care provider. I'm grateful for her.
Jul-2021
Dr. Garver is top notch! She spent a satisfactory amount of time with me, discussing my clinical situation, treatment options and how a repair procedure would be completed. I felt comfortable with her and she is very open to questions and concerns. She listens!
Jul-2021
This was my 1st visit. Dr Garver wasVery friendly. But my appointment was for 8:18 am and didn’t see her until 9:20 am.
I understand that things can happen and I will be going back
Jun-2021
I’m not a patient needing a lot of positive bedside manner, but Dr Garver seemed cold and disinterested, no sense of care or connection at all. I would see another provider next time. Told me I did not have a fracture of any kind but that ended up being the problem, alas.
Jul-2021
very informative with options
Jun-2021
I've been to several orthopedic doctors regarding my problem, but Dr. Garver is the first to clearly explain to me what is causing it. I am much relieved.
Jun-2021
Kind ,straightforward and informative.
Jun-2021
Dr. Garver is excellent. At my first visit, she listened carefully to my concerns, analyzed test results comprehensively, examined me and my symptoms dispassionately. Then she provided a clear assessment of my condition and recommended a conservative treatment plan with compassion for my pain and limitations. She explained why she recommended this course of action over other treatments, providing sufficient evidence for her recommendations. Her treatment plan worked, alleviating my pain and helping me achieve significant improvement in both range of motion and nearly total pain elimination.
Also, as a woman, I am particularly glad to have had a woman as my doctor. She could understand the way my limitations bothered me immediately and was sensitive to the concerns. I can't rate her highly enough.
Jun-2021
She listens & hears your concerns….
She is thorough in her examination of your issue. Very professional! I would definitely recommend Dr. Garver !
Jun-2021
I think that dr garver is the best surgeon for my shoulder surgery. I am in very little pain and am so grateful to her.
Jun-2021
Very knowledgeable when it comes to shoulder injuries.
Jun-2021
Love her she is so kind and she listens to you and your concerns she takes the time to make sure all your concerns are addressed
Jun-2021
My experience with Dr Garver was a very positive one. She was very clear and easy to understand when discussing my upcoming surgery. I felt very comfortable and confident in her abilities.
Jun-2021
Dr. Graver is compassionate and explained the medical procedure so I could understand.
Jun-2021
I had an excellent experience seeing Dr. Garver. She was very comfortable to be with; was astute and had excellent clinical skills and her recommendations were spot on. I’d recommend her to anyone seeking shoulder evaluation.
May-2021
She is amazing caring and a beautiful person inside and out ??????
May-2021
Dr. Garver is a wonderful Doctor...she knows what she is doing and does the best ! She did my shoulder and what a wonderful job she did. I can do anything with that shoulder .....
May-2021
very professional, knowledgeable and gave me compassionate care. It was for the first treatment and evaluation.
May-2021
Excellent service
May-2021
Very compassionate. Professional and caring. Offers alternatives to standard procedures.
May-2021
SHE IS AWESOME! I felt very comfortable with the direct she went in concerning my shoulder. Felt like she knew what she was doing and gave me her best!
May-2021
I have had Dr. Garver repair my left shoulder before, so there was no one else I would go to for the right one! I've even referred family members to her.
May-2021
Dr Garver is very professional and has a great personality and is very caring..top notch!
Apr-2021
You always feel she has plenty of time to listen to you. Through and extremely friendly.
Apr-2021
Very nice and professional
Apr-2021
Very efficient. I was in and out of there quickly.
Apr-2021
She listened to me and she explained my issues very clearly. Friendly, professional, caring!
Apr-2021
I had an absolutely awesome experience visiting this doctor she was attentive eye contact talk to me and with me and not at me and the results were great
Apr-2021
Had great post-op appt. Dr. Garver answered all my questions before I asked them. I’m very happy with the results
Apr-2021
I am especially impressed by someone who doesn't push her own speciality.
Apr-2021
Awesome as always...
Apr-2021
Jenn was attentive, focused and listened to my questions. I look forward to having her my surgeon.
Mar-2021
Dr. Garver did not make me feel confident. I was left with a gut feeling which she told me NO, This is not the doctor for you. My decision was made I let her talk I took everything in that she said and I kindly said thank you and left. My decision was made I would not return I was going to look for a second opinion from another doctor. That is my right and my gut said yes it was the right decision.
Mar-2021
Outstanding outcome to my reverse shoulder surgery. Dr. Garver was attentive, listened to my concerns, questions etc and answered them thoroughly. The other medical staff at NEOS were considerate , helpful as well.
Feb-2021
Jennie is amazing and makes you feel like a family friend not just another patient
Feb-2021
I have left several reviews and my opinion is the same dr Garver is excellent. She cares about her patients and there concerns. I recommend her with 5 stars because
Feb-2021
First encounter. Very personable and professional.
Feb-2021
Never been disappointed.
Feb-2021
Best shoulder doc in Springfield. Don't settle for less.
Feb-2021
Dr. garver is number one she’s a communicator she’s understanding and pays attention to detail I had excruciating pain in my left shoulder and after my replacement surgery I feel like I’ve added 20 years to my life thank you Dr. garver
Feb-2021
Outstanding surgeon. Outstanding person in general.
Feb-2021
Dr. Graver is awesome! She’s kind and gentle and an amazing surgeon! I highly recommend her!!
Jan-2021
Very personable and really knows her stuff.
Jan-2021
Very prompt, polite and friendly. Addressed all of my questions and concerns.
Jan-2021
Exceptional care. Explained everything and was very clear. Expedited treatment.
Jan-2021
my personal experience with Dr garvner is that she takes the time to listen get to know you explain to me in words I could understand as her patient what is wrong with me she is so kind and respectful my opinion she is one of the best orthopedic doctor there is.. first I went to two other orthopedic Dr. They didn't dedicate the time to find my problem so I went to Dr garvner I only had to explain to her my crush injury that I had at my job she took care of it and today I am now able to have some mobility in my arm I thought I was going to lose my arm I couldn't move it at all.
Jan-2021
Dr. Garver explained my condition in detail and what was going to be done to correct it. She is patient and easy to talk with.
Jan-2021
Very friendly, explained the surgery, answered all my questions.
Jan-2021
Professional beyond my expectations. Thorough. Caring. Surgery resulted I a pain free experience. Follow up was complete. I am very satisfied with zero concerns or worries!
Jan-2021
Presurgery consults have been great so I am not overly concerned about my upcoming surgery.
Jan-2021
Dr G is wonderful. Great communicator and listener, helping me understand all the process, manage expectations, and super nice
Dec-2020
Dr. Garver is an excellent Doctor, she is caring, listens, and understanding.
Dec-2020
She is amazing and very helpful!
Dec-2020
Thank you, Dr. Garver, for your explaining my condition and options and answering my questions in easily understood terms. And especially for a practically painless injection! My shoulder is feeling better than it has for months!!! Thank you!!
Dec-2020
She is a very skilled surgeon .
Nov-2020
Very nice and professional and I didn’t wait and wasn’t hurried!
Nov-2020
I met with Jennie for the first time to discuss possible shoulder surgery and she was so kind and compassionate and understanding and certainly knowledgeable I would highly recommend her.
Nov-2020
Dr Garver is very caring, she ask questions to make sure you understand what is going on she make her patient feel very comfortable I would recommend her to anyone
Nov-2020
Good surgeon. Horrible time management
Nov-2020
Kind and helpful. Explained my shoulder issues in plain English.
Nov-2020
Very professional and thorough.
Nov-2020
Professional. Courteous. Thorough explanations.
Nov-2020
Smart, competent and very friendly.
Nov-2020
Excellent care. Very satisfied
Oct-2020
Dr. Garver was very professional and pleasant. I felt she addressed my issues and concerns.
Oct-2020
Very professional, informative, and put me at ease for the upcoming surgery.
Oct-2020
Excellent very caring and awesome
Oct-2020
She is awesome a good listener and answers all questions no matter how silly they may be.
Oct-2020
Very easy to talk too and explained the process to me then asked if I had more questions.
Oct-2020
Very Professional
Very warm
Very knowledgeable
She has gained my trust
Oct-2020
Wonderful personality and kind.
Oct-2020
Extremely happy with Dr Garver, I was going through severe pain for quite some time and I was just about to give up. I met her one time she scheduled surgery a week later and if it was not for covidI think things would have been a lot smoother as far as the healing process goes. But she has been extremely wonderful and I would highly recommend her
Sep-2020
Took time, listened and never rushed
Sep-2020
very pleasant did not talk down to me . I liked her very much
Sep-2020
Dr. Garner is an amazing surgeon. She is very good at giving the information need before and after surgery.
Sep-2020
She is absolutely wonderful.
I’m so lucky to have as a surgeon.
Sep-2020
Answered all my questions.
Sep-2020
Dr Garver is professional and yet approachable. Her surgical skills are excellent. I was scared to death, she calmed me down and let me know, everything would be fine, and it was.
Sep-2020
Truly outstanding. Caring, attentive, skilled. Her mannerisms put you completely at ease. Phenomenal after care.
Sep-2020
Very clear and concise explanations and answers to all my questions. Feel comfortable with her expertise in shoulders
Aug-2020
She is patient, thorough, and extremely pleasant. As much as one can enjoy upcoming surgery, I am glad it is with Dr. Garver. My anxiety level is much less to do to the fact that she is performing the surgery. She is great!
Aug-2020
She spends plenty of time with you and is very knowledgeable.
Aug-2020
Exceptional! She's knowledgeable, clear and compassionate.
Aug-2020
Excellent
Aug-2020
Dr. Garver is terrific -- performed beautiful surgery on my rotator cuff. She explains things articulately, is very patient, and listens carefully. She is unhurried at follow-up visits and really cares.
Aug-2020
Plain old awesome.
Aug-2020
Very professional, answered all my questions.
Aug-2020
Good listener, explains things so I can understand.
Aug-2020
She is tuned to the patient
She takes you very seriously and doesn’t ignore any complain of the patient
Aug-2020
Great personality
Jul-2020
Easy to talk with and aids patients in making decisions regarding surgical options.
Jul-2020
She did good work in the surgery and is patient in the post-op visits.
Jul-2020
Dr. Jennie Garver is very professional very smart and helpful she makes the patient very comfortable and relaxed thank you Dr Garver I will recommend you to anyone.
Jul-2020
She answered all my questions and I didn’t feel rushed. Very friendly and hopeful.
Jul-2020
She has always been curteous and professional in her dealings with me. Also was able to answer all the questions that I have had so far
Jul-2020
Very knowledgeable. Took time to explain everything. Patient and didn’t make me feel rushed
Jul-2020
She made me feel very comfortsble
Jun-2020
She is more than competent, very caring, a great listener, and very sweet. My only complaint is that she’s the same age as my youngest and she has achieved so much, makes me feel so old :-)
Jun-2020
Explained every thing in detail, very kind and safety awareness. Anna went beyond to get my needs taking care of
Jun-2020
I can not compliment the doctor enough. My first surgery and she has
been tremendis !!! A phenominal
doctor.
Jun-2020
She's very professional, and explains every step in a procedure, how to care for the wound after and what to expect before and after. Definitely an amazing surgeon. The staff at her offices are amazing and friendly as well
Jun-2020
Dr. Garver was very thorough as she examined me, and she gave me all the time I needed to describe my pain. She asked me about the other clinic visits, to get a complete picture of my treatment so far. I felt very confident in her.
Jun-2020
Very sweet but very professional.
Jun-2020
Very professional and truly caring i wish all my doctors were like her
May-2020
Explains things for the avarage person to understand. Very good DR.
May-2020
Wonderful caring surgeon takes her time with you and answers all questions. Would definitely recommend her to other people needing shoulder surgery.
May-2020
Awesome. Every time.
May-2020
I am very happy to have met Dr Garver. She was pleasant to speak with and know exactly my issue and what to do it help me.
Thank you Dr Garver!
May-2020
Awesome!! The absolute best!!!
May-2020
Dr Garver is EXCELLENT! I have recommended her to others. Don’t hesitate to book your appointment. Absolutely none better than Dr Garver!!!
May-2020
She is patient with this crazy patient, she did a fantastic job on my shoulder and I am confident she will get to the bottom of my bicep problem. She is very professional but more importantly a really nice person!
May-2020
Very efficient and pleasant experience.
May-2020
Professional, knowledgeable, kind & caring!
Apr-2020
Very thorough and polite good visit
Apr-2020
She's the best
Apr-2020
Excellent
Apr-2020
Excellent doctor. Takes time and listen. Checks you out and doesn’t ignore.
Apr-2020
Very nice and great bed side manner. Explained everything so I could understand and answered all my questions.
Apr-2020
It was nice to see her Through my phone she's very professional and a great surgeon I'm very respectful I will recommend her anytime Have a nice day.
Jun-2020
Very nice she explained everything to me about what my surgery would involved very informative
Apr-2020
What I most appreciate about the doctors at NEOS is their complete attention to the patient and never give the impression of being rushed. Dr. Garver answered all the questions I had and I felt very relieved when I left your office. So far her recommendations are working as explained. Thank You, Dr Garver!
Apr-2020
Great experience, very knowledgeable, has a game plan in place for my surgery , very happy
Apr-2020
Dr. Garver has given me great care.
Mar-2020
She was very patient in answering my questions in my pre-surgery visit.
Mar-2020
she is an excellent Doctor and an outstanding human
Feb-2020
Caring, engaging, knowledgeable, thorough, & great surgeon!
Feb-2020
wonderful surgeon answered all my questions . i never felt like I was being rushed in and out like at some doctors offices. I would highly recommend Dr Garver to all my friends.
Feb-2020
Dr. Garver was very pleasant and precise. Saw her for an initial visit and was impressed l with her observations and approach to my problem. Would highly recommend her.
Jan-2020
Highly personable, confident, very competent, marvelous surgeon. Always positive.
Jan-2020
Listens to any concerns and answers all questions clearly. Always available for an appointment.
Jan-2020
five star
Jan-2020
Jennie is awesome. Answers all my questions, explains things well, doesn’t talk down to her patients. Is kind and very down to earth. I’m very picky about my Drs and she checks every box. Highly recommend.
Jan-2020
Explains everything to you about your ortho issue, as you both participate in your care. Answers all questions and welcomes questions.
Jan-2020
Pleasant with eye to eye contact. Explained things well. I already have my script for pain management after the surgery. I feel ready to go for Mondays surgery.
Jan-2020
Very thorough, caring and calming. Excellent skills!!!!
Jan-2020
Dr. Garver repaired injuries to both my right and left shoulders. She is skilled, diligent, careful, and personable. Great surgeon. Highly recommend.
Jan-2020
My daughter worked with her in the o.r. at Mercy. My daughter told me how much she loved her & was so happy she was my surgeon. She was right. So happy with the outcome !!
Jan-2020
Good shooting doc. I know it is not perfect. Only surgeries will eliminate the issues. I do have the ability now to get creams on both shoulders. Bicep tendon pain decreased by 70%. Hoping it continues over the next week
Dec-2019
I loved how she explained my options amd interacted.
Dec-2019
She’s a great surgeon and I like her personality and everything else about her
Dec-2019
I liked Dr. Garver right away. Explains everything clearly. I have complete confidence in her.
Nov-2019
great doctor, but is too busy to handle all her patients.. wait time for appointments is impossible and future appointments with PA's are not always clarified as to whether they are with Dr of PA
Nov-2019
She was very thorough and took the time to listen. We never felt rushed. We appreciate her seeing us.
Nov-2019
I felt Dr. Garver took the time to answer questions and explain options clearly. The wait time was a bit excessive before we saw the doctor. 20 minutes in the waiting room and over a half hour in the patient room waiting to meet with Dr. Garver.
Nov-2019
She listened, evaluated and helped me. I am grateful.
Nov-2019
She is sweet & personable. More importantly, she is a great surgeon, and at such a young age! She has a great future!
Nov-2019
She is a spectacular surgeon she should have a ten.
Oct-2019
She was very nice, thank her again for me please👍👍👍👍
Oct-2019
Great experience
Oct-2019
She took the time to explain everything to me. And like some doctors didn't say I needed surgery right away if fact said I didn't need surgery at all but being honest said that surgery might be needed down the road if it got worse
Oct-2019
Extremely pleasant experience, Ultra professional atmosphere.
Oct-2019
Quite informative & she made sure I understood what was going on
Oct-2019
Dt.Garver was excellent..explained my condition thoroughly and the options available to me in a way I could understand
Oct-2019
A role model for all physicians!!!! She is kind and compassionate, attentive and in the moment and I would recommend her to everyone!!! I have never had such a wonderful experience anywhere. Keep her!!!!! She’s not replaceable!
Oct-2019
Doesn’t talk in a condescending manner.
Explains in detail what the issues are
Oct-2019
She is an excellent provider who is very concerned for her patients. She is an excellent addition to NEOS.
Oct-2019
I had a wonderful visit with her couldn’t ask for anything better she’s a wonderful doctor
Sep-2019
Really like how she apologized for being late, took her time with us, throughly explained the problem and surgical procedure and left us with a good feeling. She seemed very comfortable with herself and listened well. We really liked her.
As a Board-Certified Orthopedic Surgeon, Dr. Jennie Garver Specializes in Arthroscopic and open reconstructive surgery of the Shoulder. She is a member of the American Board of Orthopedic Surgeons and holds an affiliation with the Baystate Medical Center.
Sub-Specialty Arthroscopic and open reconstructive surgery of the Shoulder
Education & Postgraduate Training Fellowship Yale University School of Medicine
Internship and Residency Dartmouth-Hitchcock Medical Center
Medical School University of Pennsylvania School of Medicine
Undergraduate Yale University
Professional Activities American Board of Orthopedic Surgeons
Dr. Garver did a great job of explaining what would be happening during surgery and the measures I would need to take following surgery.
She was very pleasant and seems very knowledgeable.
Very pleased with Dr. Garver with her explanation of my upcoming surgery
Jennie is very professional and also has great social skills and the right way at approaching the situation I never had such a great experience with a doctor or surgeon i rate her highly because she genuinely deserves it..she's changed my life mobility is amazing you don't know what you have till it's gone!-Michelle
No nonsense and straight forward. Also, very caring.
Caring, compassionate, listens carefully to what you want to tell her, great memory and wonderful personality
She’s great!
An amazing asset for your practice...there is no one like her- skill -bedside manner - a shining star
This is my third visit with Dr. Garver. She always takes her time with me, she educates me on diagnosis and treatments. She answers my questions, talks to me in laymans terms. I would highly recomend Dr. Garver and NEOS staff members.
Very helpful.Thank You